Macy's App SupportMacys Inc

Macy's App Support

4.84209 star

Total 1,628,442 Ratings

What is Macy's? Description of Macy's

The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback.


- Enable notifications for early access to new collections & exclusive deals.

- See furniture in your space virtually before you buy.

-Take our Style Inspo quiz to get daily fashion recs in your Style Feed.


-See your current orders & rewards balance right when you open the app.

-Keep tabs on points & when your rewards expire.

-Quickly find your unique order bar code & store pickup details.


- Scan bar codes to check prices, read reviews and see more colors & sizes—even order online!

-With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go.


- Easily check your Macy’s Card account balance.

- Schedule & make payments right from the app.

- Track your progress toward the next loyalty status & more!


- Find all your Macy’s offers, all in one place. Use them online & in store.

- Check out faster with the best offer, every time.

- Manage your payment info in a secure spot.


- Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion!

- Get alerts whenever the price drops on one of your items.

- Make a style board, share it with friends & get their feedback.

*Continued use of GPS running in the background can dramatically decrease battery life.

  1. Macy's App User Reviews
  2. Macy's Pros
  3. Macy's Cons
  4. Is Macy's legit?
  5. Should I download Macy's?
  6. Macy's Screenshots
  7. Product details of Macy's

Macy's App User Reviews

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Macy's Pros

Macy satisfactionLove the rewards and all the items they offer. I have always been satisfied. I do have one complaint I had to return something and I didn’t have my debit card used with me when I initially purchased it and they gave me a difficult time refunding cash to me. Because it was a debit card the the amount was immediately deducted from my bank account, this paid in full. And, they didn’t want to return cash money. I had to show the manager my bank account in my phone showing was charged for the items. It was insulting and unnecessary. Since I used a debit card it is the same as cash and I am entitled to the refund how I prefer not the store. If this happens I will boycott Macy’s and tell my story to all my friends and family and have them boycott Macy’s as well. I make a lot of purchases often at Macy’s and being treated and humiliated the way I was is unacceptable..Shanonr430Version: 9.7.0

MACY’S; NOT JUST A PARADEAs the Macy’s Thanksgiving Day Parade gets closer to the date, it reminds us all of when we were kids and enjoyed seeing Santa at the end of the Parade and got us all excited for we get older it reminds us that Christmas is about a month away and how crazy it’s going to be fighting for gifts for loved ones and finding that special gift for that special person..... but if you stop and focus on the FIRST WORD, MACY’S, it will put your mind at ease, even if you haven’t started your shopping yet! Just download the app, and buy GREAT gifts for everyone, including that special gift for that special person! What’s even better than finding everything in one store? Never leaving your home to find it, buy it, and bring it home! And if you’re like me, you never miss a single play during football season and get credit like you must have been shopping for at least a couple months!!!!.Coach Mac 12Version: 7.17.0

✓   Macy's Positive Reviews

Macy's Cons

25% off first purchase is a scamI downloaded the app because after months of searching for a dress for an upcoming wedding I found one at Macy’s but it was too expensive so I checked for discounts online. I downloaded the app because it claimed the first purchase was 25% off. I tried creating an account but they told me I already had one connected to my email (not bc I had the app before just the regular one you get from ordering online) so when I clicked back to log in it wiped away the 25% discount. So, I decided to try again on my bfs phone we created him an account got the order to go through and arranged pick up and the following day got an email stating the order was canceled the discount was not reinstated and no explanation was given. Now I also ordered shoes from my regular account later when I realized I didn’t have shoes to match the dress that full price order went through fine. If I can’t get the dress I have no use for the shoes and am back at square one 10 days before the wedding. This experience has made me delete the app, will likely return the shoes and am having second thoughts about shopping at Macy’s if they are going to be manipulating customers like this..BrittElyse820Version: 6.2.0

What have you done?! Awful update.This app used to be okay. It seems they recently tried to fix it, but made it absolutely worse. When browsing clothing or shoe categories, you can’t even access a filter for size. Go to women’s shoes, pick a category (I selected womenswear boots) and you aren’t able to pick a size. There is no size option under filter. There is a button next to “filters” saying size, but click in it - no options. Doing simple things like changing the color of a shoe makes it so that you can’t even look at the object because it disappears behind ads and options so you have to do loads of unnecessary scrolling. When you click on a color option for something, it shouldn’t navigate you away from it. You should be able to look at that thing. Look at any other site of any kind - when you click colors, you watch the color change immediately right where it is, without having to get back to the photo somehow. This update is bad..ElecticpruneVersion: 9.19.2

✗   Macy's Negative Reviews

Is Macy's legit?

Yes. Macy's is 100% legit to us. This conclusion was arrived at by running over 1,628,442 Macy's user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Macy's is 93.8/100.

Is Macy's safe?

Yes. Macy's is quiet safe to use. This is based on our NLP analysis of over 1,628,442 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Macy's is 95.3/100.

Should I download Macy's?

There have been no security reports that makes Macy's a dangerous app to use on your smartphone right now.

Macy's Screenshots

  • macy's iphone screenshot 1
  • macy's iphone screenshot 2
  • macy's iphone screenshot 3
  • macy's iphone screenshot 4

Product details of Macy's

App Name:
App Version:
Macys Inc
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Shopping, Lifestyle
App Size:
196.99 MB
Bundle Id:
Relase Date:
14 December 2009, Monday
Last Update:
14 December 2023, Thursday - 22:02
IOS 13.0 or later

Macy's 11.20.3 Update Note
✱ Version History

All for you! Here are a few updates we’re rolling out this week to help enhance your app experience:     Easily apply your product preferences: Now, it’s simpler for you to filter products based on your shopping preferences. Easily identify your o....

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