Macy's App Support

What is Macy's? Description of Macy's 1916 chars

The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback.



SHOP LIKE AN ALL-STAR:

- Enable notifications for early access to new collections & exclusive deals.

- See furniture in your space virtually before you buy.

-Take our Style Inspo quiz to get daily fashion recs in your Style Feed.


VIEW JUST-FOR-YOU UPDATES:

-See your current orders & rewards balance right when you open the app.

-Keep tabs on points & when your rewards expire.

-Quickly find your unique order bar code & store pickup details.


USE STORE MODE:

- Scan bar codes to check prices, read reviews and see more colors & sizes—even order online!

-With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go.


MANAGE ALL THINGS STAR REWARDS

- Easily check your Macy’s Card account balance.

- Schedule & make payments right from the app.

- Track your progress toward the next loyalty status & more!


CHECK OUT FASTER WITH WALLET:

- Find all your Macy’s offers, all in one place. Use them online & in store.

- Check out faster with the best offer, every time.

- Manage your payment info in a secure spot.



CREATE LISTS & GET FASHION ADVICE:

- Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion!

- Get alerts whenever the price drops on one of your items.

- Make a style board, share it with friends & get their feedback.



*Continued use of GPS running in the background can dramatically decrease battery life.

Macy's App User Reviews

What do you think about Macy's app? Ask the appsupports.co community a question about Macy's!

Macy's Pros

✓ Frustrating app to useMany times, when reading reviews, it suddenly goes back to the very beginning! It’s very frustrating, especially when I’ve read 10 reviews, or more. Having to constantly scroll thru to find where I left off is aggravating! Then, I always have to really keep track of my bag, as it either has things I didn’t choose, or doesn’t have what I did choose! This happens every time I go online with this app. Sometimes it feels like I have to beg them to buy something, bc they don’t show up in my bag, & it takes me 10-15 minutes to find the item again & add it back to my bag! Please fix both issues before I just stop shopping Macy’s online!.Dc1577Version: 6.9.0

✓ Customer /Victoria ODonnellI was having a real hard time getting an order to go there. After 2 hrs I finally called a telephone no. And got one of your reps on the phone. She seemed to be understanding to what I had been going through. She said she would be on the call for as long as I needed her. Since I had to redo my order while she waited, she put me on hold and when she got backwashes going to to the phone she seemed to be in a big hurry and said she was transferring to r her superviser. She didn’t even give me a chance to tell her that I had completed my order while she had me on hold. The supervisors phone began to ring. And It rang and rang and rang for a good 20 minutes. I finally hung up. I was so upset that it took me a while to calm down. I guess this survey needs to be shown to the manager of the supervisor or the top person in charge. Until then, you have lost a good customer. Am I supposed to pick a nickname out of the air? I don’t have one. Come on you guys!.I cant believe this,!!Version: 7.0.0

Macy's Cons

✗ Only works for the USI downloaded this app and signed up for an account only to discover that you cannot use an address outside of the United States. There is no point in having this app available in the Canadian App Store..HanngurgerVersion: 8.12.1

✗ Major problems with scan and payI’ve tried twice now on two separate occasions to use the scan and pay feature. In each case, I struggled with getting it to make the transaction work. In the first case, it complained that it wouldn’t accept the card and after a few attempts and wasting about 15 minutes and calling customer support, I had to go to the register to buy the item. To add insult to injury, it logged four transactions against my credit card vendor and I had spend time to ensure those wouldn’t debit my account. After repeated calls and my prompting, someone finally admitted that they were having system problems. In the second case, I was trying to apply a gift card to my account as part of a scan and pay operation and it wouldn’t accept that. Again I called customer support who didn’t provide anything to resolve the problem. And yes, again I wasted a bunch of time and ultimately went to the sales counter to wait and pay..Buzz, FarmerVersion: 8.10.0

All for you! Here are afewupdateswere rolling out this weektohelp enhance yourappexperience: Tech upgrade alert: Weve fixed bugs and rolled out miscellaneous improvements across the app, including Bag, Account, Pr....