Macy's App Support

What is Macy's? Description of Macy's 1916 chars

The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback.



SHOP LIKE AN ALL-STAR:

- Enable notifications for early access to new collections & exclusive deals.

- See furniture in your space virtually before you buy.

-Take our Style Inspo quiz to get daily fashion recs in your Style Feed.


VIEW JUST-FOR-YOU UPDATES:

-See your current orders & rewards balance right when you open the app.

-Keep tabs on points & when your rewards expire.

-Quickly find your unique order bar code & store pickup details.


USE STORE MODE:

- Scan bar codes to check prices, read reviews and see more colors & sizes—even order online!

-With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go.


MANAGE ALL THINGS STAR REWARDS

- Easily check your Macy’s Card account balance.

- Schedule & make payments right from the app.

- Track your progress toward the next loyalty status & more!


CHECK OUT FASTER WITH WALLET:

- Find all your Macy’s offers, all in one place. Use them online & in store.

- Check out faster with the best offer, every time.

- Manage your payment info in a secure spot.



CREATE LISTS & GET FASHION ADVICE:

- Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion!

- Get alerts whenever the price drops on one of your items.

- Make a style board, share it with friends & get their feedback.



*Continued use of GPS running in the background can dramatically decrease battery life.

Macy's App User Reviews

What do you think about Macy's app? Ask the appsupports.co community a question about Macy's!

Macy's Pros

✓ Love Macy’s, but App frustrating at timesI have latest version and each time I update I hope they fix the bug where when you are reading the reviews about an item/product, it will just go back to the first one without warning. I am constantly going back and forth until I become frustrated. At which point, I just go to the regular site through Safari. Also, I wish you would fix the shopping bag where you could remove or update an item without having to go all the way back to the item. I have made many mistakes in my ordering because I could not just review it on one page & make updates/changes. App still needs a little work. However, I will continue to shop at Macy’s through the website..BBH1935Version: 6.6.0

✓ Bad check outI have an account but every time I put my information in you refuse it and therefore I cannot check out with my address and everything filled in for me I’ve had it I’m going to find somewhere else to buy my clothing and shoes and whatever else I Byam in fact I’ve been buying very little because I can’t stand the way you do business. Send things to my daughter’s family in Wisconsin and every time that happens they fail to put it back to me no-fault address which is my address which is where most of my packages go entrance continue to go there but I end up sending my daughter things two times after I sent her the first thing because they refused to change even though I go in and change the address I wanted to go to.Dont have one dont want oneVersion: 10.8.8

Macy's Cons

✗ Alleged customer service with Macy’s credit cardIt took 45 minutes in phone calls only to be disconnected, and nothing accomplished. It’s bad enough being connected to a foreign country with a major communication gap. I tried to do the automatic system but it one point it asked me for my full Social Security number then a foreigner got on the phone and try to ask me for my Web ID, This was all through the Macy’s app. I clicked on the phone number to call I found it hard to believe that I was even talking to Macy’s after the information that was asked of me. So I went through Google and somehow was connected to the same site. All of my ID information was correct but when I tried to place an order it would say The payment information was wrong when I clicked and checked on that it said that my mailing address is wrong I clicked and checked on that then it said my billing address is wrong eventually I had to login again and another credit card Extremely time-consuming very frustrating and I believe the app is compromised as asking for my full Social Security number in the web ID is not OK.1990k75rtVersion: 6.1.0

✗ Checking my account balanceFor some reason I cannot view my account balance or pay my card on this app.Ftuiob mmVersion: 7.24.0

The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping for him, her, kids, or your home, use the Macy’s app to shop—anytime, anywhere. Manage your Star Rewards account on the go and take advantage of special offers, ....