Old Navy: Shop for New Clothes App Positive ReviewsGap Inc.

Old Navy: Shop For New Clothes Positive Reviews

4.8
4.87241 star

Total 12 Positive Reviews

Old Navy: Shop for New Clothes App User Positive Comments 2024

Old Navy: Shop for New Clothes app received 12 positive comments and reviews by users. Can you share your positive thoughts about old navy: shop for new clothes?

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Old Navy: Shop for New Clothes for Positive User Reviews

Long Tall SallyI like the app in general. It’s one of the best I used. I realized after placing an order the other day that I forgot to apply my rewards points. It would be helpful if it asked if you wanted to use rewards points upon order completion. And then when I tried to cancel the order and place it again w rewards points I couldn’t figure out how to do that. That could be user error but it could also be easier to do so I didn’t have to call customer service to do it. The customer service rep was very helpful. I was frustrated to have to read off all the serial numbers for my rewards points. I felt like the customer service rep should’ve had access to my rewards points certificate numbers. But I love Old Navy and that they carry “Tall” sizes for us long legged girls!!.Version: 4.26.4

I’ve been shopping here for years, love their stuff!!!So I’ve been coming here since I was a kid with my Mom, and I still come here now, 20 years later. Their clothes last me years, their pajamas are adorable, their flannels are an every day staple, dresses are soft and comfortable- I could go on . I’m a size L/XL (14ish), and their sizes coordinate perfectly for my body. Also, they have sales all the time, which helps if you’re trying to buy for Xmas, anniversaries, etc and save. Probably my favorite clothing store! Definitely check this place out! Also, staff is very friendly & returns are very easy. Even if the line is long sometimes, they get you in and out fast!.Version: 11.7.1

App is so-so/old navy cash is the bestI have mixed feelings about old navy. They do offer lots of options and many sizes including tall, which is great. But the pricing can be a little over and above what it should be when not discounted or when considered a “hot buy” or whatever they call the special pricing not eligible for further discounts. The app itself is pretty buggy so I understand the frustration. But I love the super cash. Not sure why everyone hates on it. $10 off of $25 is 40% off which is pretty great. And to anyone that prefers kohl’s cash, just try returning something that you earned kohl’s cash with. Good luck figuring out why you only got back $8 for $28 jeans! The creative arithmetic always lands in the stores favor and not the customer..Version: 4.28.5

No order history in app??????????????????I like how all four stores can be used in one app, however when I place orders through the app or online, app doesn’t save my order history. The only thing I see is two old orders I placed several years ago..none of my recents show up at all unless I log into the website. So why even have an order history option in the app if it serves no purpose. I don’t care about my orders from 2-3 years ago..but even with that it’s not all the orders I’ve made in that past 2-3 years I’d say have at least 25-30 not 2. It annoys me because I can’t check my order status and it’s so inconvenient to have to log into the website when I do! PLEASE FIX THAT!.Version: 5.7.1

We are an Old Navy Family!I’m a 72-year-old retiree who loves to dress nicely. I’ve two daughters who are 35 and 32! A big thank you to Old Navy because we can all shop together! I find wonderful plus sizes in the store and online and my girls find the greatest clothes for their jobs as educators and program coordinators! Although we all had colds, we could not miss our tradition of Old Navy on Black Friday and came out with gifts for each other piled to the top of the cart!Finally, I always find a few cute toys for my wonderful puppy Phoebe Eloise! Old Navy thanks for great fashion, great prices, a multitude of sizes and for making family traditions happen!We love yiu!.Version: 11.7.2

I love Old NavyBut… they need to change how they do business with the super cash, your clients come and shop to earn that wonderful discount only to find they can’t use them when they want on the items they want. Also, I do wish you could add a guide to the reviews section that has measurements added for the clients to add. Really, some shoppers have never learned how to leave informative reviews to help others shop. Height, weight, inseam, waist, breast, these measurements matter, giving body measurements helps others to know if the item will fit them. Saying, fits true to size is only saying it fits true to your size. We can have the same measurements but our proportions may be different. Or better yet, update your sizing guide with the correct measurements of each garment sold instead of a guide that is basic for everything because not every small, medium or large is the same in your products. Although I am thankful for the choice of regular, petite and tall. And why is everything made so boxy and big, you have cute stuff, but, for us girls who like to look cuter, most of the products are matronly or for larger women. With that said, I have all the matronly dresses, I just sized down and will take in where needed. All in all, I love Old Navy😁.Version: 5.4.2

Great store but app need LOTS of work!I’ve been shopping at ON for over 10 years now and I like the styles and deal they got but their app has major problems! It asks me to put in my address and phone number every single time I place an order even though I’m logged in to my account and use their credit card. It never seems to remember me. Such a time waster! Secondly, for the past several weeks every time I press the Place Order button it says that there’s been a misconnection and to call customer service to check if the order has been received. After it’s done that over 5 times on 5 different orders I just switched to their website instead of the app. Please fix this Old Navy!.Version: 4.13.0

Not User FriendlyI’ve had this app for awhile, and always hope it will get better. From the beginning it has made me sign in multiple times, even while already signed in and using. It has erased things saved in my cart. It has had me signed in while shopping and then when I go to check out it has me sign back in, sometimes up to 5 times before I can complete purchase. And each time I sign back in I have to go through the entire walk through of the app. Including deleting a product from my cart in order to get through the guide on “how to delete things from your cart”, even though I’ve had the app for a few years and know how it works..Version: 8.2.1

Horrible, Horrible, Unusable Useless App!I used to be able to use the app now I am unable to use the app. It’s saying an error has occurred please retry later it has been saying this for weeks now every time I try to login I am unable to login. This is so frustrating that I am unable to use this app anymore not sure what is going on with the app, but at this point I am very frustrated however when I go online I can use my same user ID and password and get signed right with no problem. I love the ease of being able to just browse through the app select what I want to order and pick it up or have it delivered someone needs to look into why this app is not letting me sign in with my username/password on the App which is literally useless at this point.Version: 10.0.1

Receiving ordersI love using the Old Navy App but unfortunately, several times I have placed an order and a few days later, have received an email telling me it cannot be fulfilled. Just recently I called to complain due to my whole order not being available, but it allowed me to select and order the items. The representative I spoke with was very helpful and reordered everything and said it was available. I, once again received an email saying it was not available. I’m using rewards and ordering on 50% off days hoping to get some deals and merchandise and it’s VERY frustrating. I placed another order today. I’m HOPING the order is fulfilled. If not, I’m afraid I will be done shopping Old Navy..Version: 4.28.2

App doesn’t function wellWhenever I try to save an item to my favorites, it shows that I hearted the item but it says something was removed from my favorites because of a sold out item (even though it wasn’t sold out). Nothing ever comes up in my favorites when I want to go back to an item I really liked to purchase. And that alone is very very bothersome because when I spend a lot of time looking through the app its very convenient to go right to my favorites to purchase things that I’m interested in. And depending on how long you’re on the app, the app will close itself out in the middle of you browsing. And the app lags like crazy. Please fix this!!!.Version: 10.3.0

Personal stylistAloha I’ve been a personal stylist for my daughter started a new position and has a little time to shop and doesn’t enjoy shopping as much as she used to therefore I’ve committed to helping her put together a wardrobe for casual work clothes, we live in Hawaii it’s very warm hot at times in since summer is arriving I’ve picked items for her to go to work in and also work remotely at her place she seems to enjoy 🏄🏽‍♀️my selections and if there is anything that doesn’t appeal to her I can always return it to the Alamoana store and check out the inventory there she does work for a nonprofit therefore her work attire is very casual laid-back low-key and usually I find what she’s looking for at the Old Navy store. Hurrah🤙🏼🌺💯☮️.Version: 5.6.0


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