Progressive App Support

What is Progressive? Description of Progressive 835 chars

Easy access to your insurance, whenever and wherever you need it.

Here are some things you can do with the Progressive App*:
• View coverages, discounts, ID cards, documents, and policy details.
• Report and add photos to a claim.
• Pay your bill by credit card, debit card, checking account, or PayPal.
• View your billing history and upcoming payment schedule.
• See your progress in Snapshot®.
• Quote or make a policy change.
• Request roadside assistance, exactly when you need it most.
• Take and submit photos of documents that we've requested from you.
• Get in touch with your agent and claims rep.
• Start an auto insurance quote—and then buy online.

*Availability of some features may vary by state and policy type

CA Notice at Collection: https://www.progressive.com/privacy/privacy-data-request/

Progressive App User Reviews

What do you think about Progressive app? Ask the appsupports.co community a question about Progressive!

Progressive Pros

✓ Progressive worksI’ve had Progressive for several years now. I have read the reviews and I’m stunned. My whole family has Progressive, and we have never had anything close to these negative comments happen. Customer Service is amazing. When I got my policy it took very little time. Any questions I have are answered promptly. This is not true about other big named insurance companies I had in the past. There are 17 households in my family that are insured with Progressive. That says something about the company. If they were really as bad as the comments suggest we wouldn’t be there..CateFloridaVersion: 3.32

✓ ConfusedWhy when i had autopay set up did it not officially go through. Even when i looked on the app in billing and payments it appears to have gone through in a cash transfer. Only by talking to my bank did i find out it never went through. Then upon going into make a payment on the app there is no financial information saved for me? Ive been doing business with you since 2017 and been using auto pay for at least two years. This is most concerning and an unacceptable business practice. Would i have been considered “insured “ had i been in an accident? Why was i not notifyed the payment hadn’t gone through? Is it time for me to shop for new insurance?.Whstashame69Version: 3.66.1

Progressive Cons

✗ App is useless and coverage is a fraudI held watercraft policy with progressive since 2018. Last year in 2020 I did not renew my policy due to the pandemic. The boat sat in storage and was not used (where could we go). I restarted my policy as restrictions lifted and my family and I got the boat out of storage and planned a day trip. Very common in the Bay Area. The bottom of the craft got damaged from rocks - we were not aware until we pulled the boat out of the water. We filed a claim and it was flag as suspicious because he did maintain our 2019 policy through 2020. The claim got denied. Not too mention the app did not let me make a claim. I had to call claims and waited on hold 19 min before I got a rep on the line. We were penalized for not keeping our policy through the pandemic where we didn’t even use the boat. The claim was not with ease and took a month before our claim was denied. Allowing for our coverage to be maintained another month. I canceled My policy and need to cover the cost of repairing the damage and loosing $200 for coverage fees that were not covered. My policy included full coverage! I am a victim of fraud from Progressive!.Big Sam 1Version: 3.44.2

✗ Don’t waste your time or money!Learned the hard way that I should have invested a little more money and gone with a better company. I purchased insurance before I left for work and then 20 minutes later a jerk in front of me slammed on his brakes! The info clearly states that coverage begins “immediately”, but that’s not true. My guess since the guy was “so injured” that he insisted he be taken by ambulance to the hospital but sure wasn’t injured enough to call insurance from the back of the ambulance and was threatening suing, progressive decided to refuse coverage. Even though I clearly showed my email with new documents with the time stamp they disagreed and denied my claim. When I demanded the forms for an appeal, I was denied and told that there is no appeal process and was hung up on. And I still get to make payments on the stupid thing while now having to get another vehicle and pay for an attorney to sue them. Then when I got other insurance, good one this time, Progressive emailed me to “give us a call and see if we can give you a lower rate”?! Nothing like poaching from other companies!.Pet_tornadoVersion: 3.26.2

We've made some general updates and fixed some bugs. .