Venmo App SupportVenmo

Venmo App Support

4.8
4.85914 star

Total 15,431,542 Ratings

What is Venmo? Description of Venmo

Venmo is the fast, safe, social way to pay and get paid. Join over 83 million people who use the Venmo app today.


*SEND AND RECEIVE MONEY*
Pay and get paid for anything from your share of rent to a gift. Add a note to each payment to share and connect with friends.

*SPLIT A REQUEST AMONG MULTIPLE VENMO FRIENDS*
You can now send a payment request to multiple Venmo friends at once and customize the amount each person owes.

*GET REWARDED WITH THE VENMO CREDIT CARD*
Earn up to 3% cash back on your eligible top spend category¹ —we’ll do the math. Split card purchases with Venmo friends, and shop everywhere Visa® credit cards are accepted—online, in-store, worldwide.²

*BUY CRYPTO WITH AS LITTLE AS $1*
Buy, hold, and sell cryptocurrency right on the Venmo app. New to crypto? Learn more with in-app resources. Crypto is volatile, so it can rise and fall in value quickly. Be sure to take it at a pace you're comfortable with.³

*SHOP WITH THE VENMO DEBIT CARD*
Spend your money in Venmo everywhere Mastercard® is accepted in the U.S. — and earn cashback from some of your favorite spots. Terms apply: https://venmo.com/about/debitcard/rewards/⁴

*DO BUSINESS ON VENMO*
Create a business profile for your side gig, small business, or anything in between—all under your same Venmo account.

*PAY IN STORES*
Use your Venmo QR code to pay touch-free at stores like CVS. Just scan, pay, and go.

*PAY IN APPS & ONLINE*
Check out with Venmo on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola.

*MANAGE YOUR MONEY*
Get your Venmo money in the bank within minutes using Instant Transfer⁵. Want your paycheck up to two days earlier⁶ than your normal payday? Try Direct Deposit.


¹Use of cash back is subject to the terms of the Venmo account. See Rewards Program Terms: https://www.synchronycredit.com/gecrbterms/html/RewardsTerms.htm
²Application subject to credit approval. You must be at least 18 years old and reside in the US or its territories to apply. You must have a Venmo account in good standing, that has been open for at least 30 days prior to application.
The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. VISA is a registered trademark of Visa International Service Association and used under license.
³Terms apply. Only available in the US and limited in certain states. Buying and selling cryptocurrency is subject to a number of risk and may result in significant losses. Venmo does not make any recommendation regarding buying or selling cryptocurrency. Consider seeking advice from your financial or tax adviser.
⁴Card is issued by The Bancorp Bank N.A., pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
⁵Transfer speed depends on your bank and could take up to 30 minutes. Transfers are reviewed which may result in delays or funds being frozen or removed from your Venmo account.
⁶Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday. It may take up to two pay cycles for Direct Deposit to take effect. Transactions are reviewed, which may result in delays or funds being frozen or removed from your account


  1. Venmo App User Reviews
  2. Venmo Pros
  3. Venmo Cons
  4. Is Venmo legit?
  5. Should I download Venmo?
  6. Venmo Screenshots
  7. Product details of Venmo

Venmo App User Reviews

What do you think about Venmo app? Ask the appsupports.co community a question about Venmo!

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Venmo Pros

Unexpected Delays - No Course of ActionMore than once my account has been “frozen” by Venmo. It’s a period of time when your account and your funds in that account are not accessible. You’ll be asked for an image of your ID to be uploaded and then told to wait. Ironically, the purpose of this type of service is to be able to instantly transmit funds digitally, from anywhere you have a connection to the network/internet. So when you may need the service the most, and have done everything you as a user needs to do, Venmo may choose to freeze your account for review. Which means, you no longer have those funds in your bank account and you can’t use them through your Venmo account. So in my instance, when I’m trying to get funds to a family member in an emergency, and we’re talking a couple hundred bucks, it gets flagged and held at the most inopportune time. And of course, those funds are now out of my bank account so I’m not able to reroute them a different way to successfully get them to my family member in distress. And BTW, I entered those funds on Venmo buying some Cryptocurrency. Only to find out you’re not able to send or trade Crypto on Venmo. Completely useless! That won’t earn you many 5 star ratings..Unsatisfied W/ VenmoVersion: 9.4.0

⭐️⭐️⭐️⭐️⭐️Honestly I will only use in alone now prior to the other day I was on the E using cash app but now I see Venmo actually works to resolve problems for their customers Cash App was basically like there’s nothing we can do we’re ending the conversation bye. They didn’t say here is what we found out do you have any more questions I can help you Liz nothing like that very nasty basically like since we have no answers we’re gonna and the conversation here and that’s it and I just didn’t like the way they push me off and pushed me to the side as if I’mNothing but I do not recommend Cash App to anyone their customer service is the worst Venmo is the best Pay Pal’s second and Cash App is not even on the same category of them to Cash App will take your money and then they will not tell you who they charge the money to so you can call that person and dispute the charge no they’re gonna just push the charge on my account and not tell me anything more other than we’re gonna end this conversation byeThey they didn’t ask one time do you have any more questions is there anything no and unfortunately I have to stay with Cash App for a little bit longer but I will be converting over to no catch up soon once I get everything straightened out becauseHad no interest in helping to customers solve a problem.Maffew2I5Version: 9.7.0

✓   Venmo Positive Reviews

Venmo Cons

Little to basically no support with customer serviceI used to be a long time user because it really made transferring money easy. As a freelance designer it made things easy with my clients when it came to payment or changes. I even eventually convinced all of my friends to get it for like food and drink transactions whenever we go out. After years and years of support I suddenly lost all functions to my account and when I looked through my emails and my contacted support the only answer was I broken some form of user agreement which I read through but was unable to figure out what since I only use it for work related and with my friends. When I contacted support I got some of the rudest people and some who would tell me to write or go to their main headquarters to get an appeal so I can figure out just what terms I broken. It happened all so suddenly it was basically “we no longer what you on your platform but please continue to support us” and that just left such a bitter taste. I used to heavily support venmo but now I can’t even use the app that I got all my friends on. I had to slowly convince them to switch to cash app or zelle because I had no way to pay them back anymore. If anything goes wrong with your account don’t expect them to give a dime to help you. You could be supporting them all you want for years and suddenly they no longer care..VenntixVersion: 9.20.0

Privacy issuesTransaction wise I have really had no problems with so far. I haven’t experienced a frozen account or deletion. My main question is what is the purpose of listing transactions for everyone to see. I may be able to hide mine but I can still see everyone else’s. That’s a privacy issue. Why even do that? What useful purpose is there to list people’s transaction. I think it’s a horrible feature and has no practical purpose. No one needs to know who paid who for what. It doesn’t make it better because amounts aren’t shown. None of the transaction should be shown. I would really like to hear the answer to this question. What is the purpose? I know I’m not alone with this line of thinking because I’ve had conversations with people about it. If it weren’t for a few people asking me to add the app I would never use it even though transactionally I’ve never had problems. I think this feature is a privacy issue and it’s not your place to put out there who I’m paying money to and for what. It doesn’t even sound like it should be legal. I’m sure it is since you do it but it doesn’t sound like it nor should it be. I think that entire part of the app should be removed. But I would like an answer. I’m so curious to know why this is a good idea..Dani.M.ORVersion: 10.15.0

✗   Venmo Negative Reviews


Is Venmo legit?

Yes. Venmo is 100% legit to us. This conclusion was arrived at by running over 15,431,542 Venmo user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Venmo is 94.2/100.


Is Venmo safe?

Yes. Venmo is quiet safe to use. This is based on our NLP analysis of over 15,431,542 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Venmo is 95.7/100.


Should I download Venmo?

There have been no security reports that makes Venmo a dangerous app to use on your smartphone right now.


Venmo Screenshots

  • venmo iphone screenshot 1
  • venmo iphone screenshot 2
  • venmo iphone screenshot 3
  • venmo iphone screenshot 4

Product details of Venmo

App Name:
Venmo
App Version:
10.40.0
Developer:
Venmo
Legitimacy Score:
94.2/100
Safety Score:
95.7/100
Content Rating:
4+ Contains no objectionable material!
Category:
Finance, Utilities
Language:
EN   
App Size:
396.56 MB
Price:
Free
Bundle Id:
net.kortina.labs.Venmo
Relase Date:
03 April 2010, Saturday
Last Update:
01 May 2024, Wednesday - 23:45
Compatibility:
IOS 14.0 or later

Venmo 10.40.0 Update Note
✱ Version History

Bug fixes and improvements. We have some exciting new features coming your way this year, so stay tuned. As always, feedback or issues can be shared at venmo.com/support.

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