Venmo App SupportVenmo

Venmo App Support

4.8722 star

Total 11,472,852 Ratings

Description of Venmo

Venmo is the fast, safe, social way to pay and get paid. Join more than 65 million people who use the Venmo app today.

From monthly bills to special celebrations, Venmo makes settling up feel like catching up. But it's so much more than peer-to-peer payments. It’s a mobile hub for handling your money, so you can focus on the moments. It’s a way to spend how you want, where you want— all from one easy-to-use app.

Pay and get paid for anything from your share of rent to a birthday gift. Add a note to each payment to connect with friends and remember the moments, not the money.

Automatically earn up to 3% cash back on your eligible top spend category¹ —we’ll do the math. Split card purchases with Venmo friends, just like regular payments. And shop everywhere Visa® credit cards are accepted—online, in-store, worldwide.

Spend your money in Venmo everywhere Mastercard® is accepted in the U.S. — and earn cashback from some of your favorite spots. Terms apply:²

Create a business profile for your side gig, small business, or anything in between—all under your same Venmo account. Stand out on the feed, connect with customers, and get paid with ease. Plus, use your unique business QR code for safe in-person payments.

Use your Venmo QR code to pay touch-free at stores like CVS. No shared pens or keypads; no digging for your wallet — just scan your phone to pay.

Check out with Venmo on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola. Even use your money in Venmo to cover the cost.³

Get your Venmo money in the bank within minutes using Instant Transfer⁴. Want your paycheck up to two days earlier⁵ than your normal payday? Try Direct Deposit. Have a physical check? Scan it right into your Venmo account with Cash a Check ⁶.

Security is very important to us, and we prioritize making you feel safe and secure by taking security measures to help protect your account. And we’ve got a stellar customer support team, ready to solve any issues.

¹ Use of cash back is subject to the terms of the Venmo account. Review the Venmo Credit Card Rewards Program Terms for more information:
The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. Visa is a registered trademark of Visa International Service Association and used under license.
²Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
³Ability to use money sent to you for Venmo payments to other users or authorized merchants subject to Venmo verifying your required identifying information.
⁴Transfer speed depends on your bank and could take up to 30 minutes. Transfers are reviewed which may result in delays or funds being frozen or removed from your Venmo account.
⁵Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday. It may take up to two pay cycles for Direct Deposit to take effect. Transactions are reviewed, which may result in delays or funds being frozen or removed from your account.
⁶The Cash a Check feature is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Fees and terms apply. All checks subject to review for approval. Unapproved checks will not be funded to your account. For more details, visit

Venmo App User Reviews

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Venmo Pros

A Must Have in today’s SocietyWith fast moving lives and technology only growing, it’s about time money catches up. Venmo makes it fun easy to send, receive, and request money from your friends and family. If you’re a secluded person or like some privacy then just make your transactions private so no one can see them. The only person that sees a private transaction is you and the person you are sending, requesting, or receiving money from. Your received money is then stored in your own secure account until you decide to transfer it to your bank. My transfers usually take about and hour to a day. The more you use the app the better and faster it gets. If your 18 and can’t wait to transfer your money you can sign up for the Venmo card that connects to your Venmo secure account balance. That way you don’t have to wait. Those cards come in a variety of colors, so there is one for everyone. If you haven’t tried Venmo already I highly suggest you give it a go. You don’t know what you’re missing out on..TJH112233Version: 7.37.0

Glad to have!Had friends tell me to get this multiple times but never wanted it or needed it until recently I needed this for an important purpose to receive some money so I finally gave in and downloaded VENMO, and I’m so glad that I did. Taking a bit to learn and maneuver but I will get there. One downside I don’t like and that’s aggravating me (although I have set mine to private) is that when I open the app I see people’s business (people I know of that I don’t care to be reminded of and folks I don’t know transactions of sorts, and I find that so very annoying). I still give 5 stars even with the annoyances bc I’m hopeful that with the right setting I can get rid of all that extra junk I see about other folks bc I only care what my personal business is doing, not theirs. Great app. overall that I can tell. Going to be very handy at times for me. Another awesome thing that much use is free and certain usage is very reasonable fee(s) so that makes it much, much better. Thanks VENMO! Regards, A new customer, Brian S..BsbrnVersion: 7.33.1

Venmo Cons

Venmo card has been nothing but griefAs far as transferring money to another person the service works pretty well , just like CashApp or PayPal. The Venmo card has been a horrible experience. For the first few days I had and used it I experienced no issues. Today it was a entirely different story. My card with adequate funds on it was declined everywhere causing much embarrassment. I finally reached out to Venmo and after several attempts got someone on the chat option. They basically told me they were being declined for security and could do nothing to assist me. Under normal circumstances I could understand and actually be thankful for a financial institution protecting my best interests but my card was declined at Kohl’s department store, two gas stations and even the ATM. The representative hand no remedy to give me beside cashing out to my bank and using my debit card. That would have been fine but the instant transfer wasn’t an option so 1 to 3 business days is now what I’ll have to wait to access the funds. Long story short if you want to send someone money who doesn’t mind waiting to get the actual money in the bank for a few days then Venmo is a fine option. If you want access to your funds quickly or the ability to use a debit card issue free use PayPal or your bank. Today’s issues put Venmo on the bottom of my list for fund transfer services for sure and the person I chatted with just solidified that I am making the correct choice..PJB2BVersion: 7.43.0

Don’t make a mistake in this app!I sent my brother money through Venmo 18 days ago. He had not used the Venmo for a while. After I sent the money my brother informed me that he was not able to get into his Venmo account because the phone and banking information he used to set up his account had changed. I thought “no big deal, I’ll just cancel the transaction and use a different app.” Well, according to Venmo’s policy, only the recipient can send money back to the sender. The sender cannot cancel a transaction. So we have been going back and forth for 18 days by email trying to upload documents to prove that he is the owner of the account so that he can reset his account access the funds I sent him. I don’t understand why the process of updating one’s account is so complicated. The customer service by email is terrible in that they are not solution oriented. I am extremely put off by the fact that as a sender I cannot cancel a transaction. I am equally put off by the fact that there is no straight forward process for someone to reset their account. Luckily I sent it to my brother whom I know. I can only imagine what would have happened if I sent it to a stranger. I am not doing business with Venmo anymore. And I am recommending my friends not to either..RNHCVersion: 8.5.1

Is Venmo legit?

Yes. Venmo is 100% legit to us. This conclusion was arrived at by running over 11,472,852 Venmo user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Venmo is 94.4/100.

Is Venmo safe?

Yes. Venmo is quiet safe to use. This is based on our NLP analysis of over 11,472,852 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Venmo is 95.9/100.

Venmo Screenshots

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Product details of Venmo

App Name:
Finance, Utilities
Legitimacy Score:
Safety Score:
App Size:
289.03 MB
Bundle Id:
Relase Date:
03 April 2010, Saturday
Last Update:
25 April 2021, Sunday - 15:01
IOS 11.0 or later

Venmo 8.19.3 Update Note
✱ Version History

We worked on various improvements and bug fixes..