Venmo App Positive ReviewsVenmo

Venmo Positive Reviews

4.8
4.85914 star

Total 17 Positive Reviews

Venmo App User Positive Comments 2024

Venmo app received 17 positive comments and reviews by users. Can you share your positive thoughts about venmo?

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Venmo for Positive User Reviews

Unexpected Delays - No Course of ActionMore than once my account has been “frozen” by Venmo. It’s a period of time when your account and your funds in that account are not accessible. You’ll be asked for an image of your ID to be uploaded and then told to wait. Ironically, the purpose of this type of service is to be able to instantly transmit funds digitally, from anywhere you have a connection to the network/internet. So when you may need the service the most, and have done everything you as a user needs to do, Venmo may choose to freeze your account for review. Which means, you no longer have those funds in your bank account and you can’t use them through your Venmo account. So in my instance, when I’m trying to get funds to a family member in an emergency, and we’re talking a couple hundred bucks, it gets flagged and held at the most inopportune time. And of course, those funds are now out of my bank account so I’m not able to reroute them a different way to successfully get them to my family member in distress. And BTW, I entered those funds on Venmo buying some Cryptocurrency. Only to find out you’re not able to send or trade Crypto on Venmo. Completely useless! That won’t earn you many 5 star ratings..Version: 9.4.0

So thankful!Venmo is the first place to actually approve me for an unsecured credit card! Now I’ve been able to get a couple of others! It’s super simple to figure out how to use it! From sending money, receiving money to paying for a purchase! I love how easy it is to pay on your credit card also! And it reports to the credit bureaus pretty much daily! So if you end up racking it up, make sure to pay a little on it here and there or to at least pay the minimum due by the due date and then your score will go up! I wouldn’t really max it out though unless you plan on paying on it real soon!!!! If it’s too high then it might affect your score! So try and take it a little easy! :) Oh and it did take around 14 points ISH when I applied. But it’s gone up since so I’m not really worried about it at all! I am very grateful for them!! If you think you can be responsible and ready to up your credit score…. Then this is definitely the one!! Self and Chime also helped my score. But this one is unsecured! :)) I’m not sure if it helped having just the regular card for a year that they first give you to transfer money between friends. But if it did then you might have to wait it out. It’s well worth it if that’s the case!.Version: 9.19.0

Amazing App and Great UpdateI’ve been a Venmo user for a few years now and this is a finance app that does it right. I’ve loved seeing this company grow and expand their reach. It’s the easiest way to send money between friends, and with the new update, everything is so easily laid out within interface! You can tell they care about their users by how dedicated they are to both educating and making finances easily accessible for all. I use their credit card and it is easily one of my favorite credit cards I have. Your purchases are plainly laid out for you and automatically analyzed so you can see what categories you’re spending the most in. They have 3% cash back on the category I use the most, 2% on the second most used and 1% on everything else? It’s a no-brainer! I can use the funds that are sent to my by friends to pay off my balance or I can transfer those funds to the bank of my choosing for free. I just ordered their debit card (no monthly fees, no credit check, and has overdraft protection) and I can’t wait for it to arrive in the mail. They even have investing built right into the app which is something even the biggest bank apps are still lacking in providing to their users. Venmo is a one stop shop when it comes to finances, it would be the last finance app I get rid of. I never make reviews but they’ve honestly earned my praise and I can’t wait to see where this company goes in the future..Version: 9.4.0

Beware using this app!I used this app for a little while with very little issues until just recently. I need to transfer $800 worth from a friend you owed me money to my bank account. They paid via Venmo and now when I do the instant transfer to my bank account, Venmo will not allow the funds to transfer. When I spoke to a customer service rep they said to use the regular transfer option and stated that it would take 1-3 business days. All that is fine but the real kicker is they mentioned that the 1-3 business days are not guaranteed. There would be a chance that they would have to delay it further if necessary. They said they are not allowed to give a reason why the instant transfer won’t work nor why they wouldn’t be able to transfer the money past the 3 business days. When I asked if it was possible my money would be stuck in Venmo they were quiet and wouldn’t give me a direct response. Do NOT trust this app. Especially with large amounts of money. It was foolish of me to be inspired by small transactions to gain confidence in them with bigger transactions. My two cents is stick with Apple Pay or a regular bank account. If I did I wouldn’t be out over $800 in a few hours. DO NOT DOWNLOAD.Version: 8.9.0

Best Money App outside of actual Banking2022 was difficult for me financially but when I signed up for Venmo it was a sign of hope. If there is ANY company that has a huge heart for their people it is this one. I tell whoever reads this in all surreal honesty. It has been a life saver almost having Venmo. Using the program is very simple and easy. There is absolutely nothing complicated about Venmo which is great. It is nice to see a program where they help you grow and develop your financial potential. I had been going through the past year with a lot of financial loss and troubles. I opened up a Venmo account not knowing what was going to happen. I signed up for the debit card option and it has been a worthwhile part of my financial development. As a young adult, it is important to me to find financial programs that are not complicated, have dedication, and will help you along your financial journey. Venmo did just that for me. I had some problems a couple of times that caused me great concern with my Venmo account and customer service was absolutely amazing at helping me. If it weren’t for Venmo, I would not have a financial program to come back to. It is important to find banking programs that help you and will work with you. My ONLY pet peeve is that Venmo does not support Apple Pay. It would be REALLY nice and amazing to see them enable Apple Pay as an option in the future..Version: 10.5.1

Reliable, User-friendly, & ConvenientI have yet to have any issues using this money transfer service. The app itself is simple to use & provides a convenient way to send & receive money between it’s users. Venmo not only provides independent contractors with an electronic avenue to be paid/reimbursed, it also provides users the ability to track their activity electronically & keep a paperless record of all of their transaction history. I use Venmo on a regular basis for both personal & professional reasons, it makes it easy for people, like myself, who don’t tend to carry cash. Whether it’s to pay a sitter last minute or make an impromptu purchase at a yard sale, I’ve been able to use Venmo in place of cash on multiple occasions, saving many trips to to the ATM. With the ability to instantly send & receive money, Venmo simplifies group spending by allowing a single person to make a purchase or cover a bill for the group as a whole rather than attempting to split the cost amongst multiple people. These are just a few of the benefits I’ve experienced as a Venmo user & I’d recommend this app to anyone looking to simplify their financial activities..Version: 8.25.2

DisappointedI raves about Venmo and slowly everyone I know has said their accounts are all screwed up and they can’t use them anymore! My card issuer says every time this happens and payment is declined or limits of $200 per day we’re NOT on their end and Venmo says it’s your card call them and they say it’s not us. Now it’s every single card, every single amount and every single transaction has been declined so how can this NOT BE ON VENMOS END? I’m so disappointed, I pay my bills this way, my rent which i’ve gotta do over several days cuz the limits placed on my cards that neither Venmo or my card issuer will cop to placing on me and the cards and the account! It’s ridiculous and I guess I’m just done with it and gonna delete it cuz the “PASS THE BUCK” is like WOW here! So saddened and disappointed in a great app not even willing to investigate OR take responsibility? I mean how can it possibly be ever single payment method, every single amount even $20 and every single person I try to pay isn’t Venmo but all my cards are messed up at once? But I can use them in store, online, and anywhere else BUT VENMO? How can Venmo NOT admit it is them? Or say ANYTHING BUT HOW SORRY THEY ARE FOR THE INCONVENIENCE AND TO CALL THE NUMBER ON MY CARD NOW 5 CARDS? OVER IT 😢😔☹️.Version: 10.29.0

Don’t make a mistake in this app!I sent my brother money through Venmo 18 days ago. He had not used the Venmo for a while. After I sent the money my brother informed me that he was not able to get into his Venmo account because the phone and banking information he used to set up his account had changed. I thought “no big deal, I’ll just cancel the transaction and use a different app.” Well, according to Venmo’s policy, only the recipient can send money back to the sender. The sender cannot cancel a transaction. So we have been going back and forth for 18 days by email trying to upload documents to prove that he is the owner of the account so that he can reset his account access the funds I sent him. I don’t understand why the process of updating one’s account is so complicated. The customer service by email is terrible in that they are not solution oriented. I am extremely put off by the fact that as a sender I cannot cancel a transaction. I am equally put off by the fact that there is no straight forward process for someone to reset their account. Luckily I sent it to my brother whom I know. I can only imagine what would have happened if I sent it to a stranger. I am not doing business with Venmo anymore. And I am recommending my friends not to either..Version: 8.5.1

Keep all your receipts they will not refund you for errorsBeen using Venmo for several years. I’ve had the debit card which is very convenient since transferring money to a checking account takes days. However I had a local homegoods store double charged me on 1 single transaction they had me put in my card and then said it didn’t go through… so I put in a second time and left.. 3 days later I saw I got charged 2x and since I had chose email receipt that I guess I deleted the store couldn’t fix it. Venmo had contact info for the store who agreed to pull the surveillance for them if necessary and after 2 wks they denied me the refund. I again gave them all the info and they credited my account asked for proof I paid with another method which i didn’t have because it was a computer error not a payment error … they took back the refund 5 days later. Which they said I would get 5 days notice for and I got no email. Also when every transaction goes through you get an email this transaction that was doubled I only received 1 email for the purchase. After much back and forth with homegoods tech dept they discovered it was Venmo’s error. We submitted that info to Venmo and now we’re 8 wks later they still have not responded. Ridiculous..Version: 9.4.1

HorribleI opened a Venmo account a few days ago and sent some money the same day. The website is clunky, counterintuitive, and had multiple options and offers that I absolutely do not need. The evening I opened the account I sent some money to a local service vendor. I saw him tonight and he indicated that he never got it. Looking at my account it shows that it was still pending even though it was sent three days ago. Tonight I just tried to transfer money from my bank into Venmo and three times it says there has been some problem and I should try again. Absolutely no explanation as to what the concern or issue might be. I am absolutely astounded to find out that PayPal apparently also runs Venmo. In my experience PayPal is smooth and easy and intuitive, very straightforward and easy to work with and understand. Venmo has just been nothing but a headache for me.I am likely going to cancel my account but then reluctantly will try to re-open another account with Venmo. Unfortunately it has penetrated the market to the extent that it’s hard to get by without Venmo right now. One additional small aside. The idea that you have to choose a privacy setting to keep your transfers hidden from the general public seems insane. It appears the default setting is for exposure of all transactions to the general public. Seriously?.Version: 9.16.0

Venmo is amazing!Despite some of the bad reviews that I’ve read, I actually have had nothing but great experiences with Venmo! I started my account to only use it to send rent money to my landlord but then I said to myself let me try the debit card out, which is also awesome! I literally had no money to eat on at work for lunch and payday was one day away so I swiped my Venmo debit card just to see if it would work & it did! I looked in the app, so basically Venmo will take from your bank account in inclements of $10 even if your bank doesn’t have any money in it, which I love! But do not take a risk on it if you do not plan on getting paid within a day because then the money will be charged from you bank (WITH NO FEE best of all!) but if you don’t put the money to cover what Venmo took from your bank with in the next day then your bank will charge you fees of course, but I got paid that Thursday so my direct deposit hit before Venmo took it! So it was Perfect thank god I had “a borrow” in a since to get my lunch! Then paid back the before the money charged my bank account (paid for the items Tuesday night, then Venmo took the money out of my bank Thursday) 😊and (Knock on wood) I haven’t had any problems such as other reviewers on here! Thank God! Venmo is really great Believe it or not & I genuinely haven’t seen any fees what so ever like most prepaid cards/apps.Version: 8.16.2

Five stars ⭐️I’ve used Venmo since 2016. It’s always been a great service. It can be rather annoying if you change addresses and opening an account because they want extensive documentation - however, in the long run that just helps keep your identity in tact. They are part of PayPal, so you can be sure that you will get refunded if you receive an incorrect item (make sure to check out saying you’re using a vendor), and while I’ve never had this issue, I know plenty of people who have. They do not charge any fees to use their card at an atm. The only issue is they don’t seem to partner with atm’s/bank(s), so you’re subject to that machines fees. If you have a place (in my area there are free use atms provided by PNC Bank at the gas stations, “Sheetz”, I recommend checking your area to find something similar) that offers zero fee Atm machines, I recommend going there when possible. Still, only getting charged on one end rather than both, is helpful. I also use a well known app (it’s green $) that charges for on both sides, and I had some fraudulent purchases and it took quite awhile to get my money back. I also like that they offer the feature to hide your payments received and paid, if you don’t want people knowing who you’re sending money to. Give Venmo a try, you won’t be disappointed..Version: 10.3.1

Venmo card has been nothing but griefAs far as transferring money to another person the service works pretty well , just like CashApp or PayPal. The Venmo card has been a horrible experience. For the first few days I had and used it I experienced no issues. Today it was a entirely different story. My card with adequate funds on it was declined everywhere causing much embarrassment. I finally reached out to Venmo and after several attempts got someone on the chat option. They basically told me they were being declined for security and could do nothing to assist me. Under normal circumstances I could understand and actually be thankful for a financial institution protecting my best interests but my card was declined at Kohl’s department store, two gas stations and even the ATM. The representative hand no remedy to give me beside cashing out to my bank and using my debit card. That would have been fine but the instant transfer wasn’t an option so 1 to 3 business days is now what I’ll have to wait to access the funds. Long story short if you want to send someone money who doesn’t mind waiting to get the actual money in the bank for a few days then Venmo is a fine option. If you want access to your funds quickly or the ability to use a debit card issue free use PayPal or your bank. Today’s issues put Venmo on the bottom of my list for fund transfer services for sure and the person I chatted with just solidified that I am making the correct choice..Version: 7.43.0

Overall Good Experiences for YearsMy identity was recently stolen and I am waiting for a new debit card in the mail. That incident rendered my current debit card useless until the new one arrives. Because my bank account is attached to my Venmo account, I am able to transfer funds from my bank account directly to my Venmo balance, then use my Venmo card until my new debit card arrives. It made transactions very convenient, and with Venmo rewards I was able to earn almost $5 back after using my Venmo card at Walgreens. That was pretty cool. I love the convenience of Venmo and the fact that many of my friends have it makes it easy to pay people for miscellaneous purchases or goods/services. I recommend Venmo and have been pleased with the app so far. I have had an account for at least a few years now and have never had any huge issues. One time, I did pay someone and they scammed me, but because of Venmo’s policies I wasn’t able to get the money back. I own my mistake and realize that it’s not Venmo’s fault that I was scammed. I do wish they had some better options (like refunds, or at least partial refunds) for people like me who get scammed and don’t realize it until the transaction has been processed. Other than that, I will still continue to use this app and recommend it to others because of its convenience..Version: 8.13.1

⭐️⭐️⭐️⭐️⭐️Honestly I will only use in alone now prior to the other day I was on the E using cash app but now I see Venmo actually works to resolve problems for their customers Cash App was basically like there’s nothing we can do we’re ending the conversation bye. They didn’t say here is what we found out do you have any more questions I can help you Liz nothing like that very nasty basically like since we have no answers we’re gonna and the conversation here and that’s it and I just didn’t like the way they push me off and pushed me to the side as if I’mNothing but I do not recommend Cash App to anyone their customer service is the worst Venmo is the best Pay Pal’s second and Cash App is not even on the same category of them to Cash App will take your money and then they will not tell you who they charge the money to so you can call that person and dispute the charge no they’re gonna just push the charge on my account and not tell me anything more other than we’re gonna end this conversation byeThey they didn’t ask one time do you have any more questions is there anything no and unfortunately I have to stay with Cash App for a little bit longer but I will be converting over to no catch up soon once I get everything straightened out becauseHad no interest in helping to customers solve a problem.Version: 9.7.0

Untrustworthy Vendor!On 5/25, I finished paying for a Vacation Package to Cancun, Mexico. When I got there, none of my services were actually booked. No driver from airport, no VIP passes to the event, no hotel, and no excursions. I was going on a group and someone else was coordinating so I didn’t think to ask for receipts for each item. During that time I was getting feedback from the fake vendor asking for additional money for different things that went along with what we all were supposed to be doing. Thee other people were aquatint’s I knew from previous job, I did know the vendor personally so there was a level of trust. But, once I got to Mexico and had to pay 5x the amount due to last minute hotel, and door prices for all my events I reached out to Venmo to at least dispute what I paid the other vendor through their mobile app. They quickly put in disputes for each payment, and I ended up getting every dime back. It was a constellation prize, but I’m happy I didn’t just lose $1100 to a person who was pretending to be a travel agent. Definitely, kept me updated throughout the process and the refund was automatically put into my account! Definitely feel a lot safer using Venmo for other services since they require proof that products and services were actually provided..Version: 9.24.0

Used to be GreatI’ve had the WORST time dealing with Venmo for the past FIVE Months!! I deleted my previous account to completely start over new when I started having issues with that account (this is what the chat representative recommended). Created the new account, did all the verifications steps. My bank account was flagged and then it required to send photos of my drivers license and a photo of my banking account to match my account number and showing my name on the account (personal/private info was blacked out) they said everything checked out and was ready to go. Tried to do a test payment to a friend, wouldn’t work. They tried sending me a request as well. Wouldn’t work. Tried adding my bank card, wouldn’t work. That’s my only account I have, so I don’t have another to try to connect. Spent weeks going back and forth on that one. They told me to delete that new account and connect again. Same issue, three more times. Even tried with my husbands info and no luck. We do ALOT of sports and other activities where we NEED this Venmo account and I haven’t been able to use it or do anything and it’s an INCREDIBLY STRESSFUL issue that they apparently have “no resolution” to. Which makes no sense because we have no issues with PayPal who is through the same company..Version: 10.23.0


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