AT&T Secure Family® parent app App SupportAT&T Services, Inc.

AT&T Secure Family® Parent App App Support

4.5
4.53003 star

Total 15,030 Ratings

What is AT&T Secure Family® parent app? Description of AT&T Secure Family® parent app

AT&T Secure Family ® is a device locator & parental control app to help parents or guardians protect their children by offering real-time device location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone. Secure Family is for AT&T & Cricket Wireless customers. Peace of Mind Just Got A Lot Easier®



KEEP TRACK OF YOUR FAMILY’S DEVICES

* Locate devices in real-time on the Family Map and view location history

* Get location alerts when your child’s device enters or leaves a saved safety area, such as school or home

* Set scheduled alerts on your child’s device location. Are they home from school at 3PM?

* Use Breadcrumb Map as a location tracker to know where your child’s device was during the day

* Get notified when a family member’s device has arrived at a destination with Check In notifications


CONTROL YOUR CHILD’S SCREEN TIME & BLOCK CONTENT

* Parental controls to block apps and website content with age range filters

* Block internet access instantly

* Set time limits for access to your child’s favorite apps to control screen time

* Track web and app usage on child devices




FAMILY SAFETY AND REWARDS

* Help children develop good digital habits by encouraging them to track their app usage

* Parents, give your child extra screen time as a reward for good behavior

* Children can send an SOS alert to all family members

* Find a lost phone with a ring that enables a sound to play for two minutes to help locate the device

* Dual parent or guardian admin feature supports co-parenting needs


Legal Disclaimers

The AT&T Secure Family service is free for the first 30 days. Afterwards, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled. Cancel anytime. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family Parent App (adults, parents, or guardians) and the AT&T Secure Family Companion App (children).



Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device.



Note: Continued use of GPS running in the background can reduce battery life. Availability, timeliness, or accuracy of location is not guaranteed. Coverage not available in all areas.



There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.  If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.



AT&T Secure Family FAQs: https://att.com/securefamilyguides



The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html.



* AT&T Postpaid Wireless customers:

View, modify or cancel service anytime within the Secure Family app.

AT&T does not provide credits or refunds for partial months.

* AT&T PREPAID & Cricket wireless customers billed by the App Store:

See Apple’s polices regarding cancellation in the App Store at https://support.apple.com/en-us/HT202039


  1. AT&T Secure Family® parent app App User Reviews
  2. AT&T Secure Family® parent app Pros
  3. AT&T Secure Family® parent app Cons
  4. Is AT&T Secure Family® parent app legit?
  5. Should I download AT&T Secure Family® parent app?
  6. AT&T Secure Family® parent app Screenshots
  7. Product details of AT&T Secure Family® parent app

AT&T Secure Family® parent app App User Reviews

What do you think about AT&T Secure Family® parent app app? Ask the appsupports.co community a question about AT&T Secure Family® parent app!

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AT&T Secure Family® parent app Pros

Fantastic UpdateThe latest update has been a welcomed surprise. My kids previously was able to delete the app and circumvent the intended purpose. After this last update they are no longer able to do this. This update has other new features to help reduce the friction of implementing parental controls. Overall it seems to be performing much better. Thank you for releasing such a fantastic update!.RemzremzremzVersion: 11.0.16

Infancy stageThis app is probably the best we have found, however we are kidding ourselves when we think our children won’t use a separate VPN or other hidden social media on the web, we simply can’t keep up. That is where it is important that if you are willing to install this on your child’s. The app really needs to have a time limit for the screen time as well as the times of day to use. I think we all would be shocked to see that there is literally hours of screen time that once was used to daydream, read books, or play soccer. Screen time is important and needs a limit just like we had when young on amount of TV time. If possible, somehow limiting APP installation without our approval would also work well. If the user could not install any apps without first approval, it may help. The last thing would be to state “Until this program can be embedded into the actual AT&T phone or system, our kids will always be able to figure out a work around”. It is imperative you also talk with your kids to make this work. There still needs to be a lot of trust. Your trust in your child is still a better deterrent than this program at this time..Father of smart childVersion: 3.8.5

✓   AT&T Secure Family® parent app Positive Reviews

AT&T Secure Family® parent app Cons

Doesn’t work as promisedI’ve been using this app to help protect my 13 year old son from context that he’s not mature enough to look at as well as going on questionable websites, etc. I even added a website that I specifically did not want him to go on and it didn’t stop him from doing any of that. I supposedly blocked games that I didn’t want him playing and he still was able to get right on those games as well with no problem. I really don’t know why I was paying money to use this app when it didn’t stop him from anything. The only thing it is good for is locating my son’s phone so I pretty much knew where he was, but that’s all. I’m not happy with this app..Brittiny86Version: 3.11.1

Horrible update - poor user experienceI wish I could select zero stars. I have had the Secure Family app for years and have been happy until the new upgrade. I have never had a fairly decent and successful application go through an upgrade that turned out to be so non-user friendly. An upgrade should be seamless and the user should feel no pain and be able to enjoy the new functionality right from the start. This new upgrade is impossible to sync up, it causes every family member pain to have to do an upgrade, and even when doing so the app instructions to reconnect are horrible and basically unintelligible and incorrect. I will not pay another month for this poorly designed app upgrade..My name is ?!?!)(:Version: 11.0.16

✗   AT&T Secure Family® parent app Negative Reviews


Is AT&T Secure Family® parent app legit?

Yes. AT&T Secure Family® parent app is 100% legit to us. This conclusion was arrived at by running over 15,030 AT&T Secure Family® parent app user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for AT&T Secure Family® parent app is 87.6/100.


Is AT&T Secure Family® parent app safe?

Yes. AT&T Secure Family® parent app is quiet safe to use. This is based on our NLP analysis of over 15,030 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.5/5. AppSupports Safety Score for AT&T Secure Family® parent app is 89.1/100.


Should I download AT&T Secure Family® parent app?

There have been no security reports that makes AT&T Secure Family® parent app a dangerous app to use on your smartphone right now.


AT&T Secure Family® parent app Screenshots

  • at&t secure family® parent app iphone screenshot 1
  • at&t secure family® parent app iphone screenshot 2
  • at&t secure family® parent app iphone screenshot 3
  • at&t secure family® parent app iphone screenshot 4

Product details of AT&T Secure Family® parent app

App Name:
AT&T Secure Family® parent app
App Version:
11.1.0
Developer:
AT&T Services, Inc.
Legitimacy Score:
87.6/100
Safety Score:
89.1/100
Content Rating:
4+ Contains no objectionable material!
Category:
Lifestyle
Language:
EN   
App Size:
128.09 MB
Price:
Free
Bundle Id:
com.att.FamilyMap
Relase Date:
05 February 2010, Friday
Last Update:
26 January 2024, Friday - 19:55
Compatibility:
IOS 14.1 or later

AT&T Secure Family® parent app 11.1.0 Update Note
✱ Version History

Cricket Wireless customers can now sign up for Secure Family! Bug fixes and updated UI to improve your experience..

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