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TigerConnect App Complaints & User Negative Comments 2024
TigerConnect app received 81 complaints, negative comments and reviews by users. Have you ever had a bad experience using TigerConnect? Can you share your negative thoughts about tigerconnect?
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TigerConnect for Negative User Reviews
✓ Waste of timeMessages don't even send. Why is it so difficult to find a texting app for use in Australia that actually WORKS?.Version: 0
✓ Great App but need emoticons!Love the app works great!!! Just wish it had emoticons! Please?!?.Version: 2.3.12
✓ Tiger textI can send text messages but my partner carnt recieve them y not does anybody no.Version: 0
✓ CrapI can't get it to work.Version: 2.2.14
✓ Lots of Hype but not all trueThey tell you it helps achieve HIPPA compliance. But reach a certain number of users and they cut you off if you don’t pay them and tell you that this is not HIPPA compliant after all. You send encrypted messages but not HIPPA compliant. It’s all a sham and waste of time. Going back to previous free HIPPA compliant app..Version: 8.2
✓ Ok appDoes what it's supposed to do. U do need data or wifi to use it. And it does not support landscape mode on iPhone.Version: 0
✓ No dark mode? Really?!I primarily use Tigerconnect at night when I’m on call, literally just as I’m rolling out of bed and then I’m staring into a super bright white screen! Please add dark mode support on iOS! I can’t believe I actually have to request this! Literally every other app out there has support for it!.Version: 9.2.1
✓ ONCE WORKING CORRECTLY WILL BE GREAT!This is a Great program but still has a few Issues at present in Australia. Looking forward to them sorting this out!!.Version: 0
✓ Don’t get told when I have a new messageHave this for work and it was great for a while. Then all of a sudden I stopped getting the option to customize my ringer. Other people with iOS have no issues but me. It sets it to a default ringer that you can barely hear and it only plays once. Have tried contacting customer support and they sent a how to fix sheet. Told me to call with any further issues. Tried to call and got sent straight to voicemail telling me to call during business hours but failed to tell me when business hours are. So far with all this mess I would delete the app if I could but sadly need it for work purposes..Version: 7.7
✓ Need to be able to turn off alertsUseful for hippa-compliant conversation, however the feature that alerts you when someone joins TigerConnect is extremely annoying. This does not work when your organization includes thousands of people. Please please add a feature that allows us to turn these alerts off!.Version: 8.4.1
✓ TERRIBLE!Pointless, you have to use 44 to send messages before the number, and the message it sends actually doesn't show what you have wrote. they also have to have tigertext temselves to view it. Waste of time..Version: 0
✓ Notifications aren’t being sentI’m not getting notifications through the app. Please fix iPhone 8+.Version: 9.8.1
✓ Unless your 12 or cheating it's not worth your time.Waste of space..Version: 3.1.146
✓ PoorVery poor graphic interface. Also doesn't work with all the email accounts and the notification system is far from perfect. Moreover if you have iOS6 and your recipient iOS7, there are many bugs..Version: 4.6.109
✓ Please FIXIt was good but since I updated to the latest version, it kept crashing! Please fix.Version: 4.1.131
✓ Too many issuesThis past week has been awful dealing with this app and IPhones. The messages are so unorganized and messages are coming in so late. Hopefully the update will work. Or I’m talking to our admins about switching to something else..Version: 9.2.1
✓ Wish they’d stop notifying of everyone joiningEnjoy being able to communicate with coworkers, however, I work for a large company(multiple states wide) and every time someone joins TigerConnect in your company it notifies you. I really wish there was a way to disable that feature as I get 20+ notifications a day of people joining that I have no idea who they are. Please make this an option we can disable as the notifications I would like to get are just messages..Version: 8.5
✓ MiddleWell it is quite good but the tiger team does not text back at all.Version: 3.1.303
✓ Good app but inconsistentWorked fine for a while, but I often don’t get audible or visible notifications, text entry area gets covered up by the pop up keyboard, especially in portrait mode, and sometimes it takes a while for message to be received, whether I’m of WiFi of cell. Some (or all) of these issues may be due to OS issues, but they’re frustrating and make for less-than-ideal user experience. We use this instead of pagers, so reliability is important..Version: 7.7
✓ Flaws since updateThe latest version has a massive flaw- you cannot search for tiger text usernames. Please fix this ASAP it's a real problem, I have to contact people outside of this and request they contact me within the app which destroys the point of it. Solid idea and other features are good but they really need to fix this problem!.Version: 4.1.90
✓ Bad Update!!Conversations get deleted and you cannot change any of your settings. They don’t save any changes. Please fix ASAP! I’ve never had a problem before with updates..Version: 8.2
✓ Never ending notifications/Missed notificationsKeeps sending notifications even after the message has been read. Ironically, it sporadically doesn’t ring to notify text arrival. This is really stressful overnight on call ever since my hospital replaced pagers with tigertext. I keep waking up to check if I’ve missed a page..Version: 8.8
✓ Extremely UnreliableWe used TC in our hospital, and the reliability was a huge issue. In healthcare, it can be the difference between life and death for patients. We will never use TC again. The staff was also not very helpful..Version: 8.9
✓ Does the jobNeeds emoticons and larger character amount available to send.Version: 3.1.303
✓ Logging me out automaticallyThe app is super useful for communicating important health info, but I’m having major issues with the app constantly logging me out and automatically deleting all of my messages, sometimes before I can even read the new ones..Version: 7.7
✓ Watch supportOn the phone, it works well. However, on the iPhone, it is horrible. Messages do not show on time. It gets stuck frequently. Also messages do not clear as “read” if seen on watch..Version: 9.1.1
✓ Never worksThis app has great potential but it really never ever works! Seems to crash all the time .... Takes forever to send messages and half the time the receiver never gets them. Constantly need to restart entire phone to get it to work ... I have been trying to use this app for the last 6 weeks but today I am done... Removing it ....Version: 3.1.183
✓ If you rely on this, you’re in troubleI have used this app since 2014, it is by far the worst app I use. The messages usually don’t get delivered like they should, yesterday I really needed to communicate with my office staff and the messages were not reaching to anyone. This actually messes with patient care directly. I have WiFi and Verizon both have excellent data yet the app is a joke!.Version: 8.6.6
✓ Still a lot of bugsI seem to have to delete and reload the app at least once a month because the line where you type the text reformats, disappears and reappears if one scrolls down. Another issue is the phantom text/notification that also doesn’t appear until one deletes the app and reloads it. It is annoying as well as frustrating that our work place still uses this less than adequate app and I tell most of my associates to text regularly through standard iPhone text messaging instead of TT whenever possible..Version: 7.5
✓ Notifications are glitchyThe endless notifications when you receive a new message are highly annoying. It should alert twice like iMessage, or at least give you the option. Also, I keep getting a notification that I have 3 (or more) unread messages even after I have read everything. Still alerts after deleting the message and restarting my phone..Version: 8.6.3
✓ Lots of email from the app designer but no answers to my questionsWhy are these people reluctant to give out the costs.Version: 3.1.266
✓ Halo was BetterPlease model this after Halo (doc halo). Unfortunately our hospital changed to this, so We have no choice. Crappy or non existent auto contact fill in, cumbersome contact search, invisible text typing area and annoying notification alerts. When I am off duty, I find it easier to delete the app and then reinstall when I return to work. Luckily I don’t have to do call. Hopefully enough docs will complain and we will switch to something else..Version: 9.3.3
✓ Wont send texts and now......This does not seem to work, It does not send texts and now I can't even log in to the account that I created, not to good eh !!! poor old Tiger would not have got any sugar at this rate lol..Version: 0
✓ Doesn't workNeeds a major update it says recipent not found when sending a text ? Also does it cost to text or what it says it done in one bit then on another bit says it doesn't ?.Version: 0
✓ Good but has bugsUsed to be great. Recent update has everyone receiving duplicate notifications. Urgent saying we have unread messages when we don’t..Version: 8.8.1
✓ A lot of continuous bugsId give this garbage app a 0 if I could—-This app is so disruptive w/ the unfixed bugs. A couple times per week I’ve continued to get notifications that I have unread messages, which incessantly alert me q5 min—- but there are no unread messages. Ive tried logging out, deleting & reinstalling the app, contacting support, but it remains to be an issue since our organization switched to this app. Additionally, Ill log out after my shift but somehow still receive non-emergent random messages that get thru..Version: 9.7.1
✓ Holy Notifications Batman!!A notification every 2 minutes per message is complete over kill! I realize I can mute messages, but I don’t always want to do that, especially if I’m waiting for a reply from a doctor. Sometimes I’m with a patient and can’t reply right away. Notifications every two minutes is distracting when I’m trying to deliver patient care and is beginning to generate alarm fatigue causing me to ignore all the notifications and therefore miss messages, defeating the purpose of the whole process. Not having the ability to choose how many notifications one gets, like every other app on Apple devices, is not ok. I get two notifications max per message with all other messaging apps which is more than enough to get my attention. Please fix this so that I actually want to use your app, because right now I dread having to message someone on it..Version: 9.2
✓ Love the app but doesn't work!!!!Doesn't seen to work, wife's gona chack me out... Hurry up guys fix the problem....Version: 0
✓ Notification issuesI have had issues where I continually am notified on my app that I have 20 unread messages but there are none. It constantly notifies and I cannot turn it off. When using the desktop version, it does not do this. Unclear if this is related to signing into a role or what, but I have had to uninstall and reinstall. When using otherwise, it is convenient on the desktop and provides quick access to providers and I can at least see if they’ve read my inquiry. WiFi and data must function well for the app.Version: 9.6.0
✓ Doesn't work in UKDoesn't even send a text let alone delete it.Version: 0
✓ Not loud enoughI don’t think the notifications are loud enough, and wish they could repeat notifications every couple of minutes incase they are not heard..Version: 9.0
✓ Tiger textKeeps dropping out wont even let me log on going to delete this app had enough.Version: 4.2.31
✓ MsGreat app, recommended !!!!.Version: 3.1.359
✓ Horrible application1) Cannot get the app to stop alerting when a message is received. This means it may go off a dozen times in the operating room until someone can get to the phone. This cannot be altered in settings and customer service could not help. 2) On multiple occasions, it has malfunctioned and continued to send alerts even after the message has been read. The only solution is to delete the app and reinstall it..Version: 8.6.5
✓ Too many bugsThis worked for a while but Christmas Eve it hasn’t worked well even though it updated. Messages come in late and out of order..Version: 9.2.1
✓ Priority page sirenIf you are sent a priority page there is no option to control volume or the tone. Middle of the night pages are a sleep shattering horror. Suggested to company long ago to let users control the tone, repeat frequency and volume of priority pages. No changes..Version: 9.2
✓ Legally worrisome for physiciansI am a surgeon and take call for emergencies—but not every minute of every day. This thing can’t be turned off. Nurses and other physicians don’t see the “do not disturb” and even if they do, can send messages whether or not I will ever see them. Even if you log out or get rid of the app, they can still send you messages that you won’t see or act on. This is unsafe for patients and seems legally dangerous for physicians..Version: 9.3.3
✓ PointlessThe messages are briefly visible before the lock screen with code kicks in which kind of makes it pointless. I have pointed this out on numerous occasions but the developer does nothing. Strange..Version: 3.1.406
✓ Scheduling MessagesHealthcare is a 24 hour service. Being able to delay a message or schedule one would help reduce unnecessary contact at odd hours for staff not on duty..Version: 8.3.1
✓ Not as good as WhatsappA decent enough texting app, hard to get the hang of but once there, it's reliable enough! Approved..Version: 3.1.266
✓ Read the descriptionIf the other reviewers read the discription, it states that both users must be using TigerText. While great in theory, the vast majority of my friends do not have compatible phones..Version: 0
✓ UselessWhats to stop the recipient from taking a sceenshot and saving the image in their photo library?.Version: 0
✓ This rocksThis is awesome.Version: 2.3.13
✓ Look at disThe person Who owns it was stalking me awww.Version: 3.1.96
✓ Phone icon is too accessible, too many notificationsThe phone icon to make a call through TigerConnect is placed in such a way that one can easily make a call by accident. The icon should be moved so it is less likely for one to accidentally start a phone call. It would also be nice if you could customize the frequency of notifications; sometimes I’ll get 20-30 notifications for just a handful of messages. It distracts from patient care and adds to notification burnout..Version: 9.8.0
✓ ReviewA pretty good service but I don't get alerts of new texts on my phone..Version: 3.1.303
✓ Tiger textServes its purpose!.Version: 3.1.183
✓ UpdateBeen using this app for years and it's great, but the recent update has gone backwards again, before I could see when my colleague was online and typing, now I can't. Why update and make it worse ??.Version: 5.3
✓ Don't waste your timeDoesn't work at all... Waste of time.Version: 0
✓ Please fix the push notificationsThe app was working just fine up until a few weeks ago with the latest update. Now push notifications are incessant, persistent, aggressive and nagging to be addressed every single minute. Go back to the previous push notification system, have options for how often if any repeat notices..Version: 8.7
✓ MrIt's a good app if your phone is able to download the app. Cheating and and having affairs without being caught this is a good app to get as you won't get caught. Unless your secret partner has this app on their phone it's useless. Would require a update where only the sender requires tigertext for it to turn into a top download..Version: 0
✓ Works great between friends except since new update even with notifications n alerts off still shows on screen whenever get message wats the go with that not real private use to be good please update n fix.Version: 3.1.71
✓ Don't botherWhat a waste of time. If the recipient does not have tigertext installed then they won't read the message. what a croc!!! what is the use?? I want to be able to send messages to anyone with asking them to install the tiger program..I will stick to my normal text and at least I know my message will ve recieved.. good intentions but bad opaertionally...Version: 0
✓ Doesn't work most the timeGood app in theory buts there's seems due to be connectivity issues. Doesn't like my wifi for some reason and you don't get a free flowing conversation compared whatsapp. Sort outs these issues and you won't have any frustrated customers..Version: 3.1.374
✓ ProblematicWhen it works it is a great app. Takes forever to send a MSG and many are never sent or received. So unreliable I will have to remove..Version: 3.1.183
✓ Unable to verify my phone numberUnable to verify my phone number.Version: 4.2.31
✓ Could be a brilliant AppI'd love this App more if only it would stop crashing!!!!.Version: 2.3.13
✓ Too hard to use..not worth usingReally people just want something easy & simple to use. This is way to complex & useless..Version: 3.1.392
✓ RubbishDon't waste ur time setting it up.. Cos it don't work if it did it probily be good.Version: 2.3.13
✓ App works great but...Isn't having it on your phone proof of guilt, even if the messages are deleted?.Version: 2.3.12
✓ CrashingKeeps crashing don't receive pin by txt :-(.Version: 2.3.12
✓ Latest update destroys form formattingI like to keep my font small on my phone. Latest update and bug fixes have completely messed that up. It doesn’t preserve the system settings and defaults to keeping it large and now truncates my messages. Totally unusable now.Version: 9.10.2
✓ CrapHardly ever works unless its sending old and deleted messages again & again.Version: 3.1.240
✓ Good but can't hear new texts coming inAs a proprietary free messaging system that circumvents regular texting/SMS, it's a really good app. It's marketing trick was the Tiger Woods schtick which got it in the public eye but in reality, if it functions specifically for those who screwing around on their spouses, then it will remain limited. My issue is that the message notification sound is way too quiet and there isn't an option to make it louder... So I miss a lot of new messages. Perhaps there should be a stealth mode on/off so it can be used as a practical messaging device too..Version: 2.2.14
✓ Can’t keep up with IOS - updates are delayedApp generally works fine with an annoying feature that app beeps constantly until you check message - can’t adjust the reminder. Have had major issues with Tigertext not working well after IOS update until Tigertext updates their software. All of my other apps keep working without an issue. I am not sure how come Tigertext can’t keep up with IOS updates.Version: 8.9
✓ Deleting MessagesI like to keep a tidy list of messages, and prefer not to keep every conversation I’ve ever had in the list. Not the text in the conversation itself, as that automatically deletes, the the person with whom I was speaking. I delete the conversation, several times, and it returns, seemingly randomly, to my list. Once I delete a message, I would like it to be gone forever. Please fix for 5 stars!.Version: 9.1
✓ Need to set hours for notificationsGive users the option to set ‘silent’ times for those who aren’t needed 24/7.Version: 9.1.1
✓ IOS version not reliableI am getting alerts but need to log on to desktop to view messages. Very frustrating and time consuming. The engineering team has not fixed it for 15 hours.Version: 9.2
✓ Let downMost useless app ever!!!! It got into trouble with my man, he left me FML... Thanks for nothing tiger text!!! he thinks im the female tiger woods..Version: 0
✓ Good but unreliableUsing this app for security only because there are no other text apps that allow you to log out. Goes down a lot and doesn't send message for more then 10 minutes. Tiger people, You have a great app. Upgrade your servers!!!.Version: 3.1.146
✓ Keeps crashing...Fix pls!!! Freezes on the main screen.Version: 3.1.312
🙂 TigerConnect Positive Reviews
TigerConnect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact TigerConnect.
⛔ TigerConnect Problems
