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POLITICO App Complaints & User Negative Comments 2024
POLITICO app received 68 complaints, negative comments and reviews by users. Have you ever had a bad experience using POLITICO? Can you share your negative thoughts about politico?
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POLITICO for Negative User Reviews
✓ Six star content marred by a big bugContent is some of the very best. Great balance of views, variety of article types, good insight into the nuts and bolts while remembering the overarching stories. But the app is driving me absolutely bonkers. It will randomly quit out of an article back into the main page. Leave your phone on and set it aside for two minutes? Oops, it’s quit back to the article list main page again. Temporarily swap apps and swap back, eager to resume your article? Too bad, it’s quit back to the main page. Lock your phone while speaking to someone and reopen it? Politico is back at the main page. And the app only remembers how far down into the article you are half the time at most. PLEASE FIX.Version: 12.0
✓ Bugs!I love the concept but it seems to be very buggy. I can't load some stories and the app seems to crash randomly. Hopefully these will be fixed..Version: 2.0.2
✓ Shockingly bad stabilityApp and mobile website absolutely shocking. Continually crashes and reloads. And while the app decides if it is going to crash...it drains your phone’s battery at an astonishing rate. Very poorly designed app.Version: 10.0
✓ Why the change?I preferred the old format..Version: 4.0.0
✓ Like many news apps, a Safari bookmark is superiorApp appears to only have articles from the US site. Not the EU site. Or at least I can’t find them in the customisable content menu. Pointless. Better sticking to the website..Version: 4.0.10
✓ Falls into the fake news trapPolitico only tends to give the liberal side of the story and thus are more political activists than real journalists.Version: 11.0
✓ Avoid until fixedSomething has gone wrong with Politico and this app. Or they’re asleep at the switch because for days now the opening top story at the top of the current edition is now more than three days stale. In other words they do not bother to keep the site current which is peculiar and embarrassing for well known current news site in the digital age. If the site has a place to call the above to its attention, I cannot find it. Bottom line, don’t waste your time until they fix it..Version: 4.0.13
✓ Hate the new designI hate it. Politico is not a news feed. It is original content journalism and they have given up their editorial judgment in ordering stories. There used to be clear lead stories, highlighted like a newspaper front page. Pieces flowing from different politico sources (e.g. the magazine) were clearly and distinctly marked. Now it looks like all the other garbage out there. No sections. No differentiation. It’s a visual blah. I can’t believe you guys focus grouped this before you did it, and if you did your focus group provider ignored loyal users such as myself. This is a shockingly weak effort guys..Version: 5.0
✓ Broken againPolitico is a great news outlet, but their app has been a failure for quite a while. Half the time it works, and half the time it will not load new articles for a week+. Additionally, their media implementation for things like the Global Politico articles is poor and hijacks the audio from whatever you've playing in the background. And if you try to resume your music, for instance, it retakes the audio as soon as you reopen the article. This is just poor coding. It's a shame, really, because I've been a huge supporter of Politico for years. But their app has continued to significantly decline over the last year. And if I can't read articles on the subway because the app is so poor, the NYT will continue to have my subscription..Version: 4.0.10
✓ No longer able to highlight textIt’s a perverse decision to prevent the app’s users from highlighting and copying sections of text directly from the articles. I’m not aware of any other news apps that prevents this. It means I have stopped tweeting articles from the app because if I want to use a quote from a piece as a teaser (my preferred practice), I have to laboriously copy it out by hand before tweeting the article alongside it. Just way too much hassle. I can’t see any useful reason for this change. It certainly means I hardly use the app and just wait for tweeted versions from which only then can I highlight and copy sections of text. Is there a reason for this? (I use an iPhone 11).Version: 14.0.2
✓ Full screen Ads like annoying game adsDeleted the app right away because comparing to other news apps like Bloomberg this is like amateur hour ad experience.Version: 4.0.12
✓ The recent redesign is awfulThis app was superb, but the recent redesign is awful. It’s ugly, articles are no longer available offline, and you cannot stop a moving screen from scrolling before a further page has scrolled past. It’s very frustrating to no longer be able to follow Politico’s excellent journalism when away from a laptop..Version: 5.0
✓ Technical IssueYou cannot adjust the font size.Version: 13.2
✓ Horrid AppThe content is worthwhile, but it's like the creators of this app want to prevent you from reading it. The "navigation" is like blindly jumping through hyperspace. You have no idea where you might end up. I try swiping left and right but, instead of smoothly moving between stories, it's all twitchy and spastic. I can see the edge of a story I want to get to, but I can't make it land on that story. Just moving my finger slightly to the left and right, which should just move me between two stories, flashes glimpses of 4 or 5 different articles. Other news apps give the impression that there's some stationary content that their app provides a window into. You have a sense how the stories are laid out and where you are in that context. Not so with the Politico app. Instead it's chaos. Blank pages, stories with a picture but no content, videos with no play button. It's incredibly frustrating. I am on an iPad Air 2 with iOS 10.3.2..Version: 4.0.10
✓ Great journalism, garbage appThis would have been a one star review if it hadn’t been for the great content. The app, however, is all but useless and I always have to resort to the web browser version instead. Tell me if I’m doing something wrong, but all I get is a fairly bland looking list of days old news stories. Swiping down to refresh does nothing. When other news outlets offer analysis on the Trump document case, the app has been showing the same irrelevant piece about Ralph Nader for two days now. Am I doing something wrong?.Version: 13.2
✓ Font is WAY TOO SMALLContent is excellent. I’ve been reading Politico every day online for months now, so finally downloaded the app for my phone. But the font is so tiny I can barely read anything. It’s just too frustrating and hurts my eyes. There’s no way to increase the font size, so I’ll probably delete the app and go back to reading it online only..Version: 10.0
✓ Forget the appGiven up in the app. Each redo just makes it worse. Access website only..Version: 8.0
✓ Terrible, App is frozenThis app used to be fine but has been frozen since Jan. 18. Please fix it. Terrible..Version: 4.0.9
✓ Click bait notificationsReceived a notification today with the text: “Hey girl! We’ve got a FREE story about multilevel marketers giving CASH to their favourite Arizona senator. Would you read it?” This is a new low, and this app has been removed from my device..Version: 12.0
✓ Great content, buggy appThe scrolling is broken. If you start scrolling too fast you can stop it with a touch (iPhone SE [2]), which makes it annoying to browse..Version: 11.0
✓ Doesn't refreshThis app frequently won't refresh so I have to delete and download it afresh. I'm starting to use it less and less as a result. Content is good when it works..Version: 4.0.10
✓ Love politico but app rates a C-I agree with most other complaints I see in reviews. so many people in your target audience read the news on their phones. and yet your app is substandard. who’s managing this fiasco?? My main complaint: i find great content and can’t finish an article without getting kicked back to the home page every two minutes. honestly. its that frequent. and i your long form articles are great! the top reason i read politico. Get a clue! please, please pleeeeeease …Spend the time & resources to fix these issues. End the torture!.Version: 11.0
✓ New version has problemsText too small, images too big, either unresponsive or very slow (on iPhone 6). Love the content but using this app is now painful..Version: 5.0
✓ News quality good and all ways quick to reportPush notifications don't work properly, I revive them and it launches the app and takes me to the home screen and not the article..Version: 3.1.3
✓ What about usUpdate (16/1/16) doesn't work on the iPhone 5C I love Politico but it frustrates me I can't update the app on my phone.Version: 4.0.1
✓ Please updateSome of the best content out there, but please update the app. This app is better than the Economist’s but far behind NYT, WaPo, and Bloomberg, and even the scattered WSJ app has better responsiveness. I’m very surprised when top outlets like the Economist and Politico underinvest in their apps, as if their astute readers will overlook it. That’s an easy way to end up a failed publisher. If I don’t like the app I’ll use it less and your advertisers will get fewer impressions to me, and you’ll mess up the financial equation for your journalists. Keep it simple if you need to, but make the app work better and faster. Unless you think core D.C. readers don’t care, but I bet they do..Version: 8.0
✓ No font size controlGreat content, no font size control..Version: 4.0.12
✓ Horrific NavigationThis app used to be great. I relied on it for a long time. Then came this new version with no way to get back to the main story listings (the “home page”). If you click on a story you want to read that’s the 10th one down the list, you can’t go back to the list! You have to go back through all 9 stories that come before it. There’s no home button. PLEASE add a home button to the story pages..Version: 7.0
✓ Glitchy glitchy glitchyI’ve been reading Politico for years and love the content and analysis, but this app is in sore need of an update. It’s always been clunky in that you never know if it’s actually downloaded all the daily content you want before going offline, leading to frustration. But over the past couple of months, it’s simply been crashing very often, to the point that it sometimes won’t function at all. In the years I’ve been using this app, the NYTimes, WaPo, and other news apps have been updated multiple times, but Politico seems to have built this thing around 2012 and never touched it again. It’s too bad, because their great reporting and writing deserves better..Version: 4.0.13
✓ Content good, readability badExcellent content on the whole, but good luck reading it if your vision is less than superhero strength. Tiny font size (on iPad) with no way of changing it. Photo captions are so small they require a magnifying glass. This used to be an adjustable setting, but has been removed for unknown reasons. Consequently politico has dropped from one of my go-to news sources to an also ran. If they make it more accessible I'll be back..Version: 10.0
✓ Please fix the refreshing stories functionThis app is ok when it works, however it does not reload/refresh new stories easily.. I pull down on the main page and it shows as updating but then nothing happens, no new stories. I know it's not working right because the stories will be several days old (and yes, my internet connection is fine). The only way to get it to update is to try and refresh it multiple times and then kill the app's task and reopen it and have it load all over again, a fairly painful process when just looking for some quick news..Version: 4.0.10
✓ Content won't updateContent hasn't been able to update since February 19.Version: 4.0.9
✓ App great, massive Facebook ads very annoyingI check Politico multiple times per day and really like the articles and coverage of many topics. The Opinion pieces are good and could see more if them. More articles on the grassroots organizing coming out of social protest such as “Run for something “ the centrist Democratic races in Congress and state offices are very interesting and important. Please cut off Facebook ads after a million impressions as I am way over the top on these after saying “No” a million times. . The new version is worse!! It is impossible to navigate to an article list because there is no back button/arrow. I have to close the app and start over with the article list beginning..Version: 6.0
✓ I have the same problem as review #1I also cannot update the app. I get the message 'incompatible with your device (iPad).Version: 4.0.1
✓ Redesign ruins iPad UII’m not a big fan of the recently redesigned user interface for the iPhone, but it’s atrocious on an iPad. The home page used to have a pleasing layout, but now it’s this sterile vertical feed. While it’s tolerable on an iPhone, it’s horrendous and clunky on an iPad. Still the same great content, though, but a disappointing app experience. Please think about implementing a new UI for iPads or at least revert to the former style. I might as well just go to the website at this point..Version: 5.0
✓ Please change it back!New format is terrible. Can’t adjust font size. Refresh is painfully slow. Flashing ads are horribly distracting..Version: 5.0
✓ Content doesn't updateContent frozen with material from Jan 18 2017. Have tried reinstalling app and still frozen. Have to use website alone which is a pain..Version: 4.0.9
✓ Good but biasedLike the title says it is a good app but it’s very biased.Im not American and I don’t support Trump but the bias against him is startling from a site like Politico which is meant to have a good reputation like Reuters. You can see why people have no trust in the media these days because a lot of it is not even overt.The language they use is like the Guardian,they slide stuff in that Opinion Columnists would normally do.If o want someone’s opinion on something i will read an opinion columnist I don’t want it in an article that is meant to be balanced.No Newspaper/News site should have an ideology thats why no one trusts what they read in the news anymore every newspaper and network has their own political party that they support so we can’t be surprised that they’re not fair and neutral anymore and we should have more stringent laws to ensure fairness regardless of who you support politicly.Version: 10.0
✓ If I could I give it a 0 starIt is not easy to read the main points, and it does not update well. I hated it, my luck I still have the old version in my tablet and went back to it.Version: 4.0.4
✓ Politico April 2020 updateI have always liked this app. With the newest update however, once you have chosen an article to read, you can’t get back to the article menu. Instead you have to keep scrolling thru one article to the next, to rotate thru them all to find the ones you want. To me this is a step down from the prior edition’s layout, where you could scroll down the articles based on their topics, and not have cycle thru every single one to the topics you actually wanted to read. Perhaps the developer should do another update, to bring back the functionality of the prior iteration’s ability to allow the reader to see all the articles’ headlines at once, and for a reader to return to the main page with the article headlines once they have finished an article..Version: 7.0
✓ Frustration...Being a foreigner, downloading Politico was useful because it gave me a sense on how US politics work. What sets it apart from the other apps was Its main selling point that its unbiased and only discusses hard core Political Topics. Not anymore, something happened to the contents. At first with news articles on events like protest rallies, appear yet noticeably other articles of the same like terrorist attacks are absent. Then the articles' tone changed from an unbiased tone to a more shrill one. I don't mind the usual liberal view, but the lean to the left found here is getting closer to the regressive kind. If I wanted a biased news source, politico wouldn't be my first choice... but now it has become one. Sad to see a once good news source turn..Version: 4.0.10
✓ Good journalism, bad appNeeds improvement.Version: 4.0.12
✓ Long time user removing appI have been using the old politico app for quite some time. I added the new app because the old app kept bringing up a nag notice telling me to upgrade. The new app is of no value as the content is 4 to 5 days old. The old app still works, with new content, but is too frustrating because of all the nagging. The Result is I am going to remove both apps from my iPad..Version: 4.0.3
✓ BadIt's intriguing because this app is about as functional as the government, which is what the app reports on. I no longer get push notifications. Not because I have them turned off- the app just doesn't send them. I've deleted and redownloaded to see if that helps. Then of course the obvious is still true that the app won't have the breaking story from the notification. We shall see… Update: still do not get push notifications even though they are on in settings..Version: 4.0.10
✓ Appalling new designWhat was politico thinking redesigning an app that look great, was easy to read, and turn it into a third-rate mess. Go back to the old design immediately. The journalism is great, why ruin it with meddling with the look. The text now does not ENLARGE. Why??? It’s a strain on the eyes to read such small type. Imagine The New York Times making such a stupid error. They would never hand over the look of their on-line paper to random, visually hopeless idiots. The journalists much be appalled. They go to great lengths to write their great stories only to have the type stuck at an unreadable size making it a struggle to understand what they have diligently written. Go back to what you had. And what worked. And what drew readers to Politico in the first place..Version: 6.0
✓ It is a republican propaganda appI thought it was a genuine news source at first. They even occasionally speak from both sides of a mouth, but don’t get fooled. It is yet another right wing propaganda tool. I was still using it long after I figured it out until they started to chase me with ads to support “president Trump and his crusade against the fake news”. Yep, that was one bs too much for me. I prefer actual facts over made up lies that change each day, depending what happened in 45’s hollow-head at around 3am the night before. Pathetic at its lowest..Version: 4.0.12
✓ Prompts to updateThe App Store is prompting me to update, but I get an error message saying 'This update is not compatible with your iPad' when I try. Why is it prompting me to update if there is no update that is compatible? iPad3 iOS 9.2.Version: 4.0.1
✓ I have used this app for yearsI have used this app for years. I’ve been reading politico every day on my phone since at least 2014. It is by far my most used app. The new update is not good. Much less functionality - too crowded with ads. Videos play when you don’t want them to play and then you can exit out of them. This app was at its best when it was pure print articles with little else..Version: 9.0
✓ Won't DownloadI keep getting a "This software is not compatible with your device" message. Initially it would not update the app. So I tried deleting and reinstalling the app, but it won't download. I am running latest iOS - 9.2.1. I love Politico for keeping me up to date with the ins and outs of US politics. It was a great app. Please fix..Version: 4.0.2
✓ Don’t like the new format for appPrefer the old one.Version: 6.0
✓ The content is world class, the app is the buggiest news app I useI read politico every day because I love the content… but the bugs persist and multiply. Stories disappear or are replaced by the next article every time I switch to another app for a minute… making keeping my place difficult to impossible. The app crashes. Images suddenly freeze and block the text. The app crashes every time I open a hyperlink. Its a total mess and has been for years. I’d love to see these things and more fixed..Version: 14.0.3
✓ Good content, poor executionI’ve been using the Politico app for years. The good: the content is very good. It’s comparable to what they have in their website and their breaking news is ahead of most other sites. The bad: the app simply doesn’t work when you’re offline. Try accessing it when you’re in the subway and no luck! And this even after you’ve been reading a few minutes before. At this stage it’s inexcusable that they don’t cache the content and let you access what you’ve already downloaded. Even worse, when you’re listening to music via Bluetooth and you launch the Politico app, it pauses your music! Huh??? Politico, please fix these egregious bugs and I’ll come back and give a good review..Version: 4.0.10
✓ Please please fix this app!I love Politico and the content from the journalists is top notch and reliable. HOWEVER this app is the literal worst. It logs me out every single time I close the app it seems and will not remember my login info, so each time I go to save a story it makes me log in again. Plus it is so glitchy! There have been several times that I have been in the middle of the story and it switches back to the home screen and i can no longer find what I was reading. Please fix this!! I beg you. Also, has anyone else noticed the “ads” getting shadier and shadier? Each one is now a “corona virus cure” or a “poll” from a Trump PAC. Yikes. Politico is a reputable and important source of journalism with integrity, but for the love of Pelosi please fix the bugs..Version: 6.0
✓ Politico App facelift terrible!I used to love reading news on this app. Not anymore. Upgrade is now too bright at night to read as background is white. Also, font size is now too small. Needs night and font option as app now hurts my eyes..Version: 5.0
✓ Can't close full-screen ads at allLately every time I click a story a full-screen ad pops up before I can even begin reading the story. Then when I try to click the 'x' button to close them, it just doesn't work. The only way to get rid of them is by clicking the ad and getting redirected to the ads site and going back to the politico app after. Too much work and not very functional at all. Better to just access the politico site through Safari....Version: 4.0.10
✓ Great reporting.Don’t like new format on my iPadPro, older people generally have poor eyesight and this new display makes reading headlines very difficult..Version: 5.0
✓ BuggyIt’s the most efficient way to get Politico articles which is good. But it’s not the most stable app, current version will randomly exit articles you’re reading and go back to the article feed. But it’s free and the articles aren’t behind a paywall, so you wouldn’t expect it to be the most polished app. In the end it does it’s job of getting you the articles..Version: 11.0
✓ Great content terrible appThe app uses a hard to read font and it’s not possible to increase the font size. Definitely not designed for those of us who are old and have bad eyesight..Version: 11.0
✓ Trump is fantastic!Trump is definitely keeping America great. Stop with the negativity. Be respectful. He is doing a fantastic job as president..Version: 5.0
✓ App continually jumps to top of pageIt gets so bad I just shut it down and go elsewhere for news. Content is otherwise great but this is a major glitch that should be really easy to fix. It’s been going on for a long time..Version: 4.0.13
✓ Bugs to fixGreat articles and coverage, but so many bugs it’s almost unusable.Version: 10.0
✓ Love the content the app needs workThe writers need to rise up against the developer. They are detracting from your great content. I like to move thru the page methodically from top to bottom, and then the app randomly refreshes and I have to find my place again. And for whatever reason the Top News is the only place that I can't turn this problem off. Suggestion, allow me to turn this off and add a new feature that will highlight what's new after I refresh. Then to have provided something worthwhile..Version: 4.0.12
✓ TimDon’t like the new format.Version: 5.0
✓ Doesn't refreshNice layout, great journalism, but the app won't refresh. Even when I pull down, the app,says its refreshing but it doesn't..Version: 4.0.6
✓ Needs RefreshingWhile the content remains pertinent to the day’s issues, the app does not function well. One must open the app twice (!) in order for the home page to refresh and be populated with current/new articles. The app ALWAYS opens up to the last/previous view of homepage articles, not taking into account / automatically populating new news/articles. This, the user has to close out of the app (AGAIN!) and open it back up (AGAIN!) in order to receive the most recent content. Very bulky and unnecessary. What gives?!?.Version: 13.2
✓ Love the content, hate the app!Politico has landed some big scoops and has interesting takes on major stories. BUT . . . I’m about to give up on the iPad app. It refuses to update unless I reboot. If I leave the iPad on for 48 hours, the stories will be 48 hours old when I come back, no matter how many times I exit and return to the app. Auto-update is enabled in settings and there does not seem to be any way to manually force an update. This does not happen on my iPhone, just the iPad. This bug has remained through the last couple of app updates, and needs to be fixed ASAP!.Version: 13.2
✓ New format not easyFind it hard to determine which articles I want to read as the headlines don’t convey enough information. why not show first two lines of each article..Version: 5.0
✓ New formatDon’t like the new version of the webpage. Old one vastly superior.Version: 5.0
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