- 88.7LEGITIMACY SCORE
- 90.2SAFETY SCORE
- 4+CONTENT RATING
- $12.99PRICE
Easy Release - Model Releases App Complaints & User Negative Comments 2024
Easy Release - Model Releases app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using Easy Release - Model Releases? Can you share your negative thoughts about easy release - model releases?
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Easy Release - Model Releases for Negative User Reviews
✓ So close to giving 5 starsWould be great if one could use email app other than iOS mail, like your less expensive competitors Would be great if this app ran on macOS, like your less expensive competitors Would be great if you modernized the user interface and gestures to keep up with the times, like you less expensive competitors..Version: 3.5.221205
✓ App is broken.I would steer clear of this app until they get it figured out. I purchased this app thinking it would be more functional and less glitchy than some free alternatives out there but this simply doesn’t work. When you try to send a shoot to yourself model and or not included (I tried both ways) it didn’t give me the option to choose an image size until I restarted the app. Then the swoosh sound that confirms an email has been sent decided to stop working. On top of that even when it did make a sound it never actually sent my test shoot. For $10 dollars seriously this is bad. I mind as well go back to buggy alternative apps (at least they work) or just do it the old school way, pen and paper. These apps are designed to make our tasks easier not complicate them right? I sent a bug complaint but I’m hoping this review will get me answers a little faster, take all and happy shooting. ✌️.Version: 3.4.211004
✓ Hangs on startupUsed to be excellent, but the current version hangs on startup on the latest iOS 15 releases. Bummer!.Version: 3.4.211004
✓ Do not trust what the developer says, this app is flawed and untrustworthy.This app is extremely buggy, if you’re a professional and need to rely on acquiring a model release in an efficient and trustworthy system, avoid this app. The creator of this app will reply to this and say that it needs to be deleted and reinstalled, it’s a red herring. Deleting and reinstalling the app, ensuring you’re on the latest operating system, clearing all the settings and starting from scratch, make zero difference for the fact that this app is flawed and needs major changes to be reliable and trustworthy again. From a full-time veteran professional, do not trust this for such a critical component of your work..Version: 3.4.211004
✓ Does not have release templatesIt only comes with one standard release template. Secondly it got a footer saying this release was made by Easy Release which does not look professional at all. Not happy with the purchase..Version: 3.1.1
✓ Over 24 Hours for Email?The application is really very good. My issue is it takes so long for the email to reach the model. Yesterday I sent the email to the model before noon. It was not received until almost 10 pm today. If this is an expected behavior, shouldn’t it be disclosed beforehand?.Version: 3.4.200117
✓ Poor customer serviceTrying to contact them as have a problem with my account and not being able to access settings. Tried to contact them via support not sending contact form. Tried to message through Facebook just redirected to contact form which isn’t working. Not only poor experience but essentially makes the app useless for me.Version: 3.4.190722
✓ Address field missing in action!Hard to believe there isn't a field for an address? Or is this extra on top of the extra 'pro' version I just paid for? Not impressed yet.....Version: 3.1.1
✓ BugsThis is the only app approves by iStock so I bought it. It bugs regularly. - when I want to add a new release, it does not always work. I have to quit the app and reenter - sometimes it does not want to connect to icloud so I have to enter my credentials again I’m disappointed.Version: 3.5.221205
✓ Great but not updated for over a yearGetty has a new enhanced release (that includes biometric data and machine learning clauses) and this app has not updated yet. You can add text yourself if you own the upgraded version, but I wish they would just update the default text or give an option for enhanced release..Version: 3.4.211004
✓ Too unreliable to be useful anymoreI've been using this app for a couple of years now and it's great when it works. However, it's getting increasingly unstable and the developer has shown no interest in fixing it, instead always saying the fault lies with my phone (a 5s on which every other app I have works perfectly). Very disappointing..Version: 3.1.1
✓ Watch out it could catch you outOk the app is awesome but dose get very buggy, once you have created your file depending if your work load big and mine is it can stop working or even lose your file after finishing the profile! Great idea but dose not help if you need to consent forms out asp.Version: 3.1.1
✓ Black screen. Doesn’t work, don’t buy yetConsidering I paid for the app I expect it to work. It hasn’t worked in a while so I’ve been using paper releases, like I used to do. After a year I tried an erase and reinstall and it appears to work kinda, still loads the same black screen sometimes. I may just use pages or word and make a template I can save to their cloud service instead..Version: 3.4.180623
✓ Most Complete App Out There - But BuggyI really like all the features that this app has to offer. Compared to other model release apps, this one is more complete, and decently user friendly. Since I paid for it, I’m going to use this software as my contract creator until I find something new/better/less buggy (see complaint #2 below). Two complaints though (each worth a docked star) - 1 - Paying for different in-app purchases seems a bit greedy - bump the price up for the Advanced pack and combine the features of the others - “Advanced” eludes to its being complete, but it’s not. 2 - BUGGY. When creating custom releases, typing in the fields, the app will randomly bounce back to its creation screen, not saving ANY of the info typed. I had to go into notepad to type up the whole thing, then copy and paste it into this app; a few times even the short amount of time to paste the wording into the field wasn’t enough to click “Done” and save it - quite annoying! ** I’ve updated the iPad, charged the iPad, rebooted the iPad, made sure no other apps were open on the iPad, turned off WiFi & Bluetooth. Uninstalled & reinstalled this app. It’s still buggy..Version: 3.4.200717
✓ ExpensiveYou get a lot for the $10 purchase price. but in order to customize your model release, to add fields, it asks for another $5. Paying $10 for an app is a lot, I’m not happy to now find that I need to pay another $5 to add a field to my model release..Version: 3.4.200117
✓ Possibly the developer's first Apple-based application?The interface is quite strange and not following the typical UI themes or the design quality associated with most apps even in the top 50 of this category. The developer has instead opted for a solid black background, large roundrect buttons and hiding pages of descriptive text behind "(i)" information bubbles rather than designing an interface to accommodate the information. Status areas in the Model Release Summary allow you to press them, they stay in their active appearance but do nothing (if a /button/ reads: signature required, pressing that button should take me to the entry screen. If it has no action, don't make it a button). When you first open the app you're given a screen you have no choice but to accept, letting you know that the releases it produces are not legal documents, which while needless to say also produces a terrible first-use experience. Despite paying for the application the company decides to put its logo, website url and program name on all your releases. The application does as it says, but through close to a dozen screen-fuls per release created, and while feeling like paper releases are actually the faster method to go back to using. It "works" in that it produces a release (whether agencies even accept the releases is a wholly different matter that the developer claims they're working on) but I'm giving it the solid two star for "don't like it." I really hope they work on making this the great app it can become! I'd love to re-rate this as a 5, or to feel like $10 in photocopied releases wouldn't be the better long-term purchase..Version: 0
✓ Still CrashesAnother update, and the app crashes upon trying to open it on my older iPad.Version: 3.8.231127
✓ Why won't it openI saw a review that this app wouldn't open, but as there were quite a lot of 4 stars I decided to take the risk. I have just purchased an app for way more than I would normally, and woah and behold, it doesn't open!! Not on my computer or my iPhone!! Please fix this as I was going to rely on this for my portrait shoots. Now I see that it is unreliable!!.Version: 3.2.170516
✓ Good butUseful app for the working photographer but realy needs: - Other forms like "terms & conditions" commission forms, copyright agreements etc. Perhaps provide a way of cut and paste your own preferred details into your own agreement form etc - The apps logo is really amateur for a professional form maker, looks silly next to some cool apps, sorry to say, but I bet that puts people off as the iPhone is about look as much as use. - like to be able to add affiliation or professional membership details to my forms - be able to use my own smtp details to send forms - the logo you can put on generated forms needs to be at the top of the form and bigger Overall this app would have wider appeal with these updates, otherwise sadly see photographers passing this by.Version: 0
✓ Worked fine before, but now stopped working.I used this app last year, it worked fine and has some good features. Tried to use it this past week and the app stopped working. Still using the exact same device, nothing has changed. The app loads to a black screen and freezes. I deleted it (which lost all of my previous model releases) and re-installed it and still the same issue. Also a little expensive for what it is. Shame..Version: 3.1.1
✓ Better than most but could still use UI updatesThis is app seems to be better than almost all the other release apps but could still use work with the user interface. Almost there! We use these on shoots where we are rapidly going through many people to have them sign the release, it’d be great to just be able hand the phone to the person and the app be self explanatory, but navigating through the sections is a little clunky and always requires someone guiding them through it. A customer mode where given parameters are locked in (like shoot name, that they’re an Adult, and it’s a model release) and the only thing they need to do is enter their name take a picture and provide only a phone number are email, followed by directly leasing to signature would be great. As it stands you have to guide them to the signature page, it doesn’t present automatically. Sorry for the long review but the app is almost perfect. The cloud sync across devices is amazing. It just needs to be more user friendly with a cleaner UI..Version: 3.4.200717
✓ Mostly WorksEasy release Pro is a nice quick way to get model releases. The only problem it’s that they are stuck on your phone because the “send” function doesn’t work. If this got fixed it would be much better.Version: 3.4.200717
✓ Doesn't work on IOS 10So many years didn't update!!!.Version: 3.1.1
✓ Emails not workingCan't send emails from my device. Can't send feedback or bug reports because I need to be able to send an email. App is useless without this function..Version: 3.2.161114
✓ WORTHLESS🤮This app stopped working a long time ago and I’ve paid for the full version. After contacting the developers multiple times and trying to work with them to fix it from freezing up on me, I have finally given up on them. I WANT MY MONEY BACK!.Version: 3.4.200717
✓ Please update!!It worked great before the iOS 10 update. Now I can't see the top field. Also, can you please include an option for creating a jpg instead of PDF as most photo libraries only accept jpgs. Thanks!.Version: 3.1.1
✓ Horrible app!!!!I used to sent all my releases with this app,after updating it all my model and mine details are gone. I have to input everything all over again and can’t even restore my previous purchase!.Version: 3.4.200717
✓ BrokenI have been using this app for all my photoshoots. Yesterday I went to a shoot with 5 models, didn't bring backup paper releases, and the app wouldn't work on my iPad or phone. I deleted it, reinstalled it, restarted both devices, and it wouldn't work. I can no longer trust this app for important jobs and have installed a different model release app..Version: 3.0.6
✓ Great but buggy.Overall love this app and find it quite useful, unfortunately with the latest update, I’m experiencing frequent crashes and lockup’s. This especially happens when I try to create a PDF version of the release..Version: 3.4.200717
✓ Too cumbersome when processing multiple releasesI’m doing a photo essay of a specific population. At times, I can have several people lined up for a portrait to be included in the exhibit. This app is cumbersome and frustrating when trying to get a quick release. I’m no longer using this and am just using a paper form for them to fill out. Multiple people can be completing their releases, freeing me up to focus on the portraits..Version: 3.5.221205
✓ So close but so farCould have been ideal for me but on thing made me weep. No ability to save a PDF so I can save direct to my PC since My ISP does not support mail setup for this. No plan to switch ISP so moving to a different application. Shame.Version: 0
✓ Bugs bugs bugsThis app is helpful, and a great idea. But it's very unreliable and full of bugs. Will freeze, quit, and then be somehow different depending on how you use it, which is confusing. And it should be better as it's not cheap..Version: 3.1.1
✓ Tres utile, maisPratique logiciel a avoir sous la main, mais plante des que j'active la fonction icloud, et je perd tout, dois recommencer a nouveau a chaque fois.... sans la fonction iCloud, ca fonctionne bien et merite un 5 etoiles !.Version: 3.0.6
✓ I pod touchIt dosen't work with the touch. I have and tryied everything + have newer version.Version: 1.8.110117
✓ Not impressedLove the app but not impressed that it deletes the releases after 30 days without notice. Lost a whole bunch of releases. Thanks for that!.Version: 3.0.7
✓ Hate this appIt is not clear that this app will only work if you link your phone to a mail system. It would not link to my onedrive. And I can’t send any feedback to the developer unless my mail is synced which I can’t do on my phone due to multiple accounts. The font is tiny. There are far too many steps. Save your money..Version: 3.4.200717
✓ Still buggyThis version still has the same bug that has been plaguing this otherwise useful app for ages. An incomprehensible error message comes up at startup. Once dismissed everything is good..Version: 3.2.161103
✓ Not workingOpens to a completely black screen on my iPhone with the latest iOS 12.1.1 Update: love the snarky quotes around the word “review” in the developer response..Version: 3.4.190206
✓ MisleadingDescription says forms/fields are completely customizable but fails to mention this is only after another in-app purchase. Would have been nice to know that the app is actually $15 if you want to make use it properly as described. Feel ripped off. There are other much cheaper apps that allow many more options for customization..Version: 2.0.110921
✓ 'error - cannot send any emails from this device'I'd like my money back, im using an iphone 3gs, and it says it cannot send the pdf, nor can it find my wireless printer, to print. Its a great app, but its not sending out, so i literally cannot use it. I'm very disappointed, i've filled my email address and the models address, so i have not done anything wrong as such. Its also not allowing me to report a bug, 'error', considering it was a lot of money for an app, may i have a refund? Or at least some help why it is not working. Thank you, Ryan.Version: 2.1.120317
✓ Unable to set signed formsApp is great until you need to access your forms. Unable to down load, email my signed forms. This makes the photo shoot I did useless and close me hundreds of dollars. I treated it before use and with on model per shoot it worked great. This time I had 4 models and after the first two got emailed to me it stopped working. Keeps crashing. Simply freezes up when trying to email me my PDF of the contract..Version: 3.4.200717
✓ Considering the description says I can have as many versions as I want...... You'd think that meant as standard. I consider it poor form to ask you to pay for the app and then again for simple customisation features. Cheap move , will think twice next time....Version: 2.1.120317
✓ Corrupted an important releaseThis app has not been updated for almost 2 years and now crashes regularly, making it unreliable. Today it corrupted one of my releases from an important shoot..Version: 3.1.1
✓ Needs a updateThis app is broken on iPhone 7+ and iOS 10.Version: 3.1.1
✓ Nice basic app. Just wish that...Wish i was able to email from the app, have the model sign and then when emailed back there was a way to update the form in the app showing it was signed. I have the signed forms saved in my desktop but in the app just rows of “incomplete” forms and it drives my ocd crazy. Also, can’t remember which ones were actually signed and which ones im waiting to be signed. Other than that its a fine basic model form app..Version: 3.4.200717
✓ Useful But ClunkyWhile the app is useful for getting releases and sending them to models and agents, it’s UI is from the early days of iOS. It’s clunky and tedious to use. Releases can’t be customized in their layout, so you get what you get in PDF form. I’d like for it to be more customizable to match my branding. It crashes frequently on the current iOS and iPhone. I’d love if the developer would update the UI to look modern, have elegant animations or use cards, and to have a dark mode..Version: 3.4.200717
✓ No Customer SeeviceThis app was awesome until it locked up on me and wouldn’t recover. I contacted customer service via email and received a response that I needed to delete the app and re download it. I’ve done this to no avail and when I wrote back to customer service I received no response. After multiple attempts to delete and re download the app, I’ve all but given up on their customer service and their cookie cutter responses..Version: 3.4.200117
✓ DifficultAnnoying. After using excellent Releases Getty changes to this. $15. in app purchases! complicated and try putting a pic of model on if you dont use the camera! It comes up after the camera is closed?????.Version: 3.4.200717
✓ Not idealThis app crashes a lot, has a very outdated design and doesn’t seem to work at all when sending the release forms to email. Needs a redo..Version: 3.5.221205
✓ Major bugIf you check the model signature on a day after the shoot, view it to make sure it is there then press done, it updates the sign date and time to the day you checked it. This should not happen. The time stamp should only be updated if the actual signature is changed or added, not by just viewing its existence. Fix this ASAP..Version: 3.0.2
🙂 Easy Release - Model Releases Positive Reviews
Easy Release - Model Releases works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Easy Release - Model Releases.
⛔ Easy Release - Model Releases Problems
