What is Amex? Description of Amex 3759 chars

The official American Express App for iPhone allows you to access your Account from anywhere. Track spending & rewards, find offers, review your balance, pay your bill and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick, safe and secure access. Make the most of your Membership with the speed, security and convenience of the mobile Amex® App.

SECURE ACCOUNT MANAGEMENT
• Enhanced activation experience for you to confirm new Cards and setup your Account.
• Activate your Credit Card for Apple Pay in the Amex App, then simply unlock, tap and pay.
• Freeze and unfreeze your Credit Card instantly at any time.

STAY ON TOP OF YOUR SPENDING
• Check your American Express Account balance, pending transactions and sort charges by amount and date.
• Go paperless with access to past PDF statements.
• Turn on AutoPay to pay your Amex bill automatically from your bank account each month.
• Check your spending power. Enter an amount for an expected purchase and you’ll see if it’ll be approved. Approval based on account status at the time of request
• Filter transactions to see spending and subtotals for each card on your account. For Basic Card Members Only.

PROTECTION WITH REAL-TIME ALERTS
• Turn on purchase alerts to be notified when your Credit Card is charged.
• Receive instant fraud alerts if suspicious activity is detected.
• Never miss a payment with payment due reminders.
• Manage all your notifications in the Amex Account tab.

EXPLORE REWARDS AND BENEFITS
• View your Rewards balance and find ways to use Membership Rewards® points* - from gift cards to credits on your statement.
• Use points to cover your eligible charges via a credit on your Account. *
• See personalized recommendations for other ways to use points.
• Refer a friend and earn rewards when friends and family get an American Express Card through your referral. For eligible Card Members only.

AMEX OFFERS *
• Discover offers from places you shop, dine, travel and more.
• Explore a map of nearby offers.
• Get Amex Offers notifications direct to your device.

AWARD-WINNING SERVICE
• We’re here to chat 24/7. Start a chat with us in seconds and revisit conversations any time in the app.

We’d love to hear from you! Stay in touch with us using our social media pages: Twitter: @AmericanExpress
Facebook: facebook.com/AmericanExpressUS/
Instagram: @americanexpress

Send & Split® enhances the way you send money and split purchases with other Venmo and PayPal users, all in the American Express app.* Now you can pay friends with more flexibility and without the standard Venmo or PayPal credit card fee§. You can also seamlessly split your Amex purchases with others and get paid back directly to your Card as a statement credit. Best Part? You’ll be the one to earn the rewards for the purchase you split. Enrollment Requirement. Terms Apply. § PayPal may charge a fee when sending to non-US recipients.

The American Express® App and app features are available only for eligible Card accounts in the United States. American Express® prepaid Cards and Cards issued by non-America Express issuers are not eligible.

To log in, Card Members must have an American Express user ID and password or create one in the app.

Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. App Store is a service mark of Apple Inc.

*To see the full Terms and Conditions, copy and paste the following link into your browser and scroll to the bottom of the page: https://amex.co/AmexApp-Terms

Amex App User Reviews
Amex Pros
Amex Cons
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Amex App User Reviews

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Amex Pros

✓ Came backI was Amex customer years ago, I had American Express green charge card, So in 2023 came back to American Express and apply for the Amex Gold because I like to eat, But wish that American Express fix friend’s referral link to get American Express credit cards,A few friends of mine send me a referral but when I finish my application I get a pop up message stating that I’m not eligible for the welcome bonus but I can still get the card along with having the great benefits that the card offer but Majority of the people signs up for a new credit card is for the welcome bonus, I never had the Platinum card before so I should be eligible for the welcome bonus, So I hope that American Express sends me a target offer for the platinum card because the referral links just leaves you with a pop up message and not eligible for welcome bonus.34skylineVersion: 7.0.2

✓ Mrs Jennifer FontenotI was an Executive Banker for 30 years. I was used to people dealing with people. Today’s banking system everything is electronic. Too bad if you are aging and can’t remember your passwords of the hundred or so accounts you have set up and are required to make just to get information, a hobby, a game, your medical records. Everything is available but you never have anyone to help you through the process. Except AMERICAN EXPRESS. I KNOW I CAN CALL AND TALK TO MY REP WHO IS WONDERFULLY HELPFUL IF I can’t remember something, or I want to make a payment, but can’t remember my bank routing number. I cut up most of my plasric, because we don’t need them like when we were raising our family. I just didn’t know grandchildren were more expensive than my children. Especially when they want to pursue a PhD. But all I need is my AEX PLATINUM.. And it’s a keeper. The only problem is you can’t cut them when you get a new card. I don’t know what to do with my old card. Lol.Jenfont65!!Version: 6.60.0

✓ Amex Positive Reviews

Amex Cons

✗ Decent app, terrible chatI use this app to view my bills, charges, and deals. The most frustrating part about the app is the Concierge Chat for platinum and centurion members. The chat consistently drops connection and I then need to wait again to connect to someone who can help me. I get notifications from the app and when I click to chat, it takes me to the main screen and shows a chat bar at the bottom so I cannot access the chat option. How can I respond when I can’t see the message? I have better luck closing the app and reopening it, then navigating to the chat section. Otherwise I cannot get to it from the notification or it disconnects and my messages do not send. The chat is also a second thought- it’s hidden in a “Contact Us” menu in settings. I’ve been a member since 2005 and an authorized user long before that- I love the service but this is extremely frustrating when I’m trying to handle something while I am unavailable to speak..JefrVSVersion: 6.19.1

✗ Amex AppFirst I want to say all the customer support and benefits of the card have been amazing! My only qualm is the app itself. For some reason, there is no way to access all account information as a manager in the app. Meaning, if you are an additional card member (not the person who applied for the card) with manager access, you can only see the purchases made on the card you use not both cards under the account. This means the only way to pay the full balance of the card, as the additional card holder, is to access the online account through a web browser. This seems like an extreme flaw to this design and is quite inconvenient for our family’s finances as we only pay our credit cards by app, as I’m sure most do these days. The app layout and use seems relatively simple so far but this is a huge flaw. I hope to see some updates soon to this design feature..Aprilgirl109Version: 6.62.0

✗ Amex Negative Reviews

Is Amex legit?

✅ Yes. Amex is 100% legit to us. This conclusion was arrived at by running over 3,473,614 Amex user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Amex is 94.6/100.

Is Amex safe?

✅ Yes. Amex is quiet safe to use. This is based on our NLP analysis of over 3,473,614 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Amex is 96.1/100.