- 93.5LEGITIMACY SCORE
- 95.0SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
MGM Rewards App User Positive Comments 2024
MGM Rewards app received 39 positive comments and reviews by users. Can you share your positive thoughts about mgm rewards?
Please wait! MGM Rewards Facebook comments loading...
MGM Rewards for Positive User Reviews
✓ Great AppAlways best rates and easy to use,get rewards as well.Version: 7.9.1
✓ Bellagio for a Quick Concert WeekendThe Bellagio is clean but the rooms are small and a little outdated. The hotel staff we spoke with were always kind and helpful. For the price, our Fountain View King wasn’t much of a view. We went to see the Eagles at the MGM. The concert venue does a poor job of crowd management- lucky we were mostly too old to cause a problem. Excellent concert!!! A two hour line for a concert shirt is ridiculous. I wanted to give 3.5 stars but couldn’t figure it out- four is generous. Overall, a good trip. I will likely stay elsewhere when the Eagles come again!.Version: 6.2.0
✓ Missing some thingsI’ve come to the app specifically to find the comps that I see in the little booklet that’s given every month. They’re nowhere to be found. There’s no calendar for the events either like the booklet conveniently gives. It also only shows slot FreePlay and no table FreePlay. While the app is better than the website, it’s still annoying that such simple things that would benefit the app are missing. A lot of things are arduous in their execution on the app. Also, it would be great to show the amount of drawing entries we also have. That’s also missing..Version: 7.14
✓ Clean Rooms, Friendly Staff, pool not crowdedAfter reading a lot of negative reviews we almost didn’t book at the MGM. Glad that we didn’t listen to them. We stayed 4 nights in a double queen Strip View. Room was very clean. Everyday it was cleaned when we went to pool. The pool was not crowded. Very Pleasant. We stayed during the weekdays so no problem getting into the pool. (Monday thru Thursday) We didn’t gamble or eat at the restaurants other than Starbucks- they have a few. Lots of food options - fast food & dining. Overall we would stay here again. Very happy with our experience..Version: 7.7.0
✓ Quick, Fast & EasyThis will be a short review since I don’t have any complaints or issues navigating through this app. I’m glad they designed it the way that they did because it provides me with all the help & information that I need whenever I book a room. I look forward to booking my next stay through the app or website even. And I hope they don’t do any major changes to the app whenever they update information & what not. Now, why didn’t I give them 5stars? Because on occasion the app will sign me out. And while I see this as a safety feature so people won’t automatically have access to my account if I leave my phone behind…others will see this as something annoying. To each is own, but I always leave a open-minded & fair review for the normal everyday person *shrug*.Version: 7.9.1
✓ Best serviceOver all very good service with all Mlife resorts I stay at almost all of them.Version: 6.2.2
✓ Everything nice except check in process for business guestsRoom was roomy and nice. Pools were amazing. Casino was great with $15 min bet on Craps tables available most of the time. Many options of video Craps as well. The new Nelly’s was amazing food. The Avenue Cafe was good as well. I did not enjoy the Buffet at all but my husband loved the prime rib. The check in process for trying to use a company credit card was a complete broken process and extremely frustrating. Obviously the front desk and conference booking personnel do not work together well and they are unable to view a credit authorization. I’ll be happy to share more details if you are interested in fixing this portion of your business..Version: 7.16
✓ ReviewHad a very nice stay at MGM Grand. Nice room. Very kind staff. Well kept property. Will be back. Thanks..Version: 7.11.2
✓ App is Awesome!!!Lot it. Just signed in and “boom!” Everything is at my fingertips. MGM just keeps on leading the way with “doing it right”. Great job!!.Version: 7.14
✓ This parentheses app parentheses IS caps off Vegas!!I downloaded the app, use the app, generated a room key, walked to the elevator, and I am ascending to the 15th floor. An open elevator emerges for the correct floor but I will wait for the next one thank you the woman in the elevator says, “I love it.“ Of course, there are black people stocking me in this hallway. Not stocking, auto type on Apple iOS, stall king not that for the buttons depressed the buttons to press set a long day oh this is still recording and the elevator is full and there’s a line of 10 people OK I’ll go onto this one is this enough words for this review to be posted? I know whenever I write a review, it always says I need more text. Let’s see….Version: 7.7.5
✓ Best friends get awayThis was our first best friends trip! It took 30 years to do it. One of us lives in Pa one of us lives in Fl. Our room was very well taken care of. The girl who took care of it was so sweet. She did a wonder job. The MGM has many places to eat at and the food is very good. If we ever get a chance to take a trip to Vegas again the MGM is where we will definitely stay! One night we past a maintenance personal he asked us if we need help with anything. We were just deciding a place to eat. He spoke to us so nicely recommended Wolfgang’s we said we would go there and he gave us a coupon for dinner. I wish we would have gotten his name he also was very nice. He also had asked if we were ok. Checking on 2 women in Vegas alone was very impressive. The only problem I had was when checking in was this lady that was so pushy made me very nervous. I talked to the desk clerk the next day who was also very nice she got the manager and took care of things. Overall the staff at the MGM is fantastic. Thank you for making are stay grea!.Version: 7.13
✓ User Friendly APP and great Customer ServiceWas due to check in May 3rd and my flight was delayed. Spoke with a wonderful Lady servicing the front desk and explained I am still at the airport and flight not due to arrive until 3 am May 4th early morning. She linked my M Life acct to my reservation and told me about this APP which allows me to gain access to checking in. So far I like the APP. I have not checked in yet but will do so as soon as I arrive. Thank you Bellagio staff!! Being frustrated, not with staff but the Lady was so caring and had a voice of calm which kept me relaxed. Thank you, Thank you, Thank you. Moral of the story, fly direct to enjoy the Bellagio experience.Version: 7.7.1
✓ Not sure how it worksKeep putting points on or at least I think I am and it doesn’t seem to go up any or increase and I can’t find pending so I think it’s working and I think it’s doing what it should time will tell I’m concerned that a one off busy all these comps contribute to nothing.Version: 7.14.1
✓ Mobile check in appI’m beyond impressed with this new mobile check in app. This new app is customer centric and intuitive, making the check in process easier and allows me to skip the lines. Clearly the developer of the app thought this through as they created a personal experience and everything is at my fingertips. The card creator was a great additional option and easy to use. Thanks for thinking through the customer experience and making the process so easy!.Version: 7.1.0
✓ Great App for easy check-inI used this app for the first time checking in to The Borgata in Atlantic City. Get this: no waiting in long line for a key!! I checked in through the app, got a digital key through the app on my iPhone, took the elevator right to my room and waved my phone over the keycard sensor and ta-da!!! Opened right up. Amazing. Just make sure Bluetooth is turned on. I don’t even want to stay at another casino until they get on board with this technology..Version: 7.7.2
✓ Extremely User Friendly App and ProcessHonestly spent less than 5-10 minutes on the app after the MGM corporation suggested I download it to make my upcoming stay go more smoothly. I booked my trip through Expedia, Expedia notified me via e-mail that MGM resorts had a message, the message said the aforementioned, I was advised to download the app which took seconds with no problems, prompted after that on how to check in, pay for, and receive a digital key on my phone, specifically to avoid long lines possibly due to heavy travel at the destination potentially. Couldn’t be happier and they made the process extremely less stressful and the apps appearance and designs are nice too. Highly recommend this app and company..Version: 7.15
✓ Such a great place!Love that place.Version: 7.14
✓ Comps and MyVEGASBe aware that if you are using the comped free rooms you cannot use myVEGAS rewards..Version: 6.2.1
✓ HelpWhy can’t I buy show tickets from the app.Version: 6.2.2
✓ Almost perfect for checking in/out!I truly appreciated this app for checking in & out to skip the lines when we visited in June during Covid. It gave perfect directions to find your room, elevators, & what amenities were open. I used it to check in to 2 different hotels: Bellagio x2 nights then MGM x1 night. My only complaint is the email containing the confirmation # to check in thru the app took a long time when we were ready to check in at MGM Hotel. I try not to call the front desk workers cus I understand they’re busy, but I ended up having to call them since I couldn’t get the confirmation # any other way. We did receive the bellagio confirmation # days ahead of check in.. Maybe it was cus we booked the MGM the night before?.Version: 7.1.0
✓ Great staff and serviceWe enjoyed our recent stay and had a fabulous vacation. The staff and service was superb and very friendly. Room was very clean and room attendant is very professional and accommodating. The only thing that would have made our stay much enjoyable is if we were able to acquire a room in a higher level or elevation for a better view of the city. We would definitely want to return and stay with one of the MGM hotels, for sure Belagio would be nice to experience..Version: 7.7.5
✓ Best hotel on the strip The AriaAbsolutely love the Aria, best hotel best beds best pillows best food best bars, the list is endless..Version: 6.2.0
✓ Love MGMMy husband and I would not consider ourselves as large gamblers, yet we would consider ourselves fun junkies. We enjoy going and doing fun things. We find we so much enjoy going to nice places surrounding ourselves with nice people. We find being gold members give us the access to nice vacations or breaks and we are treated with respect and kindness that we really enjoy. We understand nothing is “free” but we enjoy the perks and exposure to deals that make it extremely attractive. We love the atmosphere at MGM RESORTS and the staff is so friendly and the food and drinks are great and the action and energy is downright fun. Well worth what we spend for the return. Thanks MGM..Version: 5.6.2
✓ Great people!!So I was trying to link my mlife account to mgm rewards and I tried everything to make it happen and just couldn’t. So I called them and talk to the most sweetest lady in the world and she helped me thought it all in a matter of minutes. Not only did she help me she helped me book my room found me the cheapest date got me free slot play and got me a couple nights comped. I couldn’t believe it I’m not used to help over the phone like that it was simply put “ Excellent” so I’ll se ya in September!!! Make sure there’s a slot machine with my name on it with a big win!!.Version: 7.17.1
✓ Changed the formatSo your team changed the format for how you book a room and I’m not impressed, bring back the calendar with all the hotels and the rates for each night, you’ve made it to much work to browse for a good rate which I know helps you in the long run because your frustrate the customer and they just choose a room which may or may not be the best rate for the said trip but this isn’t cool. Please change it back..Version: 7.7.1
✓ A small & packed powerful place!A great place to have some serious fun! It’s really not small but close. Yet, it offers to all a place to dream big and simply have fun. Tons of slots and there are many to choose from too. Always keep in mind that when you go to the MGM it’s for entertainment and the hope you hit it big! All the get quick rich ideas are great but use common sense in the end. I say to all, go in dreaming and enjoy the reality of the ‘Here and Now’ because your trip back home will be filled with either laughter and a good time, or maybe a nice fat check from the MGM casino of Springfield, MA..Version: 5.5.1
✓ MlifeGreat app for mlife members.Version: 6.1.0
✓ At last!I always stay at the MGM Grand when I'm in Vegas, this app is awesome..Version: 0
✓ Customer ServiceWe called this morning frantic realizing we needed to add 2 more days to our stay. The women who assisted us was very helpful, kind, patient and understanding to our concerns. She deserves a recognition in all aspects....because she went above and beyond for us. I appreciate her calling us back when the line got disconnected as well. She took the time to also call the front desk and ask that we have 2 beds. She was very very accommodating and patient with us. She also gave us good advice as to where to take our kids in the hotel for some fun. Thank you for having kind people like her representing your company. We will always stay here for future stays. God Bless.Version: 7.7.4
✓ User FriendlyThis app is very user friendly and it is very convenient to be able to check in through here and receive a digital key..Version: 7.14
✓ Needs Apple Watch add onThis is a great app. It’s all inclusive for your stay at a mgm property. I was checked in and at my room skipping a massive line. I was checked in 30 mins before arriving at the hotel. It has access to parking, elevators, and doors. Zero reason to get a key. But when I’m at the pool I’d often leave my phone in the room. If it had a watch add on I can then access my bio lock on my door instead of using my phone..Version: 8.9.2
✓ Quick and easy! 5/5Easy.Version: 5.5.1
✓ MGM GREAT RESORTExcellent service, food, parking, pool, gambling and customer service, we’ve been coming here for a long time, always our top choice! Thank you MGM, your awesome!.Version: 7.13
✓ Great stay !3 nights in a StayWell King, never slept better, love MGM Grand !.Version: 5.8.3
✓ Thank you for such a great timeGood Afternoon, we had just got home and I went to the app so I can put it on my phone. But have to say the last 2 days my wife & I had such an amazing time and we ended it with an amazing Breakfast Buffet this morning. We stayed in the water club room 1974 amazing view, the room was Immaculate we needed an extra pillow and within 5 min they brought it up. Every staff member was so amazing. The only problem was I wish I could have stayed longer. Thank you all for an amazing time. This was my our first get away together in 23 year with no kids just us and it was great. Cannot wait to do it again we are trying for August. Thank you..Version: 7.16.1
✓ PLACES I LOVE!We have been part of the MGM family for about 15 years. When we first came aboard we thought “wow” it’s wonderful how much you get to be a member, or it’s great how they take care of even the little guys who put money into this membership. It was clean and inviting In the casinos and pools and dining. Somehow, along the years the big guy forgot where they came from and how to remember how to treat ALL members. Oh, I know the big guys matter, however the average person means as much. We contribute as much because that what we can afford. We are that loyal people who wants to be able to stay a part of this family without you changes the rules making it harder for us to get those comp dollars. Changing the resort credit and changing where you can use it. That is a big deal for the average person who relies on this. I don’t know maybe you saw that the change looked good on paper, however, it’s NOT! I can only hope that you are hearing me because my family loves being apart of this family. Here’s to ALL from the little to big, we ALL matter! Thanks for listening, Diane.Version: 6.1.0
✓ Nice but...I enjoy using the app on the iPhone 5 and the design is rather slick. However, support needs to be added for landscape mode when booking rooms..Version: 1.9.0
✓ MlifeWe have been Mlife members ever since we started coming to Las Vegas 15 years ago. Many of our friends try to get us to switch to Total Rewards but we’ve always been happy with MGM properties. We always feel like we’ve been treated well and feel valued. We have tried to be loyal to Mlife and support them during these difficult times. We finally worked our way up on status over the years and made Platinum this week. We are excited to see what offers and benefits that brings. Thanks again Mlife for making Las Vegas an enjoyable experience every time we visit.Version: 7.4.0
✓ Very Useful!I’ve used this app for many years. It’s great!.Version: 7.7.7
😕 MGM Rewards Negative Reviews
