Uber - Request a ride App SupportUber Technologies, Inc.

Uber - Request A Ride App Support

4.6
4.64821 star

Total 1,213,423 Ratings

Description of Uber - Request a ride

We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

FIND A RIDE FROM ALMOST ANYWHERE
Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.

FIND A RIDE TO ALMOST ANYWHERE
Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs:

Enjoy elegance and premium features with Uber Black
Ride with extra room (and more of your friends) with UberXL

All of these transportation options and more are available in one place with the Uber app.

SEE PRICE ESTIMATES
With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride.

YOUR SAFETY DRIVES US
We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination.

You can contact emergency services
You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services.

TIP AND RATE YOUR DRIVER
After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Like us on Facebook at https://www.facebook.com/uber.

Have a question? Visit uber.com/help.


Uber - Request a ride App User Reviews

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Uber - Request a ride Pros

OptionVery personable and polite service and also dropped me at slightly different spot from booking, as requested. One criticism is driver took a longer route to save time as it was rush hour. I wasn’t asked about the alternative route and consider it actually lengthened the journey time and length a little. I could be mistaken. But I would have liked the option to choose the route..AdamluckypigVersion: 3.351.10002

Hi to whom may concernThis driver was great but I did book a car before this one . He was terrible as I rang him several times - he told me that he was only around corner then on the 3 rd call he said he was at smiths st. I was very upset as myself and my girlfriend walked a way easier for the Uber guy to pick us up which was scary and dangerous . My friend from Brisbane was terrified , it was a freezing cold morning too. When you ring a Uber you normally are like there is 2 mins to pick up clients. I think that person needs more training as not to accept a job if they are too far from the client. I am abit nervous now on booking with Uber. I hope this never happens again. Yours truthfully michelle anast.Michelle anastVersion: 3.367.10001


Uber - Request a ride Cons

Pickup times getting worse and worseWhen deciding wether to use Uber, Lyft or take a taxi, I need accurate pickup times. Increasingly, they are wrong and seem to be a bait and switch. Routinely, the app says, for example, it will take 3 minutes to be picked up so, i request ride. But as soon as a driver confirms pickup, the time until pickup becomes a lot longer. And regardless of the pickup time listed, 9 of 10 times it takes considerably longer for the driver to arrive. I can’t tell If this is an app or driver problem or both. Regarding the app, it looks to me like bait and switch. Get me to select a ride with short pickup time, and suddenly after selecting the ride double it or more. And even the extended time is wrong and the driver takes longer to arrive. This problem continues to worsen. I also now sometimes see drivers not responding to rides, at least on the app. On the driver location, I’ll see a driver sit without moving for minutes before coming to get me. I don’t know if it’s a problem with the app or the driver accepting a ride and taking his to time before coming to get me. This happened at an airport pickup last night again. I walked past the cabs because it showed a 3 minute pickup time But actial pickup was 10 min and i could have practically been home already in the taxi. For the first 5 min the driver sat where he was when he accpeted to ride. I need reliability..Masmusic9Version: 3.287.10003

Are there any humans working behind the scenes at Uber?The app itself is ok. The directions are not always the best for drivers. When trying to get support for the app, there is no way of speaking to a person or a support team and the FAQs do not always have the answer. One gripe I have is the rating system. I pride myself on being a courteous and friendly passenger. I had a perfect history and then one day, a driver selected my request for pick up and then decided to cancel it. No issues there. These things happen. But it then showed up as a ride in which they needed to rate me as a passenger. My rating dropped to the point that I realised they must have given me 1 star for THEM cancelling my trip! Trying to get this reviewed as this affected my rating. I don’t expect the anonymity to be removed (I like that it is anonymous) but there should be a way for a rating to be reviewed. This must be especially hard for drivers!.Rippedoff_larryVersion: 3.307.10001


Is Uber - Request a ride legit?

Yes. Uber - Request a ride is 100% legit to us. This conclusion was arrived at by running over 1,213,423 Uber - Request a ride user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Uber - Request a ride is 90.0/100.


Is Uber - Request a ride safe?

Yes. Uber - Request a ride is quiet safe to use. This is based on our NLP analysis of over 1,213,423 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for Uber - Request a ride is 91.5/100.


Uber - Request a ride Screenshots

  • Uber - Request a ride iphone screenshot 1
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Product details of Uber - Request a ride

App Name:
Uber - Request a ride
Developer:
Uber Technologies, Inc.
Category:
Travel, Lifestyle
Legitimacy Score:
90.0/100
Safety Score:
91.5/100
Language:
AR BG HR CS DA NL EN ET FI FR DE EL HE HI HU ID IT JA KO LV LT NB PL PT RO RU ZH SK ES SW SV TH ZH TR UK UR VI   
App Size:
307.12 MB
Price:
Free
Bundle Id:
com.ubercab.UberClient
Relase Date:
21 May 2010, Friday
Last Update:
26 April 2021, Monday - 17:17
Compatibility:
IOS 12.4 or later

Uber - Request a ride 3.455.10004 Update Note
✱ Version History

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update: - Updates to improve localization across the app - Various bug fixes & improvements   ....