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ABUKAI Expense Reports Receipt App Complaints & User Negative Comments 2024
ABUKAI Expense Reports Receipt app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using ABUKAI Expense Reports Receipt? Can you share your negative thoughts about abukai expense reports receipt?
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ABUKAI Expense Reports Receipt for Negative User Reviews
✓ FailUnable to create account after multiple trials. Received an email from manager asking if all was ok with the app. Said it didn't work and received un helpful information. App Deleted..Version: 5.003
✓ Was good. Now doesn't workI found the app to be very good. I paid for the upgrade ( not cheap ). Someone decided to do an upgrade and relaunched the app without the ability to take a picture. The camera will launch but the "clic" button has disappeared from the upgrade. Still waiting for a fix and/or refund. As of June 1,2013 camera function won't work on iPhone 5..Version: 3.003
✓ Missing notesAdd notes to all entries, when you take copy of more pictures notes blanked about on previous entries. Poor testing.Version: 5.100
✓ Initially impressiveStarted out well. Photos of receipts was good. Final expense report was unfortunately comical. A week in Bucharest resulted in a report spanning the Australian Gold Coast and Russia!!!! A £715 expense claim was reported as £288. A complete waste of time and effort..Version: 3.020
✓ So soMight be fine for the casual traveler with simple expenses, but more complicated with splitting amounts or combining receipts doesn’t cut it. I have to look over every single number anyways. Easier for me to do it all manually..Version: 5.006
✓ Not honest developerI just dowloaded the app and was trying to test it. Took a photo of an invoice, pressed to analyze it and that was it. Got the following message: You have used up the submissions in your free account which is limited to 12 report submissions (with up to 10 receipts each) per year.. They want me to upgrade to a paid version without letting me test it. Thank you, no!.Version: 5.504
✓ Don't Count on Cusotmer ServiceI find the formatting of expense reports difficult. I put brief descriptions for my expenses on my reports (Per IRS) and the options Abukai provides leave no room for comments. E-mails to customer service elicit an automatic platform response and then...nothing. They have got my $99, but I am going to keep looking for a mobile expense solution..Version: 5.004
✓ Expense report takes next day turn aroundUpdated 10/13: received expense report next day. Looks good. Changed from 1 star on previous review to 3. Going to give it another trial run. Original post 10/12: Took pictures of some sample receipts (3). Entered email address. Nothing happened. It has been over 10 hours. Did received an intro email that stated free up to 12 reports per year with only 10 receipts per expense report crap!.Version: 5.004
✓ Good app. Could be greatFrom a UX standpoint, not amazing, but from a functional standpoint it works great! I love the report it sends. I have been having a problem with "blurry" images lately, and it takes numerous tries to get a good pic. What could be causing this? I haven't had this problem previously..Version: 5.004
✓ TerribleCouldn't tell you if it generates reports well as I couldn't even get past the take a photo part! Just wouldn't take a photo or go back to the main screen, just froze on the camera every time. Very poor.Version: 4.005
✓ The worst performance everThis monstrosity will take over 48 hours of crunching for a single expense report. An extremely inflexible and on intuitive interface. Gets stuck sorting data 80% of the time..Version: 5.004
✓ BusinessThought this company was legitimate for business but it has poor customer service, signed contract since May and still has not delivered the product. They advised what the company “needs more time to develop” gives reason to believe this is fraud company and service. I do not recommend this for business contract for many users, not sure for personal..Version: 6.003
✓ OwnerWorks good to automatically turn my receipts into an excel spreadsheet but it randomly erases the notes I type in. So frustrating, it’s such a waist of time..Version: 5.506
✓ IPhone compatibilityI’ve used this program for several years and it has been phenomenal, however I recently was upgraded to an iPhone and this program no longer communicates with my work order system on the iPhone. This creates many more steps and a giant pain in the neck!.Version: 5.506
✓ App for only very simple paper receipts!The premise of the app is great in terms of just take a picture and it will create the expense report. However, it cannot handle multiple pages together - breaks them into separate receipts. Neither does it maintain the order in which pictures are taken. They are all jumbled up even when taking them and not just in the final report. Also does not import the picture from IPhone or other electronic options. Have to position over a screen to take one. For simple expenses, it is able to get the final bill amount but for others need a lot of modification in the final excel report. Overall, good to only take pics of simple receipts on the move but does not solve the whole purpose..Version: 5.100
✓ Great app, on paperI selected Abukai as our small company's solution for employee expenses because of the integration with our Xero accounting system. When it works, it's great. However, the service has been plagued by glitches and bugs and usability problems. With the release of the most recent update, the app has become unusable. I'm not happy with the quality of the app, but the support has been good. The jury is still out, but I'm hopeful they can turn things around..Version: 3.003
✓ SimpleI have a hard time with your app since I want to input more info or see how the invoice look like after uploading but is not options at all.Version: 5.004
✓ Another Useless expense appDoesn't send email. Doesn't generate reports. Waste of time even downloading it..Version: 5.004
✓ Cannot handle long receiptsDoes not have the ability to scan long receipts.Version: 5.004
✓ Not freeUploads receipts to their server for processing. Only works 3 times per email before you have to upgrade your account..Version: 1.912
✓ Use a different appPain in the you know what to use. Randomly duplicates receipts or loses them when you submit for approvals. Horrendous for international travel, the exchange rates are all over the place even when submitted moments after the charge took place. Do yourself a favor and use a better app..Version: 5.100
✓ POP UP HELL!!!This app is unusable since it pops up a window saying turn on location services ever click. And Tips and tutorials oh my gosh... POP UP HELL!!! Yes every time I click to add an receipt or log in or process. I don't need to be told over and over and over again. And you don't need my location. That should be optional. Currently looking for a replacement app..Version: 5.004
✓ Very good but recently glitchingEasy to use which I why I paid to upgrade for annual use. Easy to upload receipts & add notes. Nice output as excel or Csv files with accompanying PDF of receipts. My boss likes the generated forms as it makes it easy for processing reimbursements. The app does a good job in reading receipts and figuring out the vendor, date, amount, and location, but I do need to double check to confirm no errors, which is typical of all these types of apps. The only negative: app recently has been glitching: randomly closes mid-use and keeps making me re-activate the app with a new activation key that gets emailed to me. Why, I don’t know, but it’s an unexpected delay in getting my report ready. If Abukai can fix the glitches, I’d give this a 5 star, which it used to be. For now, it’s a 3-star. I still recommend the app if you can tolerate these annoyances, which may not happen to you. I’m a heavy user with big batches of receipts (app allows 60 max per report.).Version: 5.506
✓ UnsureTake a pic and the app sorts everything into a report. Still waiting to receive my report ..... where d'it go. Free version is 12 reports / year up to 10 receipts ..... otherwise starts at $99 / year. Yikes!! I'll carry on doing it manually thanks. ...... still no report ..... maybe the dog chased the postman away .......Version: 5.004
🙂 ABUKAI Expense Reports Receipt Positive Reviews
ABUKAI Expense Reports Receipt works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ABUKAI Expense Reports Receipt.
⛔ ABUKAI Expense Reports Receipt Problems
