Navy Federal Credit Union App Support

What is Navy Federal Credit Union? Description of Navy Federal Credit Union 2008 chars

Bank easy with the Navy Federal mobile app! With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using Touch ID®, Face ID®. Apply for new accounts, become a member, or find your closest ATM or branch.

Features:

• Safe and Secure. Access your accounts 24 hours a day.
• View balances without signing in using our widget.
• Pay people using Zelle® or member to member transfers.
• Move money between your accounts.
• Deposit checks without visiting a branch or ATM.
• View scheduled transactions, including pending deposits, upcoming transfers, and bill payments.
• Make payments to Navy Federal consumer loans, mortgages and credit cards, or to other companies via Bill Pay.
• Apply for new credit cards, auto loans or personal loans, or become a Navy Federal member.
• View and manage statements.
• Manage your credit or debit cards, including activating cards, signing up for purchase notifications, or freezing misplaced cards.
• Security tips and management of your username and password.
• Find the nearest branch or ATM.
• View rates and info on our loans and savings products, or estimate a payment with a calculator.
• Read timely articles to help educate and plan your financial life.


To sign in to mobile banking, use your Navy Federal username and password. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.

As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.

Federally insured by NCUA.

iPhone®, iPod Touch® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Message and data rates may apply.

Continued use of GPS running in the background can dramatically decrease battery life.

Navy Federal Credit Union App User Reviews

What do you think about Navy Federal Credit Union app? Ask the appsupports.co community a question about Navy Federal Credit Union!

Navy Federal Credit Union Pros

✓ Best banking mobile applicationThe Navy Federal mobile app is the absolute best and incomparable. I can honestly say I boast about the features and functionality of the application. It’s extremely easy to use, the home page shows all your funds, you can apply for credit cards on the spot and transfer money easily. When I ask non navy federal users about transferring money, they cant do it using their mobile banking app or it cost money to wire funds to other banks. I love this app and customer to the full extent. I can make 1 suggestion, I have a prepaid Navy Federal Go card to provide money to my siblings, and that site is a blast from the past. I would like to see that incorporated into the navy federal mobile app. Thank you navy federal for providing excellent service..Coolman93!!Version: 6.15.1

✓ 40 Year Happy MemberGreat credit union, great service, great APP! One suggestion; on APP mobile deposit, checks must be endorsed using specific wording. Yet, there is no indication of that until it is time to photograph the back of the check. At that time they show a checklist, and first indicate the required endorsement wording. However, by then I’ve already endorsed the check using the standard “For deposit only”. (Why else would I think it’s ready for submitting?) There is never enough room to cross out and correct that phrase, and I don’t do enough mobile deposits to remember the requirement. I’ve had to drive an hour each way to do counter deposits after the mobile deposits were rejected. Please, modify the APP to let members know up front the specific things required for mobile deposits..BortzjrVersion: 6.17.1

Navy Federal Credit Union Cons

✗ Inaccurate readings on accountsI too have been banking with Navy Federal for years. There are no branches near where I live, so the app is my go to! This year I have had to really keep my eye on the app. Twice this year I had return check fees for payments not going through. The app has been taking dayS to update withdrawals from bill payments. Everything else seems to be instant, expect bill payments which is most important to me! I’ve been building a new business, and my first large payment while building my business credit was returned. Not only does that hurt my score, but I was also charged a fee! Sometimes things move a little fast. I should be able to trust what my account says and not have to calculate the true balance before making transactions. In the past when transactions would be delayed it would post as pending until cleared. I’m not a fan of what is happening now. Years ago this was a huge issue with Hunnington Bank and a class action lawsuit was issued. I hope this doesn’t get that far!.MeagandcVersion: 6.10.2

✗ Great credit union, mediocre mobile appI'm overseas and love the local base branch office. But the mobile app can be frustrating! Right now, I'm trying to get on...and like it often does on our Sundays...the app is undergoing maintenance. And a few other things, when bills are paid with the online banking feature, why can't it just show the amount already reduced in the charges under the checking account? Instead I have to look at the recent charge history, and then in a day or two...wham, here comes the charges applied! Like other banking apps, it would be nice to show how the charges are being processed but still reflected in what your current running balance is. And 3rd, when I get a zero dollar balance bill, why can't I just make the bill go away by selecting "zero balance, already paid"? It's found on the website, full version, but not on the mobile app. Why? Anyway, just wanted to give some constructive feedback. Thanks..Bob NimmoVersion: 6.14

Rounding the rough edges and sanding the surfaces to keep you banking smoothly..