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- 94.7SAFETY SCORE
- 4+CONTENT RATING
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AutoZone - Auto Parts & Repair App User Positive Comments 2024
AutoZone - Auto Parts & Repair app received 23 positive comments and reviews by users. Can you share your positive thoughts about autozone - auto parts & repair?
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AutoZone - Auto Parts & Repair for Positive User Reviews
✓ App makes buying parts easyEverything about the app is easy and convenient. I am able to select the correct parts for my vehicle that I choose from a stored list. This saves time by not having to re-enter vehicle info each time I use the app. The shopping cart and checkout process are both easy as well. I also like how I can track rewards credits during my shopping trip. Communication on purchases is very professional as well..Version: 3.11.0
✓ Decent app for specific cars.It’s good for looking up parts for your car at autozone, though it ticks me off that app prices can be different than in store prices. Unfortunately it has two major flaws. 1- if you have too many vehicles, then you can’t save all of them in the app. 2- if you want to search generic products, like say, tire lube for mounting tires, there’s no simple way to search without it being for one of your vehicles..Version: 2.4.0
✓ Nice usability, some bugs throughoutThe navigability of the app is great, very easy to find what I’m looking for. Big fan of being able to add vehicles and select either one while shopping for parts for that vehicle. There are quite a few bugs in the app. Even as I type this, the review overlay is making me type white text on white background. With some additional QA work, this app could be running even better.Version: 3.6.0
✓ N Henry Blvd. Stockbridge Ga Autozone is the best!I noticed the Autozone in Stockbridge Ga where I work had a 4.5 stars avg rating! So I called it after being told at 2 other stores they did carry the part I needed! So I called the N Henry Blvd location and the guy told me they didn’t have it, but he would be glad to order me one! I was so happy with this I only go to this the location now since all the people working there also gave great service as well!😄.Version: 2.16.0
✓ Buying spark plugsI needed spark plugs for my 2003 ford f150. I went to the auto zone on Blanding Blvd in Jacksonville Florida. The employee suggested the best brand of spark plugs for my truck which I bought. Employee also suggested buying spark plug boot grease which I also bought. I didn’t realize auto zone had spark plugs grease which will keep the spark plug from sticking to the boot. It will be easier next time I change my spark plugs thanks to your employee..Version: 23.2.1
✓ Easier online...I have made online purchases two separate times at the Oneal ln. Store and both times have been super convenient, I just order on my iPhone and when I get to the store shortly thereafter I simply walk up to a register and give them My name and they have my things waiting for me so I’m out as fast as I walked in ! ! I recommend this for anyone who want to buy something from autozone . Thanks Autozone!!!!.Version: 2.14.0
✓ This app desperately needs another feature.For those of us who have had vehicles for a long time and make the added investment of buying lifetime warranty parts it is a struggle and a major TimeSync for the guys at the store to find warranties. Too many times, one man could not find a warranty, when others were able to. I wish that Auto Zone would allow us to look up our own warranties to help expedite the process. Auto Zone, please add the feature for us to look up our own warranties..Version: 22.7
✓ Best customer serviceNo matter the store, always the best customer service. Have been broke down during a road trip on different and never failed to find an autozone to get on the road again even got help finding a shop to do what I couldn’t do. Will never go to another auto parts store. Even drive by a couple just for the customer service and quality..Version: 3.11.0
✓ I drive pass two other auto part store to get to AutoZoneI always have at least two cars and no one ever works on them but me. I’ve used AutoZone for many years now and I find them the best. I really believe they care about their customers both in the quality of products they supply and the people they employ to service Their customers. When I use to use other stores I always felt the people thought They were doing me a favor for allowing me to shop their. I sure they don’t feel that way now..Version: 3.7.0
✓ Favorite Store McKinney TexasI have always enjoyed shopping at autozone especially the one in McKinney eldorado the employees are like family they always there with the heart in need with any issue I come in with. Stress is eliminated and on with my day with a smile with my new toys, tools, detail wash products, and love the body work items. I always help others with fixing there cars. I never think about getting parts somewhere else that I am always after the $20 discount. Locked in and looking for more! That is Huge smile. Haha not to many places can do that. Thanks guys as always, much love!!!.Version: 3.9.0
✓ Solid in every way!When you do hit the feedback button and try to comment something it glitches you out every time but other than that, the filter where you can add your car and specific car parts for it is amazing! Also I do want to find out how to scan receipt's from past purchases to get credit points because the employees tend to forget to put in my phone number for rewards..Version: 23.8
✓ Great buying experienceI have used this app for several purchases and I find it that it works properly every time I needed, easy to use if you create an account it saves all the information in it so faster purchases and check out is available this is a time savings feature for your next repair jobs, and I’m able to find what I’m looking for very fast the app lets me know if the parts are available for pick up or delivery, The app is great..Version: 23.9
✓ Headlights and wiper bladeI had spent over 2and 1/2 hours at Walmart getting this taken care . I would have done it my self but I had had dubbed knee surgery and can’t get down to fix my lights so I came to my local Auto Zone in Mercedes Texas and a very nice and wonderful young lady came to my aide and helped me out she was awesome 10 stars I have always known that our Auto Zone personal are great and always help their customers Thank You Jessica ♥️.Version: 2.13.3
✓ Better descriptions would be helpfulCertainly easy to use and order with good options such as PayPal. Some items such as driver/passenger side parts are not clear. This doesn’t matter much if buying both but easy to get the wrong part if not careful. Similarly, when comparing technologies such as headlight parts, it is difficult to compare. Lastly, some parts indicate the need to call store for ordering but it seems these are “vendor parts” so autozone is the middle man for these..Version: 3.6.0
✓ Satisfied customerI would like to compliment one of your employees at branch #6371, Mike Lee for the excellent service he provided for me last week and the week before. I have always been pleased with the service I receive when he's there. He helps me out all the time in getting me all the right parts and advises me about my vehicle. He’s professional and very kind. He goes above and beyond to get me the right price and services needed for my vehicle. This type of professionalism AND commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your employee, it would be my pleasure to continue doing business with AutoZone. Thank you..Version: 2.14.0
✓ Wish list??I enjoy using the app rather than going to store and browsing isles I do not know by hand. But i really really wish y’all would add a “wishlist” on the app. I keep on having to move stuff to the cart so I won’t lose it, but then when I’m ready to buy something I would have to delete the items I am not buying then add the items back into cart after my necessary purchase. It’s frustrating and time consuming and I really wish there was a “wishlist” or “Save for Later” or something like that..Version: 2.13.0
✓ Crucial Store Selector Bug Fix ASAP 🙏🏾For some reason I can’t change my store within the app. It just takes me to a black screen then I have to restart. The only way I figured out changing my store is possible is by creating an entirely new account where I would then add a new address for the “first time” again. It would be a lot more convenient if I could just change what store I wanted it to recognize as that area of the app is intended. Thanks. Nate Wooldridge.Version: 3.1.0
✓ Staff really went above and beyond to help*update* After writing this review I called up my local shop and the manager offered to deliver the bolt to my home himself, which he did. Autozone might have errors in their inventory system but their employers do their best to make it up to consumers. *Original review* I needed a wheel bolt and my order confirms it is in store so I drove 60 miles to pick it up. Turns out they don’t actually have it in stock and I wasted an hour of my time chasing this bolt from autozone. Never again, I’m done..Version: 2.16.0
✓ More Purchase SuggestionsOverall the site is good and it functions as it should. My only suggestion would be to add purchase suggestions to each item. For example give a list of what items are commonly purchased with the item currently being viewed. A feature like this could increase your add-on sales and help your customers know what other items they may need for their project..Version: 23.4
✓ Wish odometer wasn’t requiredAs the “family mechanic” I’d love to be able to nickname saved vehicles like “mom’s car” and maybe even upload a low-res photo WITHOUT being forced to enter odometer readings. Otherwise it’s a good app. My favorite feature is that I can see other nearby stores where a part is available if my local store is out of stock. Much of the time, that’s all we REALLY want to know, and whoever made this app gets it! Now, if the developers could somehow get the store employees to keep accurate inventories… :).Version: 23.10.1
✓ Best way to find partsI really like the AutoZone app because you can put your car in, as well as several other cars and then search for the part that you need. For other parts places you have to put the car in each time you want to buy a part which is a bother. I make almost all of my purchases from AutoZone because of this app and because of their reward system..Version: 3.4.0
✓ Easy peasyThis app worked very nicely on a first time use. I did however have an issue. I am assuming it may not be as compatible with my Iphone as it needs to be. I couldn’t see what I was writing (everything was showing up in half letters or half screen on information screens) descriptions of items wouldn’t show up in full descriptions... a lot of issues in these areas. That being said, I still was able to place an order fairly easy..Version: 2.17.2
✓ Away from home and strandedMay child attends WCU and she calls and say her car won’t start. I called the nice people at the store in Sylvia and they send someone out to help her get her car started. They have made a customer for life of me. They were very helpful and polite and got her started and to the store. I highly recommend this store because you never know when it’s going to be one of your children. I’m so grateful to you all. Thank you all so much for your help.Version: 23.10
😕 AutoZone - Auto Parts & Repair Negative Reviews
