Hulu: Stream shows & movies App Negative ReviewsHulu, LLC

Hulu: Stream Shows & Movies Negative Reviews

4.6
4.63422 star

Total 37 Negative Reviews

Hulu: Stream shows & movies App Complaints & User Negative Comments 2022

Hulu: Stream shows & movies app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hulu: Stream shows & movies? Can you share your negative thoughts about hulu: stream shows & movies?

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Hulu: Stream shows & movies for Negative User Reviews

Make it easier to switch plans!As a new user i of course decided to go with the cheaper plan to “try it out”. i haven’t even gotten thru the first episode of the show i was dying to watch and i’m already so over all of these ads! the option to upgrade isn’t even on the app.. i had to go log in on the web which again requires way more clicks than necessary.. although after reading reviews i guess it’s a good thing it’s not so easy because apparently you have to wait until your current subscription is cancelled which completes a month later!??? OMG! you’d think you would want to make your new subscribers experience the best.. again you should make it easier to upgrade or start everyone out with the BEST plan first.. and then give them the option to switch once the free trial ends.. just saying.. i don’t plan to cancel right away.. i guess i’ll leave it on during the free trial and use the app if i’m that desperate to watch an episode i’m willing to sit thru the same ads over and over every few minutes while trying to get thru an episode. best believe my subscription will be cancelled as soon as the trial is up! so disappointing! ugh!.Version: 6.4

Never ending issuesYou would think for app with this many subscribers and this high of a subscription rate (for the live tv) the least they could do is make an app that works. The app has near constant glitches. It often plays the audio of one show while a completely different show plays. It never remembers where you left off in a show so you have to watch the same commercial breaks again. It freezes, it crashes. It has the worst UI. You can’t set shows that you’ve recorded to automatically delete after you’ve watched them so you have to do it manually. Even when you record shows, you can only fast forward through the commercials maybe 25% of the time. One show I record never records the whole episode. Even after I delete it, it stays this way. Then miraculously, after a week, the full episode appears. Seems like this app is perpetually a year behind it’s competitors. I really hope someone reads this and looks into all these perpetual issues, but I’m not holding my breath. Get it together. You owe your paying customers more than this..Version: 6.13.1

InconsistencyThere is this odd occurrence whenever I use this app and I usually run into a few problems: 1) Sometimes the next episode doesn’t play. It fails to load even if I am connected to the internet, am the only one watching, and have it all paid for. 2) Sometimes, even with good connection, the app doesn’t load up anything. It’ll open but every single tab says there is nothing to see here. 3) In the same vein as failure to load following episodes, there are times where I can’t even watch a completely different show. I could let the inconsistency of following episodes in a series fail to load slide, only a small bit though, but, when I can’t watch anything else for some reason? All of a sudden nothing is watchable? In closing, either shows don’t load or the entire app doesn’t work properly. Inconsistency, sometimes it works really well and then the other half of the time it doesn’t work at all. I have deleted and reinstalled, I have turned off and restarted my phone, I have closed and restarted the app but it still has the same problem. I just end up not watching anything for a bit and do something else; which is great, although, if getting me to do something else was the goal, why pay for an inconsistent service at all?.Version: 5.34

Doesn’t Like ChromecastIt utterly baffles me how this app can continue to be riddled with glitches in terms of connecting to Google Chromecast. This can’t be an uncommon method of viewing and yet the app cannot maintain connectivity for more than a few moments. And I don’t mean that in the sense of video disconnecting from the TV, but the app as remote quickly loses its ability to function as such. The pause function doesn’t respond on iPhone Lock Screen or on the opened app, and I have to exit out of the app to reconnect to Chromecast. This often results in either the episode starting from the beginning and thus losing my place and/or it repeats the advertisements again that I had just seen instead of resuming the episode. Again, it’s just maddening to me that this is somehow still an issue. Seems an easy thing to fix. I Don’t have this problem with other streaming apps..Version: 7.25

BugsEvery time I try to open the app on my phone, it says "something is wrong: try again." Extremely frustrating. I've tried reinstalling and updating it, and it's the same problem. It won't work. Update: the previous problem has gone away, but with the new update, I accidentally fast forward my show probably about ten times in each sitting somehow. Its extremely easy to do. I end up watching extra commercials because of this, and then when I try to find my spot again, I have to sit through a second set of commercials if I click multiple times looking for the right scene. It adds a LOT of commercials to my viewing time. I also have similar concerns to others reviews, as it used to be easy to find my shows and find new things I'd be interested in, but now it's not as intuitive, and it's more difficult to quickly find things..Version: 5.6.1

What in the actual f*&kHave you ever actually used you own app? This is the worst user experience I’ve ever, well, experienced. Nothing makes sense, nothing is intuitive, and everything is horrible. Other streaming apps have the pause button in the middle of the screen, and some even make it that when you tap the screen the show/movie pauses. Your pause button is hard to find and never works. The same with the back and forwards buttons. You really need to run this through some usability evaluation trials before pushing it out. You might find that nothing, from finding an episode of a show to scanning through a movie doesn’t actually work. And then you might find that it doesn’t work half the time anyway, and I have to restart it a few times to even watch a show I can’t find or sort through. Just a suggestion. You do have good content, and I appreciate that..Version: 7.34.1

$5.99 for ads and terrible stream qualityThis app has great content to be able to stream. But I hate that this app has prioritized ads over streaming connection. The app lags out almost 1/5 times I’m trying to watch something after an ad plays. I would say it might me my WiFi or data connection but Netflix doesn’t have this issue at all. All ads play perfectly but the content when streaming times out all the time. I pay $5.99 for tv like experience with all this content and the only real experience I’m getting is ads that I’m apparently paying for. I’m ending my subscription because this company puts advertising over quality of streaming which is what I had hoped to pay for. I don’t mind ads here and there. But I don’t want to watch ads every time because the app crashed on the streaming connection with pop up errors because only ads work. The app never crashes during an advertisement. Why is that?.Version: 6.1

Please fix....I don’t write reviews but enough is enough. Please back to the old interface but this one is horrible. FF/RW, HORRIBLE! Whenever I “start watching” a show like Will and Grace, I’ll watch two or three episode and I’ll close the app. When I go back in to pick up where I left off, not only is the show not at the top of my stuff (it’s at the bottom) but it doesn’t save my progress, so I don’t know with episode to start with... The updates are ruining this app... The app was working fine until y’all started “fixing” it. AND ANOTHER THING, sometimes the next episode won’t play unless I come completely out of the show and go back in and then I have to remember which episode it is... I see all of these reviews that go back months, why are we still having these same issues months later... I like your service but will not continue to pay for a service that has been jinky for MONTHS, not days or weeks but MONTHS. PLEASE DO BETTER!.Version: 5.29.2

Don’t use it!!! Worst app and customer serviceHad to pick a star but they deserve zero!! Don’t waste your money! I used them 6 years ago and could never get anything to constantly play, ended up dropping their service. Decided to try them again now hoping maybe things would be better many years later and once again on two different internet providers we could not watch anything just within the week of signing up. Everything else plays just fine on our Roku and Fire stick, even live TV has no issue. Called customer service and they refused to refund me my 70 bucks because it shows on their end it has been at 100%. Interesting because all we get is “sorry not available at this time” and kicks you out constantly. Still they refused to help. Will never use them again. Learned my lesson after such poor customer service. Luckily there are way better provider apps!!!.Version: 7.39.3

Over commercialization successful.I’m a capitalist I get trying to squeeze a little more profit out of your service, but this is taking it too far. Then you make it worse by making FF or RR anywhere near the commercials an invitation to watch the whole set of commercials, 200+ seconds of commercials to be exact, again! Oh and you manage to get through the commercials to start watching your show and the app locks up. You have to restart the app. Then you restart your show. Remember those commercials you watched right before the app locked up? Yep. Better get ready to sit through those same commercials again. Mind you all this is on the less commercials plan that costs extra. I was really happy with the live TV plan until you went nuts with the commercials. Now you want $90 dollars a month? I can get cable or satellite for that much. I’m gonna try other services like Direct TV, PlayStation Vue or Sling. Shameful..Version: 7.36.1

Please Either Fix Your App Or Be TruthfulHere’s addition to my last comment - we have an Internet speed up to 1 GB and my husband is a programmer/analyst for a living, so we know the issue isn’t on our end. But will you please upgrade your servers so your app doesn’t constantly idle and lose connection. We pay for no commercials but STILL get them ALL the time. Constantly buffering. I’m a teacher so I used to use this for documentaries but now whatever you did I no longer can. Don’t even get me started on your ‘Continue Watching’ section! I have shows I’ve never watched all over it and can never find the shows I ACTUALLY AM WATCHING! And what the hell is it with eliminating episodes after only watching them once?! I started watching a series, one was Nancy Drew, the rest of my family wanted to watch the older episodes to catch up and they’re gone! What the hell! This is a brand new series people! Either fix your dam app or be honest about how you have things set up! Seriously!.Version: 6.12

PLEASE FIX, APP WONT OPEN,CRASHES EVERY TIME I OPEN IT!!!!How strange I write a review but App Store won’t post it‼️‼️‼️‼️‼️😡😡😡😡😡 Ever since latest update of week of April 20th 2020, the app crashes every time I click to open it, it won’t open it closes fast, faster than in the blink of an eye!!! This is a paid subscription that I pay more than $130+ a month for, could the developers please fix this asap!! Why should it be necessary to leave a review and never receive a reply and for it to come this far? Don’t you get paid to supervise the application enough to know there’s this huge bug or glitch whatever it is that it won’t let the PAYING CUSTOMER watch the programming without the unnecessary stress?!?!? Will this issue ever be fixed?!?! Going on a week now!!!!!!!!!!!!!!! I don’t think you want your customers cancelling, let us know what’s going on, update us I think we have a right to know what’s going on and not be in a loophole!!!!! Way too many ads, I pay for Ad Free TV and it’s way too many repeated ads over again!!!! Kids filter should be updated for safer TV!!!!!!.Version: 6.15

It WAS a good app!I’ve been using it for a year now and had no major issues. I pay for the Hulu+live tv and like how I can watch tv on my phone, laptop or actual tv. (Very handy during football and basketball season) Thought ever since it got updated (Sept. 2019) it’s been having major issues. The app completely exits from itself in the middle of a show, or the screen would go dark with a loading bar. Only to pop back up rewinding itself 20 seconds, playing then going dark again. Getting stuck in an annoying endless loop. I really like the app but if that is is the kind of service I’m going to keep having, especially paying $45/month. I might as well go back to my satellite provider. Now I don’t want to sound like I’m ranting but I ACTUALLY like this app and if it doesn’t improve soon, I’m going to have to part ways with it. So for now enjoy the 2 STARS..Version: 6.4

Not Accessibility FriendlyI’ve only had this app for a half an hour and I’m already so frustrated with myself for downloading it. I’m visually impaired, and while this app states that it has audio description it is impossible to use. I can’t find it anyway err on even the shows and movies it states has it, and when I go to the website to change it like it says I should it just gives me a description of what the feature is supposed to do instead of activating it. On this note, there is no way to find your continue watching. Where you can usually find shows and movies you have left off on other apps, this doesn’t have one, and if it does it need to be more easily accessible, even for beginners. It also didn’t save any of my shows/movies I clicked on that I’m interested in watching. Their “My Stuff” which I woul assume to be like Netflix’s “My LIst” only saved two of my shows I clicked on out of my eleven and one of my movies out of the eight. Over, extremely disappointed in the app and myself for having higher hopes in it..Version: 7.7

Good but casting is flawedI’ve noticed some major flaws when casting shows using chrome cast. The episode listed “up next” usually doesn’t change when moving on to a new episode playing in the player. If I turn off my phone and turn it back on, the app shows it’s connected to the tv, but I don’t see a way to get back to the episode that is currently playing. The app also has issues with the episode list occasionally freezing or just disappearing after moving to the next episode. Please work on these bugs to make casting useable. Edit: casting over airplay is also pretty bad. There is a ton of lag when trying to use any of the video controls. I’ve discovered the only way to use the skip 10 seconds button is to do it from an Apple Watch. For some reason the episode up next does actually change most of the time when using airplay. Maybe ask the developers over at Netflix, for some tips on how to make your casting better. Other than the casting having major issues the app is pretty good, I haven’t had problems watching on a device. Edit: the episode list bug was finally fixed but while casting the app has problems with playing a whole segment of commercials twice. It’s really annoying to get to the end of the commercial break and then have them all repeat again..Version: 7.40

The worst app I’ve ever usedSeriously where do I start with how garbage this app is both on my computer and phone. I honestly hate this app with a passion which is the only reason I’m writing this review. It will start playing randomly when you leave it open. Just logged me off for no reason whatsoever. Terrible interface when selecting shows or trying to find the show you were previously watching. I guess you have to log in ever 30 days just to still get live TV WHICH IS SOMETHING I PAY EXTRA FOR ALREADY. There is no way to switch between live shows like just pressing a ‘last’ button. If you skip around a show because the app sometimes doesn’t save your place it’ll make you rewatch commercials you just saw. Truly one of the worst apps I’ve ever used which is hard to do. Especially coming from such a major company. If I didn’t pay for the service I would get rid of it in a heartbeat..Version: 7.5

Up next fiascoI don’t understand the algorithm behind the episodes listed in “up next”. It is so annoying to have to exit that list and go back to “my stuff” to watch another episode every single time that I cannot give more than two stars. They’re not even in “my stuff”, and why would anyone want to watch random episodes of different shows one after the other instead of watching consecutive episodes of a show? Who does that? But that’s not even the point. I would rather see the new episodes of the shows in “my stuff” in the “up next” list than a bunch of episodes of random shows. For instance, I see the option of adding individual episodes to a list called “my episodes”, which cannot be accessed anywhere. Basically a blackhole. Why not add the episodes in “my episodes” to “up next” and give users the ability to manage the “my episodes” list? Just a thought....Version: 6.3.1

Could be way betterAt first I loved this app then after using it for a awhile I found all the glitches. The time it takes to download a movie and all the buffering makes it difficult to even watch a show or a movie. I pay the extra for no commercials but by the time it buffers 25 times through the movie or show.... I give up. It never used to do this so much but now it’s all the time. I go to the other competition movie app and it doesn’t do it on that app so I know it’s not my internet. Did you get rid of someone that knew what they were doing tech wise??? Also they used to change the movie choices more often and have newer movies, even better that the competition, but now the movies are always the same and all OLD movies and horror film it’s boring and sickening. There used to be more choices, what about PBS, what about getting up to date history channel. I’d like to see some historical dramas and movies!! I pay my fee each month and I’m barely getting good use out of the app. I Really think I’ll discontinue my subscription..Version: 6.13.1

Several ProblemsMy biggest issue with the app is that certain episodes won’t download. For example, episodes 1-3 of a show might download then 4 will refuse to. For someone who relies primarily on downloads, this is a pain. Also, some episodes are missing entirely from certain shows. This may just be a copyright issue, but with all the other issues this app has, you never know. More recently, I’ve been having a problem where episodes I’ve downloaded won’t play. I end up having to close the app and open it again just to make the episode play. And often it won’t save my progress if I stop in the middle. Finally, when I try to remove things from My List, some shows won’t leave. It says they’re not in there anymore, but they still appear in the feed. Honestly, the only reason I’m giving this app any stars is that I enjoy the content. I would be much happier, however, if they could fix these problems..Version: 7.8

Commercials and streaming serviceSo, for the commercials I don’t mind watching. However if you want to rewind to watch a scene before the commercials break you have to watch 3 minutes of commercials (1 min when you first pass through, 1 min when you rewind, and another minute when you pass through again). It’s kind of annoying that it does that and doesn’t save that you already watched the ad breaks like other video streaming platforms. In addition, I get a lot of problems with the streaming service. Like the episodes won’t load and it tells me to come back later or refresh. I know it’s not my internet because we just upgraded it to a faster speed and out of all the apps on my phone and TV this is the only one that needs to be refreshed. Lastly, episodes. Episodes on phones can only be watched two at a time. Then you have to go to the series list for the next two episodes, which is inconvenient because of the loading issue mentioned above. I love the shows on this app, but really not worth all the bugs and issues..Version: 7.13

Good but flawedThe Good:Hulu has some decent content, both original and ported over from other outlets. Some of it is behind paywalls, but it’s easy to find good things to watch, if you don’t mind watching ads. The Bad:The app has the tendency to freeze up when switching between ads and content. Doesn’t happen all the time, but enough to be a minor annoyance. The Ugly: when the ads come on (positive points for interrupting at the natural points from broadcast TV, rather than randomly) they are significantly louder than the show. Significantly. We end up muting the TV for the duration, so the advertisers are not getting the full value for which they are paying. Since the ads tend to be tailored to cookies and search history, the targeted ads would be for things I might actually be interested in, but SOOOOOO loud..Version: 7.41

You Really Need To Let People Take ScreenshotsObviously whoever added the feature which makes the screen completely black every time you take a screenshot has little to no experience with the internet. No content pirate has ever thought “ah, yes, i will capture this movie frame by frame and then splice these frames together, then record the audio separately and dub it over my newly spliced video and hope it syncs up”. That’s ludicrous. The inability to take screenshots not only serves no purpose for the actual creators of the movies or TV shows, it’s also a great hinderance to people who produce content like fanart and fan theories who would typically use such screenshots as references. By not allowing screenshots, you are actually turning legitimate customers of your content towards illegal streaming sites because This Is The Only Way To Take Screenshots Of Our Favourite Shows And Movies. No one wins. It’s frankly kind of bizarre that anyone ever thought this was a good idea..Version: 5.46

Swipe to fast forward has got to goooooI'm the kind of person who touches their screen constantly while watching a show, whether it's to check the time or to wipe a smudge or see how far along in the show I am. With your "swipe anywhere on the screen to go forward or backwards" function, I am constantly being forced to watch and rewatch extra ads, and to try and re-find wherever I was in the show before my accidental swipe. Please consider reinstating the setup with the bar at the bottom that had the button where I had to be very intentional with my tapping in order to change location in the playing time. This will make using your platform much easier on my mental health, and on my phone that gets hurled across the room every time I shoot forward 10 minutes in an episode of The Mindy Project and get stuck with an extra 120 seconds of Chevy commercials. I beg you..Version: 5.8.1

Commercial overloadI really like the app but two things turn me off about it. The first is that when picking a show they play too many commercials. Once you pick a show they play 90 secs of commercials, then they play the opening credits for your show. Then they play another set of commercials before playing the show. Then they play 2 more sets of commercials during a show that is only 22-25 mins. After the show is over they play another set of commercials before and after closing credits. I know that it is only 90secs but this adds up and makes me disinterested in watching any shows. The other feature I dislike is that when trying to watch “live tv” even when you pick that option they will make you watch the show from the beginning. Then you have to fast forward to live tv, after watching commercials of course......Version: 6.6.2

Laughable Technical BugsNow that they’ve finally upgraded their library so that the majority of their movies aren’t straight to video titles from 10-20 yrs ago, as it was a few yrs ago, you’d think they smooth out their technical bugs. But no, they STILL have the following bugs on roku: -if you happen to fall asleep while bingeing a series, whenever you come back it will ALWAYS go to the farthest you’ve gone in a series, even if the last time you stopped at an earlier episode; - the rew/ff buttons are so slow that unless you want to wait a minute you have to keep your finger pressed down in the other buttons; “Continue Watching” excludes certain titles (no rhyme or reason as to which ones) so you either have to find the title again or go to “My Stuff” to continue; -if you watch w/ the subtitles on, it will overlap with the hard coded subtitles or credits (other streaming apps move them temporarily at the top). And on iOS, if you happen to use a different account later, there is NO way to log out of your existing account. The fact that they’ve had these same bugs for AT LEAST 3 YRS AGO is borderline hilarious. Especially as they’re charging close to the prices of Netflix, HBO Max, etc. Will never pay again for this service until they fix these bugs, which you don’t see on any other streaming apps, really..Version: 7.36

So annoying, worst streaming service everI originally downloaded the app because there was a TV series I wanted to watch, full house after finishing that I started watching total Bella’s and total Divas. With total Bella’s it was pretty good not many malfunctions but when I got to total divas it all went wrong, there are was too many ads. At the beginning of the show there weren’t many ads but as I went along there was an ad after EVERY SCENE and it was the most annoying thing because I can’t just enjoy my show for 5 minutes. The most annoying part about this app is I will be watching something one minute and the next it time lapses my show and SKIPS A WHOLE 10 MINUTES! Then it goes to an ad and when I go back to watch it, I have to watch the ad again. They really need to work on this app because it was designed TERRIBLY. Bad app..Version: 7.9

QualityI like watching my shows on my laptop. At first, the show I’m currently watching (Naruto Shippuden) had great quality but towards the end of season 1, the quality was the worst it’s ever been. It’s very pixely. I tried restarting my computer and reconnecting to the wifi and when that didn’t work, I figured if I downloaded the app on my computer, it would help...it didn’t. I checked to see the quality of other shows on my phone and laptop and they were normal. I couldn’t find anywhere else to watch the show so I just sucked it up and continued watching. However, when I checked again today (because it’s slowly eating me up) the quality on the app on my phone was just as bad. Please, PLEASE fix this on both your app and website. I’ve read other reviews with people saying they’ve been having this problem for months and it still isn’t fixed. Thank you..Version: 7.16

Wack af when it when it’s not allowed to play commercialsEver since I paid for commercials to be off this app it’s so hard to stream on GOOGLE CHROMECAST and my iphone. It’s doesn’t stream well at all. If leave the app on my phone I have reconnect to Chromecast. Whatever I’m watching starts over. Cant fast forward until I close the app three more times while still having to activate streaming to or just watching on my phone because there’s no in picture viewing. If I close the app to take a call or check a text the app closes. Show starts all again. This has been consistent since started paying for no commercials. Idc how many updates y’all have applied they still don’t apply to my issue with this app because I still have issue on my iPhone. Regardless of the fact I have a older mode Chromecast. Every one else’s app works just fine on it accept this one. Literally..Version: 7.19

Never ending issues once againBefore I start I’d like to say that it’s pointless for us to even give them reviews on ads or anything of the sort because they don’t care and only care about making money NOT giving us good service. MANY of us have said the same thing over and over again about the ads , even years ago. 💢And it still hasn’t changed if that says anything💢. I’ll change my rate the second you change me getting ads every 3 minutes/ every time a new episode comes on or even every time it gets interesting. It could at least be every 10 to 15 minutes. It’s really annoying that I can’t even understand what’s happening in my show because I don’t get enough time to even watch it without a ad popping up. So that’s for a freaking review. ❌No I don’t recommend this app❌if you can’t afford the best plan. which I cliched the wrong one so I have to deal with this now :), because I’m not paying them $13 to $15 when they do this when you have ads. Completely ridiculous..Version: 7.32

Crashes and requires reinstalling after every updatesI always know when there has been an update because the app never fails to crash mid-episode after one. The worse part is that it usually crashes right after a commercial break so when I get the app back up and running and resume the episode I have to sit through another minute of the same commercials. Simply closing the app after an update does not fix the problem. It requires me to delete the app from my device and reinstall. It’s ridiculously inconvenient and annoying. Please fix this. If I didn’t get such a good deal on my subscription, I probably would have cancelled it because of this issue. Besides this inconvenience every two weeks to a month the app does what it needs to do and is easy to navigate..Version: 7.3

App almost never starts on the right episodeApp is super annoying! Almost anytime I leave watching a show even for 5 min when the app is still open, it can’t figure out where to restart my show! Almost always plays on an entirely different episode, most of the time 6-7 shows behind where I’m at, even in the middle of a show. I always have to search for the show again and go down the episodes till I find the one with half a bar indicating I’m not finished with that episode. Even clicking on the continue episode doesn’t work and you can’t view the other episodes unless you click on the correct show square since the show comes up in your keep watching and as a show on the homepage, yet keep watching doesn’t allow you to view all episodes. It’s super annoying and makes me want to go back to only Netflix.Version: 7.39.3

Buffering, Glitches, Selection or Movies and Shows, and ADSSBuffering and Glitches• The app has a nice selection of shows and tv shows. But it buffers and glitches A LOT!!! This makes it hard and annoying to watch stuff. It took me 20 minutes to get a movie started. I had to constantly restart the app and exit in and out of the app; to stop the glitches. I’ve checked my WiFi and it works perfectly. You would think with the updates it has they would have already fixed the constant buffering, loading, and glitches. It gets to the point where I can’t, don’t, or want to even bother to use the app. Selection of Movies and Shows• Another problem which isn’t that big is the selection of Movies and Shows. Don’t get me wrong it has an “okay” selection but they don’t update it that much. They don’t have much of the movies or shows I’m looking for. A lot of the shows they have aren’t that popular. I find it hard to not rewatch most of the same stuff. I’ve had this app for a year now and have watched mostly everything I’m interested in. Commercials• The commercials and constant ads in the app make me go CRAZY. There are so many commercials. I just want to watch something without commercials every 10-15 minutes. With all this I recommend Netflix or another app to watch stuff. But if you are looking for a specific show that is anti popular this app probably has it. The app has issues where it gets to the point you don’t want to use it..Version: 7.1.1

New app design terribleI don't normally take time out day to simply bash apps on iTunes but this new app redesign was so freaking terrible I couldn't get the bad taste out of my mouth so here I am. Tiles really guys seriously and not just tiles poor and restrictive ways to view shows I can't just get a bunch of small icons like before that give me optimal information no I need to thumb through every single tile to see anything well I guess the days of me discovering new shows is over because even browsing your data base is a nightmare so on my iPad Pro 12.9 I see 4 tiles at a time where as before I would see like 20 or more on my old iPad 9.7 inch this is absurd I advise if you do not want to lose people just in the settings simply add a legacy mode switch to the UI so us who aren't mouth breathing idiots can enjoy browsing your selection. Ah I feel a bit better now we'll back to struggling through your terrible UI which will most likely lead to me cancelling my subscription.Version: 5.7

How hard is it to make a streaming app?A textbook display of mediocrity. Does it play your videos? Sometimes. Does it remember where you stopped your last video? Almost never. Is it easy to rewind 10 seconds to see that bit again? Sure, as long as you watch all the commercials again. I can’t figure out if the developers are just incompetent or purposely making it difficult to find your show so you have to watch more ads. The app never remembers where I stopped my last video and instead starts me 5-6 episodes back. Want to rewatch a show you’ve already watched? Well get ready because it remembers when you watched episode 4 last time 3 years ago, you stopped the show during the credits, so obviously that’s where we should pick up again. Letting a show autoplay? What episode comes after episode 7? Obviously it’s episode 3 so we can rewatch all those other episodes..Version: 7.39

Great Content. Terrible layout.I love the shows on this platform. But I run in to so many problems with quickly starting where I left off after my previous view sessions. It takes me a minute or two to get back to the episode I was watching, WHICH IS A PROBLEM I DONT INTO WITH ANY OTHER PLATFORMS. Very disappointed with the customer inference & the interaction I have had with it so far. The way the system works causes strain which SHOULD NOT BE HAPPENING. I am a very tech savvy person too. But this app makes it 10x more strenuous to operate. Using this app opposed to others is a terrible experience.. The only reason I continue paying for this is because the content is great. I am very disappointed with the customer interface being a new customer. Its 2020, hope you know how to fix it. Sheesh. I’ll be sure to be talking to my friend about this too. Hopefully they get this fixed up soon. Lots of potential. Terrible platform performance so far. Don’t even get me started when I get gypped by watching 2 long adds in a row. 👎👎👎👎👎👎👎.Version: 6.15

Latest update crashes instantlyHappening again. For a week now the app instantly crashes. Didn’t get any refund last time when it did it for nearly a month. Doubt I’ll get one now. This was my first streaming service but have enough others now that it’s time to delete. The app itself is pretty good. Wide selection. Annoyingly doesn’t have a skip intro feature and when playing picture in picture it won’t immediately load next episode but these are small things. Most recent update has screwed the pooch. Instantly crashes as soon as you open it. Have tried power cycling, deleting app and reinstalling. Please fix. Kind of annoying that subscription apps often take a long time to fix these things (looking at you HBO) but don’t give any refund on their monthly charges. A few days is understandable but it should extend your next billing date. Paying for an unusable service, especially when stuck in isolation with limited options for entertainment is not good..Version: 7.23.2

Horrible streaming/improved but still issues$15 a month for no commercials. Yet my video stops multiple times to tell me, Sorry, an error has occurred while streaming this video. We apologize for any inconvenience. Yeah thanks. It also doesn't resume videos from all devices. Save your money and skip unless you're desperate. Update: streaming is better now but there are still issues with the app. It’s constantly disconnecting from my phone. It still plays on the tv but I have reconnected to pause etc. other super annoying thing, once you’re show is finished it auto plays suggested shows not in your queue. This is super annoying when it’s a show you don’t want to watch. It used to skip to something in your queue which makes sense. Suggested shows should be somewhere else..Version: 6.15


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