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WingX App Complaints & User Negative Comments 2024
WingX app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using WingX? Can you share your negative thoughts about wingx?
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WingX for Negative User Reviews
✓ DisappointingI’ve used this for three years and found it to be adequate. The real annoyance was all the finger tapping to go through various menus. But, what really was a turn-off was the unanswered questions I had. They never returned answers to my questions. I changed to ForeFlight and now understand why it’s the most popular EFB. And they always answer questions promptly..Version: 8.7.0
✓ Used to be goodI’m using this app for years for helicoptrer flying in the NY area and really liked it. in last 5 month APP will constantly crash, i tried many things to solve it by myself including installing on a new Ipad than i find out that this app can’t be backed up and i lost all my stored waypoints. I informed custumer service on the problem but they did nothing to solve it..Version: 9.0.1
✓ Custumer service very slow and not helpfulApplication constantly crashes during flight I complain couple times but not got solved so far.Version: 9.1.2
✓ The new release is a big regressionWingX used to load and react to user input much faster than ForeFlight. This new release has made the maps so slow and sluggish, almost unusable. Even foreflight is faster than that!.Version: 9.0.0
✓ Seriously buggy interface, beware!I regret to have to write this unflattering review about my experience with the wing X app. Last week I downloaded it to my iPad as I am a student pilot. I attempted to purchase a database subscription and encountered an error message only after the purchase had processed through the App Store. I thought it was related to the subscribing email address not matching my Apple ID so correct that, purchased again, and encountered the same error message. It turns out that the moronic web developers who have written wing X did not first create a sign in or register screen, and they did not allow me to register for an account before excepting my purchase attempt. This is just crazy and unacceptable. I had to seek A refund for the first purchase through the Apple store. I have written to Hilton, the company that is responsible for the wing X app, and will see how they respond. In my opinion, the user interface is terrible, offensively bad in that it does not request user account creation or login before permitting access to interior screens including purchase selections. Hopefully they will fix this. If not, there are other excellent map and navigation apps for student pilots that I would consider using instead..Version: 9.2.0
✓ Didn’t track at all in flightI messed with it and learned how to use it on the ground and then took it flying, not once would it track us on the ground or in the air. Wasn’t even close to being accurate on the airport diagram either. Used on an iPad..Version: 9.1.5
✓ Weather doesn't download at all nowI use this app on a daily basis, after the most recent update (which was supposed to fix the weather not auto updating) the weather doesn't update AT ALL. Obviously this is a huge problem, and as a long time customer of WingX I'm beginning to seriously consider making the switch to foreflight. These little bugs that we are still dealing with are absolutely ridiculous..Version: 8.6.13
✓ ForeFlight be Wing XI have been a long time user of WingX , and hope we very disappointed with the recent release as I had expected a lot more. I just received the “Subscription renewal “ notice about a week ago. I use both Wing x and the Advanced IFR add on. Once I received the renewal reminder , I decided to give ForeFlight a try. After using the 30 day trial for a Cooke or days and getting used to it , I have to say , ForeFlight is light years ahead of WingX. There are a few things I like better with wing x , but that’s probably because I have used it exclusively for 6 years , but Forflight offers so much more in every area , especially in flight planning , finding IFR cleared routes automatically, filing etc. sorry , WingX , I have made the switch to ForeFlight WingX still just doesn’t seem to want to invest in making their product more competitive and feature based..Version: 9.1.2
✓ Prog charts not working.Some time in late 2018 wingx pro stopped downloading the prog charts. After repeated calls and messages, I was told there was a bug that would be fixed right after the new year. It is still not fixed and no communications from Hilton. I just renewed db subscriptions so l'll stick a little longer, but I'm not sure they are continuing to maintain the software. I hope I'm wrong as I was an original user when it first came out. I'll look for them at OSH and see what they say..Version: 8.8.1
✓ Tried several EFBs. Still looking.I've evaluated and used many EFBs. This one should be free and then "maybe" I would renew my subscription. For some reason They just do not seem to be supporting WingX anymore. New features and fixes seem to take a VERY long time. Foreflight seems to be supported much better however having compatibility issues. Still looking....Version: 8.6.13
✓ Disappointed with upgraded software not compatible with current IpadBeen using WingX for many years. One year ago I purchased the 3 year software package through the app store. Hilton made no mention of the hardware upgrade that is necessary for the software. Now in order to have legal FAA current charts and airport information Hilton has advised me in order to use their App, like I have for 5 years, I must go purchase another upgraded iPad ! This upgraded software move did not happen until I was 10 months to a year into my 3 year subscription. Now, I contact Hilton to ditch their App and go purchase Foreflight and Hilton says sorry no refund from them ! Nonsense, Hilton should have advised me of this major change in their product that rendered my current Ipad useless to fly with, or, refunded part of my 3 year subscription money!!! Not happy!.Version: 9.1.3
✓ Customer Support LackingOver the past couple of months I have been trying to resolve a high resolution map loading issue. Initially, they had me delete and reload database but steps did not resolve issue. I sent them screen shots and follow on information. Last I heard was they had submitted defect to tech team and have not responded to further inquiries on status of defect. Very frustrating and poor customer service to not even respond..Version: 9.0.1
✓ Great program, slow on the updatesFeatures like runway extension have disappeared, while new ones like ‘direct to’ are very good. Waiting for the next update....Version: 9.1.0
✓ Behind the Competition!Wing X is falling way behind the competition at at fast pace. I kept the app installed in hopes of an update, but I finally gave up! FlyQ, Aerovie, are way ahead and they keep coming up with updates, I made the switch, and I don’t think I’m coming back on less Wing X comes back..Version: 8.8.1
✓ Why the hate for Canadians?What's with the lack of Canadian coverage? Good thing I got a free 30 day trail otherwise I would have felt pretty ripped off. It's not just Canadian pilots asking for Canadian coverage, US pilots fly to Canada by the hundreds each day. This might be a good program for non professional Private pilots who don't travel much. But true professional pilots will want an app that works at all north american airports. Time to get on the ball WingX or it's back to ForeFlight for me and a lot of other pilots..Version: 6.1
✓ Good but bugsThe app is awesome, it with my new Ipas upgrade, I’m getting a consistent GPS off every 3 seconds. With WiFi and stratus. Hopefully they fix this soon.Version: 9.0.1
✓ Updated into useless versionThis was a great app and used it for years until they 'upgraded' it to the point that the iOS requirement now exceeds my iPad model. Like Windows if I want to use this now I have to buy new equipment. A common programmer mistake. They should offer a legacy version so we don't have to ditch it and find another product. Not good business..Version: 9.1.2
✓ No Canadian Coverage.To all Canadian pilots out there. Don’t waste your time with this app. There are no VFR sectionals for Canada. If you want a low cost alternative, stick with FltPlan Go. To bad, I like to support these smaller outfits..Version: 9.2.3
✓ Maps constantly redraw. Very annoying.Maps will not pan smoothly. Reposition, zoom or pan a map and must wait for the map to redraw. Continuous screen flicker as maps redraw almost makes the app unusable. Same happens with any map layer selected. Using other apps until this gets fixed. Use with caution!.Version: 8.6.13
✓ No traffic since update.Long time user. Since the last update I have lost traffic. I contacted customer service and they admitted this is a knowledge issue. No ETA on fix. This was over a month ago. Wing X used to be the best. No longer is..Version: 9.0.1
✓ WingxI was thoroughly disappointed with software as it has absolutely zero Canadian coverage. No airspace, maps, airports (other than a very few major ones on the border but no info on them). I was even more disappointed with their customer support. After a week not a peep. My recommendation is to save your bucks an purchase the $39.95 Air Nav Pro. Less expensive, better coverage, and certainly better customer service. I really feel as if I wasted $99..Version: 0
✓ Haven’t kept up with the competitionFinally gave up after using Wingx for years. I hope they are making money on their military contracts because Foreflight and Garmin Pilot have surpassed them by a fairly wide margin for GA features. I would have switched sooner but switching also means buying new portable AHRS unit..Version: 8.8.1
✓ Customer service is almost non-existent - Having more and more issues lately with the appJust ok, used to be awesome. Customer service has taken a turn for the worse and if you e-mail or call you will get voicemail and they will cal you back in 3-7 days. They used to have the best customer service, now if you have a problem you will wait and eventually decide that maybe one of the competing apps is a better match. I made the switch to a different app but will keep this app installed to see if they bring it around in the future..Version: 8.8.1
✓ DisappointedI’ve been using WingX for many years now but their development has really fallen down. After one of their major releases about a year ago, I needed to buy a new iPad to get their software to run. Also, the FAA added lightening strikes, icing, airmets, and other helpful weather info to their FIS-B broadcasts over 2 years ago I believe and WingX still is not able to show that information. Are you serious? To my mind WingX and Foreflight were the top EFB choices but now WingX is just another also ran-ran..Version: 9.1.8
✓ Ten yearsI have used wing x for ten years exclusively every day. For the past 6 months the weather radar has been inoperative on the map view.I have contacted support seven times about the issue. It’s still not working. My friends maps aren’t working either they are all going to foreflight. Please help!.Version: 9.1.3
✓ Can’t login to use itI can’t login using the trial period. It won’t come off the login screen. Too much crap on this screen. There is no Login button. I deleted it since I couldn’t get pass the confusing login screen..Version: 9.1.9
✓ Update includes the addition of removing Traffic Pattern AltitudeTPA missing., hence . . . One more star missing. Thanks for the update! I’m adding one star. Keep it up WingX, you can make your way back to the top. Despite the glitz of ForeFlight, WingX was my preferred app. The information display was easier to use in flight, and the split-screen function is amazing. This app was designed for flight and I introduced it to many of my students. With this update WingX seems to be back in the game. A number of annoying bugs fixed. Might go five stars again after using..Version: 9.1.3
✓ Used to be a good program.I have used WingX for several years now but the latest revision is driving me to switch to ForeFlight. The split screen is not supported on my older iPad and with the airport map open in the route my system crashes. Support is slow and lacking..Version: 9.0.1
✓ Poor customer service and supportI was a long time user(12 years). Product worked well for the price. Recently upgraded to IFR and paid a 3 year subscription. On a 1200 mile cross country my weather would not work so I called “tech support “. Told them I was available for 2 days to fix the problem before my return flight. No solution and then they quit answering the phone and my emails. After return flight with no weather, I get some emails from the owner of the app trying to help. Still no joy. I asked for refund, no response. Do yourself a favor and use another EFB other than WingX!.Version: 9.1.3
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