- 90.2LEGITIMACY SCORE
- 91.7SAFETY SCORE
- 4+CONTENT RATING
- $14.99PRICE
Remote Mouse Pro App Complaints & User Negative Comments 2024
Remote Mouse Pro app received 89 complaints, negative comments and reviews by users. Have you ever had a bad experience using Remote Mouse Pro? Can you share your negative thoughts about remote mouse pro?
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Remote Mouse Pro for Negative User Reviews
✓ Great app, very laggy and slow now howeverRecently updated my iMac to the latest mojave update and ever since the app has been horrible in terms of performance. It was smooth and worked great on my old software but now it takes 10 seconds to get to the other side of the screen and it just glitches and lags the whole time. Pressing a single thing like an exit button or play button is almost impossible now as it’ll lag 20 centimetres across the screen then another 20 back the other direction with the slightest touch. I’ve never used an app as reliable as this (was) so I’m hoping there will be a fix soon..Version: 3.717
✓ Gyro mouseGyro mouse doesn’t work. The Only reason I bought this app..Version: 3.700
✓ Minimize keyboard neededWould win 5 stars but the keyboard gets in the way when using the mouse view. Paid for the full app under the impression that feature would be enabled. Disappointed..Version: 1.55
✓ It’s okay!When it works, it’s amazing! However I frequently get ‘connection failed’ for no reason. I try to change everything and ensure it’s okay but it still fails.Version: 3.621
✓ Doesn’t workI have downloaded the app on both my iPhone and MacBook. I followed all the steps for its setup and pairing, and it worked fine the first time; since then, I couldn't get it a second time..Version: 5.205
✓ Working, but not all functionsI am using this app regularly but unfortunately the CTRL + ALT + DELETE doesn’t open the task manager for me..Version: 3.723
✓ Laggy and slow response in generalTo play this off as a alternative to a mouse or trackpad is false. With a M1 MacBook and an iPhone 11 Pro Max, this app is far from dependable. I attempted to use it with a bluetooth connection and a wifi connection and both options provided unreliable results. The mouse does not scroll smoothly and I am currently looking to get my money back for something that promised more that it could provide..Version: 4.210
✓ Was OK when I had the free version...So is that it? Upgrade... pay some money and it stops working? Typical!.Version: 3.417
✓ BarryVolume buttons are broken. They haven’t been working for months now. They work selectively some days and others not. I have to keep spamming them to move the volume down or up 1%. Please fix this as I paid to unlock this feature and it’s one of the most important..Version: 3.714
✓ Pretty decent appFor those who it's crashing for.... Reinstall it, that fixed it for me. But I still have the issue where when I type things, even though it comes up right on the app it doesn't come out right on the computer. Overall still pretty happy though, it beats getting up to put the next movie on haha.Version: 3.00
✓ Storage thiefWAS good until a few iOS updates ago. Not worked for the last 6 months. Can see my pc but always fails to connect. Waste of purchase..Version: 3.417
✓ Another fraking hidden in-app crop! Be aware won’t refund!This is extremely upsetting. I’ve used the free version occasionally, but never felt really useful for my particular use. This week, I stupidly fell on the trap of believing that the PRO version would give me the iTunes controls: I paid $1,99 for the PRO only to find out that it DOES NOT bring the “media package” so I’d have to put more money for it. Looking for a refund, but it seems that this particular “add-on” is non-refundable! If I don’t get it, so be it. But you, developer, you’re not having my money willingly. I want my money back, if you keep it, we can all see where your morals are..Version: 3.712
✓ Not workingCant connect to my pc, i tried everything, even bought paid version..Version: 3.417
✓ Buena app, peroCarece de estabilidad, cada tanto no reconoce mi mac, habiendo estado conectado el mismo día, no habiendo apagado la mac o el cel, pierde conexión y no puedo volver a conectarlo ni con QR ni con ip...por favor solucionen eso.Version: 3.717
✓ It used to be goodThis app is getting worse , don’t buy IAP.Version: 3.716
✓ Warning: beware!!! Stop Using it!!!My AVG keeps protecting me from threats of this app's windows control program and removing it constantly...!!! Even the website where I can download the program for Windows has a protected warning to Stop continue using the site because it had been reported to Microsoft as a potential threat to my system!!! Stop Using It!!! well I cannot anyway due to AVG anti-threat protection... otherwise it was very easy to use....Version: 3.403
✓ Was great but not any more...App was amazing and worked perfect in the past. As of recent I have had a problem. I will paste my issue below because I tried to send in a support report through the app but was unable to send... I looked online but couldn't find a place to go to report my issue. So last place I feel I can be heard is here. App was 5 stars prior to this issue in my opinion but at this point it's just about useless... so here is my problem, I have an issue when moving the mouse with the app. When I move it across the screen it is not fluent. The cursor will be jumpy and will cause me to over shoot my target. In other words it appears laggy. I do have my phone connected directly to my pc through wifi sent out from the pc. In theory it should have a better response time since I'm not running through a router. I haven't used the app very much recently but have noticed that any time as of recent the mouse will be jumpy as I try to move across the screen..Version: 3.711
✓ NOT CONNECTINGIt is not possible to connect my iphone 6s to my computer trough wifi. I downloaded the program to my mac and I started using the app in my ipad. It was connecting fine. After a few days my app kept crashing over and over. So. I decided to give it a try in the iphone app because usually iphone apps are much better, so I bought it. BS. It doesn't even detects my computer. My ipad seems to connect just fine and my iphone wont. Please fix this or I seriously want a full refund on this app and my ipad app. And also. I hate that we have to pay for the app and inside the app theres more stuff to buy and the app doesn't even connects that good to the computer to actually be worth the money we have to spend in order to have the actual FULL version. Enhance your app. Its not very useful in real world. UPDATE: STILL NOT CONNECTING FROM MY BRAND NEW IPHONE 7plus and my MACBOOK PRO 15 inch 2017 running macOS Sierra. What a bummer..Version: 3.417
✓ Skipping lettersWhen I type, it shows that I've been typing what I meant to in the text box above the keyboard. However some words and letters get skipped when actually getting written on the computer. May not seem like a big issue, but when the entire point of the app is to type with your phone on the computer, it's a problem.Version: 3.417
✓ Works but inconvenientIt doesn't work with music app. Plus cannot input as a keyboard when passwords are asked.Version: 3.717
✓ Latest updateThe latest update has prevented me from connecting to my Mac.Version: 3.621
✓ Connection Failed Every Time.I bought the pro app a couple years ago and really liked it. I stopped using it for a while and came back to it a couple months ago. It fails to connect to my computer every single time I try to use it. I got a new phone recently and it still fails to connect. I have the program on my PC set as an exception for the firewall, but it still fails. I've tried every suggestion to get it working and it won't work with my iPhone 6S or XR. It sees my computer is on and available but just fails to connect..Version: 3.620
✓ Ultimately useless to meI bought the paid version for one function - remote volume control of my PC - only to discover that this function doesn’t work if a screen saver is on. Emailed the support address about this on two separate occasions, no response whatsoever. Fortunately I recently discovered that United Remote offers this feature - for free - and it doesn’t have an issue with screen savers. Only wish I had found out before I wasted money on this app..Version: 5.205
✓ Pro Version is TerribleI’ve been using the free version for about 4 years with no issues. Love it. Decided to get rid of the ads and upgraded to pro, it’s terrible. Lagging like crazy, and this evening I literally cannot use it. It keeps crashing over and over again. Will update my review when issue is fixed. Thanks..Version: 3.716
✓ MisleadingThis app works fine but it gets only 1 star because of the fact that it does not contain all the functionality that is implied in the description without the investment of and additional $1.99 for a media remote. It says in plain English that it can control computer volume with the phone volume controls. However, this only can be achieved with the media remote being unlocked. Plain ripoff..Version: 3.505
✓ Close but could be better.It seems hard to control sometimes. Jumps around when moving it close to target. Using the mike is very useful!👍🏻.Version: 3.720
✓ Won’t restore my purchasesI paid extra not just for the pro version but also to unlock extra features. I had to re-download it because of a glitch. But when I try and restore the purchases I spent money on it just loads for ever and doesn’t work. I emailed the support team and tweeted at them and got zero reply. Really disappointed..Version: 3.717
✓ PLEASE FIX RANDOM RIGHT CLICKThis app was great for so long I even bought the pro version, but for the past few months whenever I try to move the mouse it will automatically right click even though I’m not touching the buttons, just gliding my finger across the direct middle of the screen. It’s super annoying and makes it impossible to use at this point. Please fix or refund, I can’t use it as it is.Version: 3.717
✓ Great app! Used it for years....but......since the last update I can no longer double-click and drag any objects! Please fix ASAP!.Version: 3.723
✓ Disable keyboard popup on opening appWould like an option to disable the keyboard popping up when connecting to PC and opening the app..Version: 3.600
✓ .Unprecised AF.Version: 3.723
✓ Jumpy and Annoying Update AlertFirst of all there are three separate packages to be unlocked and the way it was portrayed it seemed the “Pro” package includes all but it didn’t so if you need the Media and Web Control you need to buy them separately. When you buy the Pro package it asks you to download the pro app which every time you open it shows an “Update Available” dialogue even though the app is the most recent, the link takes you to the non-pro app. Additionally, while I’m using a good WiFi router the cursor response has a significant lag and its motion is very discrete, hard to navigate..Version: 3.716
✓ Not as advertisedIt shows a music remote in the advertising but it costs more money to get it. It's false advertising. It should say somewhere that the music remote cost more..Version: 3.206
✓ No Mac Keyboard Keys or Landscape KeyboardFairly useless for controlling a Mac. The iPhone app does not show you a Mac keyboard with modifier keys. It only shows the iPhone keyboard (so no CMD, ALT or CTL keys). That’s pretty useless for controlling a Mac. There is also no landscape keyboard mode on the iPhone. The product shots in the App Store are totally out of date. Don’t waste your money..Version: 3.505
✓ OkAll works well but it wont type on my computer when i type on my phone.Version: 1.6
✓ Great, but not for the price.IN-APP PURCHASES?!? For the same price as what I ALREADY PAID? Yes, it is a great tool, does great things, etc. BUT: I bought the pro version thinking it would give me all the tools it said it would, but NOPE! All the pro version does is enable landscape mode. I wouldn't have minded watching an ad every time I switched to landscape mode, but to charge $2 for every individual feature?! I want a refund, this app is not worth $10. It's worth $2 for full access, and that's what I was led to believe I would be receiving when I paid for the 'Pro' version..Version: 3.723
✓ Not working.. Don't buyAlso bought the media panel (DON'T BUY) also not working.Version: 3.507
✓ I pay for nothing...I paid to be able to use the sound button to change the sound of my computer, it work for some time, but now it doesn’t work anymore and can’t it back by the application store freely, it just won’t load, so thank you, I will never buy anything from you again..Version: 3.700
✓ DO NOT DOWNLOADThe app that is to be installed on your PC is now being flag as a Trojan horse (Win32/CryptInject!MSR). Stay away from this app!.Version: 5.205
✓ Great until volume.I paid about £4 to be able to utilise my devices volume, and there is an annoying bug than needs to be fixed. To turn the volume up, you have to turn the volume down once, then up twice, and repeat! Really annoying!!.Version: 3.723
✓ Pro is free mode with landscape; many features still lockedWhile I believe it unlocks landscape use and ads (though I don't even remember seeing them) it does not unlock all features. Media remote, web remote, and others still remain locked behind a pay wall. The description itself does not clarify what pro actually does. It is the same description as the free version. In particular, controlling volume, which is in both version descriptions, implies it is available in all versions when actually media remote (an additional paid feature) is required to use it. This app is deceitful in its feature descriptions and quite frankly too expensive to to fully unlock all features. For the basic use, sure it works but I cant give it more than one star due to the deliberatly deceitful descriptions and purchase options..Version: 3.417
✓ ...Ended up paying twice, still asks for payment, not impressed.Version: 3.417
✓ Doesn’t work!I have been using this app since it’s inception many years ago. This app however hasn’t worked since before Sierra! Notice that most positive reviews are from YEARS AGO! They haven’t update their software whatsoever to work with newer OSX. I have literally tried EVERYTHING and followed all the steps on their FAQ and still no success. Router settings verified, app permissions on OSX verified, iPhone settings verified, etc. I have tried reaching out to them for over 2 YEARS NOW for support and they do not answer or provide ANY SUPPORT! Avoid this app, any other competitor such as Remote+ will work effortlessly..Version: 3.717
✓ Slightly disappointingI tried the free version only to find the media controls were locked. Then I purchased the paid version only to find that the media control is still locked and has to be purchased on top of the paid version. Apparently the paid version only adds the feature to use the keyboard in landscape view. Also with the paid version you still get a pop up advertising to purchase another app. I do not recommend purchasing over the free version unless you are prepared to pay the full $10 for all the added features..Version: 3.20
✓ Toujours déconnectéToujours déconnecté.Version: 3.700
✓ UselessWill not work anymore, closing app won’t work, restating computer doesn’t help. Was great when it worked but now connection fails at every attempt. I give up.Version: 5.107
✓ No volume controlI bought this remote and it’s great but I bought the pro version and I would like to use the volume option but it keeps saying I need to buy the Pro version and I did. 🙏🏽 help! I will give this a three start rating until I can use the volume within the app..Version: 3.717
✓ Don’t waste your moneyIt doesn’t connect, no matter what I do. FAQ is useless because even if you follow the steps result is still a fail to connect to/from device. $3 bucks on the garbage right there..Version: 3.723
✓ Works ok but sneaky ways to purchaseSo they have couple different tiers to obtain money... remove ads; players; etc ... they simply can have only one option to purchase and get all the features; it works fine though..Version: 3.717
✓ Works well but why is every feature a paid extra?Connects quickly and easily but each feature seems to be a paid extra when you’ve already purchased the “pro” version. A bit of a rip off..Version: 3.723
✓ Used to work well, not anymore 😢The recent app/server app update seems to have caused problems. I can rarely see my PC (Win 10) listed on the mobile app anymore which means I can’t connect to it. Before that last server app update it was working fine for years so they obviously broke something recently and have yet to fix it..Version: 5.000
✓ A fairly useless update that doesn’t allow future network developmentsThis app doesn’t work on 5G networks don’t bother paying.Version: 3.723
✓ Intermittently loses connectionI’ve tried connected by history but no luck. I usually have to reboot my laptop which is so frustrating.Version: 3.700
✓ Excellent but 1 star for frustrationIve been using this app for more than 3 years, every-time there is the same problem that really gets on my nerves, all of a sudden the app fails to connect to my PC, and i should mention that i do not use this app on only one PC so it is not the computer's or network's or even phone's fault, its the app. You see me tucked in my bed after a long day, watching something on Netflix and I want to change it or lower the volume or whatever, I try to use the app and i get the following message: connection failed.... it is really frustrating since I have paid for this alp as well, and for the time it is working, its money well spent and for sure the best app on any market, however you gotta fix the connectivity issues, until then i will leave the one star.Version: 3.723
✓ Loses connectionThis app gets worse by the day. I’ve purchased a few of the addons and now I feel ripped off. It keeps losing the connection requiring either a computer reset or a phone reset. My wife has the free version and she doesn’t have these problems. This app is trash. Fix it!!!.Version: 3.700
✓ Media buttonMedia button has stopped working, havent changed anything on my laptop, and I paid to get that feature. I’ve emailed but have had no response. Crap customer service.Version: 3.500
✓ Great idea, but…The app is super handy and I use it from time to time. It all works great, but… And it’s a large but. Accompanying application on Mac tends to eat memory like a hungry browser we all know : ) I mean, seriously - memory use of the app goes up while you watch the process in the activity viewer. I stopped it after consuming HALF GIGABYTE of ram, and it slowed computer beyond usability. Can someone please fix this, as it’s super annoying?.Version: 4.200
✓ Connection FailedThe app is excellent when it’s working. Unfortunately I’ve had a consistent issues for a few months now where I am regularly unable to connect to my desktop. Instead, at the top, it says “Connection Failed”. I’m on a fully updated iPhone XR and I’m connecting to a Windows 10 pc (also fully updated). I’ve checked out the FAQ but nothing that was recommended has fixed my problem. I’ve found the ONLY way to fix the problem is to disable and then re-enable the WiFi on BOTH devices. Sadly, this bug is happening too regularly (about every other time I boot the app) for me to leave a high rating. Without this bug, this is a 5/5 app.Version: 3.717
✓ Very unreliableI tried the free version for about half an hour, it seemed good so paid for full version so I could use keyboard also. Worked for about a day an now never works, the arrows shrinks tiny, burrs out and never goes where you want it. Went to the developers webpage for assistance and there is no support what so ever. Terrible app and waste of money..Version: 3.501
✓ Do you know how annoying the double curser is?This app is ridiculously expensive! Every little thing costs so much and the most annoying thing is the double curser. On windows 10 there is a problem were there are 2 mouse cursers on the screen at once so you never know which you are using!!!.Version: 3.714
✓ Terrible customer service for app that's not workingThe app worked fine for a little while, then it said I had to upgrade so I bought then app on the iPhone, now it still won't connect to the computer and says I need a key, I have been given no key ....so I contact customer service, I don't even think the question went through, I sent 3 requests for help and have had no reply. Great app when it's working, but really need to fix their customer service..Version: 2.1
✓ DisappointingIt keeps on quitting on me, I thought it might have been because I had the free version so I paid for it and it kept happening. The auto login doesn't work so as soon your iPhone/iPod how to sleep you have to go back in again which gets very tiresome. Altogether a disappointing app especially for the price..Version: 1.6
✓ This app sucksBoth the free version and the paid app sucks‼️ I paid for this stupid app and now it won’t connect‼️😡 DONT WASTE YOUT MONEY‼️😡.Version: 3.717
✓ Keyboard doesn’t workPurchased it and keyboard won’t work :( tried to uninstall it but still doesn’t do much.Version: 3.417
✓ Can’t Access PurchasesWhy can’t I access the remotes I have purchased.Version: 3.716
✓ Needs a scroll functionCan’t scroll through the list of saved computer..Version: 3.508
✓ I pay for it and it’s not workingIt never gets connected besides I update everything more than twice.Version: 4.101
✓ CrashingCrashes when connecting, please fix!.Version: 3.00
✓ Phone app works greatOnly problem I have is the continual request to register on my computer which takes me to a PayPal site to pay again. So not paying twice!.Version: 2.11
✓ Does Not Work! 6 months passed and CountingThe new update fails to connect to my computer. Have done all the FAQ including uninstall/install. I am on windows 7 and iPhone 6 iOS 10.3.3. Detected my computer but failed to connect. Been passed 6 months and still no fix. Kindly fix it.Version: 3.500
✓ MehIt’s ok. It doesn’t reconnect to my iMac automatically even after selecting that option. So it’s kind of a pain to have to borrow a mouse to use from my roommate to set it up after as short of a time as showering.Version: 3.507
✓ Great until it stopped connectingNot connecting to my computer. Have done every step in the FAQ to no effect. It detects the computer but fails to connect. I even tried deleting the app and reinstalling it. It did work for a couple days and I was really enjoying it. Quite disappointed now!.Version: 3.417
✓ Issues since iOS updateHaving huge issues with this app since the new iPhone software came out. It doesn’t want to connect to the computer. I made sure both the computer and phone had up to date software. Reinstalled several times. Even bought the pro version. It doesn’t connect to Mac or windows computer either. Please fix because I use this app daily to teach..Version: 3.417
✓ When I found about this I was like OMG YES!!!!So I was so excited I got the paid version and then when I activate the full screen keyboard it doesnt work... And when I use the half screen one it doesn't work either. The trackpad works fine its just the keyboard. Also it should be working because I have the latest version of the PC software. Please fix in the next upcoming update..Version: 1.12
✓ Rubbish money grabHave been using this app, the free version for a while, decided to support this developer. Until I realised the pop up that said go premium had the price at 1.99, but charged 2.99 for the app. Then when you buy the full version you don’t even get all the features. Bad business strategy. Will be wanting a refund!.Version: 3.417
✓ Buy By PartsGotta buy product twice to access “full-features”. Basic commands of a remote control are available paying again for the app. Half product, half ratings. Seems fair..Version: 3.507
✓ Doesn’t work with windows 10 volumeThe media key volume control won’t increase windows volume through iPhone volume button. It only works lowering the volume. Please add wake on LAN in future updates..Version: 3.723
✓ Really good, unless...If you are an everyday user, you might like the pro version a lot. I loved it and would have given it a five star, if it weren't for the fact that the mouse refuses to identify computers via wi-fi if you are using a VPN. I can only connect through bluetooth, and it is an awful experience comparatively..Version: 5.000
✓ Big lag on screenDelay between iPad and screen makes drawing / using stylus impossible. Unfortunately not right for me. Wish I’d saved my money. I also seem to have bought this twice as I have it on my phone too?? I’m sure that shouldn’t be the case?.Version: 3.723
✓ CONSTANTLY DISCONNECTS!!!This app is great when it works but it will disconnect at random times. I only use it on one pc and my Wi-fi signal is very strong in the room I use it. So frustrating!!! I hope they fix it soon. I can’t recommend this app until it’s fixed.Version: 3.723
✓ WASTE OF MONEY!!When this app works it’s great however more often than not it will just freeze while saying connected, then about a minute later it will randomly skip a video. Can’t believe I paid for this. Constantly won’t connect, don’t waste your money, find a more reliable app which shouldn’t be hard..Version: 3.717
✓ Keeps disconnectingThe free version never disconnected. But when I bought this version to get rid of ads, it disconnects every 1 minute..Version: 3.717
✓ GarbageJust stopped connecting.Version: 4.000
✓ Stick with the free versionI’ve had the free version for a while and decided that I would support this company for creating such a useful tool. I purchased the pro and now it doesn’t connect to my laptop. I reverted to the free version and have no problems. It is one thing to donate to support and it’s another when a product is sold but does not work as advertised.Version: 4.000
✓ UselessNot intuitive and immediate.Version: 3.502
✓ Unable to connect to computerTried all methods still no computer found, updated all apps on Mac and all iOS devices, still not working. Please fix!.Version: 3.01
✓ Lost my moneyMaybe this app is a great example! Free version offer the same things. I paid 3 dollars for nothing. Apple should do something this is not fair at all !.Version: 3.717
✓ Don’t waste your moneyWorked for a couple of days then wouldn’t connect to the server. I contacted the company for support, but they never got back to me..Version: 4.203
✓ KeyboardBought pro so I could use keyboard in app, still does not work !.Version: 3.602
🙂 Remote Mouse Pro Positive Reviews
Remote Mouse Pro works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Remote Mouse Pro.
⛔ Remote Mouse Pro Problems
