Sam's Club App Support

What is Sam's Club? Description of Sam's Club 1227 chars

Sam’s Club
Enjoy all your membership perks with the Sam’s Club app.

Save time and shop easier every day with the Sam’s Club app. Make the most of your membership with these best-loved exclusives, including free Pickup, Scan & Go, Pharmacy and Free Shipping for Plus members. Save even more with Instant Savings and track your Plus Cash Rewards. Use the tabs at the bottom to find Home, Scan & Go, Account and more.

Scan & Go™ Checkout
Now you can pay for gas with the Scan & Go™ feature to save time at the pump. In the club, shop contact free and skip the checkout line. Just shop, scan and pay, all in the app.

Pickup
Shop in the app, then schedule a free Pickup time that works best for you. We’ll have your order ready when you arrive.

Your Lists
Start your cart and easily reorder your favorite products, directly in the app.

Pharmacy
Transfer prescriptions, request refills and manage prescriptions for the whole family for maximum convenience.

Membership Card
Quickly find your membership card in your account and access other membership details.

Shipping
Shop and ship directly to your home or workplace – Plus members get free shipping.

Download the app and get the most from the club today.

Sam's Club App User Reviews

What do you think about Sam's Club app? Ask the appsupports.co community a question about Sam's Club!

Sam's Club Pros

✓ Sam’s Club App Makes Shopping At Sam’s Worth ItThe Sam’s club app is the ONLY reason I shop at Sam’s Club. I don’t like the level of service I receive as a customer. The long wait when checking out, every single time you check out literally disgusted me. Every time I shopped there I’d grumble and complain about how much I hate this store. That stopped when I started using the app. I walk in grab the few items I came for scan them as I’m putting them in the basket and check out. I have checked out at the back of the store and rolled straight to the exit door. If you have a membership at this time GET THE APP! If you like Sam’s you probably will love them. If you hated your shopping experience you may find yourself no longer feeling the same disappointment. This is an honest review you can tell because I genuinely didn’t like shopping at this store. The app changed that!.SeangrowsthingsVersion: 21.01.11

✓ App Malfunction on a SATURDAY!!!Was in the store yesterday trying to check out with my app & kept receiving error message. The store was crowded And the lines were extremely LONG, down the isles. I told my sister, who had items also & was receiving an error message on her app too that if we couldn’t check out on our phones we would leave everything in the cart right where it was. After 10 minutes of receiving the same error message & letting a few people cut in line in front of us, we decided to continue on through self checkout. We then discovered other people in line looking at their phones & decided to ask the couple in front of us if they were having trouble with their app & they were(which explained why the lines were so long) Being that I haven’t gone through a checkout line at Sams since the app debuted, it was very challenging having to find my membership card, scan items & find $$ to pay for my items. Praying the app doesn’t malfunction ever again!!.Saturday Shopper2Version: 20.08.20

Sam's Club Cons

✗ Love the free shipping for Plus members, but...Love the convenience of shopping from home, in addition to the free shipping for Plus members and the safety factor during this pandemic. Being able to order many of the items we use online means I can get get in and out of the store much quicker when shopping for fresh foods, thereby reducing my risk of being exposed to the virus, though I sincerely miss being able to take my time browsing up and down every aisle in the store. My only complaint with shopping at Sam’s online — and it’s a serious enough matter to have caused me to deduct 3 stars from my rating, is the careless packaging of my orders for shipping. Multiple times when ordering canned goods, the products were shipped in a box that was much too large, with only a small sheet of loosely crumpled paper to “fill” the expansive void, such that the cartons of canned goods get thrown and bounced around inside the box during shipping (likely beginning with these careless workers at Sam’s who probably throw the boxes once they’re packed for shipping, considering the fact that they’ve already shown how little they care about protecting the products inside) resulting in a torn carton with some of the cans spilled out on one occasion, and badly dented cans on several occasions. This is unacceptable and indicative of possibly poor training and little to no supervision, but most likely due an insufficient number of employees to handle the workload..ChellsgramVersion: 20.12.10

✗ Great idea but falls short!This app has some benefits and is nicely laid out. Unfortunately it falls short of a great app. Click n pull has very limited inventory, the app crashes often, and at times freezes. Store maps are inaccurate for some stores. I think this app needs work..Canadadry83Version: 2.1.1

Enjoy Same Day Delivery right to your doorstep! Shop whenever, wherever and have your order handpicked with care. Get it fresh and fast with no hidden fees..