Citizens Bank Mobile Banking App SupportCitizens Bank, N.A.

Citizens Bank Mobile Banking App Support

4.7
4.70063 star

Total 527,572 Ratings

What is Citizens Bank Mobile Banking? Description of Citizens Bank Mobile Banking

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®


DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2024 Citizens Financial Group, Inc. All rights reserved.
Citizens is a brand name of Citizens Bank, N.A. Member FDIC


  1. Citizens Bank Mobile Banking App User Reviews
  2. Citizens Bank Mobile Banking Pros
  3. Citizens Bank Mobile Banking Cons
  4. Is Citizens Bank Mobile Banking legit?
  5. Should I download Citizens Bank Mobile Banking?
  6. Citizens Bank Mobile Banking Screenshots
  7. Product details of Citizens Bank Mobile Banking

Citizens Bank Mobile Banking App User Reviews

What do you think about Citizens Bank Mobile Banking app? Ask the appsupports.co community a question about Citizens Bank Mobile Banking!

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Citizens Bank Mobile Banking Pros

Love the App..I love this app many times you try to get on to different apps when you’re using them they always fail you this one has not failed me and I also figured out when there’s a problem getting on you download the app again because it’s really your security that they care about so everything is at your fingertips you’re able to get your account information send girls pay bills they send checks by way of your account for free it’s just a nice a very nice app is compatible to other people at other banks with Zell it’s beautiful.I also appreciate That you’re able to retrieve your statements you can do it by the year by the month by the day and it’s constantly being updated so what you see is what you see they notify you based on your alerts just a nice app. Amen.Ms Chris103Version: 12.1.0

Bring Back the Old AppAesthetically I find this ad to be very nice. What makes me crazy is the two layer authentication. I have that on my credit card which is fine because I might access it twice a month. However, I access my Citizens accounts three or four times a day. The two level authentication is way over the top. The widget that was on the old app is now gone. I used to find that to be very helpful. There were many times that I would make a charge on my debit card and it won’t show up for three or four days. That makes balancing my account so much more difficult. If you call customer service I have the phone errata hold for an incredibly long period of time. Why don’t they just hire Sabor people and give better customer service. When you do get through call about I generally always get support with a very thick accent. They were offense to them, they racks it is their accent, but if you can’t understand it what good is it. I’ve had to ask to be.Mr. Moose-ninjaVersion: 10.7.0

✓   Citizens Bank Mobile Banking Positive Reviews

Citizens Bank Mobile Banking Cons

Don’t use CitizensI suggest you change banks asap. The customer service and people that work in these locations are pretty nice from my experience. However the bank itself is just crazy. Usually mobile deposits take 24 hours depending on the time you actually do it, but for some reason no matter the time I do, the check takes over 4 days to actually hit your account. This has left me pretty beat for a lot of things at times. Like going without gas lol. Their store hours don’t line up too well with my work schedule or i would go in person but it’s really rough getting there. With every other bank, it will go in instantly. Another issue with the app is how your statements are shown. Purchases and deposits will stay up on hold for weeks at a time, your current balance seems to stay accurate for the most part but it does sometimes fluctuate through the day. Save yourself the headache of so many more issues and move onto a new bank.Anthony_19001400Version: 11.2.0

TrashThis app is trash just like the bank. Of course they just recently merged with HSBC bank, which I had my bank account. I only got information from Citizen about the merger but nothing else. Never received a ATM card or anything regarding my Savings acct. I admit I only had some change in my account with HSBC but it remained open, but as soon as it with Citizen now they closed it, saying it was a Domant account. I was able to log in using the app but as soon as I called about not receiving my ATM card I find out the account is closed. My bank statement which I just got the day I called don’t even reflect a closed account. I called to find out about the ATM card and how to fund the account because I don’t have another acct to transfer the money. Anyways, that’s how I learned I’m no longer a customer. Thanks Citizen and I’m glad I’m not, probably would be unhappy with your service since you have customer service agents who can’t speak English well. I give the app 1 star and the bank get 0 stars from me..NaNa197250Version: 12.1.0

✗   Citizens Bank Mobile Banking Negative Reviews


Is Citizens Bank Mobile Banking legit?

Yes. Citizens Bank Mobile Banking is 100% legit to us. This conclusion was arrived at by running over 527,572 Citizens Bank Mobile Banking user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Citizens Bank Mobile Banking is 91.0/100.


Is Citizens Bank Mobile Banking safe?

Yes. Citizens Bank Mobile Banking is quiet safe to use. This is based on our NLP analysis of over 527,572 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Citizens Bank Mobile Banking is 92.5/100.


Should I download Citizens Bank Mobile Banking?

There have been no security reports that makes Citizens Bank Mobile Banking a dangerous app to use on your smartphone right now.


Citizens Bank Mobile Banking Screenshots

  • citizens bank mobile banking iphone screenshot 1
  • citizens bank mobile banking iphone screenshot 2
  • citizens bank mobile banking iphone screenshot 3
  • citizens bank mobile banking iphone screenshot 4

Product details of Citizens Bank Mobile Banking

App Name:
Citizens Bank Mobile Banking
App Version:
16.8.0
Developer:
Citizens Bank, N.A.
Legitimacy Score:
91.0/100
Safety Score:
92.5/100
Content Rating:
4+ Contains no objectionable material!
Category:
Finance
Language:
EN FR ES   
App Size:
243.76 MB
Price:
Free
Bundle Id:
com.CitizensBank.MobileBankingApp
Relase Date:
17 September 2010, Friday
Last Update:
07 May 2024, Tuesday - 00:04
Compatibility:
IOS 15.0 or later

Citizens Bank Mobile Banking 16.8.0 Update Note
✱ Version History

Thanks for using Citizens Mobile Banking! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience..

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