Citizens Bank Mobile Banking App Support

Citizens Bank Mobile Banking App User Reviews

What do you think about Citizens Bank Mobile Banking app? Ask the appsupports.co community a question about Citizens Bank Mobile Banking!

Citizens Bank Mobile Banking Pros

✓ I don’t understand the 1 starsI’ve been banking with Citizens for ten years now. I’ve been using the mobile app for probably half of that time. I’ve had no issues with the app. I love being able to transfer my money from one account to another, I absolutely love the mobile deposit, I’ve never had an issue with logging in, and when I had a credit card I could make payments to it through the app. I also really like the feature where you can choose which accounts you want displayed on the app (you have to do this on the computer). It’s helped with my savings so much. I’ve had a couple issues with my address and I believe that recently they made it so you can update that info on the app..LoVermont802.0Version: 6.8

✓ My check doesn’t clear on the same day every monthI switched to Citizens 2 years ago, because people at work had Citizens, and their checks always cleared early. Then Citizens started a program, where you get paid two days faster. If that was the case I would get paid on Wednesday, but I don’t. Sometimes it’s there Thursday night, sometimes Friday morning, sometimes nothing until Monday. It’s hard when you live check to check. Also, my former bank didn’t charge me foreign ATM FEES. If I don’t use a Citizens ATM I pay the terminal fee, ($2.50-$6.00 depending where you are) and then Citizens slaps another $3.00 on top of that. It’s either a 10, or 25 minute drive to go to their ATM. I was gonna go to them for a VA HOME IMPROVEMENT LOAN, but I think I’m probably gonna close my account altogether, and go to Chime or something..FloenurtVersion: 15.3.0

Citizens Bank Mobile Banking Cons

✗ Seems to consistently have issues.This app consistently runs into technical problems, which makes it difficult to transfer money between accounts when it’s necessary. This has caused issues with recurring payments and such which is obviously a concern. Due to the rise in malware and hacking I do not leave much money in my checking as a safety net incase anything happens. This is a good practice, though since this app is not reliable, I have been in awkward positions when the app refuses to respond in a timely manner when I have to access my other accounts. If this app was more reliable, I’d recommend it, but I’ve run into problems too many times. I would like to add that it “conveniently” runs into problems during business hours on business days, therefore it’s not a matter of the bank offices being closed. Please fix this, as it would seem by other reviewers this has been going on for years..AGLbadgerVersion: 14.4.0

✗ Decent Aesthetic, God Awful OperationIt’s honestly impressive that after a complete app overhaul that they talked about for what seemed like at least a year managed to make the app experience objectively worse in several ways. 1. With Face-ID enabled, the login screen gives an endless loading screen before even giving me the opportunity to put in my password as an alternative half the time. When Face-ID does work, it often cycles through the loading screen several times before actually taking me to my account. 2. The EXTREMELY useful Citizens Bank widget on iOS is now gone, which was forgivable for the first couple weeks after iOS 14 came out but now, several months later, it still hasn’t returned after multiple updates. 3. For a newly refreshed app design, the Zelle feature is unacceptably cumbersome to the point that I stopped using it despite needing to pay fees on the alternative app Google Pay. 4. The only reason I’m giving the app a 2 rather than a 1 star review is that they finally updated the completely outdated aesthetic of the old app, but it’s hardly worth anything if the app doesn’t work properly more than half the time. Would go back to the old app in a heartbeat..Mdmosher34Version: 10.2.0

Is Citizens Bank Mobile Banking legit?

✅ Yes. Citizens Bank Mobile Banking is 100% legit to us. This conclusion was arrived at by running over 494,512 Citizens Bank Mobile Banking user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Citizens Bank Mobile Banking is 90.8/100.

Is Citizens Bank Mobile Banking safe?

✅ Yes. Citizens Bank Mobile Banking is quiet safe to use. This is based on our NLP analysis of over 494,512 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for Citizens Bank Mobile Banking is 92.3/100.

Should I download Citizens Bank Mobile Banking?

✅ There have been no security reports that makes Citizens Bank Mobile Banking a dangerous app to use on your smartphone right now.