4.6
4.62777 star

Total 162 Negative Reviews

NFL App Complaints & User Negative Comments

NFL app received 162 complaints, negative comments and reviews by users. Can you share your negative thoughts about nfl?

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DelayedI have just stayed up till 5 AM to keep track of the Seahawks game since I am currently in Europe. The app stopped working in the fourth quarter (stuck at 12:29). Have to use google to keep track of score now. This is not the only bug but it is definitely the worst one. Please fix.Version: 53.2.3

Ruined the appThe app was good until they took nfl Redzone off it and now make you pay..Version: 12.3.0

Disable auto start videoPlease add a feature so it doesn’t start to auto play the video when I tap on game score..Version: 55.2.2

Great app but not on phoneGreat app for all the info, scores, updates and highlights. Essential for any NFL fan. Annoyingly on the I-phone you cannot see the full scores on the scores screen as a picture blocks it. Wish this could be fixed..Version: 55.1.5

Tap to reloadRecent update has caused the app to not work, keep getting ‘tap to reload’ message.Version: 55.2.3

Buggy video!I’m sick of watching the same advertisement 3 or 4 times for bud light and never being able to watch the selected video because it won’t play! Fix the video play, please! #adhostage.Version: 53.1.6

Flaky video rendering since updateLove the new branding and layout, but 90% of the time the videos do not work. You just get a grey box and an eternal spinning circle. Kind of frustrating as it worked perfectly with the last version of the app.Version: 53.0.5

Terrible UIThe UI in the last release is a dumpster fire of rushed-out-the-door app design. Single-word titles are broken across multiple lines, scrolling is choppy, pull-to-refresh obliterates the UI. Clearly a non-native app (probably React) which bring the inherent poor-quality user experience you’ve come to expect from 3rd party development. Terrible experience overall on the iPhone from a billion dollar company who should know better..Version: 55.0.8

How about we play loud ads in the middle of your meeting while you try to check scores on the quiet!Takes too long to load, and is slow to update. Google has a faster response time and is just as accurate for checking scores. With invasive ads that now pop up and screw up the user experience, you can’t even check scores on the quiet. Thanks for being a heat score nfl..Version: 54.1.4

AWFUL! NFL GAME PASS BUYER BEWARE!!!The new update to this app is atrocious. Those of us willing to dish out $100 for Game Pass to watch or listen to preseason games on phones have been suckered. You can no longer listen to continuous audio via mobile device. You must keep the app open?! Bonus prize...you can’t use your bluetooth headphones or speakers either?! The press on week 1 games were un watchable via mobile as well. You can’t even watch old games in the Game Pass library via LTE, it only allows me to do it on a wi-fi connection. When you open the desired game the screen will immediately go black. The new layout is also confusing to navigate to find out how to watch / listen to a game via mobile as well. The Game Pass feature works fine on a computer but for those of us that use our phones to watch or listen to games are frustrated! Fix it NFL or your going to lose tons of Game Pass business..Version: 53.0.6

Verizon mobile customers don’t get nfl network?I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and NFL REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch NFL Network via my WiFi Network. I just selected the NFL Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had NFL network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the NFL Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope Nfl App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update the app so this can be remedied...just to watch a little NFL news guys...not that big of a deal. Happy to write a review of Gamepass functionality on this app also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on the app is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in. Other than that great job! Keep up the good work!.Version: 53.1.3

Standings?How about making the standings easy to find. It’s like a maze to work through to actually see the standings here. It’s a key component of the whole season. Should have its own tab on the main screen..Version: 53.2.2

Keeps crashingI’ve had this app for awhile and have never really had a problem with it. But recently every time I click on it, it just shuts itself. I’ve deleted it and reinstalled it and it still does not work. I’ve even tried it on my wife’s phone and it does the same..Version: 55.1.5

Videos not workingContent is good but videos don’t seem to work after new update.Version: 53.0.4

Not Happy!I am confused as to why the latest update to the NFL mobile app has take away my ability to watch NFL network without login has been taken away. I have Verizon as my mobile provider and I believe that should give me access to local and prime time NFL games as well as Playoffs games and NFL network. There is no option in the other account to select verizon as my mobile provider. The options listed are only for TV providers. Please notify me if their is a way to connect to my verizon mobile account. I remember doing this two years ago and having it be fairly simple and I don’t believe I had to do that again before the start of the 2017 season. Please help me with this because I don’t understand why this has happened. Also why has the ability to view games from past seasons been removed this seems to be highly unnecessary. Please go back to the format the app was in for the last few seasons it was much better. Also recently noticed after other people pointed it out that favorited team games don’t show up at the top please change this back to the way it was. I also think the the presentation on the app looked better last year.Version: 53.0.5

No schedule or scores??The schedule has disappeared and doesn't show the games and scores (iOS)..used to love this app but now totally useless..fix it!.Version: 12.3.2

Ads make this app unbearable.I just want to watch a highlight of a catch, so I guess I’ll have to watch two full 55 second advertisements so I can watch this 18 second video. Ridiculous. Save yourself the time and just use google..Version: 54.2.2

No game scheduleGreat app but recent updates have broken the upcoming game schedule page. Now it is just a blank white page :( (iPhone 5S).Version: 12.3.2

Good, but huge problem!So I am in Australia (just to be clear) and I have a problem where only 1/5 articles actually loads. I have tried waiting, restarting the app, reinstalling the app - nothing has fixed it. Not sure if it’s because I am in another country. Hopefully this will be fixed soon, as I read articles from this app every day! Thanks.Version: 55.0.1

FrustratingHave used the app for several years. Used to be called NFL Mobile now just NFL. But it has taken a step backwards big time. Used to have a good balance of articles and videos. Now too heavily biased to video clips. I like actually being able to read reports, pundits views etc etc. But the worst thing is that if they have issued an update to the app they make you update it before using again. Why? Why can’t you just use the old version and update at a time to suit you. I can’t think of another app that I have that has the same restriction..Version: 53.1.3

Why can’t the NFL make apps that are usable?NFL have a real problem with making apps that work. The last version I had didn’t display any new news items. The latest version crashes whenever I try to open a news item. For a corporation as large as this you would expect something approaching usable. And don’t even get me started on the game pass video player.....Version: 53.1.3

Used to be good...I’ve used the app for a few years across multiple devices and used to be on it all the time, though since the release around the beginning of current season, there is vast amount of adds playing before virtually every video. Not only that, also the volume at which the adds play is just abhorrent. Along with crashes since the last release over Christmas, it seems to be going all downhill. Used to be good...now with current UI trying to imitate main webpage (that is useless and loads for ages among other things) I am only sticking with it for checking stories casually..not good..Version: 53.2.4

Rubbish nowCan’t play videos since update!!!.Version: 53.0.2

Awful app,will get rid of Game pass if this remains only choice for viewing on iPad or phone.I don’t believe the positive reviews out there about this app. Use of this app for game pass is extremely frustrating, so much so that I can’t even get through a full game. The lack of controls, the glitches where the game starts from the beginning again for no reason or jumps ahead. The fact that I can’t turn off scores even though I toggle the control that supposedly is for that purpose. All the clutter on the page when I just want the list of games for Game pass (an errant finger can start some chain of videos with no apparent way to stop them). The technical support responses are a joke and not helpful in the least. All in all, this app makes for a really negative experience. Oh, and the topping on the cake is that I’m being forced to use this app now on my iPad. Yea, they have taken away the option of viewing on a platform that actually provided a good experience (safari in my case)..Version: 14.4.0

GamePassAt this point in the streaming video market, I cannot give a worse review for this app and the GamePass service. I want to watch my team out of market and every week it is a new frustration. Last week, my teams game would not play on AppleTV, but every other game did, so I figured out a workaround to AirPlay from my phone (would play on my phone but not the AppleTV). This week, AirPlay doesn’t work from the app, will play on phone but refuses to play in AirPlay mode. I can confirm that AirPlay works from every other video app on my phone, but with NFL, I am left to only watching on my phone. Every week, the video scrubber is difficult to use, making it hard to skip through breaks without scrubbing way ahead in the game. Why can’t they just make it work like literally any other video player? The hide scores feature also does very little to hide scores throughout the app, so good luck not spoiling your games. All in all, this would be OK if it were 5 years ago, but at this point, this app and service are garbage in the market and not worth the subscription price. NFL, c’mon man!.Version: 55.1.9

Fix appCan’t read any of the news NFL post cause it doesn’t load and now I can’t even get on the app itself! “Retry again” like what does that even mean?.Version: 55.2.3

Apple TV app is still terrible after all these years.I’m giving an extra star because the UI change from last year is an improvement over the old one, but it still needs work. Controls: Please, let me fast forward and rewind with Siri. And fast forwarding and rewinding with the remote needs to actually WORK. Clicking left or right on the touch pad pauses; it doesn’t RW or FF. Please, make CLICKING LEFT OR RIGHT FAST FORWARD OR REWIND (NOT TAPPING. CLICKING.). IF A GAME IS PAUSED, VIDEO SHOULD BE EASY TO SCRUB THROUGH. It’s far too sensitive right now, compared to other apps. Don’t get me started on games not loading, being late, etc. etc. etc. Just read other reviews for all the complaints. It’s the worst app I pay for. And for the cost of Gamepass, it should “just work.” Not so. I swear, it makes me want to discontinue my Gamepass subscription and steal NFL games. I won’t because my conscience won’t let me, but until the NFL brings their Apple TV app up to par, I’m going to keep writing these reviews once or twice a year. I don’t expect anything to get better (it hasn’t after 4 years), but writing this review lets me get it off my chest and go back to doing hard work. I may as well; Gamepass doesn’t work right now, and it’s a beautiful day outside..Version: 55.0.9

Horrible App, Support, Business ModelThis app could have been better developed by a team of monkeys sitting at computers. It crashes, the content constantly gives me errors, it will NOT connect to my Chromecast. When inask for help the morons in support tell me that my iPhone 7 isn't supported which is pure garbage. The phone isn't even two years old yet! All of this leads to the next rant. The NFL has officially peaked and is in decline. I'm a cord cutter and cannot for the life of me find a way to consume something I love without jumping through hoops, awful bugs in software, and idiotic restrictions on how and when I can watch content. The NFL seems more obsessed with controlling the personal lives of its labor than building a quality product and then finding ways to share it with its target market. I'm about five minutes away from completely abandoning a league that I have been a life long fan of. So frustrated right now I could scream..Version: 14.3.2

Good idea, insanely bad executionI love football and this is my first year getting Game Pass because I canceled my cable. How the NFL can have an app this bad is beyond me. It can't remember where you are in a game if you minimize the app or just pause and then have to unlock your phone and it's still on the screen. It goes all the way back to the beginning of the game. Getting back to where you left off is very difficult because there are no buttons to go back or forward say 10 or 15 seconds and the slider is very imprecise. Not only that but the app crashes fairly often, and prompts you to sign up when you already have. The restore purchase trick worked once. All this can be fixed with an update but that doesn't seem likely. The customer service is pretty much nonexistent to top it off. I expected so much better from the NFL..Version: 14.3.5

Can’t disable closed captioningI accessed this app every day durning past seasons and I have been a GamePass subscriber for several years. But so far this season I rarely use it and, if the closed captioning bug is not fixed soon, I will cancel my GamePass subscription. CC will not disable. I have the latest operating system installed, I have uninstalled and reinstalled the app, and my settings are correct. But whether it is a live broadcast, game replay or highlights, the annoying closed captioning is still there. It is an irritating, unwanted distraction. There are many other reviews of folks have the same issue. I have contacted support on the NFL website detailing the issue but have yet to receive a response. Very disappointed in the NFL for the poor quality app and lousy customer support..Version: 53.1.7

CommercialsEvery time you click on a video you have to watch a 30 second commercial, and the selection only rotates about once a month. So by the time you’re seen DAZN or Nissan enough to never make you want to buy any of their products, you have to see PlayStation for the next month and resent them as well. Mix up the commercials, NFL. How can the biggest enterprise not be embarrassed about being the worst?.Version: 53.2.5

Load times are unbearable. Free games are high quality.If it wasn’t for the free games, this review would be one star. First of all, the worst part of the app, the article load times. Quick warning: this aspect may just be my experience, because I know people who don’t have issues. Some articles will not be able to be read. You will press on it and it will just never load. And if it does, it will take several minutes to do so. It’s such a shame because I love this app otherwise. The articles are high quality a lot of the times. It’s just that I can’t read many of the because of terrible load times. Besides that, the app is great. Free local games are such a pleasant gift that the NFL doesn’t really have to give. You do have to either log into your tv provider or be on cellular connection. The ads for the video are a little obnoxious, just because they can be like 30 seconds long even if the video is only 15 seconds. But, overall, it’s a middle of the road quality app until they fix the terrible article load times. Would be 4.5-5 stars if this issue was resolved..Version: 55.1.6

Freezes on iPhone 8 plus with iOS 12.0.1Freezes after the initial.Version: 53.1.6

Bad bad badThis is a horrible update!! All about ads and hard to navigate. Would not recommend.Version: 53.1.5

BuggyThe new version does not play video highlights properly however the ad works before the blank white screen. Go figure.Version: 53.1.6

Use to be betterHonestly just bookmark the proper NFL site to your homepage. This app is broken like every one else is saying. The last update said "Fixed bugs to improve in game experience" .......NOPE....Stuffed it The Games tab (currently on Playoffs) shows nothing!!!!! Just sits there with the circle loading icon. Other tabs do work at least. You can't send feedback either. Like other companies these days they release rubbish and don't want to know.Version: 12.3.2

Crashes constantlyTrying to purchase a couple of items. Crashes every time..Version: 54.2.0

Terrible to use and you can’t play games on it even if you have an accountThis needs to be redesigned to be simple to use and if you are in any country it should work what a sht show.Version: 53.1.2

BrokenWhy would you release a new version of the app that clearly doesn’t work? The videos don’t load 80% of the time and when they do you can’t simply exit the video and keep scrolling because no exit icon comes up so you have to close the entire app and try again... Frustrating..Version: 53.0.6

Where’s the live game?Either you define the policy or don’t change it mid season? Past few weeks there are no more live games ? Where did they go? This is total garbage..Version: 55.1.6

For the love of God...If I could give this a -1 star, I probably would. People (Myself included) download this app because they really have no choice. But of all the major professional sports in the United States this is by far the worst handheld app. In the past, I have noted that the best sports app I own is the MLB app. It has great access to game flow, and if you pay extra, which I am willing to do for my team come because I live out of market, I can watch every single game live. It still frustrates me that I can only rarely watch my home team, because I no longer live in their market. More recently, I have noticed that when a notification from “NFL” pops up on my phone, and I try to open the app to read further, it doesn’t link to the article. Often I can’t find it at all. Why bother sending me notifications if it doesn’t take me straight to that news, or other related information about my team. I swear to God the NFL has completely mailed it in with this product..Version: 54.0.4

Video playback needs to be fixedSince update, videos don't play. Just a black panel. Using an iPhone 6 plus..Version: 12.0.5

NFL mobileDoes not display any games after update, put it right QUICK, as cannot go back to previous version!!! Also, plays have disappeared on mobile version, why, essential for an overseas fan.Version: 14.4.0

How could you let this happen?I can’t understand how something went from so good to do bad!! The new update will not play video even after a reinstall. You have ZERO customer service either with this or game pass.... The 2018season is about to start and it’s as if you just don’t care about paying fans?!?.Version: 53.0.4

Needs better executionThe most recent version for both iOS and iPadOS just shows a banner that says “Tap to Retry.” Apparently a known issue and they are working on it, but overall the execution is quite poor. Most critically, GamePass functionality is broken. If you start a game and then go do something else, it forgets your location in the playback except under some circumstances which seem to be when the app doesn’t get swapped out. Maybe, who knows, but it’s almost random and doesn’t meet with the expectations from other streaming apps and services. Your position in the stream should be recorded in the cloud DB such that you can return to the same game playback and position from any device or browser. THIS IS BASIC EXPECTED FUNCTIONALITY. Layout of functions in then iOS, iPadOS, and Apple TV apps is poor as well. I shouldn’t need to find GamePass and scroll through weeks and finals. There is plenty of screen real estate so just have an easier selection mechanism..Version: 55.2.3

What JD Power AwardThe jury's out with my Verizon wireless subscription. I'm unsure if streaming super bowl XLII at no added cost if you're a Verizon wireless customer, but regardless, the 20 minutes of so that I was watching it- sort of- at traffic lights while on my way back to my girlfriends to watch it on a real tv was abysmal at best. Not really intuitive to find the live stream, but I had more buffering than stream. If I had been home, because I currently have no wifi or tv at home (personal reasons) I would not been able to get ANYTHING!! little or no LTE, just 3G or 1X . Called Verizon about it 2 months ago- total futility. In summary, my displeasure is a combination of the lack of intuitiveness of the app to get live stream, and the poor stream quality. It's not my phone- its your coverage. First step- time to chat with customer service - my experience must be better..Version: 14.5.1

Mostly good, but video doesn’t workThe app used to work ok, but the latest release has major issues in video playback. Most of the time trying to play a video results in a white screen that can’t be exited. The test of the content is great, lots of news etc. Good sectioning down by teams favourites etc. Just needs to sort the video content..Version: 53.0.5

I can’t watch full game!!!Every time I click replay full game nothing happens.Version: 14.4.4

Gamepass not really usableUpdate: the previous problem has been fixed...scores can be turned off on the phone. This season, though, the out of market games I want to watch are almost never available the night of the game (the only time I'm interested in watching), even though they advertise 8pm availability. It's really an unacceptable technical failure. And game pass, of course, offers no real customer service. Even when the service simply does not work there is no remedy. I'd call them...but you can't! This app really has no unique content not on many other well done free sports apps other than gamepass. Unfortunately in a serious oversight the developers failed to include the score on/off functionality that exists for the computer interface. This make gamepass essentially unusable in this app, which is really the only feature for which I downloaded it..Version: 14.4.0

Hate itI just want to see the stats but there’s no way to stop the video. It seems like you have to watch a commercial between every single clip. Just another NFL cash grab. Officially deleted..Version: 54.0.4

Too many ads. No love for the fans.I’m really surprised this app has a high rating. They have overdone it with the ads. If you checkout the best plays from a game there are normally 10 quick video clips and before every clip there is an ad. This just turns me off the NFL a bit. A greedy corporation that clearly cares more about there pockets more then the fans. I will watch NBA clips on the NBA app instead and grow my love for that sport..Version: 53.2.4

No help with paymentAfter having to cancel my subscription for personal reasons I attempted to renew my subscription with a newly issued bank card. I received notifications of pending charges from my bank regarding NFL Network which I approved immediately as the season started. Good news! The charges did not go through. In fact, after trying multiple browsers including iTunes to renew my subscription I am met with a message from NFL Network that the card was invalid. I had been using the same card for weeks before trying t renew. I contacted my bank, after being instructed by NFL Network customer service, who informed me they did not see any charges and there were no blocks of payment to NFL Network. I have since attempted multiple times to renew and contact customer support, like they say on their website, and have gotten zero support....Version: 14.3.3

Stop playing videosStop playing videos whenever I click on a game score. If I want to watch a video, I’ll click to watch a video. Annoying and frustrating and there isn’t even a setting to change this.Version: 55.1.4

Buggy, rubbish appMost times pages don’t load within the app, I have to open safari and head to the website to find the information or watch a video. Just get white blank pages with a loading symbol. Never loads. Junk app for a billion dollar organisation..Version: 55.0.0

Good for streaming, Many Alerts Bugs thoughThis app works just fine for streaming. But the alert preferences absolutely don't work at all for me. Im a software developer myself - I'm very tech saavy. I have disabled alerts for every team, and NFL wide, except the Steelers. I have checked this many times. But guess what? I'm still getting frequent alerts for tons of definitely non-steelers content. It's incredibly frustrating - not everyone wants to be alerted every time someone, somewhere, snaps a football. It's alert overload, and their Alert Preferences section settings seem to have zero effect. I had to disable alerts for the entire app in my OS settings because the app wasn't following ANY of the in-app alert preferences. Now I can't get any alerts, and am following the Steelers on a different (non-NFL!) app. Super frustrating. This should be an easy thing to get right - and it's either a blatant bug or intentional UI hiding of the "real" alert preferences. Yuck - bad/manipulative app design. The NFL has all the money in the world and yet their app fails on the most basic features..Version: 55.0.9

Remove the highlight feed from game viewOr at least an option to hide the feed... I don’t have a live watch feed so the highlights is distracting from the update feed... it takes up a third of the screen... it was a great app until this ‘improvement’... now just good.Version: 54.0.4

GamePass worked; Verizon Mobile app does notNFL GamePass/GameRewind subscriber since inception. Yes, NFL, I’m your loyal customer. See below for how you’re repaying all those years of loyalty. NFL GamePass in 2016 was perfect. Then the NFL decided to force everyone onto the Verizon only mobile app. enough said. All issues are with GamePass, as I use NOTHING of the rest of the app. Issues: - No game ever just loads. It takes several minutes each time. - Games pause randomly or jump back moments. - Connection just drops completely, leaving you starting at a buffering screen forever. - Queue ahead breaks the stream, so if you lost the stream, no getting back to your spot easily - No video controls exist inside the view screen (did you seriously just throw out the GamePass app entirely?) - Download game to watch offline feature completely gone (single best feature in GamePass/GameRewind App history and ONLY way to avoid the NFL’s inability to maintain a stream) - All troubleshooting involves: restart app, restart device, log out/in, delete and reinstall app. Never we will fix it. Always do these steps every time to fix things (FYI: they don’t work. Problems remain and random new glitches occur on relogin, like no GamePass games appearing or score off function vanishing) - Zero actual feedback to my questions. Canned answers from first-tier employees trained not to say anything. Irony: GamePass on Chromecast works perfectly. GamePass in browser as well..Version: 14.3.5

Good but lots of room for improvementCoverage overseas while in the same country is good but there is a lot of room for improvement. Below is a list of improvements needed: 1. Every year there is weeks where the app does not work during training camp for overseas users despite paying for the subscription. The app MUST cover the full season for paying customers. 2. Allow paying users to watch from any region of the world not just the country that the registration started from. When I travel overseas during the season I cannot continue to watch. 3. Make all the shows available for watching at any time not just some. Make Good Morning Football selectable outside of US times so we don’t have to watch in the middle of the night. 4. Allow shows to be downloaded in the app for watching not just the games..Version: 53.3.1

Inconsistent VideosSo this may not belong here but I don’t see a way to write a review for the app on the Apple TV. The app on the Apple TV is awful. It goes from not loading, being signed out when you shut down the app, and having audio with no video. There is also an issue where everyday I use the app (with and without closing the app) it asks for me to sign in or state that the content I am trying to view needs to be signed in with my provider. These issues have loomed for a few years at this point. I have attempted to provide feedback but it feels like it falls on deaf ears. I have been responded back once and it was with a support page. The support page answers normally take at least 4 different tries before they would work. During some of my own troubleshooting most of my issues come from my HomePod when it is connected to my Apple TV. The sound will come through but no video. Force closing and restarting device still didn’t resolve the issue. Turned off the HomePod audio and I was able to correct the issues to a degree. This issue has been happening since 2018 when the HomePod came out. I would love to help out because I don’t think I am the only one. I do want to end up some positive notes. The video when it does connect is wonderful. The app on the iPhone is great. Much more robust than the Apple TV app..Version: 55.2.1

Nothing WorksTrying to watch highlights. Only thing that will play are ads before the video, then the actual video doesn’t play. Garbage app..Version: 53.1.5

Update don’t workI updated the app and at the moment the hall of fame is being played. I live in Australia and the scoreboard isn’t changing nor the quarters what is going on??? Disappointed.Version: 53.0.4

Stop forcing video contentYou need to quit the automatic playing of highlights when all we want to do is check the box score. It’s plain to see this feature only exists to shove more advertising down our throats.Version: 55.1.1

NFL is second class in apps - don’t pay for it!Overall a barely adequate app. For one, why is there not drive chart/play by play in the ipad app. Since NFL doesnt allow live streaming on most games, it would be nice to see the in game play by play like you can on the web or the iphone version. Even the screen shots in the app store show it to be there (which it used to be there on older versions). I've used this app for years and used to like it, but gave it a 3 as I consider it to be middle of the road as far as it's overall quality. If they put some more work and focus in, this app could be truly awesome. Downgraded my rate to 2. If you pay for the audio some stations - WBZ Boston - block their commercials. This means you miss the start after the break and they often leave early to the break. Why we must pay for this kind of performance is beyond me. No wonder the NFL is dying. Why can’t you fix your platform?.Version: 14.4.0

Needs Some TweaksThis rating is for the NFL Game Pass portion of the app. Things I like: 1) Set the settings for scores off so the games to get “blown”. 2) The condensed game is great if you’re limited on time. 3) If you wait about an hour after the game, you can watch the complete game commercial free. Very nice feature. Things I’d like to see improved: 1) Turn off the fading when you click the screen and want to pause, rewind, or fast forward. This fading of the screen will continue for several seconds. It’s not needed and makes it difficult to see the screen in bright sunlight. 2) Allow you to continue a game where you left off. 3) When you try to change where you are in the game by holding the time line, allow the time to show so you can more the time line to the time that you want. Similar to other streaming apps like Netflix, etc. 4) Allow you to click the 10 seconds for rewind or forward several times to that you can move it quickly. Instead, you click the 10 second button and you have to wait 1-2 seconds for the app to catch up to be able to click it again..Version: 54.2.0

Articles are slow to load if they load at allArticles can take 30 seconds or longer to load. Half the time I give up. App used to be great and then over time has gotten worse.Version: 55.0.1

Plays?!?Why does the “Plays” part of the in-game section NOT work?!? Would be nice to be able to watch the play-by-play of games like last season (2018)..Version: 54.1.3

Why change a good app?The old app was fantastic. The layout was good, clear and very visual, the new one is like the website, uninspiring. Worst of all, some pages take ages to load and some don’t load at all. This app used to be the first thing I opened every morning, not anymore. Please change it back..Version: 53.0.4

Videos don’t play, only the ads doAds will always play, actual videos never do. Always stuck at a white screen after ad plays..Version: 53.1.6

WHATS UP????App just stopped opening...any help here???.Version: 55.1.6

Great content, but...There’s way too many bugs. i use this app because it’s the best nfl app you can get, which is kinda sad. but lately, whenever i try to click on one of the teams, and it takes me to the “teams” section, it’ll say “something went wrong, please try again.” it’s been happening for maybe two weeks now and i try restarting my phone, reinstalling the app. etc. but it doesn’t do anything. i get frustrated with the playback on videos as well; a lot of them require me to completely close the app and try again, sometimes three or four times. it’s just annoying. so BASICALLY, app developers, when you say your updates have bug fixes and improvements, it’d be nice if that were actually true. thanks 🙄 go niners tho 😇.Version: 54.2.2

Update terrible2017 App was amazing!! 2018 App a waste of time - can’t watch highlights or videos, they just won’t load. Very clunky. Bring back last years App. The season is upon us, please fix this..Version: 53.0.6

Casting needs to be corrected NOW!!!Chrome cast doesn't work on this although it is highlighted as a feature and the icon is displayed on the app itself. The when trying to cast the TV screen will load but then drop and revert back to host device. This makes it cumbersome to watch a game, either you must watch from a mobile device, or create a direct connect to the the TV, which I've done as work around. This is less than optimal especially when your paying $100. This should be a quick fix; yet has been continuously overlooked. The quality of streaming and editing of the commercials is good but to be expected for the cost. This app isn't on par with MLB which is cheaper, live, and with less issues, and you're able to cast..Version: 53.1.2

Ads destroy this appThe content on this app is second to none. However, I cannot continue to use it as the video ad system is atrocious. Once you click on a highlight video it takes you straight into a 30sec ad that is unskippable. This in itself, while annoying, is not the main cause of my frustration. It is the fact that you cannot even exit out of the highlight section until the ad has played so essentially every second highlight you get held hostage for 30 seconds while you wait for ads. It should be noted also, that most of the ads are longer than the highlights that follow..Version: 54.1.2

Worse since updateSince the last round of updates which made significant changes to the UI the app is very buggy. The worst being the video performance - the videos have lost their in-screen controls for pausing, rewinding etc. and crucially can’t be closed - this means once you open a video chain the only way to exit to the main page is to close and reopen the app, which is annoying. Content is all still fine, and the app will look and work nicely once the bugs are sorted, but for now it’s a major step backwards..Version: 53.0.6

“Upgrade” is a disappointmentWe’ve had Gamepass since it came out and I have had the NFL app for years and years. The execution of Gamepass within the App has gotten worst from last year (which I did not think was possible). In fact, the NFL app has gotten progressively worse since it came out. How is that possible? If I could give this no stars, I would. Here are my complaints for iPhone app: - Navigation to older games is not intuitive and not easy to do. - Favorite team does not appear at the top when navigating to older games - Audio does not play in the background and cuts out when phone display goes off but not all the time - when audio cuts out a black screen appears at the bottom of the app where the audio should be and nothing to do about it. You have to exit the app and get back (then have to do the rigamarole of finding the game again) - once you get back to the game it definitely does not go to where you left off and it is almost impossible to get back to where you were and scrubbing function is awful for the audio. Impossible to know where you were and impossible to get back even if you do know. - the app crashes with Gamepass audio. - if you navigate to read articles within NFL while listening to the audio which you should be able to do and you accidentally click on a video it’ll either crash or start the video. And because of the above navigation and scrubbing problems this is incredibly frustrating. At least ask me if that’s what I want to do!.Version: 53.0.2

AdsTo watch a 38 second clip. I need to watch a one minute ad every time. What a joke..Version: 54.2.0

Such a terrible appJust riddled with ad after ad.Version: 55.1.1

Fail....The app would not load beyond the blue screen, delete ,reinstalled .The same..Version: 54.1.3

Gets the job done...but...NHL, NBA, MLB, and even MLS have the opportunity to pay the application to view games live on your devices but the NFL doesn’t... NFL ands it’s fan seem to be supportive of the military but I don’t feel supported overseas!! If I’m trying to watch the game I have to rely on military sports channels which only plays 2 Channels for two teams that is never my team... so I have to wait until the game is done just to watch the highlights because I can’t watch the full replay... I can’t even pay for game pass because game pass is only available in random European app stores so I’m SOL in Okinawa Japan. Let me watch my boys darn It! also, I think the NFL app should also look more like the MLB and NHL apps that are similar and more easy to navigate also. These commercials for each highlight is also unbearable and it isn’t even a different commercial, it’s the same commercials before each and every video clip of a 15 second play. Hook me up!!!!.Version: 14.4.1

Update every two weeks... smart thinkin’What a brilliant idea to update your app the morning of the first Sunday of week 1. A better plan could not have been made. It worked so smoothly and flawlessly that I couldn’t even tell it had updated. It worked like a charm... at getting me up and out of my chair and outside, since the app itself doesnt function now. Since I’m in a place without television, I now have no options to watch any of the games today. I wonder: is this part of the play 60 initiative??? I don’t know, but I’d be willing to bet the NFL’s advertisers would be sick to hear that they’ve completely eliminated the viewership from their app. Commissioner Goodell should maybe think about investing a little more time and money in their IT department if they want to reach as many viewers as possible. Maybe stop dreaming about European and Mexican markets and make sure your current constituents are getting what they want and expect from the league?.Version: 53.1.1

Attention! Save your money don't downloadThe old app was very good, but paying $300 a year for this in Australia you would hope it would stream on your mobile live. It doesn't. Desktop version is good. Although it does stop and ask you to log in multiple times a game. Mobile doesn't chromecast and mobile does not show nfl network. I'm a huge NFL and have had a subscription for 5 years straight. This will be my last..Version: 14.3.5

Forced updatesYou shouldn’t have to update if you don’t want..Version: 55.1.5

Bring back the game pass appAfter removing the brilliant game pass app from the App Store this year, its almost like they went out of their way to make an unenjoyable experience. The app is so bloated it was impossible to use, and you had to wade through so many spoilers it wasn’t fun. Now, with the latest update, you can’t watch game pass games through the app at all. Seems like the NFL is inaccessible from ios..Version: 14.4.5

Auto play AdsAuto play ads even when just checking box scores. Worst major sports app out there..Version: 54.0.6

New versionCrashes as soon as I open it..Version: 12.3.2

New Update Makes App Almost WorthlessI’ve loved this app for years because it was easy to see news from around the NFL. Emphasis on “was”. This new update is terrible. It seems like most of the news articles are gone or difficult to find and these are the main reason that I use this app. The organization/navigation is terrible and makes no sense. Seems like a lot more videos than actual articles and there’s no way to filter it to just see the articles. Also no way to tell what you have and haven’t already looked at. I prefer being able to scroll quickly through and easily tell what articles are new. I feel like I’m missing more news than I’m actually seeing with this update. I tried the Bleacher Report app for the first time and saw more news articles from the NFL network on there than in their own app..Version: 53.0.4

Don’t get this appNot friendly to use, I install this up pay 135$ for subscription and it doesn’t work, try all I could for an hour. Than cancel my subscription and delete the app. There is no customer help also if app don’t work there is no where to get help.Version: 55.0.9

TerribleThis app has tons of promise but is very poorly executed. It’s like it has been coded on a budget, and a tight one. Streaming is woefully unreliable and the video playback lacks any sort of basic controls, can’t rewind or fast forward by 10 seconds. Good luck trying to rewind or fast forward using the slider at the bottom too, it’s like the programed that to only be the size of a pin, you can’t actually move it. Then they went and updated the app and apparently can’t figure out how to leave in the only good feature which hid the scores of the games for people like me who can’t watch the games live so I pay for game pass and watch them later. All the games are currently spoiled for me because I can see the score as I go to start the game. I contacted support and all they said was it’s unavailable. Maybe I should make the money I pay for game pass unavailable too. Terrible, clumsy app..Version: 53.1.3

Does not workAwful waste of time.Version: 54.1.1

NFL updateUpdate doesn’t work! Gets stuck on the new logo..Version: 54.0.7

Inconsistent performance...When it works its great..although would be nice to hide the scores so you can watch highlights without knowing the result...unfortunately you have to have optimal conditions to use it any slight drop (4 bars to 3 or 2 even) and forget about it..videos that either dont load or just buffer and you cant even load the news stories..would love to see the ability to cache some data help solve this..or maybe compress things to use less data/bandwidth.Version: 54.1.1

Main feature I use is not workingThe games/playoffs function has stopped working since week 16! Wrong time of the year to have it go down. Please fix for tomorrow. New Zealand App Store..Version: 12.3.2

Update failContent is brilliant, best available. However I haven’t been able to open a news article since this latest update. Videos still work fine but I’m more of a reader..Version: 55.0.0

Runied a perfect app.This used to be my go-to app for finding all the up to date new on what's going on in the NFL. Being in the uk means there is not loads of coverage and this was my way of keeping in the know. But now I can't use it!!! I have an old iPhone and now this app won't work Sometimes it may load, only for it to freeze and close down. Sometimes it doesn't even load. Thanks to whoever redesigned this app into on that was used everyday to one that is now a waste of phone memory. Hopefully you can sort this out before the start of the regular season!!.Version: 53.0.7

Wifi Streaming through TV Provider doesn't work anymore!!!This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!.Version: 54.0.2

Too many advertisements!I watch one video, the one commercial and then another NFL video and the same commercial over again. It’s too much! Once is plenty already..Version: 53.2.7

Please fixHave been using this app for years, being abroad helps me stay in the game. But the recent update doesn't show any games scheduled. Can you please look into this and fix for the playoffs?!.Version: 12.3.2

Game pass still a no goIt’s late October, and I still can’t log in to Game Pass to watch the content I paid for in either the iPhone, iPad, or Apple TV versions of this app. But the same credentials will let me log in and view it (with a poorer experience) in Safari. What gives? My messages to NFL support give only canned responses, and the website help says that there is a known issue and please be patient. We are entering week 7 and it’s still not working! It worked last year... what broke? I don’t want a refund, I want what I paid for. I want to see NFL games on my big screen, and on my iPad Pro without all the wonkiness of using the web browser (which can’t cast the video to my big screen because, well, reasons). Developer incompetence? An argument with Apple about not getting a cut of the revenue from me buying Game Pass directly from the NFL and not throught the app (I would vigorously side with the NFL if that’s the case)? I don’t care. I’ve spent thousands on expensive hardware, networking, and licensed content to have a great NFL experience and I’m not getting it. Fix now..Version: 55.1.2

AppToo much advertising plus not even a simple article will open up. Terrible app. Canadian app the score is way better..Version: 55.2.2

Was greatI’ve used this app since I got back into the NFL at the start of last season. Generally it has worked excellently, provides all the up to date news, notifications for big stories. Plenty of stats for those number minded people out there like myself as well as all the standings. It updates as it moves through the season and focussed on what is happening now...draft, OTA’s, preseason etc. It was a 5* app until the new update. They’ve brought it in line with the website with how it looks and instead of making it clearer with news and analysis divided into sections it just brought the app to a screeching halt. The videos have to be opened twice now as the first time just shows a white screen, any time you step out of the app for a short moment (such as to make a note of something on another app) it resets back to the home screen and you have to go back through to find the news article. This has led me to have to use the nfl website on my browser rather than the app which defeats the object. In review, it now looks snazzier but works worse, an analogy for most of modern society..Version: 53.0.0

Turned offToo many updates guys - 1 every couple of days - driving us nuts! Enough already....... you are ruining a great app..Version: 53.1.3

The update makes this app unusableHave always loved this app, but it’s seriously unworkable now. I’ve been trying to downgrade to the previous version of the app, to get back to its former glory but no luck so far. Best bet is to delete the app and check back in when the season proper starts, hopefully they’ve fixed it by then..Version: 53.0.5

Update has ruined this appI have used this app for a few years and always found it good and when checking the scores I could keep up to date but since the current update it performs slow, the score section is poor and designed horribly. I hope this gets fixed as I thought the update had teething problems but it has updated again since. 😠.Version: 53.0.6

Doesn’t workHands down the worst app I’ve used in my life. Literally doesn’t open most of the time even though it’s updated and my phone is on the latest iOS. When it does it’s also incredibly slow even when on a strong WiFi connection. Useless.Version: 53.2.3

Good app, until the ads load up.The ads ruin this for me, every article now has a banner ad down the right hand side which plays music over the top of everything else, the only way I can stop it is to tap the ad. If I had to just do this once I could live with it, but it happens on every single page I read on the app. Very poor..Version: 14.3.3

Can never read articlesFor about 2-3 months now when you click on an article it never loads. I can open possible 10% of the articles which is very frustrating as an NFL supporter.Version: 55.0.1

BruhFix ur app plz.Version: 53.1.9

Click and nadaMost of the time when clicking on a story, not a video, it never opens....it’s gotten to the point that when I want to read anything about the NFL I have to go to, gasp, espn. This started happening a couple of months ago and has only gotten worse. The story simply will not load. Videos play fine so it’s not a connection issue..Version: 55.0.1

Notifications worthless when they won’t load in appWhy even send notifications if the app is just going to sit on the home page or previous video/article? First one will work and open the app. Successive ones just delete the notification (so I can’t see it later) and don’t load the story or video (so I can’t see it ever) FRUSTRATING! See USA Today’s app for how this should work - they do it to perfection, regardless where you are, a newly tapped notification will take you to the app and prompt to make sure you want to view it. This isn’t hard guys come on. Everything else is decent and I appreciate being able to watch games and highlights on my phone but the notification fail docks you to 40% overall..Version: 14.3.5

Streaming from Verizon is STILL glitchy!!!How many years has it been? I mean, it's been at least two that I know of. At least two years. It's been TWO YEARS and this thing still needs to buffer every 20 seconds? I'll occasionally get lucky and it will go a minute, but I'm constantly on edge fearing the next buffer. It inevitably happens, many times right as a play is occurring which is saying something with how little of an NFL game is actual action. I get the sense this is on purpose to get us to watch the games on TV, or Verizon's sponsorship isn't worth enough for the demand. Two stars. One because I have to, and one for the idea of being able to stream games. If HBO can stream to a hundred million people in HD flawlessly, a multi-billion dollar industry like professional football can do it. Come on people..Version: 14.3.2

Video Highlights optional?For 2020 still a great app with all the highlights. However, i cannot seem to have the game tracker on for the full screen without the video highlights streaming the entire time..Version: 55.0.9

Terrible app and supportCan’t switch off scores. So what’s the point? When I open the app I want to see schedule of games not highlights. Or at least give me the choice. Pathetic.Version: 54.0.7

Not terrible. But old versions were better.Getting a bit unnecessarily convoluted. Vids and articles not clearly marked ...constantly clicking links to read articles; only to be taken to an unwanted video instead (all of which make you sit through an ad before watching). Sometime i just want to read; not watch. Meh. Old versions were so much better..Version: 53.1.9

What a shame...For a billion dollar industry to come out with such a poor, unreliable and buggy app just goes to show how much they really care about their client base. Should you want to watch any highlight, you’ll be forced to watch an ad, and then have the highlights unable to play forcing you to watch another ad and repeat. God forbid us for wanting to watch a highlight through this app painlessly. Just another example of the NFL disappointing it’s fans furthermore..Version: 53.1.5

Don’t botherThis year’s refresh of the app is horrible, a downgrade in every way. Favourite team’s games don’t stick to the top of the game list. The game list shifts to the next week early, before the bulk of games have even been played..Version: 53.2.3

Utterly unusableFull of bugs, crashes all the time and takes forever to open content from the hone screen. They managed to ruin a great app with great content..Version: 55.0.1

I miss the old oneMuch preferred the previous version. I don’t care to watch video so much. I like to read articles, and I find it hard to 1 find them. And 2 yeah, find them. Too much video....Version: 53.1.2

Too many ads.....Really annoying trying to keep up to date with the scores, when Ads auto play and take up over half the screen.......Version: 55.0.9

From great to poorThis is a shame. A massive shame. I have had this app for a while now and last season it was great. Up to date scores; team rosters and details; and it actually worked well. For some reason, the developers have ‘updated’ the app. And made it worse. The videos aren’t very responsive. There’s no team roster info. The app is sluggish, slow and laggy. Why oh why did you change it?! I shall give this app a couple of wells but unless it improves as the season progresses, it’s being deleted. And that would be the real shame.Version: 53.1.1

Battery destroyerNot only does this app burn through battery faster than any other, it’s slow to update AND auto-plays highlights which makes the app glacial..Version: 55.0.9

App has never really been goodIt’s a terrible buggy and laggy app. Trying to get scores or see the plays is a huge chore and better done through a google search. They had live games for a while but there’s just too much useless video now. It’s ok for some news but I’m just surprised that after this long it’s still this bad. Read the ‘recent’ reviews for the real opinion. Apple has been bad lately at faking reviews or allowing them..Version: 55.1.9

Misses the PointThe re-designed interface looks pretty nice, but is fails in some of its most basic functions. Most importantly, clicking the “Games” tab indeed shows a listing of the day’s games, but no scores! Even when the game is finished! You click on the specific game and still no score! You have to WORK to figure out the scores—I just don’t understand it. My other main complaint is that for the $99 I spent on Game Pass, one should not have to watch commercials in order to view video highlights elsewhere in the app. Podcasters and other content providers give privileged access to their content for basically any level of support. Here, you pay $99 (for the home town radio broadcasts) and get some other features that I happen to not care about, but you don’t get to watch highlights without sitting through commercials every other one. I paid the $99 essentially to hear Merril Reese call Eagles games, but for that kind of money I expect a much better product from the NFL. Surely this enormously well-resources organization can put out a top-quality app if they wanted to..Version: 53.1.3

Notifications don’t work properlyApp is fine, except clicking on at least 50% of the notifications you get just opens the app and doesn’t take you to the full news story you want to read about. This has been the case for months now..Version: 53.2.7

Video playbackAny reason I cannot turn off the close captions in videos? Tried reloading and still persists. Apart from that it works well.Version: 53.2.2

Coach’s filmFor the most part the app is awesome. I really like to re-watch certain games and it’s great to be able to watch the condensed game. But I really like to watch the all-22 film of my favorite teams on Tuesday’s. I have a football background, and i am sure most that use this feature were either a player or a coach at one time. So in comparison to hudl, or the various film softwares i have used over the years this one is by far the worst. You can only rewind or fast forward in increments of 10 seconds, whereas most platforms let you rewind second by second. So when i want to rewatch each receivers route (or see where the guard misstepped, or see why the safety got out of position, etc) i can only do that in 10 second increments (where most plays are not 10 full seconds) so it turns into a lot wasted time. It seems like an easy fix. Realistically, most fans do not watch the coach’s film, because there is no sound and it is not the view we are used to on TV. I would assume the vast majority of people using this feature are players and coach’s, so i think catering to that audience for this one area of the app could really improve things..Version: 54.1.0

What’s going onWhere do you source the highlights from, some of the scoring touchdowns are not shown. You’re watching the game glance at the score and it’s increased for one side....how there’s been nothing shown. What would be good is a way to watch the highlights without knowing the score. 3/1/21 Where’s the playoff picture, this app used to be great and up to date but sadly not anymore. Suppose it’s all down to cost and how many more adverts can be squeezed in..Version: 55.2.0

Videos don’t work since updateSince update the videos don’t work. Just a white screen and nothing loads! Killer as the only way to get good nfl news in Australia! Fix ASAP please.Version: 53.0.4

Always updatingThe app requires updates every week it seems!! Most apps once a month or so. Please fix.Version: 54.0.7

CrapI keep hearing about being able to watch the games free on this app.... complete BS! No you can’t... you need a subscription which costs money. Garbage app... with garbage lies...Version: 53.2.6

Pro bowlCan’t seem to vote for pro bowl smh.Version: 54.1.5

Shame On YOU NFLWhy would anyone pay $75 a month and can’t live stream games? I don’t live in the local market of my team anymore. I want to watch my team play more often but every legal way gets closed off because it’s all streaming of local market. I live in an area that doesn’t even have an NFL team. The closest teams are Dallas, New Orleans and Kansas City. If I could get my teams games on my tv I wouldn’t have the need to stream them. But I can’t stream them because the league are complete arses and will only allow you to stream whatever game they decide is in your local viewing area. I’m stuck with the Texans and Ravens this week. I can’t stand either team. Seriously thinking it’s time for another boycott of the NFL. Maybe permanent this time. What a horrible league the NFL has become. Teaches kids that it’s expected to cheat, and let’s not give fans the games they want. But it’s us the fans who pay their salaries by buying tickets paying to watch games buying merchandise and paying for the stadiums..Version: 54.1.5

Video feeds unreliable 2018 preseasonI have been using the NFL apps steadily for years and have had terrible results with my devices recently. Streaming either game highlights or game pass content often results in black screen of no video content within the app. I have 2 different iPhone models on Verizon and an iPad on AT&T. It is not the device or the network, sometimes NFL video will only work on 1 of three devices. I check my speed with speedtest to make sure I have a reliable signal and data speed before expecting video to work. NFL and whatever services they are using need to spend more time improving the stability of their app and video streams. I have used NFL streaming on Sundays from Verizon for years and I know about all the quirks but the lack of video working during this 2018 preseason really concerns me. If Netflix or Prime video was this bad on iOS people would drop their subscriptions. Please improve stability for all the fans who are increasingly mobile..Version: 53.0.6

DESTROYED BY ADS!!!They claim every update is to improve the Fan Experience but all I ever experience is being assaulted by more and more ADs!! I prefer to see football scores or highlights. I can’t even read a box score without a stupid ad loading at the top of the screen.Version: 54.0.5

Links will not openHad the app for years and have always rated it highly. Recently (last 2 months) I haven’t been able to open any links to articles. Just get spinning wheel and nothing else. I raised a ticket for the app but for the most generic answer back that did not even answer my questions or look like anyone had even read it. Until this is fixed cannot rate this app any higher.Version: 55.0.1

Too many adsPlease allow me to watch the video I selected first. The app brings up a video I didn’t want to watch so I skip it, watch an ad, skip the next video which again isn’t the video I selected, watch another ad, then finally the video I initially selected to begin with. Way way way too many ads. I understand that that’s how you make money, but at least provide the option to pay not to see any ads because the ads are EXCESSIVE!!.Version: 54.1.7

Videos are annoying on pop up!!When you click on a game videos come up and it’s annoying as hell! Get rid of the videos !!.Version: 54.0.7

Great app with a minor but glaring inconvenienceI wish videos didn’t require so much preparation to watch. Sometimes a video starts and I want to turn down the volume/adjust the brightness or respond to a text message, but when I swipe up for the former or down to even just check a message, the video stops. This wouldn’t be so bad, but when this happens, the process of watching the video completely restarts. This is particularly annoying when I’m trying to watch a 10-15 second video but have to sit through a 30-40 second advertisement and is only further escalated when I have to do so twice. Overall, I enjoy the app, love the content, and use it daily, but this hassle is something I have to deal with just about every time I use the app, and improved functionality could really go a long way in my app experience..Version: 14.4.4

Inconvenient and confusingI have had NFL Mobile for a few years now and have always enjoyed the layout and format of the app; however, the newest version/change is very inconvenient and confusing. Although all of the information is there about your “favorite team”, it requires lots of scrolling and searching to simply find the news stories. The older version was more colorful and organized which made it more enjoyable. Before, if I had read a news story, there would be a check saying I had read it which was very useful. I also can no longer select multiple favorite teams to get updates. I used to have three teams favorited, but thats not possible any more. Lastly, I found a glitch. Two days ago, (Monday) I finally received the final scoring and game score updates on the Ravens preseason game which was Thursday night. It took 4 days for my phone to receive the game notifications. The current version is functional and works, but the old version was much better in my opinion, I don’t find the app as enjoyable anymore..Version: 53.0.6

Great idea. Lousy execution.Live streaming works quite well in general. The problems occur when playing back games after they are done, whether it be video or radio broadcasts. If you just play the content, it usually does well enough. However, if you want to skip around in the game, it is very inconsistent, oftentimes resulting in the stream starting over again from the beginning. Let’s say I want to skip back 30 seconds to watch a play again. There is simply no good way to do this and it’s just problematic for the app. Oftentimes you cannot even see where you are in the video because it does not display all the numbers (the game I am listening to reads “02...”, so I know only that I am sometime in the 2nd hour). This makes accurately moving earlier or later in the stream extremely awkward, ineffective, and pretty much impossible. How about adding the now-standard option buttons to skip 15 seconds forward or backward in the stream? This is NOT hard to do. Also, if you have the stream displaying in full screen mode, you pretty much can’t skip the stream forward or backward. You have to decrease the display size, then you can do it, albeit chunkily. It’s remarkable how far ahead MLB is compared to NFL when it comes to streaming content. MLB makes the experience nearly seamless. With the NFL, it’s an unpleasant experience..Version: 14.4.3

Poor AppVideo rarely loads; try to watch video highlights as indicated and they rarely load; they should get advice from MLB👎🏻.Version: 53.1.5

App won’t work on iPhone XAnytime I open a news article, the app crashes, booting me back to the home screen. Deleting and reinstalling the app didn’t work, and support tells you to use the website instead. That is no solution! This has been happening since the last update almost a month ago. Congrats on breaking the app and not bothering to fix it for so long..Version: 53.0.8

Widget Doesn’t WorkThe widget just stays blank. It’s been 2 weeks of this with no change.Version: 55.1.5

Not so muchThis app just had an update and now I can’t even watch the game like I used too. It keeps going to the provider and then once I go through the trouble of entering all the info they asked for-it still just goes right back to square one with no game. This isn’t the first bad taste this app has left in my mouth as I had to figure this all out after their last update. I would have just bought the $99 subscription to their app but it doesn’t say anything about giving you all of the regular season games if you do (and isn’t that supposed to be what you Purchase the app for)? It’s my opinion that these folks just keep finding a way to screw up a good thing. Good when it works but that’s not that often...thumbs down as far as I’m concerned-I’ll just stick to a cable provider and skip their app....jeez-shouldn’t be this hard to watch football..Version: 53.1.3

Worthless now that Verizon deal is overI used this app for probably 5 years and loved every minute of it. NFL network for free & 1.99/ month redzone was amazing. It was the cheapest & easiest way to get your football fix That is why it had great ratings until 2018 when the Verizon deal ended and now the app is worthless for streaming. Since the last update you are only allowed to stream games using your cellular data that you will be charged for and it still asks for a tv provider half the time. I can’t afford to stream 7 hours of redzone on just a cellular connection every weekend and not get throttled by Verizon for going over my data limit. They also tripled the price of redzone. I doubt this is all do to software errors, Someone made the choices to do this and it ruined the app. If you want news and scores this is fine but I will never use it as a streaming app anymore.Version: 53.1.3

Not bad.Useful. Nice implementation of game pass..Version: 12.2.2

Get back to old style plsThis app now is really weak, I press into a game just want to know play by play, do not play video automatic, and the drive update is too too slow, cannot get information on time.Version: 54.1.4

App could use some workApp isn’t very good. Not sure what it is, maybe the graphic design maybe I don’t know what I’m talking about, but the app lags a lot. Even the ads(video) take a long time to load and often freeze. Watching any video content isn’t great on here. There is also this issue that when you click on a banner notification, it lags, and the content often times doesn’t show up.. I’ll click on a story that shows up as a notification, the story will try to load for a second, it will freeze, and I’ll end up on the apps home page. I had this issue with my One + and I continue to have it with my iPhone X. The loading/freezing issue happens with good service available and on WiFi so I don’t think it’s a phone reception issue..Version: 53.2.7

Needle in a haystackCan’t find a box score and scoring updates are not obvious. For example, Arizona scores 2 TDs against Dallas in a preseason game and it’s almost impossible to fine how the score occurred. I had to look at a Dallas interception to see Arizona had returned it for a TD. Still don’t know where the other TD came from. Badly set out!.Version: 53.0.7

Slowed down and more crashes & bugs recentlyI’ve used the app for a few years, fairly reliably but recently it has become quite slow and every time I open a story to read; the page crashes. Hopefully it’ll get fixed soon, but it’s not usable in its current build! Shame really!.Version: 53.1.4

Endless NotificationsThis app does not respect its own, internal notification settings. I have it set to notify when my favourite team starts a game and to notify me of the final score. No other options are selected yet I am bombarded by team news stories; sometimes up to 10 a day. The app did not have this problem last year. Will be disabling all notifications for this app in the iOS settings from now on..Version: 53.1.7

Nice design, not good workabilityLooks really nice, but I feel like it's a step down from the older app in terms of trying to follow a game. The page doesn't refresh, unless I quit the app and reopen it every couple of minutes..Version: 12.3.2

Too much white spaceThe app has far too much wasted white space now? Team icons are smaller, as are the scores, so it’s actually harder for me to see how the days games have gone. Also when I enter the games section my teams score isn’t right at the top ready for me to see? I have to search and scroll through to find it? It’s just a more frustrating app now 😞.Version: 53.0.7

Each year, the app gets worse.I have had the NFL app for years now, and I loved checking the app for scores and highlights, as well as streaming games whenever I have time to watch. Each year, the app as a whole has gotten worse and more confusing. This season is the worst update yet. I can’t even check scores here anymore because it was never as accurate as it was before. Sometimes, the time on the scoreboard will freeze too, even after restarting and refreshing it. As far as the highlights section goes, I can’t even load a video half the time I try to click on it, and when I do, sometimes the app will give me the boot and I have to load the app again. Also, checking the standings is a joke. The standings aren’t even organized by record, but rather by alphabetical order. It has never happened on the previous updates until this season. I hardly use the app now because I can’t enjoy it without an issue occurring. The older layouts and updates were much better and easier to use..Version: 53.1.2

PoorNo idea where these positive reviews are coming from. The app lags on 4g and WiFi super fast broadband. The app is full of dead links / links that never load. Seriously the guys at the NFL need to take a look at the MLB app to see how it’s done. Really shoddy work guys, and for the 100th season centennial as well. App belongs in 2009..Version: 54.2.5

Almost perfectGreat app, filled with content. Just needs a ‘live’ button, that refresh’s stats/play by plY etc. to the newest details. And MORE IMPORTANTLY turn off the automatic highlight videos. There is a button for highlights..Version: 55.1.5

Fail whaleAuto play music or something in the background!!! Why. I’m trying to watch one video and up strikes a song from god knows where. This is one of the most frustrating apps for a sport I love. And don’t even get me started on the limitations of Gamepass. This app is once again going in the bin. It’s very much a keep failing for the NFL.Version: 14.4.1

Could be betterNavigation is poor. Click on a video and you can’t back out to the previous menu until you are forced to watch the ad and video. No way to skip ads after a few seconds even though it’s the same ad again and again on every video clip.Version: 14.4.4

Wayyyy too many adsIts a great app to keep up to date but just has so much ads popping everywhere. And if you want to watch a video even a 10sec one you have to watch a 30sec long app and you can’t even skip it. It just puts you off watching videos. NFL sort this out!.Version: 14.7.0

New Update - terrible againIt’s as if they don’t perform any quality checks before rolling out an update More difficult to navigate than before too Hardly going to put me off following the NFL, but not sure why they go through this every year.Version: 53.0.0

GlitchEvery time I open the app it stays on the nfl 100 screen... tried reinstalling it multiple times and still does it.Version: 54.2.5

DeterioratingWith every update this app gets slower and clunkier. It was much better a year ago, it’s crap now. I can’t look at simple things, like the playoff schedule doesn’t load. All the items take forever ever to load and there’s no offline capability. In summary, used to be good now it’s useless. Get rid of anyone who suggested/ implemented these changes.Version: 53.2.5

Terrible updateI agree with some of the other reviewers - living in the UK this app is (sorry was) a brilliant way to keep up with the nfl - but the recent update has ruined the experience - impossible to know if you are clicking on a story or video half the time; now very slow and glitchy (after yet another update) Finally the stats page is also much worse...what happened to the passer rating??? Please put it back to what it was - a very clean and efficient app.Version: 53.1.1


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