- 40.0LEGITIMACY SCORE
- 41.5SAFETY SCORE
- 4+CONTENT RATING
- $0.99PRICE
Where's my MBTA Bus? App Complaints & User Negative Comments 2024
Where's my MBTA Bus? app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Where's my MBTA Bus?? Can you share your negative thoughts about where's my mbta bus??
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Where's my MBTA Bus? for Negative User Reviews
✓ TrashIt has just stopped working completely. I’ve even re downloaded it. What a waste. Does the developer even work on it anymore? Don’t pay for this..Version: 2.4
✓ Predictions not reliableHave been waiting 10 minutes for bus that keeps getting updated prediction of 2 minutes. Something is not working. 74 Outbound from Harvard Station at Chauncy and Concord Ave in Cambridge. Need some kind if “missing bus” detection, for “Out of Service” buses, as one plausible example scenario..Version: 2.4
✓ Help... but stop help with couple weeksI really need this app! when I get it working perfect but after 3 or 4 weeks.. stoped... my bus route is all mess up... I contact Alex and he’s so helpful!!! bit unfortunately the app stills bad!.Version: 2.4
✓ Too many errorNot reliable anymore. Too many errors pop up when check on bus arrivals. Certain stops and lines don’t show arrival times.Version: 2.4
✓ GREAT until Oct 14 doesn’t work any moreI used this app every day for both MBTA buses and trains. It stopped working on Oct 14, 2018 and it is very upsetting. The email for customer support does not work, so I’m hoping this review gets to the developer. Please fix this app!.Version: 2.4
✓ Don’t bother...This app is awful. It’s not accurate, and adjusts with huge gaps of time. Once mine went from 26 minutes to 12 minutes. Or even worse from 1 minute to another 10 minutes. It makes your commute harder and way more frustrating. Eventually my app just stopped working and no more predictions could be found. Save yourself a lot of frustration and DO NOT USE THIS APP. ProximiT is waaaaay better..Version: 2.4
✓ Doesn't work anymore!!! Error reportI have used this app for years, but recently I've experienced a problem. When you look up a route, it just gives you an error report. It doesn't show times or even where the bus is currently. I have tried deleting the app and reinstaling but nothing seems to work. Before this issue the app worked PERFECTLY! Please fix this!!!.Version: 2.4
✓ Doesn’t work at all any moreCompletely stopped working a few days ago with ‘Cannot read route list. Agency parameter “a=mbta” is not valid.’.Version: 2.4
✓ Very usefulThis has served well ever since the MBTA rolled out bus tracking. The interface is relatively clean and predictable. Two elements I wish it had: 1) an easier way to display all the buses on a given route—you can’t access this from a favorite/bookmark, but have to select the route from the home screen, which involves several taps too many for checking ahead (you don’t always want the very next bus, and seeing where everything is helpful for assessing if there may be more delays than indicated by countdowns) 2) link to bus schedules for future planning.Version: 2.4
✓ It does not work wellIt is not good at all. It seems like it is broken all the time..Version: 2.4
✓ Worst.The app. I had used for years was suddenly denied information from the MBTA. I switched to this through The MBTA website, and it’s terrible. 1) always errors getting bus predictions; 2) doesn’t show multiple buses arriving at a stop, nor the bus number, nor the clock arrival AND minutes - just minutes until arrival. Oh, and did I mention the CONSTANT error messages???.Version: 2.4
✓ Needs an updateWith buses now running on a new fall schedule, it's obvious the app is not using GPS. Missed my bus twice using the app. Now I'm just going on the MBTA site which defeats the purpose of paying for this app. Update it please !.Version: 2.4
✓ Great app... when it worksI’ve been using this app for years, and I’ve loved being able to see where the bus is on its route and tapping on other stops along the route to get ETA for them, too. However, a few months ago, I have consistently been getting an error saying “Cannot read predictions. Received bad XML.”, rendering the app totally useless. It’s such a shame, because when it works, it’s great. :(.Version: 2.4
✓ Glorified bus scheduleThis app disappointed in that it cost me a dollar to have a worse experience than the free apps. It’s basically a gloried bus schedule that required you to click down 10 levels to get the information you want. I found it too cumbersome to manage (other apps show you the nearest buses and how far away they are without any clicks). Also, this app seems to require previous knowledge of what bus you want, so you need to manually enter the bus line to see where it is. I did not use this app long enough to see if the upcoming bus times were accurate..Version: 2.4
✓ Missing a BUS STOP on bus lineThe app doesn’t NOT include “Tufts Medical Center” there are a lot of employees who take that #11. Can it be added? Other apps u can see the route and where the bus is along the route..Version: 2.4
✓ App broken and contact info for developers doesn’t workI have relied on this app since 2010 and it’s the best of the options out there, but predictions stopped working entirely a couple days ago. I tried using the contact information in the app to report a problem but the mailbox was full. Really frustrating..Version: 2.4
✓ Cannot load infoThis app was great...for awhile. Now it just constantly says it cannot update do to malformed xml and other lovely messages. It’s been doing this for weeks..Version: 2.4
✓ Not working as it shouldHad said “predictions not available at this time” for the last 3 days. Please fix!!.Version: 2.4
✓ No longer functionalBecause this program relies on data from Nextbus and MBTA has ceased providing data to Nextbus, this app no longer functions and cannot provide predictions. Do NOT waste your $.99..Version: 2.4
✓ Great app, but...Was a great app but now doesn’t busses just say inbound or outbound so no idea if it’s the bus you’re waiting for. Used this for the past 4 years to track when my kids bus was coming but now that it just says inbound I have no idea if it’s their bus or not..Version: 2.4
✓ Only works 50% of the timeOnly work about 50% of the time. The rest of the time I get an error message..Version: 2.4
✓ TrashThis app does not work at all save your .99 cents It takes a billion years to “initialize” meaning probably never.Version: 2.4
✓ What’s going on????I went to check when my bus was coming and it is showing something other than the schedule. Can someone fix it!!!!!!.Version: 2.4
✓ Updated - almost fully functional againAfter about 4 days of no time info from Oct 15, then 4-5 days of totally unreliable information, it seems most basic functionality has returned. I’m not sure I’d trust it for anything further than 15 mins away - but that’s probably a minor issue. Real-time arrival info on a number of routes seems reliable again ——- I’ve depended on this app for years, but as others have noted, as of Oct 15, no bus time info is available on any route. I’ve noticed the same on other similar apps. Have the MBTA shut off their bus tracking info?.Version: 2.4
✓ UnstableThe app works sometimes, and others it doesn’t. All sorts of “XML” not found and searching routes is currently broken. I’ve used this app for at least 4 years, but no more..Version: 2.4
✓ Who runs this app?I love how a bus says 4 minutes away. Then 10 minutes later it goes to 2 mins.. then it will be 0 mins away then 1 then zero THEN never come and you hit refresh and it’s 15 mins away... Take a lap and give my 99 cents back..Version: 2.4
✓ Predictions Not WorkingI’ve had this app for 4-5 years and the predictions feature stopped working as of few months ago. Very frustrating..Version: 2.4
✓ Error messagesThis app has been fantastic the last few years I’ve been using it but now it’s constantly coming up with an error message regarding some bad url or something. I’m just disappointed that such an awesome app isn’t working anymore.Version: 2.4
✓ Trash trashSometimes works well sometimes doesn’t. You check it to see how many minutes last for the bus it says 3 or 4 then couple minutes late you check again says much more than before..Version: 2.4
✓ Similar app issuesAs of oct 15th app stopped giving predictions the message is the same on all bus routes No predictions available at this time. The app had been great but I rely heavily on this app during the winter. Please update and correct issues Will change my rating to 5 stars when it's fixed.Version: 2.4
✓ No longer worksUsed to be great. Then became less reliable. Now not functioning at all for past week..Version: 2.4
✓ Apps no longer reliableI’ve been using this app since it came out and it worked perfectly , its so off now that Ive missed my bus 5 nites in a row and had to wait in the cold , any suggestions for a more accurate app to use?.Version: 2.4
✓ Don’t buy this appIt was great for a few years, but stopped working this fall. Guessing the developer gave up on maintaining it.Version: 2.4
✓ Constantly brokenAlways has an error message so you can’t even use it.Version: 2.4
✓ How many years does it take to fix an app?Given how often it simply doesn’t work/gives false predictions, you’re better off reading tea leaves to get your bus’s arrival..Version: 2.4
✓ Horrible appHorrible app. It works when it’s actually functional. I had it for a week and then it stopped working..Version: 2.4
✓ Error messages nonstop!This is a great app when it works. It used to be be fabulous. However, most of the time is doesn’t. There’s constant error messages that say “cannot read predictions. received malformed XML.” I’m sorry but what?? What’s the point of wasting time on an app that is down more times than it’s working. Plus, when it does work it will say the bus is 10 minutes away and as I’m walking to the station it jumps to 2 minutes away causing me to miss the bus. That kind of deems the app useless if it’s also inaccurate right???.Version: 2.4
🙂 Where's my MBTA Bus? Positive Reviews
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⛔ Where's my MBTA Bus? Problems
