Liberty Mutual Mobile App Positive ReviewsLiberty Mutual

Liberty Mutual Mobile Positive Reviews

4.80165 star

Total 27 Positive Reviews

Liberty Mutual Mobile App User Positive Comments 2023

Liberty Mutual Mobile app received 27 positive comments and reviews by users. Can you share your positive thoughts about liberty mutual mobile?

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Liberty Mutual Mobile for Positive User Reviews

Good app, needs one improvementThe app works very well. I only wish auto ID cards were accessed more easily. It would be even better if they were saved so you could access them without signing in and in situations without data service..Version: 6.0.1

Auto insurance agentInsurance agent Vickie E. can’t spell last name but never in my life have I ever had an insurance agent treat me as well as she did, I felt honored to have liberty mutual as my auto insurance company, I have never felt so happy about the money I will be spending on insurance, job well done Vickie E. , I hope and pray the right person sees this comment and pass the kudos along, you are excellent.... l.Version: 6.1.0

Greatest Insurance I have ever had in 55 yearsI had someone hit my vehicle in a parking lot over Christmas, they didn’t leave any information for me. I came home called in the claim, within a hour an a half, I had been scheduled to take my SUV for a quote, they arranged my rental vehicle and I had been contacted by my adjuster all within 2 hours! I was so impressed, I was telling everyone about my experience! My SUV was repaired and I did not had one problem, completed as promised with complete professionalism and courtesy! Thank you Liberty Mutual❤️.Version: 5.1.10

Lots of info but missing basic contact infoI actually did find a lot of info on the app but missing one important thing....a telephone number to call with unanswered questions. Iwouldfind it most helpful if I could call liberty mutual to ask unanswered questions. Other than that I was very satisfied to find most of my questions answered..Version: 6.0.1

Thank you mr Fred : my super Agent.D is amazing , clear ,understanding of my needs , patience and knowledgeable .I call him super since I’ve had tried Geico and others and been very disappointed by the professional abilities. So now I’m happy to have been given real details about my products..Version: 6.1.0

App won’t work since the update!Ever since I installed the 26Jun update, the app no longer works!! Especially problematic since I used the app to store my insurance cards. When I launch the app, it just kicks me out. Or so it seems. Double clicking the home button shows the app is still running but the screen appears black. Suggest allowing the insurance cards to be available in the iPhone wallet so I don’t need this useless app..Version: 5.0.1

Best auto insuranceThe agents at Liberty Mutual (LM) are highly professionals. They always courteous and patient to listen to you when you speak with them. LM works for your best interests. I remember taking the defensive driving classes to reduce my insurance policy. It was applied as so as the documents were uploaded. I enjoy a good rate now. I understand it can be better. ❤️.Version: 5.1.3

Apptastic!This app is fantastic! Everything I need to know is at my fingertips with this app. I can check what my renters insurance covers and also access vital claim information with just a tap! This is definitely getting it done thank you Liberty Biberty! You rock!.Version: 6.1.0

Quick and ExcellentI am new to Liberty Mutual and the app is amazing. I have had no problems looking at the amount due and the due date as well as looking at my policy. Face ID on iPhone and Fingerprint Sensor on iPad get me into the app quickly without needing my password..Version: 6.1.0

Perfect timingI don’t know how Liberty mutual is helping people get a decent monthly payment for auto insurance in Michigan but I like it. Thank you so much for for the MAJOR SAVINGS this could not have happened at a better time!!!!! You most likely will have a loyal customer for a long time if you continue to treat me with the respect that a a paying customer.Version: 6.1.0

I am so happy with Liberty Mutual that I’m adding a second car!!Thank You Liberty Mutual for providing me the security of knowing my apartment and my vehicle are well taken care of in the invent that a catastrophe would happen. The process of registering my documents were easy to upload and the online process was very well organized and thought thru. I was able to get the best rate out there when I compared insurance policies and rates on the same needs that I needed to achieve. My payments for auto pay come thru with a breeze! I am now adding a second vehicle that I haven’t driven for months. I feel comfortable taking my second car for a spin now and then around the block and now I can do it with ease that it is insured! Thank You again Liberty Mutual! Sincerely a very satisfied customer, Jules McCoy.Version: 6.1.0

Liberty MutualMy family has been with Liberty Mutual since 1942, it was my first insurance when I got my license. I have, trying to be independent, switched to two other companies during those years, each lasted about 6 months, one was State Farm and one was Allstate, both, within the 6 months, for no traffic issues, were 3 times the starting fees! I will never leave Liberty Mutual again, they took me right back and made my payments the best I could ask for! I LOVE LIBERTY MUTUAL, especially since they got the Emu!.Version: 5.1.10

Helpful with any questionsI love liberty Mutual car insurance I don’t have to worry about anything. If I need help the customer service is always great and so friendly and helpful and take there time and make sure all your questions are answer and helpful..Version: 5.0.4

So convenient!This is my second policy with Liberty Mutual and using the app thus far has been easy and user friendly. The ability to have my ID card handy via my phone is a great feature, and being able to e-sign via the app is very convenient for a life on the move. Well done to the app development team, and I am glad to be back with the company!.Version: 4.3.1

Very Satisfied!I switched from State Farm almost 2 years ago and I must say y’all have been the easiest and most professional insurance company to deal with! Never had a claim but from dealing with the agent to get started to switching vehicles recently absolutely nothing has been a problem. Every person I have dealt with has been so helpful, kind, knowledgeable and professional. I worked in a State Farm office for 8 years some time ago and it was nothing like dealing with your company. My hats off to you and the people responsible for setting up your online service. Flawless!! Thank you for being here for my family. We are so comfortable being with Liberty Mutual! Hope we NEVER have a claim but I am confident that I will be taken care of. Thanks again!.Version: 4.3.4

Somewhat dissatisfied.I cannot tell you how many times that I have had to reset my password, because it was not recognized. This has occurred numerous times (>5). One time it couldn’t recognize my date of birth and last four digits of my SSN. Very Frustrating. Joe Howell.Version: 6.1.0

Excellent customer service!!!I have multiple times dealt with several different people randomly over the 1800 number, I have not been so happy with the service provided and the pleasant personalities of all the people I dealt with at the call center. You have won a loyal customer!.Version: 6.1.0

Best Price and CoverageMy Insurance raised the prices on my policy and I was disappointed because they did not communicate the changes they just changed it. Liberty gave me the best deal and a better coverage than the one I had and would be paying more. Thank you I hope this is a great start!!.Version: 4.3.2

Best AppThe Liberty Mutual App is the easiest fastest app I have ever used now and in the past. They did a great job in setting up this app. I have never been able to make a payment anywhere else this easy and fast. I pay all my bills on line. I can’t believe how fast and easy this app works..Version: 6.1.0

Needs improvements-updateNothing new to add, this is a very functional app. Keep it updated. Update: this is app has been improved and I am able to complete my tasks successfully. This is an app that is useful, helpful, and convenient. I tried to make payment from my IPad app; I couldn't log in. The screen was frozen. I finally made the payment on my computer..Version: 4.3.1

Need it- LOVE IT!Forget the stupid little Limu Emu! Let’s get back to basics and this is beyond the necessary basic! You don’t realize how important it is to have a quick access to all of these components until you need it! Recently in the midst of horrible flood disaster I was able to start my claim, contact my adjuster, keep connected and now the status of everything right here. In addition all the documents that I needed while I was out of my home has all been accessible on my mobile device- such a vital relief! I also need to give a “shout out” to all the frontline Liberty Mutual staff: they are awesome! My neighbors that have experience the same flooding are in a cloud and don’t know what’s going on- I’m all set and fully taken care of! A giant THANK YOU to Liberty Mutual! Loyal client since 1974!.Version: 5.1.3

New to Liberty auto insuranceApp is quite informative. But the main thing is how they take care of you. My agent has been fantastic all the years that I have had him, got a quote finally, I was being loyal to the company I had had forever (I’m 65 signed with them in 1974.). He didn’t beat their rates he blew them out of the water and when they say bundle it with the house policy do it. My agent is great and he is working for an insurance company that has done me right, One tornado and some hail storms..Version: 4.3.2

Liberty Mutual mobile team nailed it!Wow, what a great app and so easy to use. Get access to all your information at any time. Need to swap out a vehicle or get a quote it’s dead simple on the mobile app! I’m a software developer by trade and am highly impressed with the functionality available..Version: 4.3.1

Unbelievable serviceI have never had luck with dealing with Insurance’s whether it be policed changes or claims. I have been with liberty mutual for a year now and every time I needed them they where there. Billing there, claim there, new vehicle there. The app made life so easy and when ever I didn’t understand anything they where a call away. With patience and no attitude. That is service..Version: 5.0.8

Great experience!Very happy with the experience I had with Kiel! He was knowledgeable and the process of switching my car insurance and getting my homeowners insurance set up was just great! He talked to me about my antique collection and quilts while the computer took its sweet time uploading my info! He even gave me his direct contact info so we could finish the job tomorrow since the system wasn't working right! Very happy!!!.Version: 5.1.1

Do not ignore offers that came in the mailMy premium with ALLSTATE didn’t go up but Liberty Mutual sent an invitation in the mail since I am a member of Genisys Credit Union. I called them a few days before my ALLSTATE renewed and to my surprise my rates are now a few hundred dollars cheaper. I am very impressed so far and would highly recommend Liberty Mutual..Version: 4.3.4

Love the App but needs some tweaksI have used the app for years and have loved it. There have been issues over that time but liberty Mutual has addressed them. The issue I have now is that while they added Apple Pay back into the App you can only pay the amount owed you can’t pay more using Apple Pay so you then need to choose pay another way and enter your credit card information..Version: 6.1.0

😕 Liberty Mutual Mobile Negative Reviews
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