- 93.5LEGITIMACY SCORE
- 95.0SAFETY SCORE
- 17+CONTENT RATING
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MyChevrolet App User Positive Comments 2024
MyChevrolet app received 28 positive comments and reviews by users. Can you share your positive thoughts about mychevrolet?
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MyChevrolet for Positive User Reviews
✓ CorvetteThe corvette is now a Lamborghini,Porsche and many many more model’s….”THE lAN.”I have a 1981 black corvette. Owning A 2024 black Z06 corvette ….is The # 1 choice for myself.Version: 6.22.0
✓ Good but a couple of suggestionsI own a 2017 Chevy Volt. The Volt has been very reliable and except for a shift to park linkage issue, it had not given me any trouble. Until today. My wife was driving the Volt home from work when she got an error message, “No propulsion power“. Now you would think that between the app which is connected with OnStar service, and my car, it would send some kind of an alert to me via the app that there was a problem. My wife was kind enough to call but without that notification I would not have known there were any issues. On the app itself, it says no issues found and that all systems are good to go. Which is kind of funny given the circumstances. So there seems to be a rather limited vehicle diagnostic feature in the app and that is unfortunate. The app does have a vehicle locate feature which is very nice, but again I think there could be an upgrade here where if you are calling OnStar for a tow, it would be nice if OnStar could send tow information directly to the app. Even better would be the ability to track the location of the tow truck via the app but since were dealing obviously with third parties here, that might be too much of a stretch. AAA can provide that; I can track the tow truck enroute to my location. Something I’d like to see available in an app like this, especially when you are paying for the OnStar service..Version: 5.11.1
✓ Road Trippers BewareThis app alone will not get you to where you are going with the route planner. It looks like it will work but it DOES NOT account for variations in the battery life like temperature/speed/etc. I recommend using this app in conjunction with an app like PlugShare or A Better Route Planner to effectively find chargers along a planned route so you don’t end up stranded on the side of the road. Today we filled up at one stop, and then before we could make it to the next planned stop, we had to detour to an emergency stop or we were going to lose power on the side of I-95. Additionally, many of the recommended stops were Level 2 chargers that add a significant amount of time to a planned trip. My recommendation is to use PlugShare to find higher voltage charging stations to get you to your destination with as little charging time as possible. Good Luck on your adventures! We are currently in route from Orlando to Richmond with only minor issues..Version: 5.8.0
✓ Remote LinkI have had my 2010 Chevy Silverado brand new from day one. I’ve always used my remote link for the convenience of checking my tire pressure, oil life and maintenance. Most of all I used it to start my truck and to make sure I locked my doors on many occasions. Within the last three months my app had stopped working completely. I had no access to anything I normally checked. Come to find out after a dozen phone calls to Onstar, they changed the software and now my truck is no longer equipped to communicate with this app and can not use the remote link service. Why not keep the vehicles that can use these features on the same system and do something different for the newer vehicles. In my opinion, this is just a ploy to make you buy a new vehicle. Yes my Truck is 11 years old but it only has 80K miles and is in excellent condition. Makes me very angry to have something taken away from you that was used regularly and not be notified ahead of time. Sincerely, Nolte.Version: 4.4.0
✓ Useful app for Bolt EV ownersI haven’t had any issues with the app and I use it literally everyday. As a Bolt owner, the app allows Preconditioning (similar to remote start) and access to charging options. One thing missing from the charging options is the ability to set the maximum charge state and to change from “Immediate” to “Departure” and set times to charge based on utility costs. It would be nice to be able change the maximum state of charge from the app (e.g. set the maximum SOC from 75% to 100%). It would also be useful to be able to not only change the charge mode from “Immediate” to “Departure” or “Departure and rate” but also to set the departure time and the times to charge based on utility rates within the app. Currently, Bolt owners can only set the maximum SOC and time of departure from inside the vehicle via the built in display. The app does allow changing from 8amp to 12amp if you’re charging the vehicle with the supplied Level 1 charger. You can also change from immediate to departure (with or without priority charging) but that’s all that is accessible with the app..Version: 4.4.0
✓ Last updateLove the app but after last update the vehicle status is not updating very well. I would like to update this review. I deleted the app and reinstalled it after I submitted the review. The reinstall went really well and all my information was reinstalled after I logged back in. The app seems to be working fine now. I got a response from GM the day after my review asking for more information. This prompt response is just one more reason why I have only bought and owned GM vehicles since 1976. It’s also why I went from 4 stars to 5 stars on my review. I currently own own a Chevy Volt and really enjoy it. My father and son also own Volts. They are very pleased as well. Just wish they were still produced. Thanks for the fast response and years of enjoyment 👍🏼.Version: 5.10.0
✓ Great appAfter a minimal delay on obtaining the right information of the app not connecting with the car, I do have to say that the customer service was just amazing and respectful when I had doubts on what could be the problem. I will say that I’m thankful for not only this app but more to those who work in the background of Onstar, the core of great care and customer service unlike any other service provider for your safety and needs. The one feature I enjoy, their is always someone on the other side of that little blue star button on your car and on the app. Truly worth it. They not only are their to help with common issues but are always their to help you be safe and stay safe in cases of emergency. Thank you Onstar and this app for making my new Chevy experience an amazing one. Keep up the great work..Version: 3.20.0
✓ HorribleThe latest update wouldn’t work for two weeks at all. Completely deleted the app and restarted my phone now I have the app - but it won’t work! Holding your finger forever to get the trick to start only works occasionally. Won’t accept Face ID. Can’t see where the truck is parked, gas levels etc. horrible and we are paying for this! Please fix ASAP.Version: 5.0.1
✓ AwfulDoesn’t work most of the time. Press and hold Start button and screen goes black and just hangs until you tap somewhere on the screen and it goes back to original screen without doing anything. Tried uninstalling and reinstalling with same results. Had similar app for Buick and worked much better..Version: 5.8.0
✓ App was updated to be far less usefulThe old app had more features One thing that has changed is that you can no longer see how far away your vehicle is from your current location so for instants if somebody else is driving the vehicle and they’re coming to your location you can no longer see how far away they are and what time they’ll get there another thing that has changed is you used to be able to leave a mall or an airport for some event and you could say find my vehicle and then it would give you the little arrow like Google map stuff so you can walk to where your vehicle is it also tell you the distance you are from your vehicle it no longer does that at all so that that is totally gone and there’s just so many location features like when you find my vehicle now it doesn’t even tell you the address it’s at so just good luck for that where the hell tap kind of pointlessBecause now it’s just a dot on a map with no address so good luck even trying to Uber to your freaking vehicle if you borrowed it to somebody or if you parked there at the airport or just any any reason you want to know the location of your vehicle address not showing anymore pay they took away some of those features it’s just awful now it’s almost useless it’s just a app that you use to remote start locking unlock your vehicle and other than that it’s pretty freaking pointless.Version: 3.19.0
✓ New ford next.Should of kept this free for 5 years, as it was on my 2015. My next truck will be a ford because of the new “2 month free” garbage..Version: 3.19.0
✓ It’s just ok, What needs a fix.I’ve had my Chevy Colorado for a year now and pay for additional On Star services. I enjoy the knowledge that if a sudden crash occurred or I spot another roadside emergency with others On Star is there as my 911 go to for help. I don’t like the upgrades to app covering tracking my vehicles location. A slow down in tracking my own vehicle on the app has occurred over the last years upgrades. If I purchase a higher plan On Stars would coordinate with law enforcement to track my vehicle not thru or with me. I used to be able to add into the app when I performed service on my truck. I used to track when I put on upgraded equipment so I had a quick reference to everything on my truck. Can’t do this anymore, disappointing! On the other hand basic unlock, sound horn, and remote other item, if installed are a plus. Over all app is good! It was better but the dealers lose money when I perform services. Use the app it’s still a good app but could be great..Version: 3.17.0
✓ Not dependableWe just bought a Chevy Bolt two days ago, and for two morning straight we can not use the app to start the car in the morning. The app reports “Service Unavailable”. Later in the day, the app works just fine. When you rely it most, it can’t be trusted to work. Very frustrating. I have tried uninstalling the app, rebooting my phone, all with no luck. Yes, I can start the car with the key fob, but we should be able to rely on the app working as designed. Zero for 2 days so far. I’ll keep trying. If it clears up, and works going forward, I’ll update my review. **Update** The past 3 days of using the app have been successful, and I am pleased with the results. I don’t know if the app was offline for maintenance the first 2 days, but seems good now. I will update my rating to a 4 at this time and will give it a bit more time before adjusting again. If the issue was a maintenance thing, maybe there can be at least an email notice of such going forward. I will say I am new to this app, so maybe things had not fully baked with our account..Version: 6.22.0
✓ App overall and need for moreGenerally speaking, it’s a pretty good app. It’s been stable for me. Not sure why it logs me out from time to time, but I suspect there is some sort of timeout feature after so many days not opened. I was at the GM dealership this morning, and the advisor asked if I had an extended warranty, which I have Chevy’s (v. 3rd party), and he asked if I had the information. I did not, but asked if it would be in the myChevrolet app. To my surprise, the app doesn’t have 5is information nor does it have a place for me to re odd it anywhere. (Notes field or something...). Additionally, it would be great if the app was able to push alerts about service items. Ex. You’re approaching your 75,000 miles service level. Select it and it will tell you items which are typically serviced at that milage and have an option to schedule from the notification your service appt. Keep in mind that the app should ALSO know what items have been done prior to the 75k service in case you had them done ahead of schedule and only recommend ‘actual’ things needing done. If the app is tied into to GM and the dealerships from a service perspective, I want to be able to search my service history to see what was done when. I do have faith in my advisors to tell me truth, but I trust and verify!.Version: 3.29.1
✓ Watch app is POINTLESSI don’t know why there is even a watch app. Every time you use it, you have to sign in with your phone. ABSOLUTELY POINTLESS.Version: 5.3.0
✓ It’s ok, less connected than expected.The app is ok. The fact that you can essentially use your phone as an extra key fob is nice. The thing is, it’s missing some features that seem a given for such an app. Like charge level of the car, keeping track of mileage, and a few other stats. You must enter in the mileage manually each time to find out if you need to set up a service appointment. It seems easy to either have the app automatically update when connected to the car or have it remember what you put in last. The former would be more convenient. It feels like the app is just useful enough to have on the phone, but not so useful to regularly open and use. I also suspect that there are features that are locked behind the OnStar pay wall. I am not keen on another subscription or similar service. There are already too many pulling from my wallet..Version: 6.11.0
✓ Useless appI’m a loyal GM owner and consider myself an early adopter and tech savvy. The old version of this app worked very well and provided what I needed. The new version of the app is horrible and completely unusable. On iOS on a new iPhone 12 the app rarely remains up and running more than 30 seconds at a time. It’s highly unstable and usually takes a dozen or more launches before I can get status of my car. I have restarted the phone multiple times, I have restarted the app repeatedly, I’ve tried logging out and logging back in, and I have uninstalled and reinstalled the app. Nothing will make this app stay open longer that 10-30 seconds. It has become a tragic burden that I can’t use my fancy app with my fancy EV. Please please please GM fix app stability!!.Version: 5.4.0
✓ Remote start & navigation disappeared!10/25 - Right after I left my last review I started getting an error message saying I didn’t have a plan & I couldn’t use any features. Right around the time I got a response from the developer the app started working again. I use this app every day to start my car and use the send navigation to vehicle feature a lot. If you are having issues try deleting it and reinstalling or logging out and pull down to refresh it when you open the app. I have the Guidance plan that includes navigation but after the last app update the navigation option disappeared in the app. I was using the send to vehicle option just fine until the last update and considering all the people who are complaining on here that it also disappeared for them I would say it is clearly your app update that messed it up! Please fix it and I already called Onstar and all they could do is put in a ticket for the issue. Please fix your app because it worked perfectly before your last update!.Version: 3.8.0
✓ Great appUpdate……. I’ve always love this app and then as my review says things changed I was not able to start my car without having to hold the button in for up to five minutes. Now it only happens within seconds! I am very happy with it again. Thank you for the adjustment. The only thing different now is I am not able to lock or unlock my car using the app anymore .. i’m hoping that changes. I am changing the one star rating to a four star rating :) I got this app back in 2018 when I purchased my vehicle and I absolutely loved it and raved about it. About a month ago when you guys did the new update, it takes forever for you to hold the button to get it started. There’s times I have to hold it for up to 5 minutes before it will start rather than just tapping it like before. I hope this changes.Version: 5.3.0
✓ The Chevy app update is crapThere was absolutely nothing wrong with the old version of this app. You tap a button and it works. This new app needs to go. Now instead of just tapping the button, you now have to hold the buttons to unlock and lock your vehicle. If you don’t hold it long mouth it won’t do anything. And you have to literally lift your finger to see wether or not you held it long enough which makes you have to start over. Update this. A tap is sufficient enough to start, unlock, or POV your vehicle. If there’s an emergency or if someone is after you in a parking lot the last thing you Amy to do is hold a button and wait to find out if your going to get mugged or if your car is Going to open in time for you to get into it and lock it. Please update this issue it could save someone’s life and it’s really annoying when it’s no an emergency. Ppl are paying good money To have this app expecting it to be easy to use and be somewhat quick on the button activation on the app. It does take time to send the signal but still sending it should be easier. The old version was awesome as this one is other than the button operation. I would give 5 stars if fixed for sure! —owner of a 2020 Chevy Silverado 5.3V8 4x4//.Version: 5.2.0
✓ Would like to be able to customize moreGreat app. Like the login and faceid option. It’s almost perfect just missing some minor tweaks like 1. Being able to select PSI for tires pressure and keeping metrics for speed ?!? Ford app give you the option to chose per gages… speed metrics/imperial, gas metric/ imperial, tires pressure metric/imperial. 2. Turn on/off heating for seat and steering wheel from the app… so cool for Canadian winter. (Especially since the auto option illustrated in the manual for the 2024 is not existent on the infotainment screen).Version: 6.21.0
✓ Useful, but could be betterI solely use the Bluetooth Keypass feature on my Bolt. It’s useful for when I’m close to the car but can’t see it (me in the house with the car in the driveway) to get confirmation that the doors locked or pre-conditioning actually triggered, or to check charge progress. Older versions of the app didn’t have the login screen when you open the app, but the latest versions do. It now takes considerably longer to get to the key fob commands than before. It would be great to go back to not having to skip the login each time I open the app. Also, on iOS 13.4, I have the issue where I open the app and it goes to a blank white screen. I have to force close the app, re-open, and then it lets me in. I then have to tap login and skip login to get to the Keypass features. Both issues appeared with the app update. Also, it would be amazing to have integration with Apple CarPlay’s EV routing feature, where the navigation gets range data from the car and automatically routes through charging stops as needed. This would put the Bolt on a much closer level to Tesla’s in-car navigation..Version: 4.3.0
✓ You have to be kiddingYou guys have to be kidding we pay all this money for our vehicles and to use the app for the basics like for example start our vehicles you want us to pay a minimum of $14.99 a month. I enjoyed using this app on my 2017 truck, I traded it in buy a 2019 truck and only to use this app for 1 month trial on my 2019 and only to find out if I want to keep using this app I have to pay $14.99 a month not cool.Version: 3.19.0
✓ Update fixed keyfob not appearingThank you for the fix! Also, for those that still have this problem, I found a workaround by long pressing on the app from the homescreen: there is a menu that appears with basic functions like lock and unlock..Version: 5.2.0
✓ Chevy appAwesome works great.Version: 3.20.0
✓ JunkApp won’t even open up on my phone anymore. Just shows the my Chevy logo then goes black screen.Version: 5.0.1
✓ Update: Still not able to stay logged inI still have an open case with OnStar to address the problem. That was early January, I was told three days snd someone would contact me. Still no luck. The app constantly logs itself out. It worked fine on my iPhone 11 but my 12’s longest log on has been less than 48 hours. I attempt to open on my series 3 watch, it says I must log in on phone, I open app on phone and it’s just a white screen. I have to close it and log in again. I have deleted and reinstall multiple times. I have changed the stay signed in setting multiple times hoping to fix it. Nothing works. Now it has become so frequent that I have to log back in almost each time I use the app making it almost useless. Someone please help 2020 Chevrolet Silverado, iPhone 12, I watch series 3. UPDATE: do not bother calling onstar about the issue. The staff emailing seemed to want to help but when told to call in to further troubleshoot I was met with an employee who was condescending and not willing to help. Her only response was it isn’t our system it’s your equipment..Version: 4.4.0
✓ UPDATED: Geolocation of vehicle no longer workingI gave the following feedback yesterday. The App was corrected and functioning correctly today. I also received a personal email informing me the corrections had been made. **Rating 1 yesterday / 5 today. Thank you developers!! — — — — — — — — — — — — — — — — — — — Until today, I have been able to “Locate Vehicle” from anyplace whether I have been driving or not. That way I always new where either of them are regardless of where I am or the vehicles are. Today that function went away suddenly and my only choice is to ‘choose’ a location on a map that forces to my personal current location (phone location). For instance; my 2015 Traverse is currently located in Nashville, TN with my son. I am in Albany, GA on W Doublegate Drive. When I refresh the “Parked Location” of that vehicle it places it where I am; NOT where the vehicle is!! This is absolutely NOT what I need from the app and service! Fix it ASAP, please!.Version: 3.8.0
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