- 33.4LEGITIMACY SCORE
- 35.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
XFINITY TV Remote App User Positive Comments 2024
XFINITY TV Remote app received 18 positive comments and reviews by users. Can you share your positive thoughts about xfinity tv remote?
Please wait! XFINITY TV Remote Facebook comments loading...
XFINITY TV Remote for Positive User Reviews
✓ Feature removedI researched for a couple of months before switching from antennae to Comcast a few months ago. The top two features that made me go with them was the voice remote and that I could view guide and set recordings from my iPad which I used every day. I could look ahead at schedule and set things I wanted to record without disrupting my husband watching TV. I could also use it when not home. Now the record from the iPad has been removed - a major feature that I’m paying for. This isn’t what I agreed to when I signed up. Are our bills going to be reduced? I see Dish now has a voice remote and you can record from phone etc. Now I think I made the wrong choice..Version: 3.8.1
✓ Works completely fine, ignore negative rantsIt’s equal parts astounding and terrifying how much of Xfinity’s negative perception would be erased if people took two seconds to think. Your iPhone CAN NOT transmit a IR signal to your tv. This is because this is PHYSICALLY IMPOSSIBLE. Your X1 remote pairs to your tv during setup and does not talk to the box when you hit the volume button. Maybe this app should be renamed to something without “remote” in it, idk. I do wish there was a dark mode though 😝.Version: 3.10.0
✓ Bug or feature?This is a really useful app for when I can’t find my remote or want to browse the guide without blocking the screen. BUT, just recently, whenever I open it, it has started launching in the Voice Command screen. I don’t use voice command very much, and I definitely don’t want the app launching there. It’s also not very easy to figure out how to get out of it (you have to tap the microphone button, which doesn’t make sense). I hope this is just a bug, or a version upgrade that they will fix in the future, because it has taken my enjoyment of the app from 5-star to 2-3 star..Version: 3.9.0
✓ Works greatIdk why this has such a low rating? It Connected with all my boxes instantly after signing in and works just like my normal remote does. Even could use the voice command function and opened up HBO max with it. Perfect for when your laying in bed and can’t find the remote lol 5⭐️⭐️⭐️⭐️⭐️ Edit After reading reviews and seeing peoples complaints it’s obvious that no one takes the time to look through the app and find everything that you’re complaining the app doesn’t have.. it’s all there… arrow and enter buttons being able to look through the guide being able to set to record… it’s all there except a volume function but honestly not that big of a deal… anyways before posting a bogus bad review take the time to learn how to use the app.. honestly not that complicated 🤪.Version: 3.10.0
✓ Xfinity the best there is!!!I’ve had other providers and with any provider your going to have issues. That’s just the industry and with things always changing and updating consistently you’re going to have some errors but I’ve never seen a company take initiative like Xfinity. I have a sister with special needs so my family doesn’t like having electronics around in her space so a huge benefit was the remote app. I can handle everything she needs in her room from my phone and I just loved it! Now we don’t worry about things with batteries and etc in her room. Xfinity you are brilliant!.Version: 3.8.1
✓ Works perfectly IF YOU UNDERSTAND how it worksAll of the reviewers here are leaving 1 star because they don’t understand the app and how it works. For starters, this is only available if you use an X1 box as explained on the description and support doc. Secondly, you can’t use it until you set up your box first. It does not replace the remote that comes with your X1 box. Third: you just realize that the technology used to adjust your TV volume is infrared beams. This isn’t possible with a smartphone because your smartphone doesn’t have an IR beam like a physical remote does. You’re able to control the cable box playback, navigation etc because the app communicates with your box over WiFi (or really app-to-cloud-to-cablebox, for the tech savvy reading) to control it. this isn’t possible with your tv or soundbar etc. Hopefully this helps people and saves you from wasting time on the phone with tech support who also doesn’t understand the app or how it works. I have no affiliation for Comcast but the app works perfectly for me and it’s sad to see such dumb reviews from people who complain it doesn’t work and can’t even read the description..Version: 3.8.4
✓ Communicate to us why recording is goneCount me as a big Comcast fan. I’ve been a subscriber for 18 years (I think) and eat up all of your new gadgets (mobile apps, new home devices, etc.). I’m a pretty satisfied customer and brag to others quite often. But when you remove a feature, like the ability to record a show while not at home, tell us why. It used to be a slick feature when my wife would ask “can you record XYZ show...I don’t want to miss it” and I could quickly pop up the TV Remote app and say “done...you’re all set”. The feature used to exist, but has evaporated for some reason (I’m guessing lawyers were involved)..Version: 3.8.0
✓ Love itI have three younger sister we always have the problem where one of them loses the remote control and it ends up being a scavenger hunt to track down the control but with this app it's so easy all you do is sign in and your set now all we do is grab the iPad or iPod and start watching it's so easy to used honestly I don't see why many are complaining I love Xfinity honestly it's one of the best tv company and I'm glad we did the switch and change from direct tv to xfinity best decision we made.Version: 3.6.2
✓ App works great!This app works really great as a TV guide and an internet-powered TV remote. There are complaints that this app can’t change the TV volume; Iphones don’t have Infrared LEDs necessary to control the TV screen’s volume, so the app can’t do that for hardware reasons. What’s really cool is that the app controls the TV directly through the cable. You can control the home TV from your kitchen, your workplace, your car, your local Amusment park, and practically anywhere with internet access. Great way to prank family and friends; you can change the channel on them or hit the “last” button on your Iphone remote and leave them wondering how your TV is changing channels by itself!.Version: 3.8.4
✓ Jerry GReally glad I switched from Verizon Fios to Comcast. Everything works well and when you need to call Comcast for something the people are nice and take there time to help you with whatever you need. Only thing I wish they would change is to put a record button on the tv remote app so if you are away from home and remember you wanted to record something on tv you could do it with the app. That’s the only thing I liked about Verizon. You could start recording something using the tv app. Hope Comcast will get the ability to do that in their remote app.Version: 3.8.0
✓ So good for navigating guide/on demandThe remote function (channel change, voice, buttons, etc) is fine. Nothing special. But the star of this app is using it to navigate the guide and on demand listing. Sooo much more pleasant than navigating the X1 interface itself. One star off because the filters are lacking (ie no way to filter by audience or critic score), there's no grouping of shows by season, and a few other minor critiques. If some focus could be pumped into tightening up the on demand/guide functionality of this app, this app could be the holy grail of streaming tv navigation..Version: 3.8.4
✓ Good but needs so much more!This app has the potential for being a real value added perk for Xfinity and my main wish is that Comcast invest the money in this app to bring it to full functionality. It needs to have all the functionality of the X1 Remote with a full set of tools to manage program guides and schedules. The app is about half way there and is screaming for greater investment. I would rather use something like this than any of the on-screen guides. One feature I would really like to have is the ability to construct my own channel lineup. Right now I have more than 300 channels but my actual viewing is typically a list of about 50 channels. I would like to have the ability to put together my own list of channels that displays only the channels I typically watch and be able to group and order the channels the way I want them displayed in a guide. This feature would be more important to me than the ability to "jump" in the channel listings. Jump is important now because there are so many channels I don't watch cluttering up my display. Update v3.7 — I hate the new way you mark Favorite channels. The old pull out tab was great. Now, with the star always showing, as I move through the listings I frequently end up unmarking the station as a favorite..Version: 3.7.0
✓ Works For MeI read a lot of reviews that say their app just stopped working. I don’t have this problem. Mine works perfectly. Maybe it’s the box itself and not the app. Xfinity is constantly upgrading their boxes and routers. They don’t inform the customers though. They will let you go years with the same box and router. You can call and request a new box and router or go to service center and pick them up. Luckily I have a service center near me. I take mine in for an upgrade every year, no charge. This has solved a lot of problems with performance. You’re paying good money for Xfinity, make sure you have the latest equipment..Version: 3.8.4
✓ Saved by an angelMy remote disappeared & the service rep who answered my call saved the day! . He patiently walked me through the steps to download the tv remote app . Yes, it is not perfect but having my original remote that came with the tv saved tv the day. The app does not have an on/off switch but the remote that came with the tv did. The tech , Angel, shifted my ang into a smile by the time we were finished! Wish I had requested a new remote . In the grand scheme of things it all happened as it could..Version: 3.10.0
✓ Cannot click to day and timeSince last update, cannot change day and time to look at. Have to scroll screen to get to a future date? Previously could go to date and time in upper left hand corner. Find it glaring, with the enormous amount of complaints, there are no comments from “ app support” ? Either they have no intention on fixing the problems, and or do not care! Newest update appears to have resolved prior day and time issue. Changing to 5 stars for now..Version: 3.10.0
✓ WORKS GREAT AND YOU MUST READ!Just as a previous comment had said, you must read. After accepting defeat of losing my remote.. I decided to download this app. When I saw all the 1 stars on here I was myself skeptical of downloading it. Went ahead just for the heck of it to see if it will somewhat do a decent job of being my new remote and turns out it works good and completely is a convenient replacement of my wandering old remote. Hate that there isn’t a volume/ power button but other than that, this app has my 5 stars!.Version: 3.10.0
✓ Changes needed for this to be really good.I love this app for iPhone & iPad. It's voiceover and Zoom friendly for those who are blind and visually impaired. However I have large print enabled on both of my devices and the app wont cater to that. So while large print enabled on my devices it'll show is very small print for the app. That definitely needs to be changed. Also, several of my friends in the Linus community have noticed that the remote feature and this app does not include buttons for power on/off and volume/mute as well as channel up/down. It has every other button available. This too needs to be changed. There also needs to be a way to toggle accessibility settings on and off through the app like an actual remote. Other than that it's a really great app..Version: 3.10.0
✓ It works now***If you update your TVs or cable boxes, you may need to delete and reinstall the app!*** My previous review of one star has now been upgraded to four stars, almost 5. This is because they fixed almost all issues. The remote works fine on both of my Samsung smart TVs. The only issue so far, is that it is not possible to delete previous or old TVs. I switched out my TVs and updated the cable boxes and now the “Edit Devices” section in Settings shows both new and old TVs with no option to remove or delete. The app still works but can be confusing if TV names are the same. iPhone 12 Pro Max iOS 14.6.Version: 3.10.0
😕 XFINITY TV Remote Negative Reviews
