- 25.5LEGITIMACY SCORE
- 27.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
UKG Workforce Central App Complaints & User Negative Comments 2024
UKG Workforce Central app received 197 complaints, negative comments and reviews by users. Have you ever had a bad experience using UKG Workforce Central? Can you share your negative thoughts about ukg workforce central?
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UKG Workforce Central for Negative User Reviews
✓ Extremely Difficult to UseThe app does NOT keep you logged in which is very annoying since I have it on my personal device. It also does NOT allow my password to be saved. I have to click saved passwords, search for my organization, then click it. It does not recognize it automatically making it very hard to sign in. The app also displays the schedule in a weird format. They need to add an export feature where I can put my schedule straight into my Apple calendar. Another feature they should add would be an option to switch shifts and an option to request off. There are FREE schedule apps that are designed and work much better. Bad design and hard to use. Very disappointed..Version: 6.7.4
✓ Poor PerformanceAs this is an app that corporate companies are sold as the best thing ever it won’t be fixed because the creators are getting paid for no effort. Tokens expire when they want, the server is very slow to respond and fails to save if you do too many functions at once. I would not use this app if I wasn’t forced to..Version: 6.9.3
✓ Why do employees continue to use this app?I have never left a review for an app but my experience with Kronos has been so horrendous that I need to warn other users. This is the a worst scheduling app on the marketplace. It seems like almost every week it incorrectly displays when I am scheduled so I can’t make any plans for the week, and then it updates 2 hours before your shift and shows the correct dates. This means I have the wrong schedule and has resulted in myself and others at my workplace coming in late or not being able to make their shifts at all. Terrible and useless app and I’m surprised no one has sued the company after getting terminated for missing shifts. Wish I could give zero stars..Version: 6.7.3
✓ Can’t log inThis app automatically logged me out after undergoing maintenance and I’ve forgotten the password. However, no matter how many times you type in the password incorrectly, it doesn’t give you the option to reset the password with a ‘click here if forgotten password’ How can I log on?.Version: 6.6.1
✓ TerribleI have a difficult time simply signing in…not user friendly…I’d recommend a “0” zero star if possible!.Version: 6.9.0
✓ WhyNew contract with my work and now having to change from a fully functioning well understanding easy to access website base rota to a unreasonable bad working app to which I have only been on for no less then 12 hours and I’m locked out of my account can’t login and unable to access until I speak to my management, I can say that I have no clue why we are having to use this at all and I get the feeling I’m in for a rollercoaster ride off disappointment from here on out. You would thing you’re employers would have been more cautious about a app with a 1.7 rating and uncountable amount of problems, starting to regret taking the new contract now..Version: 6.7.1
✓ ...It’s a good and handy app. Applying for leave is a nightmare if you have many dates to enter. You need to allow facial recognition. It’s really annoying entering your password everyone you want to use the app. Having to change your password every three months is a pain, especially when it can’t be similar to old password. Who remembers passwords these days? The secret question answers needing to be 6 letters, what a joke. What if my childhood friends name only has 5 letters? Hurrrrry up allow facial recognition.Version: 6.8.6
✓ Is this a joke?Using it for two days and already hate it. No saved login, freezing randomly requiring my iPhone to restart. Majority 1-star-reviews for years. Everyone hates the app. Are there any developers out there who actually give a s* about their work?? How about the companies who have their employees install it? Unbelievable..Version: 6.9.5
✓ What a POS!!The apply icon is so far down to the bottom right that is takes several attempts to close. You actually have to lay the phone flat to access. Upright it is impossible. We have to use this POS cuz our company says we have to. I have to do this for every call. I stop and start about 10 times a day, so I have to time in, do call then time out!! Not to me to mention hit the apply check mark 4 times then apply every call..Version: 6.8.3
✓ $22B company can’t fix thisUKG is worth $22 billion, but they can’t have the security measures in place to prevent this from happening in the first place? Some people got paid 10% of their paychecks. Some people got 0%. All because this company decided it didn’t care enough about its customers to be secure. The merger happened in early 2020, but nobody from either Kronos or Ultimate thought “Maybe we should update our security protocols just in case…?” Don’t even get me started on the trash UI of this app which hasn’t been updated in years, long before the merging of the two companies. Looks like it’s from 1997. It’s literally that bad. The ONLY good to come from this hack is nobody has to be subjected to such an ugly UI. That says a lot about how bad this app is. Why Edgewood Healthcare went to Kronos from ADP in the first place is beyond me. At least when ADP was “hacked” it was mostly due to individual companies not being careful with activation codes. Kronos? Nah, ALL customers are affected..Version: 6.7.10
✓ Why does any employer use thisThis is the worst designed app ever. For one, the login is literally the webpage login like as if i were on a computer so i haven to zoom in to login (literally type it all out since it can’t store my login info) and answer the security question AND agree to the terms of agreeing. I can’t just use my iPhone facial recognition to login. It wouldn’t be so bad but the app “times out” after a minute or two, so you have to keep logging in if you are trying to look at your work schedule and plan something on a different app. The set up can also be difficult to read. I would honestly it rather be 2010 where employers posted a paper schedule every 2 weeks than to use this app..Version: 6.7.8
✓ Certain features for certain people?This app has a clock in and clock out feature but it doesn’t work for everyone. It only appears on some peoples phones. It also forces you to reset your password every once in a while right after changing my password it told me I had entered the incorrect password and completely locked me out of my account. (I’ve been locked out multiple times) when you get locked out you have to contact your administrator. This app has been a huge pain for me. I can’t pull up any important records or electronic paystubs when I need them. I hope UKG fixes their app because this is ridiculous..Version: 6.8.3
✓ GarbageCan’t connect to the server when you need it what’s the point then.Version: 6.7.10
✓ CrapWill not connect to server. Why don’t they fix this. Piece of s?!’&..Version: 6.9.0
✓ Trash50/50 if it works on iPad, on iPhone I’ve never been able to login using my companies instructions to install and login. They make it sound easy, but in reality the app is a dumpster fire and companies should be looking at something a lot better..Version: 6.10.0
✓ Should change name to craposWhy a large company would use this is beyond me, obviously decision is financially based. Terrible interface, slow, laggy and more bugs than a tropical rainforest. I think you need to re-evaluate your IT team as an app of this age with this many faults does not bode well for the competence of the workforce..Version: 6.4
✓ UselessUpdate changes the name but doesn’t improve anything. Schedule should display a calendar week not for a few days from day you’re looking at it, back arrow should work and it needs notifications sent when your schedule is changed..Version: 6.7.4
✓ Sooooo slowIt’s takes immensely long to input requests and view history..Version: 6.9.3
✓ Absolute rubbishI use this app to clock in to my company Payrole Every time I open the app I have a white screen. I have to manually close the app and reopen the app before it works correctly. I have to do this every day twice a day. Why is my company using such a sub standard app. The clocking in screen doesn’t fit the layout of my iPhone 14pro max screen and I have to tap repeatedly in the bottom right corner until it feels like allowing me to to clock in or out Total rubbish!.Version: 6.9.3
✓ Don’t even bother!Cannot connect to server. That’s all I can get out of it don’t waste your time on it..Version: 6.10.0
✓ UpdateNeeds to be massively updated I have the new iPhone and the app is showing the old 1st iPhone screen setup of the app it’s horrible. I also can’t see holiday or anything I am meant to see on it please improve and update to iOS 11.Version: 6.2.1
✓ Won’t workBeen using it for 18months signed me out would connect to server after the last update redownloaded it, all details are correct on latest iOS on iPhone 13pro kicked me out. After the last update.Version: 6.10.0
✓ Clock in and Clock Out is not working properlyHey. Please fix the bug in your app. The clock out function doesn’t always work. Instead of logging out to clock out, bring a seperate button for clock out option so that we can still be logged in..Version: 6.9.3
✓ Needs more addedNeeds a way to bulk request availability. Plus a note section on availability would be so helpful eg ‘can only work these hours due to flight at X time’..Version: 6.8.3
✓ Useless appThis app is useless. When I log into it it comes up with error. I have ios10..Version: 6.3.1
✓ Timewasting & outdated rendering useless!The app provides limited information. The design is poorly thought out if thought about at all. It crashes regularly. It fails to load regularly. It loads faulty regularly. (white band across the screen or half a black & blank page) When it does load correctly it takes far too long for the small amount of info it provides. It fails to remember log in info even after selecting ‘remember log in’ check box. Session times out too quickly meaning you have to go back through the fun of logging in/loading screen again. Wouldn’t waste your time! It will definitely waste yours!.Version: 6.5.1
✓ The worst app I’ve ever usedThe most basic task this app is required to do to have any semblance of functionality is to connect to my work’s server. I would say it has a less than 10% success rate at doing even that, which means that I cannot access my schedule, my time card, my requests, etc more than 90% of the time. It is practically, infuriatingly, useless, and yet completely required for my job. I have literally begged management to choose some other (ANY other) format for scheduling because this app is truly the bane of my existence (and I am not alone, everyone, and I do mean EVERYONE on my team feels the same way and experiences the same issues.).Version: 6.8.5
✓ Terrible0/5 Poorly produced and full of glitches. Unreliable for scheduling..Version: 6.8.6
✓ Worst Time Management Application !First off, I cannot fathom you’ll understand how ridiculously long it takes for the app to allow you to clock in. You normally get a screen where the punch in/out options are available. To get to that screen I’ve had hundreds of times where I’ve waited beyond a minute or even 5, which in all honesty would make the difference of you being late or not. Obviously, I got to work on time but I hate the fact that I have to ask my manager to modify my time punch because this app is so terribly put together that I can’t seem to clock in on time even when I arrive on time. I will be asking my employing company to look for another means of work time management because this application does not deserve to even be accessible to all!.Version: 6.8.3
✓ Doesn’t workHalf the time can’t even log in, doesn’t notify you of schedule changes, doesn’t due half the of what was promised. Very dissatisfied.Version: 6.8.4
✓ Add Touch IDVery annoying to enter password every time, enable Touch ID to make it easier for users..Version: 6.9.3
✓ Can’t get it started with initial set upThis APP is a waist of time. Secured a job a month ago but the covid-19 related lockdowns, there is no-one to offer a face to face assistance to access the employer server. This APP does not make it easy for new users to access the relevant employer server either. It should not be used as it wast time to on-board a new job due to delays to punch in your availability. How can you punch in your availability without having access, and especially if everyone is having issues to assist with on-boarding due to this APP?.Version: 6.7.10
✓ The god of time couldn’t fix this app if he had an eternityThis app is so inconsistent, support is so incredibly unhelpful, and the fact that this software is still used by pretty big clients after years of mediocrity is unbelievable. I’d have an easier experience if I sent a courier pigeon every time I wanted to view my schedule. Maybe one day it won’t take 10-15 minutes just to log on to a server for 1-2 minutes before logging me out again, but I do not see that happening. In conclusion: this will make you feel like you are having a brain aneurysm whenever you are misfortunate enough to need to use Ultimate Kronos Group’s (ridiculous name btw) abomination of an app..Version: 6.7.6
✓ TerribleThe worst employment app I have used. Constantly having issues with bugs, and will close without warning. Trying to enter hours and overtime takes too long to do, and half the time the app will close the application forcing you to start the entire process again..Version: 6.7.8
✓ Worst work app I’ve ever usedThe employers have so much customization options that I didn’t think it was possible to request a day off on the app, only to find out that it’s possible for the employees to remove the option and mine did. Half the time I get an error message when trying to open the app. I only open the app once a week to screenshot my schedule and just look at my photos to see what my schedule looks like for the week. And heaven forbid you need to post a shift to get it covered. I had to that recently for a shift a few weeks out, and trying to figure out how to do that was the most convoluted task I have tried to do on a work app. Last work app I had it was all very streamlined, it even had Face ID! Never thought I’d say that I miss that app.Version: 6.7.7
✓ No goodHate this app !!!.Version: 6.8.3
✓ HorribleTakes forever to load every single screen, not just the app but on desktop as well. Even when I click keep me logged in, it logs me out every single time I used it. Location services are completely inaccurate. I believe it grabs your location from where you sign in and NOT punch in. I am currently in a battle with my work who is accusing me of punching in outside of work - which I have never done - because the location is inaccurate. Thank God security badges log when we enter the building or I would have been fired due to the inaccuracy of this app showing I was punching in on the highway etc. I can’t believe my company would even go for this product with all the awful reviews..Version: 6.6.1
✓ Worst app ever createdShort review as the first thing that happens when you open this app is a blue screen saying UKG then immediately followed by a white screen. That’s all it does not do anything more then this. The developers should be embarrassed to have made this app. Trash.Version: 6.9.5
✓ Very disappointedI don’t usually give feedbacks, but I have to give on this one. It triggers your brain very mad most of the times beacuse it works really slow. Every time we need to type whole password to login. It doesn’t have Face ID feature. And today, I had to see my duty schedule and timesheet for some reasons. I am very dissapointed. It didn’t even responded properly. Best of luck.Version: 6.8.1
✓ GlitchyVery glitchy always logging out immediate after logging on. Very frustrating app..Version: 6.8.6
✓ 2016 iPhone no longer compatibleNow my 2016 iPhone is no longer compatible for this app. I really do not have the funds available to upgrade my iPhone and it’s another expense I can not afford. Why do these app programmers always make it so difficult when my current iPhone still works well. So annoyed and now I can’t sign in or out of work..Version: 6.6.1
✓ TerribleIll state it as simply as possible so the morons who designed this app have somewhat of a chance at understanding my feedback. This app is the worst app ive ever used. I would rather be skinned alive than try to navigate through this poorly designed, train wreck of an app. As hard as I try to imagine it, I simply cannot think of a scenario where the idiot who designed this app looks at the final product and says “ive done it”. I am thoroughly disappointed that my employer forces me into attempting to use this piece of trash. Id be better off trying to read hieroglyphics in order to know what my schedule is, than waiting 9 hours for the app to load. I consistently get told that my session timed out after i sit waiting for 10+ min. just to see what my schedule is. If the developers can even decipher this review, i want you all to know that you have created the worst app by a landslide, and whoever is forced to use it is offered nothing but inconvenience. If I could leave a -100 star review, i absolutely would..Version: 6.7.2
✓ So POOR and so basicTo think that my company pays minimum wage but wastes money on this pointless app that barely works in big 2023. Password changes constantly, minimum use as can’t look back at time cards past the previous week and it’s slow and crashes regularly. Please give us what we deserve instead of this absolute garbage. The app design people should be ashamed of themselves for producing this!!.Version: 6.9.3
✓ Cannot log inThis app has be glitching for a week and I cannot sign in! Please fix this! I have tried the support websites and deleting the app but nothing works!.Version: 6.7.7
✓ IOS 15.4 update gives “cannot connect to server” error msgIOS 15.4 displays “cannot connect to server” after update.Version: 6.8.1
✓ This app is rubbishI came to this app on my phone because Kronos on my computer has stopped working due to Adobe Flash EOL (end of life). I now can’t get this app to accurately reflect my work roster so I know for certain which hours I’m working this week. I’ll just tell my supervisor I’ll likely be late!..Version: 6.7.3
✓ Can’t even use it. Given no reasonEvery single time I’ve gotten my work account reset and reactivated, all the way back to the first time making the account, I’ve been getting blocked from my work information with no reasons given at all. On top of that, it mixes up the answers to my security questions and even still uses old questions after I changed them. When changing my password, It tells me a password I have definitely not used on the app has already been used and I need to pick a new one(for every dozens of attempts). To top it all off, the support team even stopped responding to one of my managers regarding fully fixing the issue. I can’t access scheduling, payroll, coworker schedules or anything and it’s been like this since our store opened!.Version: 6.8.9
✓ Very bad appHorrible app need to constantly reset on several devices to login. Why is Face ID not available it's a pain to have to login 60 times a day with a password..Version: 6.8.8
✓ Terrible AppAbsolute useless app! Logs you out after two seconds of inactivity, and no way to change time out settings on iPhones, can’t action all exceptions from app meaning have to log on through PC to action them, it is slower than a week in jail approving and requesting time off etc! Constant crashing on the log in screen! Whoever got companies to sign on to contracts is laughing all the way to the bank! One of the worst apps I’ve seen! And I NEED to use it to perform my job role! At least Dick Turpin wore a mask!.Version: 6.3.1
✓ TrashThere’s nothing more bad than this app. The app doesn’t even open properly and the login button is bugged. FIX IT. I’d rate it 0 stars if i could..Version: 6.9.3
✓ Latest update not workingI have had no issues with this app in the past but recently I have been unable to access the server, even with a solid internet connection. Despite uninstalling and reinstalling the app twice I can still not access the server..Version: 6.6.5
✓ Needs improvementDesign of the app needs an improvement. App looks old and outdated. Log in page could be improved through having a ‘keep me signed in’ option and Face ID. All tabs needs to be improved. One example is ‘Time Card’ tab. In addition to the date, have the day of the week would be helpful and the design on the ‘Time Card’ page can be improved. Second example is the ‘Schedule’ page. The calendar part could be updated, such as having a white background with the month and if there is a shift or event, have the day marked to say that the specific day there is a shift/event. Home page can be improved. Transition between tabs/page can also be improved..Version: 6.8.7
✓ Won’t save my password for easy logon, slowGiven many professional companies supposedly use this app, I don’t understand why it is so basic. It insists on a very long, convulsed passport which is a pain to type in on a small phone screen keyboard, and it won’t save it to the password keychain. If I can sign in with my Apple Face ID to my banking app, I don’t see why I can’t do it with this app? Please add this feature!! It can also be very slow at times, and sometimes the punch in button totally disappears from the bottom of the screen?.Version: 6.8.1
✓ Small punch & logout buttonsFor some reason, they decided to make the time punch and logout buttons as small as they could just to make it difficult to use. The app often gives a white screen rather than loading the login screen and the only fix is to reboot your phone..Version: 6.8.7
✓ Literally never works . Don’t use it if you were thinking of itI honestly never write reviews but I had too on this app. Sadly where I work we use this but it is awful. U always have to sign in, it never keeps you signed in which is just an inconvenience. There is a certain amount of time it will keep in the app before it logs you out. Not only that if you want to take or see if someone can cover your shift it always comes up with an error. Almost no one can put their shift up on this app. That feature almost never works. I hope one day the people who run this app actually fixes this app. It is honestly disappointing. Almost everything about this app is just awful. The only thing you can really do is check your schedule and that’s it. Everything else doesn’t work..Version: 6.7.8
✓ Not user friendly.Have to put in your password each time, functionality is okay, but not user friendly. But if you’re using this app you didn’t have a choice am I right….Version: 6.9.3
✓ The worst app everRecently change my job and have to use this cause my company asked us to, couldn’t find what so ever the ask me to do on the app, it’s like using an app in 2010 or something, have to type in my password again every time when I switch my screen to other things. And the whole system is not user friendly at all. Not making my life any easier. There are plenty good hr apps on the market please learn from them, it’s 2021 now, please keep up with the trend.Version: 6.7.5
✓ Absolutely uselessThe “Request” section shown on my app doesn’t allow you to make a request for day or time off. You can only see your timecard and schedule….that’s about it..Version: 6.9.3
✓ HORRIBLE UI Design!Someone PLEASE correct the UI of this APP! The “apply” button is glitchy and in the most awkward location. Same can be said for pretty much all the other functions. Also, whomever thought making the “apply” button change into the “approve” button after clicking is insane. Because the reaction time is so slow, you don’t even realize that you inadvertently clicked again and it then approves your time card!! This then causes another back step that takes up more time (removing the approval)and subsequently losing your progress and starting over. Another issue is it never wants to log out!!! The app spins, but never changes or confirms successful log out... just freezes and requires the app to be forced closed. VERY. POOR. DESIGN.!!! PLEASE IMPROVE! MAYBE EVEN START OVER!.Version: 6.6.5
✓ Says bug fixed - it’s not !!!It was working fine the other day until I updated just now. It saying error on my name or password. You developers need to fix this issue. When you say bug fixed, there shouldn’t even have any issues. This is ridiculous..Version: 6.8.9
✓ Very UnclearVery unclear, notifications don’t go away unless you delete them. Roster is very unclear as whether it is a shift or not, it will highlight in green writing that a roster is available but say 0hrs and only on one day when the roster is said to be available..Version: 6.7.10
✓ Session out of timeIf there was an option for no stars that it’s what this app deserves. Every time I have to use it I keep getting the message for “session time out”. The solution so far it’s to delete the app and download it again since our iT department doesn’t help much at all resolving the issue.Version: 6.9.3
✓ Ashley MallettIt keeps logging me out on a daily and saying the server can not connect all the time..Version: 6.10.0
✓ One of the worst appTo be honest i am now understand why big companies using this app. Very hard to use and easy to fool employees . This app is very hard to keep your passwords. Every time i log in is asking full password and email . If i want a face recognition don’t work. For time off its a lot to do . Approvals it’s wrong . System work slow . Don’t show previous weeks that you work . A lot of useful functions missing . I think it’s a scam app ..Version: 6.9.0
✓ A complete jokeAbsolutely worthless app. Doesn’t work at all and so hard to use and navigate. Horrible app, i only used it cause i was forced to use it for my job, can’t say enough bad things about it..Version: 6.8.1
✓ Not greatThis app is so slow, times out within 1 min of not using it. When trying to accept a swap there is no Option to accept it. Can’t see the entire department’s schedule to make a swap. Needs major improvements. Is really only good for checking your own schedule from home..Version: 6.9.5
✓ PoorAs an employee who is force to use this app, I strongly recommend avoiding it at all cost. I’m not sure what my employer pays for it, but free would be too much. Buggy, doesn’t store things correctly, doesn’t seem to calculate hours correctly, notes I put in go missing. I’ll store something one day go back the next to see it’s unsaved. Constantly having to login which is a painful process on this app… I Like to put pro and cons in reviews but I genuinely can’t think of a positive..Version: 6.9.0
✓ Funny updateAfter updating the app I am not allowed to sign in again (to be specific it’s not accepting the server link at all) and here I thought by updating you are making it better..Version: 6.8.1
✓ Rubbish - it barely works :(Been using this app for 3 years now as the company I work for uses it. It is frustrating when the app logs you out every other day and it doesn’t let you log back in. I have missed shifts and I constantly am on the edge as I can’t access and check my shifts - IF YOU ARE A COMPANY DO NOT INVEST IN THIS POOR EXCUSE FOR AN APP!! Save your employees some stress and hassle..Version: 6.9.5
✓ Why would you do thisThis app is hot garbage, and the developers/ people driving the company know it. I've been told it's better on other devices, but it should just work on every device. It doesn't load my schedule. Thats these one job it needs to do. This is not on my company as they do post the schedules as they release. I don't know why a billion dollar company would make us use this when it is by far the worst schedule app. In fact it's so bad Is rather they. Engrave it into stone, Because it take just as long you get the results, but at least the stone won't lock me out after 3 minutes and have my schedule instead of eating my time..Version: 6.7.3
✓ GarbageDevelopers should be fired. This is a disgrace of an app..Version: 6.7.10
✓ It’s okay…It does what it needs to do I can see my schedule and all other things work related, but my only problem is the constant errors messages. This app doesn’t get enough updates as it needs to. This app has been down for 3 days now and I’m unable to get into the app at all. Unfortunately I’m unable to see my schedule for this week so that really throws me off. There has been no communication from the app about when this will be resolved. I even checked their socials and nothing has been said about the app being down. The app just keeps giving me this error messages..Version: 6.8.8
✓ Nulle!Fonctionne une fois sur dix, totalement nulle!.Version: 6.9.5
✓ No starIt’s not flipping working.Version: 6.10.0
✓ LolIt’s almost funny how bad this app works. I’ve had to change my password multiple times (no easy task), and am constantly re connecting to the server. For a global company like Costco, I’m surprised they are using this trashy app. Lol.Version: 6.8.4
✓ Takes way too long to load and sign inExtremely inefficient and poorly developed app. Plan on at least an extra 4-5 minutes every work day to spent trying to log in and waiting to reload after your “Session timed out”. Really disappointed with the new developers. I thought this app would get fixed a few months ago when new people took it over. New icon, but it’s the same, slow, clunky app is was and they have not done anything to make it better. It takes an very long time to reconnect after my sessions time out, which it has to do about ever 2-3 minutes and is extremely excessive. The sign in also takes too long, without the option to remain signed in. I really don’t want to have to re-sign in every single day I go to work. An app like this is so simple it would take one person from your team to work on these problems and fix them. It seems as though they don’t care about the user experience, when we’re the only reason they have a business in the first place..Version: 6.7.6
✓ HORRIBLEI agree with the previous review. This is the worst app ever made. I cannot believe that it was not only created and published, but is actually being used by employers. What are you thinking!!!!!!???? Once again, this app is not loading so I cannot see my schedule. I hope I don’t have work today because who knows! When it does load (miraculously), it times out so quickly that I have to reload it all over again. This process makes me want to chuck my iPhone out the window and quit my job. Seriously. Why do the creators make this app so confusing to read too?! It’s just a simple schedule!!!! Do better!!!!!!!!!!!!! If you’re an employer, please please PLEASE use a different app. Save your employees the torture that comes with downloading this trash..Version: 6.7.3
✓ Can’t change accountsI have two jobs, both of which require this app. There is no way to switch between accounts, once the app is connected to a company server, the only way to change it is to disable and reconnect to another server. I just need to be able to log in and out of the two accounts, like I would with email addresses or Facebook accounts. Because of this, I can’t check my roster, apply for leave or punch in to one of my jobs which is very frustrating..Version: 6.7.3
✓ App desperately needs a UI refreshThe app is really ugly. The calendar to select the dates to see what days you are working still looks like iOS 6… which came out 9 years ago… Also isn’t really optimised for devices with curved screens (iPhone X+). The calendar button is slightly cut off in the corner on the bottom..Version: 6.7.10
✓ Soooo slow, if it works.You’ll have to get to work an hour early to be able to sign in because it takes so long Or it keeps ‘loading’ and you have to delete and re download..Version: 6.9.3
✓ FACE ID!!!PLEEEAAAASSEE can you support Face ID log on. Such a massive pain having to enter your password every single time. Or even a feature that allows you to remember password..Version: 6.7.3
✓ AwfulAll it does is complain I’m not within the geofenced area. Not once has it actually worked to let me clock in. Lack of ability to work with biometric options such as TouchID or FaceID mean either you use a short, terrible password or a password manager. I assume companies use it because they’re cheaper than more competent competitors..Version: 6.9.3
✓ Slow load timeShame that app developers like this one can't even increase the load time also allow finger print login just time consuming when logging in.Version: 6.2
✓ Awful to use!Never picks up where I am geographically despite being logged on to the store’s wifi. For the past month it keeps saying it’s “offline” when I attempt to login and when I turn off wifi, use my data, I can get it, then it won’t punch me in at my workplace saying it’s logging it as offline data - despite trying this on both my own data and store wifi. Absolutely horrible product..Version: 6.7.9
✓ I cant view my rostersThis is the worst app I’ve ever used for rosters and time slips. More often than not it can’t connect to the server and tells me I have to use offline mode which is useless because you can’t access anything in offline mode. I need to see my rosters so it’s a pretty useless app.Version: 6.9.0
✓ PlaceboWhat's the point of Kronos when the Store manager overrides it's features, Whilst also blocking shift swapping/Extra shifts. We was told Kronos will be flexible, Not in the hands of the managers. Inconvenience for all involved when managers sit at the top overriding the whole Kronos system. And the fact it changes shifts each week with no set shift is a pain when it interferes with your life/other jobs/Children etc..Version: 6.3.1
✓ Avoid at all costsUnfair auto-scheduling has meant that many full time workers have been scheduled in for up to 7 days a week with no days off for weeks, while some people get most days off Part time shifts have been unfair on Kronos because it picks on people at random without notifying them to do extra hours - especially when they can’t always do them Time consuming and unfair schedules have led to managers spending more time ratifying the errors of the system than anything else The whole system is unfit for purpose.Version: 6.4.1
✓ Major changes but simpleI’ve never used an app where i must log in every single time to check my information. Then once I login there im promoted to the Kronos screen after having verified myself twice im once again being asked for verification. The app should refresh when not in use but it shouldn’t log out or at least have the option to save your information. It’s very inefficient. The “upgraded” interface honestly has devolved its functionality it’s even more tedious and not user friendly. I suggest taking notes from Amazon’s AtoZ app, very excellent and was made im short notice. This company has been around for a while it is no reason for you not to have a proper functioning interface..Version: 6.7.8
✓ App doesn’t workSince updating my iPhone the app doesn’t work you have to keep deleting then re-downloading the app then enter everything for it to work just the once a lot of hassle needs sorting.Version: 6.8.8
✓ A jokeCause why do I have to manually log in every time when I just wanna check my schedule. And half the time it doesn’t even work. It just sent me a password to my phone number to type in and I did and now it’s saying I need to do it again but it’s not letting me. And I have to log in twice every time because the first time never works. This app is an actual joke. Any workplace who uses this should switch to a better one maybe with higher ratings the one star rating is a red flag within itself..Version: 6.9.3
✓ HorribleThis app doesn't want to connect to the server even if we have the exact specific server adress.. waste of time and ressources.Version: 6.8.8
✓ 0 starsAny business that use this application for ther employee don’t care about them. what is this application? Where are the developer please😂😭😭.Version: 6.8.1
✓ Absolute TrashIf I could give this 0 stars I would. Businesses have got to stop using this horrible application. Absolute garbage, nothing worse. I would rather physically fill out paper every single week that deal with this app. Nothing has been done to fix it in years, I have seen other alternatives that companies use that work much better and make this look like it was created by a high school student who took one coding class and published it. Absolutely horrible, repulsing, disgusting, and putrid this remains in use. I hate this app. h a t e. I hope businesses make the switch soon and quit giving this joke a chance. As a sports fan I will say this, BOOOOOOOOOO. I would rather walk 10 miles on hot coals than use this. I would rather fish with my eyes closed and a spear in the deep sea. I would rather live off of nothing but granny smith apples and vegemite..Version: 6.8.6
✓ LoginIts a nightmare to reset your password and you have to change the password every 3 months and the password has to be very complicated so you cant really remember it. I mean how many passwords you can actually remember i.e cant use anything similar to old passwords etc. In the questions when setting up, it ask for childhood nickname, and it has to be 6 words as well, what if mine was longer or shorter then again you have to create one and make sure to remember otherwise good luck with all long lengthy process to reset it. They really need to update big time and have the features such as FaceID etc..Version: 6.8.1
✓ Rotageek much betterI’m on mytime and my wife’s work are on Rotageek which is much better . An easier log on, more features including ability to see whom else is on shift with you. As least mytime could use faceid for logging in! Please!.Version: 6.8.6
✓ This App is a nightmareI’m forced to use this because someone SOMEHOW convinced my employer to utilize it. Some people can save their password, some can’t. The password is super complicated so it’s annoying to have to enter it in 4 times a day. Clock out 30 minutes for lunch? You have to hard close the app, log in, punch, sometimes it lets you punch without logging back in.. probably 5 percent of the time. Otherwise you have to once again hard close the app and log back in. If you try to log in without restarting the app it normally just goes blank when you click log in. Please god fix this app, or please go out of business.Version: 6.9.3
✓ Not a fanMy password has expired and there is no way to change it in the app. Also the web version used flash, which is pretty terrible for 2020. I’m locked out of my account because of the expired password. Wouldn’t recommend unless the interface and general app is improved..Version: 6.6.1
✓ AwfulNothing infuriates me more than having to open this app, i have never hated an app more in my life, this app is absolute garbage, if i was a developer for this app i would rethink my entire career path..Version: 6.9.5
✓ Needs improvementThe app keeps logging me out everytime I open it. It’s ever since the last update. Extremely annoying, needs a lot of improvement..Version: 6.8.8
✓ Was great but now can’t log in.It was working fine for me until a week ago. Now I can’t log in..Version: 6.10.0
✓ Will not work with iPad ProWill not work with iPad Pro !.Version: 6.7.10
✓ I can make an app better than this with my feetEverytime u login, u have to use a verification code either text or call, u entered, still can't log in, usually takes 3 tries. And when u click sometime in the app and trying to go back, guess what you can't. There's NO "back" button!!! You have to close this thing completely!! I go thru that log in process 2-3 times again!!! I don't know why would any company using this app for employee scheduling! An email works better than this!.Version: 6.8.9
✓ Needs improvementIt does not ever remember your password and will take forever to connect to the server. Truly terrible..Version: 6.8.5
✓ Terrible AppTerrible app! Constantly logging out and not recognising log in when trying to return into the app. Accrual days aren’t taken off the total days until the day has been taken, which is clearly very confusing for HR as my company has constant issues with too many days taken and employees having to pay back for overused holidays. The log in process (when it works) is unnecessarily hard and complicated. This is the worst app I’ve used within a company for managing holidays..Version: 6.8.9
✓ Yuck! Terrible appThe WORST app I’ve EVER used . You can NEVER get into the app with your passcode even though it’s always the same one ! You Must CONSTANTLY reset your passcode by physically going to your manager & begging for the PIN number ! Horribly administered!.Version: 6.9.3
✓ 50 Shades Of AwfulI’d rather use nail clippers to remove the bottom half of all of my teeth and then bite into some ice cream than ever think about this app again. I could cry onto a keyboard, short it out, and take all of the zeros and ones that came from it and make a better app. Y’all should fire whoever made this and hire a monkey. If a monkey can eventually make Shakespeare, one could certainly make something better than this, on the first try, mind you. This doesn’t deserve any of the stars it gets, and I don’t know who’s getting paid to rate it anything higher than one star, but they should be ashamed of themselves for selling out their dignity. I have to stop writing now; I’m nauseous thinking about this. I’ve never been happier to delete an app in my entire life. Good riddance..Version: 6.7.2
✓ Slow, login and opening take foreverI was hoping not to get this back after the ransomware attack or maybe they might have improved it while it wasn’t being used by anybody. Well, since my company made us start using it again I long for the days of Workforce and Teams Shifts. At least those apps would open and open quickly. This app is terrible. It takes so long to either open or fails to open that its next to useless. I have one thing to do and that is punch in an out. That act that take a second entails waiting most times minutes for the app to open, login and take you tot he right page…..if it does that at all. I don't know why my company stuck with Kronos and I don't know why Kronos cant make something that works..Version: 6.8.1
✓ Fix bottom row buttons, can’t tap onHard to tap on “Punch” and other buttons that may be displayed on bottom of screen for iPhone X models and later as overlapping home bar..Version: 6.6.3
✓ Time Card not showingFor some reason the Time Card option doesn’t show on my phone but it does for some others at my work. My company advised to uninstall and reinstall the app but this made no difference. They advised to write a review on here to highlight the issue..Version: 6.9.0
✓ Worse app ever0 stars if possible. Of course it’s built by the lowest bidder if any company uses it. Keeps crashing upon starting, no fixes..Version: 6.9.0
✓ Is this a scam?Is this used to collect information about your job and scam you?.Version: 6.8.3
✓ Unreliable & what update?Unreliable and keeps timing out my session because it takes so long to update any data. Only using it because I have to for work. Not user friendly and could be much simpler. All the latest update seems to have done is change its name. Move the timestamp punch! Absolutely useless being a tiny command icon in the corner of a screen. Not user friendly for anybody..Version: 6.7.4
✓ Shambolic appDosn’t even deserve one star. From a system we have used for years with no major issue to this garbage that won’t even load, I have tried deleting and reloading the app the adding the url again and again and again to no avail. This is supposed to determine what people are to be paid for hours worked yet I can even sign in to show I have turned up for work..Version: 6.7.4
✓ Wish it had export to calendarLacks basic schedule functions. Not having export to phone/google calendar is very inconvenient.Version: 6.8.5
✓ NOT user friendly - plz hire a design teamThis app is so difficult to use. It automatically logs off too quickly before I can even write my schedule down in my calendar. It’s difficult to read my schedule and I’ve shown up to work at the wrong time and date because of the way information is displayed. Information is hard to find and my accrued hours are difficult to figure out. I wish I could login on my computer to see my schedule but instead I have to deal with this barely functioning app. What a shame that so many businesses actually rely on this piece of junk and expect their employees to use it. I would hope they’d consider hiring some UX and UI designers to make it more functional and user friendly. I would expect they’d have enough money to hire some real designers considering hospitals and large corporations like Nike use it..Version: 6.7.3
✓ Need fingerprint log onGood app but having to enter password all the time can be annoying. It would be good to have a fingerprint sign on option for iPhones..Version: 6.4.1
✓ Slow and poorly developed appKronos thinks that it is top security cia app holding the most valuable information and therefore must require its users to change passwords way too often. But really it is just a work app to apply for annual leave, nothing personal can get stolen there. Please stop asking for account password change and stop locking people out of the app. There’s nothing important on there at all..Version: 6.6.1
✓ UghMy biggest complaint at the moment is that there was at one point a way to request time off through the app. There’s a glitch when you hit the + to add a request, a screen pops up for a mere second to choose what kind of request, then goes to the open shifts. Idk why that page automatically selects open shifts, buts it’s terribly annoying and inconvenient. So now I have to wait until I go to work and try to find time to long in and request off there. It’s preferable to request off ASAP which is why I liked using the app. The website won’t work on my phone for whatever reason Also, there should be a way to save password and/or use your face to login like the other UKG apps. Idk why this one doesn’t use that..Version: 6.8.5
✓ HorribleIt wont let me log in even with the correct username and password that I’ve been using for many months. I can’t check my schedule. It sucks.Version: 6.8.9
✓ Peut pas faire pireLa pire application que j’ai vue de ma vie ! Marche une fois sur 10.Version: 6.9.0
✓ DreadfulKronos in its entirety is unfit for purpose. Time consuming, fiddly, overcomplicated. If you’re a large employer: avoid this at all costs. Scheduling, posting, authorising holidays, timecards, attendance editor, colleague set up etc are all complicated intricate and time consuming processes. It works against managers not with them! The app is so slow, time off requests don’t clear at all. Avoid. Forever..Version: 6.3.1
✓ Needs Face ID support!Although I have only been using UKG Workforce Central (formerly “Kronos Mobile”) for a little while, I haven’t really had any problems with the application. Sure, UKG Workforce Central looks awfully dated and the user interface isn’t going to win any awards... But it works. I do see that a LOT of people are complaining about needing to repeatedly enter their password - this IS frustrating and could easily be addressed by implementing Face ID support. Hopefully the Development Team add this functionality in the near future. For the time being I have rated UKG Workforce Central just two “stars” due to the lack of support for Face ID... Hopefully I will be able to add a few more “stars” onto my review, once Face ID support is implemented..Version: 6.7.4
✓ IPhone 13 iOS 15.4 Cannot connect to the serverIPhone 13 iOS 15.4 Cannot connect to the server.Version: 6.8.1
✓ Suggestions1. It’s a challenge getting the touch buttons on the bottom left and right corner to respond because the wording is too far down in to the corner. Suggest reconfiguring the format of the page for the screens or moving the words that require a touch response not so close to the bottom or corners. 2. Session timed out time is too short. As a manager I often have to switch between two apps to confirm schedules, etc, and when I switch back my session timed out. Maybe have a user setting for session time out with option from 1-minute to 5-minutes. 3. Needs more functionality for managers that you can do with the PC version such as opening up the shift for the day and adding in pay codes such as precept pay or charge pay, etc. 4. Allow flagged items to be marked as reviewed..Version: 6.7.4
✓ Constant password glitchesThis is the worst app I have ever used as an employee. The app glitches very frequently saying my user name or password is wrong. I have reset it at least 10 times during the three months I have worked for my current company. I reset my password and still get the same message. No company should use an app that glitches this frequently and subjects their employees to this stress. I have used other apps while working for other organizations and never have this type of issue! I just want to see my vacation time, schedule, and time card each week—lease fix your app, so we can actually get a function from it..Version: 6.8.9
✓ Worst app ever; creator should be embarrassedUpdate: I genuinely hope my employer terminated the contract with this terrible service as a result of the nation wide outage. I’ve had to use this atrocious application for clocking in and out with my employer for 7 years and every year it gets worse. I have a new phone on the latest software with a reliable network and even that can’t make this app function properly. I can log in as I’m walking out the door and it finally connects around the on ramp of the freeway. Thank you for adding several minutes to each pay day while also giving the illusion that I’m chronically late because of how long this application takes to load. I hope this company goes out of business. That is all.Version: 6.7.10
✓ It’s fineThe app, set up correctly, works fine for seeing a day of scheduling at a time. It works fine for seeing and submitting other information. But at no point is it smooth, logging in takes a bit and must be done from blank each time, regardless of the remember me setting. Security seems fine, it automatically logs you out after a bit, but if you need to pull the schedule into another app you likely need to go day by day for the notes about each shift. For me this routinely means logging back in at some point while checking over my schedule. So it would be tremendously convenient if it was easier to export to Calendar, if it allowed for FaceID, and if it remembered log-in credentials. Still, beats out the standard method my work puts out (paper sheets in the break room) for scheduling..Version: 6.6.1
✓ Make it easier.Not indication of how many days I’ve accrued vs booked so you have to look after your last booked date. Much white/wasted space. Everything could probably fit into one screen. Make it simpler. In the company I work for many people find it difficult to use technology so it needs to be simple. The technology is there as other apps can do it. Come on Kronos. It’s almost 2023!!!!! After the hacking incident needs better innovation and support..Version: 6.8.8
✓ I have paid for nothingThe app required you to be on a paid version in order to use the function, I went on the “free trial”, however, the app couldn’t get the result I wanted, so I left it without even basically using any function 3 days later they charged me $9.99, it isn’t a lot of money but I’m paying for nothing and I want my refund..Version: 6.9.3
✓ FrustratingCan’t connect to server, dosent seem to remember passwords etc. Forced to use this app cause this is what my boss uses but honestly wish it was a different program..Version: 6.8.6
✓ HorribleWon’t connect to server what garbage especially for a work app.Version: 6.9.0
✓ Its okBut I think my organisation doesn't utilise all the functions fully. Suggestion: please add Touch ID/PIN login so we don't have to enter our full password every time we open the app.Version: 6.6.1
✓ BADDon’t bother ticking remember my password as it may remember a few time but will crash and you will need to re enter your details at lest 2 to 3 times a month! This app need to be rebuilt from the ground up! May as well ask someone with short term meme or loss to remember your details it would be more reliable then this app..Version: 6.8.5
✓ I would give this zero stars if I could.Never in my life have I seen an app so bad. I don’t understand how one app can crash, freeze, or just straight up do nothing and give a white screen every time I open it and I don’t even get an indication of what is wrong. I have an XS, my phone is powerful, so how the heck can this app run like I put it on a nokia flip? I have installed this app on fellow team members phones, put the same exact server that I have in, and Kronos says “that server doesn’t exist” like... yes? Yes it does? I’m on it, on the same app? I guarantee this app was outsourced to some 15c an hour coding company, because no decent and self respecting programmer would ever create such a garbage waste of digital space..Version: 6.7.0
✓ Was ok until you put in a new updateI’ve used Kronos before & I’ve never had a problem with the last company I worked for. Just over a week ago the company I now work for have introduced Kronos & at first it was very basic but it worked. Since the new update in the App Store, it’s stopped working, I don’t know why or how but it is very frustrating as I am away from my place of work so I have to enter my start & finish times via the App. Finally, I have an iPhone 11 so when I go to clock in or out, I press the submit button on the bottom right of the screen, it can take ages for submit button to work..Version: 6.8.4
✓ FrustratedI now have a second job and need to be able to access Kronos for both. But I can’t do this, as mentioned by another person. Disappointing and time wasting. Please alter this app so we can use it between two organisations. There will be so many ppl in our situation..Version: 6.7.6
✓ RubbishTried to log in & all I get is a blank blue screen, so can’t do anything at all. Seeing as how I am supposed to book holidays, shift changes etc, this is frustrating. I can’t even log out of the app now either, so it will just sit on my phone doing nothing. When this was Kronos, it never worked properly on iPhone 7 either. I think thus is the worst thing that Sainsbury’s ever tried to do, & when I ask management for help, they just fob me off..Version: 6.7.4
✓ Total rubbishApp gives me a blank screen every time I click into it . I have to turn my phone off so it’ll let me log back in again ! Virtually every review on here states that it’s rubbish but no improvements seem to be made . WHAT A JOKE 😤.Version: 6.9.3
✓ Needs some workThis app needs some work It’s a bit hard to navigate or say how many issues it has because there are so many. However here are a couple of issues that I have run into. The app alerts you to tasks that you need to complete but it doesn’t clear the tasks once you’ve completed them. There is no way for you to save your password to open the app or use your phones password features like Touch ID or Face ID so that you don’t have to constantly put your long password in it. There are many other issues with this app and I think that the developers should do beta testing so that they can fix these issues to create a superior product. The app feels like it was alpha tested because it’s a subpar product that feels rushed to get out..Version: 6.7.9
✓ App won’t let me loginI have a login, and I tried to login into my schedule for work and after I login I have security questions to answer. It won’t even let me click login and go see when I work. Y’all need to fix your app.Version: 6.8.4
✓ -3This is such an bad app full of bugs and problems, and the customer support is basically none existing and the fact that you can not send any bug reports it saying a lot. We should be able to send negative stars to prevent people for using this and force the people who did this to to actually do something about it. I don’t have the time and patience to add everything that is wrong to this app..Version: 6.9.3
✓ No. Just NoIf your company is considering Kronos for which this app is the front end. DON’T. Even the simplest of tasks are a nightmare. I’m not allowed to put in for a missed meal break because my supervisor doesn’t want to have to get the manual out again for the 17 step process to approve it. I spend more time logging into this app than actually using it. At least one of my colleagues just screenshots every page so he doesn’t have to use the app to check the roster. If I ever have to look for a new job, during the interview I will check if they are using this system or planning to and if they are not take the job..Version: 6.9.5
✓ Awkward, limited, poor designI can’t select specific date ranges like in desktop app, can’t even narrow it down to a single week if it’s already in th second half of a pay period, and some views only work in landscape mode. It also has the quickest time out I’ve ever seen and won’t save my password. It’s a hassle to use almost every time. Additionally, the line dividing a shift date from its shift time has proven confusing to new users at a quick glance. I’ve had multiple team members miss shifts or show up late because they reasonably believed the information grouped together into a box showed their actual shift..Version: 6.7.3
✓ Where is face lockWhy this app dont have a face lock.Version: 6.9.3
✓ User unfriendlyAny way you can make this just log in and out using fingerprint or face recognition. And what could possibly be the reason behind having to change passwords every three months??.Version: 6.6.5
✓ Worst app ever usedMy password was expired and there is literally no way to change it. Their website is useless and their reset email does not even send. I wouldn't be surprised if the help desk was exactly the same. Glad that I'm getting a new app soon.Version: 6.6.2
✓ Just the worstThe two things i love about this app are A) how ridiculous broken it is and B) that i am forced to use it 😍.Version: 6.9.3
✓ Straight up garbageHoly crap. 10 years almost and this app is still straight up garbage. Can’t make an appointment because I can’t access my schedule. Absolutely a trash app..Version: 6.9.3
✓ Won't connect to serverNot working since last update..Version: 6.10.0
✓ Very poor interfaceThis app is hard to use, which is unfortunate because my employer has decided it will be the ONLY way to clock in starting in January. My biggest complaint is that I can’t have it save my password and there is no Face ID option. Even worse, when I try to use the iOS “keychain” function to log in quicker, it won’t automatically pull up the associated password that way either. So I literally have to type in my long password required by my employer, or do a manual search in the list of saved passwords. So annoying!! Also, the screen to add a time stamp is not intuitive. It has all these things about transfer at the top, and the “punch” button is hidden down at the very bottom. For someone like me who only needs to clock in and out each day, with no complicated transfers or deduction cancels, it would be a lot more obvious if the PUNCH button was placed prominently and obviously. Please, please update this app to make it more user friendly..Version: 6.7.3
✓ Stop workingApp only works for 2-3 times then stops working on my iPhone mini 12. To resolve this I usually delete app and re-install it but that only works another 2-3 times then no response. Something is wrong with app that needs fixing..Version: 6.9.3
✓ PasswordNothing is more annoying than having to put your password in every hour when your busy at work and I do over 10 punches a day and sometimes having to put password in over 15 times and to top it off it will say “session timed out” when you just logged in! So annoying only have it because our company make us use it or I would not consider this waste of space on my phone! To conclude this “KRONOS FIX THE PASSWORD!!! You are not fort Knox it’s just frustrating!!!!.Version: 6.7.2
✓ Really bad.Zero stars, if it was only possible. Once again it can’t connect to the server. What a piece of junk. It should be wiped from the App Store. It’s absolutely pointless to have this horrid piece of crap..Version: 6.6.1
✓ Could be a lot betterPros: Covers the basic functions of clocking in and out. Shows your shift times and dates clearly. Able to see accumulated worked hours on time card. Cons: Applying for leave is a nightmare if you have a lot of dates to add, not sure why there isn’t a function to add unavailability dates from the start date to the end date rather than having to add every single date individually - very time consuming! Also once the leave is actually approved, Kronos still rosters you to work on your approved leave dates rather than recognising you’re unavailable on those dates. Pretty ridiculous for what is supposed to be a professional app, these issues cause a lot of inconvenience at times..Version: 6.7.2
✓ Always unavailable and offline.It’s a Royal pain in the backside yet I’m forced to use it to log my irregular hours-due to it bugging out and not available most of the time..Version: 6.7.10
✓ Clunky and Not User-FriendlyI’m not one to write reviews-even when an app is inherently bad-since I feel like it isn’t worth the effort the vast majority of the time. But then again. this is hardly an app to begin with. This is simply a poor adaptation of the website itself. By downloading the app I was hoping to avoid the poorly formatted and frankly frustrating login pages of the native website my place of work uses to access Kronos. The app booted up and proceeded to greet me with the exact same login page. Overall, the app is just fairly clunky to use with a user interface that’s harder to understand than hieroglyphics..Version: 6.7.6
✓ Really poor UI designCome on guys, go look at the UI guidelines and move the buttons you need to click on into a more usable area. Notable is the Punch, and Sign-out “buttons” - on a newer phone without a physical home button they’re both down in the part of the screen that the phone is expecting to be used for interaction with the virtual home button. Those buttons are also unnecessarily small, and if your work isn’t using location tracking when punching in/out most of the screen is empty serving no purpose, and a tiny button at the very bottom almost off the screen..Version: 6.6.3
✓ Non senseWaste of time zero star app.Version: 6.9.3
✓ Worst AppI don’t understand why company use this App, so inconvenient and alway can not connect server. I deleted and downloaded again again. Agin, just waste my time..Version: 6.8.3
✓ Worse than AbacusI have used it twice and already am looking for needles to stick in my eyes. 1) There’s no quick way to punch in - forced to enter password each punch, NO fingerprint NO face ID login. 2) NO daily hours worked total (yes YOU have to calculate how many hours you worked each day) 3) Only PAY PERIOD (2-week) cumulative hours, NO shift, NO day, NO week subtotals 4) The Geo Fence was showing me in the parking lot not in the building where I was and took me 5 minutes to punch in - had to shut down app & turn off location services then relaunch both just to punch in - lost work time, lost wages. 5) The most important task PUNCHING is a teeny tiny word in small font IN THE BOTTOM RIGHT CORNER IN THE FOOTER 6) SLOW SLOW SLOW. I suspect this app’s requirements writers & testers were getting a lot of laundry & yard work done and the developers are cheap offshore labor who never used smartphones nor a timecard app before for their $100/week paycheck. The system McDonalds used 35 years ago is better than this..Version: 6.7.10
✓ Outdated buggy appPros: displays leave amount Cons: Punch in barely works most days Crashes for months on end Horribly outdated in comparison to other similar apps Does not save password on IPhone, nor does it give an option to Have to change your password every few months and it can’t be what you used a while ago If your work place decides to use this trash you HAVE to use this trash app, which has to be the worst part.Version: 6.8.4
✓ Is this 1994?So basic. Time card and schedule interface not user friendly. It would be relatively easy to make it look better. For example, combining these two tabs in one, completely redesign a month view with icons for better overview with what hours I have done and am planned to do. You don’t have to rewrite the whole database, just UI. Hope you not gonna stop improving the app just because my employer requires me to use it. Contact me for cooperation, if you would like to..Version: 6.6.5
✓ NO stars needs to be an option for this app.If my work didn’t use this app for time cards requests off and availability changes I would not even touch this app with a pre paid phone. From white screens to being logged in and being told invalid username/password despite seeing the full menu with my name at the bottom to being timed out seconds after logging in or in the middle of requesting time off. This app is a joke and doesn’t look like it will be fixed anytime in the future cause I have been using it for as long as I have been at my current job. Tried uninstalling and reinstalling it to see if that would fix it but it doesn’t matter problem persists..Version: 6.8.8
✓ SAVE THE PASSWORDI’d really appreciate not having to type my password every single time i want to view something on this app. Why can’t we just use face id ? Also the punch on/off feature is very bad. Most of the time it doesn’t recognise my location and sometimes the button totally disappears too. Very basic app that needs a lot of work.Version: 6.8.4
✓ Password issueThe app has asked me to change my password and when I go to change it the app tells me it’s the same as the last password even though it’s entirely different.Version: 6.9.5
✓ Terrible app, not user friendlyIt’s a terrible app. The interface is not user friendly. The app isn’t very interactive. The layout and quality is poor. The layout is not very clear. It promises to offer lots but has limited options. Not very impressed. It’s a very basic app, (like 1995 windows). Wouldn’t recommend it at all..Version: 6.4.1
✓ Spooling, spooling , spooling, error.An app designed as a time clock must be quick and dependable. A time clock app should not spool and spool for minutes (messing up the clock in time), then give an error message. The message is sometimes (not always) a “server error.” I suspect the WiFi trying to override cellular data (or vice-versa) may have something to do with it on occasions. The slowness may be because of the mapping feature. The location recorder / mapping feature must be active (turned on) to clock in. If turned off, it will not work. However, even if turned on, if there is a glitch with the mapping, the employee can not clock in. I have had to go back into the settings to verify the mapping is on, like flipping a breaker switch. My experience: In the last week, I have attempted more times than I was successful in clocking in with this app. I am contacting our personnel department to report the issue. Bottom line: When it works it takes too long, when it doesn’t work, it doesn’t work..Version: 6.7.5
✓ I hate this appThis app is horrible. Lazy execs choosing this app for their company have obviously never bothered to use it to see if it works. It usually takes three to four login attempts to make it through their buggy connection to clock in, and it logs you out immediately after leaving the app. It constantly and invasively requires you to update and change your password as you are trying to clock in for your shift. I’ve spent ten minutes at times sitting at work trying to login and change my password only for the app to crash while logging in and changing the password. Clocking in and out is a frustrating nightmare..Version: 6.9.0
✓ Poor appOutdated design and interface. Clunky. On the weekly schedule there’s isn’t a way to see who’s working with you to make swapping shifts easier. This app is a downgrade to using paper. This app has added to work stress.Version: 6.8.9
✓ New to KronosAbout to go live with Kronos in my work place, app won’t log me in, how I am suppose to know my working shift is beyond me, first impressions... what a load of old rubbish, millions of pounds spent by companies for what??? Honestly if I could have rated this app zero stars I would have done, biggest waste of time.Version: 6.4.2
✓ Big tech wants to take over, but can’t understand their own technologyI can’t believe this is an actual app made by actual people pushed out and approved by actual people to be used by most companies to date, and yet some how with all of this the app still remains in a state of instability and complete ignorance towards the user. Let’s make a list from just having this app for 2 days: 1. Timed out requests happen more than I can count 2. I’ve watched scheduled times switch days back and forth uncontrollably and the only way to stop it is force closing the app. 3. UI/UX come from what feels like a website from 2001, no information hierarchy, buttons placed to just be there, colors and design chosen by an exec with no design experience whatsoever. 4. Wanted to switch apps real quick for a piece of info for the app? Sorry, you need to sign out and back in because the connection is immediately severed once the app is switched. 5. Alerts and notifications don’t like to be told what to do, so in any case it doesn’t matter what you try to do, the alerts won’t disappear no matter how many times you hit delete. This is just the few things I’ve run into having this app for less than 2 days, but as someone who works in the design industry, having to use this app feels like a punch in the gut and tearing my diploma in half..Version: 6.7.2
✓ At least it’s 0.004% better than dimensionsWorst. Who did you hire for the coding and design? 2 year olds? No, a 2 year old could do better than what you did. Incredibly hard to navigate, incredibly slow, and severely user unfriendly, even for those who are tech savvy. I don’t know if your budget was $30, but even with that you can hire better people to make this. Imagine using this on an old computer, or the terrible mobiles we are given at work. Takes a minute to load (which is way too much when you’re on the clock trying to work) and that’s if you’re even lucky to get the app to launch. I literally cannot think of any reason why this app is terrible other than it was designed and coded by some high up exec. who’s never had to deal with the actual program. I never leave reviews like this. When an app makes you want to jump off a cliff with no parachute, you’re doing something terribly wrong..Version: 6.6.5
✓ Absolutely FrustratingI have been using this app for 3 years now to access my work schedule, and time and time again, it has failed to impress me. This app always leaves me frustrated, as there always seems to be something wrong with it. As many other reviews have stated, this is hands down the worst app I have ever used. In fact, it’s unusable. I have to sign in about 4 times, sometimes more, for it to finally give me access to my account. There are always error messages popping up. Some days the log in page won’t even load. The creator must not even read reviews, because it hasn’t improved at all despite countless one star reviews. Warn your employers! Refrain from using this app if you can! Or risk not being able to access your schedule....Version: 6.7.7
✓ READ YOUR REVIEWS!!!This app is so bad! It’s like they don’t even care about the reviews or bother to even read them. I can’t even express how badly it makes me want to slam my phone. Trying to log in before a shift is impossible due to the fact that it crashes every single time. And the layout? Please I beg you update it. My coworkers and I have mixed up shifts or have even not shown up on days due to the way the days and time shows directly under each other it makes ZERO sense. Another thing is that we’re not able to use face recognition or Touch ID, that would make singing in so much quicker and easier. It’s 2020 get it together. AND READ YOUR REVIEWS!!!!!! People have been pointing out some really reasonable things..Version: 6.7.2
✓ UnreliableOften doesn’t show my rostered hours on certain days. Sometimes my whole roster is missing. Every time my roster is updated I have to check with my manager when I’m actually working..Version: 6.7.8
✓ Worst app of my lifeI have never written a review for an app before, but this thing has made me so angry. It has very poor design in every aspect of it. I can’t do anything with out it having to reload 10 time because my “session has timed out” after it only being up for less than 30 seconds. I can’t put a time request in because, once again, if you spend more than 30 seconds doing something it times you out and starts the whole login process all over again. I can barely clock in/out of work with it. It has no accuracy whatsoever. I have stood right next to time clock and it still shows I’m not within the area. I hate this app and it has only made my life worse..Version: 6.8.0
✓ Shockingly poor quality appThis app seems like it was written for a 10 person business. It’s useless for any company as it crashes constantly. Also has extremely poor functionality. It’s a good idea poorly executed. Take this off the market for redevelopment and then try again..Version: 6.3
✓ Wth?Worked last year, but now impossible to log in because I need to “Get Flash”. How on earth do I install Adobe Flash on iphone.....what a joke.Version: 6.3.1
✓ Completely destroyed my love for workMy company had been saying they were bringing in kronos for a while, eventually doing so last month and I can honestly say I’m reconsidering where I work. We never had a app for clocking into work just a time book, it’s old fashioned but everyone was trustworthy and did there hours. Plus it’s always nice to be given an early knockoff on a Friday afternoon. Now however I’m forced to literally sit at work when everything is done, just so I don’t lose pay. Forcing me to stay later and do 10 hour days instead of my contracted 8, if you’re company brings this in, leave immediately it’s not worth it for your mental and physical health..Version: 6.7.5
✓ Unstable. Crashes.The app constantly needs quitting and relaunching. It’s unstable on the latest iOS. Buggy, sometimes won’t load at all. Kinda terrible really..Version: 6.7.10
✓ Worst app I have ever seenThis app is nothing but annoying and frustrating I do what my email tells me to do and it doesn’t work. I can’t upgrade my phone to V8.1 because App Store won’t update i because it is a apple phone. It Doesn’t matter how many times I try it doesn’t work and no wonder it has a terrible rating on App Store it is the worst most stupidest dumbest annoying app I have ever seen in my life it needs massive fixing on the spot..Version: 6.7.3
✓ Miserable UX, complete lack of stewardshipIt’s pretty clear KRONOS provides this app only so they can say they have one. They’ve all but yielded the space to third party mobile app devs. This app is so clunky it makes even the simplest tasks a confusing ordeal for no particular reason. For example, the view for shift schedules (not shown in the screenshot examples, natch) seems to be deliberately designed to confuse employees. There are line breaks between the day name and the shift times but there is nothing between each day. It makes zero sense. The real-world result is constant confusion amongst the shift employees who have irregular shift start times. Without fail, every day at least one team has to start the shift with at least one person short because someone misread their schedule. The only thing more ridiculous than this bad UX is the fact that it has been this way for as long as anyone can remember..Version: 6.6.5
✓ HopelessThis is the worst system I’ve come across most of the time it will not connect to the server and your left with no info about next shifts for next week never mind 2 weeks in advance which would be helpful.Version: 6.10.0
✓ Can’t even get a log on and passwordAfter entering my company server name, which is the first step in creating a log on and password, an error message appears and that’s the farthest I can go. I’ve deleted the app off my phone and re-download it. I’ve shut off my Wi-Fi in settings to try it with cell service only with no success either way. So app is definitely a dud. Before I even tried to use it my manager told me not to bother because it doesn’t so no one uses it. I have to physically go into work to take a snapshot of my schedule, just like the old days practically. i’m just wondering how long companies will keep this app in service when no employees can ever use it properly..Version: 6.8.6
✓ Needs a lot of workApp is generally very slow. Needs to be forced quit and reopened every time you go into it or it’s just a white screen. After the most recent update I need to login every time which takes about 90 seconds to load. A joke..Version: 6.8.8
✓ Surprised the app even opens it’s that non functionalThe app constantly logs you out, brings up error codes, takes forever to load and sometimes just straight up doesn’t sync to show you schedules or anything. It needs fixed severely and if it wasn’t for us having to use to for work I’d never touch it again. Abysmal..Version: 6.6.3
✓ Not goodNot sure why this app is so widely used my business’.. it’s not good. Fix all the bugs on it! Forever login issues. I just had a delete because it just goes blank when tryna open it. FIXXXX THEEE BUGSSSSS.Version: 6.8.9
✓ NotificationsWould be nice if shift changes would send out notifications. Also, auto loading into Calendars would be a nice feature..Version: 6.7.0
✓ Fix your app!It was working fine for months suddenly I can’t get log in to view my schedule. Says my username and pw does not recognize! Come on, and then when i try to reset my password it’s asking for a PIN which I do not have idea what it is. Why do you make it hard for us to use this app? Says need to contact our payroll clerk! What a waste of time. We should be able to set our password without having to go through this stupid process. Be better! It’s frustrating. Zero star..Version: 6.9.5
✓ Easy fixes would make it so much user friendlyI know my colleagues and I all agree that in the “requests” section for holiday it would be so much easier if the holiday went in date order rather then date of when it was submitted. Also it would be more user friendly if you could archive or delete refused or holiday that has passed already rather then It clogging up your holiday requests and having to scroll down to find the right date..Version: 6.7.5
✓ AtrociousLiterally everyday I have to delete the app and reupload it. It will constantly go to the “Page expired” page and I will be unable to go back to my server’s login . It’ll be stuck there . It really needs a home button.Version: 6.9.5
✓ Absolute terrible app.Constantly unable to contact the server come up. Very un user friendly. Kronos extremely bad request options. This is total non value for money for corporate or small businesses users too..Version: 6.7.5
✓ The worst user apps I’ve ever had to deal with.With the amount of Kronos users & the money this company makes, please know your applications are THE most un-user friendly frustrating pieces of garbage ! Your IT division really needs to address these problems people are navigating this rubbish..Version: 6.9.3
✓ GarbageAbsolutely trash, barley works.Version: 6.9.3
✓ UNREAL how any Apple App can Hold a Low ratingIt absolutely Blows my mind how any company can even buy a program like this one to implement for their employees when it has such Horrific ratings and such bad user problems. Its clear that Kronos is not on top of its game in ensuring its a friendly environment all that need to utilize it. There is NO reason that IT could not address all these issues that are listed yet our gamer apps care and will release a fix to the problem the 1st time they see there is one instead of blaming others . Only 25 Fixes in 2 yrs For All these Operational problems ??? Get moving - my angry birds fixes issues by the week !!.Version: 6.7.7
✓ Annoying bug leave requestUnable to select leave dates in mobile app leave request as it keeps coming up “end date before start date” error. Have tried multiple times..Version: 6.7.4
✓ It does the job, but not as well as it couldI think there is room for improvement with this app. It’s not very user friendly, just bare minimum. I would LOVE it if they could update it with a function to see the staff schedule for they day- like everyone who is already on the schedule for the unit for a particular day. This would help to make it easier to text co-workers to ask if they could trade knowing if they already work or workded the night before. And to know who is charging, or if you are highest senority on a holiday or something. Thank you.Version: 6.8.9
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