- 90.0LEGITIMACY SCORE
- 92.0SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Ubisoft Connect App Complaints & User Negative Comments 2024
Ubisoft Connect app received 96 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ubisoft Connect? Can you share your negative thoughts about ubisoft connect?
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Ubisoft Connect for Negative User Reviews
✓ Bad choicesFar cry 6 looks good but has many issues component prices and console prices are 3-5x times the normal msrp and yet you make performance of the game worse with a drm that resource hogs. You need to release gift cards same with epic game store or release on steam as some people want to buy the game anonymously due to nosy spouse and the government “look at the news they are teaming with banks to spy on us for 10k purchases it will slowly lower the amount so that we slowly lose our privacy” I understand this is not the place to make a review but to my knowledge Ubisoft and epic do not have review page like steam..Version: 8.0.1
✓ Does not workMost of the time this app does not work. The passcode authentication does not even have English text..Version: 8.0.1
✓ You need to fix pleaseWhen I go on a Ubisoft game and go on Ubisoft club it just puts me on Ubisoft connect website and am stuck and that an I can't do anything and I can't download this app because my iPhone is to old I used to have Ubisoft club which my phone could handle but now that it's converted I can't get Ubisoft rewards.Version: 7.0.2
✓ Can’t even get in.I tried to get into the app, and I signed up. Everything was fine until I tried to even open the app and then it kept crashing on me in around 3 seconds. I would go into the app, and then get kicked out. I redownloaded the app and even restarted my phone and made a new account and it still didn’t work. This might change, but for right now the app is horrible. I can’t even really give it a review because I can’t get in but the fact that I can’t makes it all worse..Version: 8.1.0
✓ Worst app ever from a great game devTerrible app - one of the worst I’ve even seen. Doesn’t recognize I actually own multiple assassins creed game never mind one. App is horrible, Ubisoft connect is useless and + is a waste of money since it doesn’t recognize owned games despite being linked to my xbox. Thoroughly disgusted!.Version: 9.2.4
✓ Limited Data and FunctionalityI downloaded this application in hopes it would be similar to that of what is used for Destiny. In other words, I wanted to be able to view and change my gear combinations and experiment with various sets. I also hoped to be able to see stats on what I’ve accomplished in the game. Kills by weapon type, kills by method, accuracy, etcetera. None of this is available in any useful manner. Division is a title that could and should have it’s own fully functioning application for these features and much more. Ubisoft Connect seems like it’s purpose is to promote all the other titles they produce..Version: 9.2.3
✓ AnnoyedI downloaded the app and was asked to sign in to whatever platform I use. I clicked Xbox live and it directed me to my hotmail to sign in, so I did and then directed me back to the app and it showed my gamer picture and I clicked on ‘let’s play’. It then said I had already got a Ubisoft account n asked me to sign in to link my accounts???? My password was incorrect multiple times and I clicked on forgot password, I had a link sent to my email to reset it. I clicked on the link and it asked me to put my email and password in, then I said my account may be compromised and it said it was gonna send a link to my email to reset my password. I’ve done this 5 times now and it keeps doing the same thing. I tried logging into my Facebook thinking it would help but I’m just going in loops and can’t sign in to your stupid app just to save me doing it on my Xbox. I would like a full refund of my time....oh wait you can’t 😐 sort your app out Ubisoft.Version: 6.0.3
✓ Cant recover account on iphone 14Cant recover account on iphone 14 repair it asap.Version: 9.0.1
✓ It’s alright l, but I have quarms with the interface layout.I appreciate the daily login rewards for specific games, and it’s nice having an app that allows you to view your account details. Their is a slight issue in regards to logging in with a PlayStation account, sometimes it’s a frustrating task to type in your details as the keyboard occasionally disappears, and once you’re done with the details, the keyboard itself completely covers the ‘login’ button..Version: 5.9.0
✓ Daily loginIt doesn’t give me my daily login reward. operation health.Version: 5.5.1
✓ Worse since update.Not too sure what’s happened but since the last update this app now crashes and is really buggy and painful to use. Whoever carried out the changes and whoever signed them off as fit for purpose needs twisting up a bit as this is a definite step backwards. Sort it out please..Version: 8.0.0
✓ TerribleI’m trying to connect my switch account to the app to get some cosmetics on South Park the fractured but whole (I already have my Xbox connected) and even though I used the same information it just won’t work! I’ve been trying to connect it for 3 hours now and nothing will work (also I used my Xbox account as the Ubisoft account).Version: 9.2.3
✓ Terribly made appThis app is horrible. It logs me out every 5 minutes and then makes me wait a day to log back in if I mess up my password. Just don't download this..Version: 9.2.3
✓ Never worksAlways says failed to load. on the Play store app as well.Version: 9.2.1
✓ Consistency in crashingU guys have got to fix the app I literally just downloaded it after months of having it deleted sign in with psn then boom crash try again then crash again please fix it.Version: 8.0.1
✓ UI is labyrinthineI don’t like how much app I have to go through to get to the same information I open the app a hundred times to do. Basically I use it to manage the challenges for r6, but every time I have to pick my game, go to challenges, tap weekly, (because the game has been out for three years and the default screen is “classic”) and the whole thing just feels like a chore. Would love to set a default page..Version: 5.4.1
✓ Il manque plusieurs informationsOn ne peut pas voir notre ratio élimination/mort (KD) on peut pas changer notre nom Ubisoft directement sur l’application et autres encore mais ceux-ci sont vraiment les 2 principaux et en ajoutant sais 2 informations je crois que les joueur vont être très satisfait et plus précisément sur TOM CLANCY’S RAINBOWSIX SIEGE (R6).Version: 7.1.1
✓ Sam AI feature is brokenI was really excited about the app when I first downloaded it but many of the features that I downloaded the app for are not present. Such as showing challenge progression. Also the SAM feature is broken because it doesn’t answer the questions that I ask it. For example I asked SAM to tell me my most played operator in Rainbow Six Siege but it told me that I needed to use the website even though I initially bought the app so I didn’t have to visit the website. I wouldn’t recommend..Version: 5.4.1
✓ It’s ok but!!!The bot thing I dislike just more data mining for Ubisoft and apple. The fact that you constantly have to login again and again. Because after a while Once you’ve closed the app you have to sign back in. Should be like social media apps where ya just stay logged in..Version: 5.6.2
✓ ConnectDue to the change I have felt partially annoyed . This is because the old challenges have been removed and replaced with challenges for only online games . It is also far harder to get points now which is a main part of my previously mentioned annoyance. Ubisoft please reconsider your choice..Version: 7.0.0
✓ Needs more featuresThe app was great and all, but the sad thing was that you couldn't chat with friends. Not being able to chat with your friends on mobile just made it more harder to do because every time you need to notify your friend about something, you have to turn on your computer just to message them the thing you want to notify them. If this message has been acknowledged, Thank you and have a nice day!.Version: 5.5.0
✓ SubparThis app needs a lot of work. Extremely long load times & it kicks me out of my account a least once a month, typical from Ubisoft however..Version: 9.0.1
✓ The Point?Yeah...so the point to the app is? In a world littered with junk apps; the last thing I need is an app that wastes my time redeeming superficial rewards for the games I play. I have no idea why I still have it, after this review I will delete it..Version: 5.9.0
✓ Disappointed in customer service.Is there a direct phone number? I called the one I found on Google and it says to submit a ticket. So I did. And all customer service has done is respond with bulk messages. I’m not a computer guy. I expect games to function when I purchase them. I’m having issues with AC Valhalla with opals being zeroed and Reda’s hit not working. I’ve tried unlinking and redoing the link and it didn’t help. It’s giving me a connection error at the title screen. I’m able to play the game but forget the opals, festival and in game purchases. Ubisoft, sorry but you won’t receive a cent from me on purchases. A customer should be able to login to a game and go trusting you’ve built the game correctly and are maintaining it. Customer service is expecting me to give them router info, server info, they asked to check DNS settings.. etc etc. One has to have computer training to get professional help from the people that are trained. After I sent pictures of everything they said to send pictures again. They didn’t acknowledge my info I did send, after asking them to look at the pics and messages..Version: 9.0.1
✓ Logs me out everytimeFor some reason anytime I wanna use the app I have to re log in each time, it started doing this the last month or so. But before that I loved the app and it was extremely useful..Version: 8.0.1
✓ Not happyWhat’s the point of this app I have tried to open it on my phone and it just keeps closing I’ve deleted it twice switched my phone on and off and still it won’t open 😡 I only got it for a game I’m playing to get the items and I’m unable to get them.Version: 8.2.1
✓ Oh come onI downloaded this app so I could get rewards from farcry games on but every time I try to sign into this app with PlayStation network it directs me to input my account email and password no problem but then it’s asks me to open the page in the app so I do BUT THEN I get stuck on an infinite loading screen every time I try to sign in.Version: 6.1.1
✓ So bugged and glitchyLiterally doesn’t load anything. Always says it can’t connect etc. So dumb, seeing my stats and games would be great, but hey… apparently this app is useless so if you want to use this app and see anything, keep dreaming on..Version: 9.2.11
✓ The app is not working as of late, can’t sign inSo I have had the Ubisoft app since release and it was wonderful to have. Being able to monitor and track your progress and activity in games yes. However, as of late I have not been able to use the app. Trying to login through PlayStation does not work. If I try to login theough xbox, well that does not work either. Something Is wrong and if the app is not working then one can only question what the point of customer service or support is even built for. I have been trying to access the app for weeks and no go. It fails to connect yet their website has nothing for receiving or requesting support for the app. This really needs to be fixed ubi, I can only say other gamers are not happy as well with the lack of feedback and support 1 Star for I loved the app 2 star because I have used it greatly in keeping track of progress and stats The next few stars will be earned when the app is fixed so please listen and help us.Version: 5.8.1
✓ Some stuff for me can’t be unlockedIf you like Ubisoft than this is a great way to see all of the games you play and unlock stuff easily but for some reason I can’t get some stuff even though I have the game for example I own watch dogs 2 and watch dogs legion and I can’t get marcus’ jacket it just loads then goes back to normal and when I load the game it’s not in my inventory and it does not say I own watch dogs 2. It could be because I got it after I got legion but it should still work. But other than that stuff it is great for keeping track of stuff and getting items.Version: 9.2.3
✓ FrustratingThis might be amazing for serious gamers. For a family that just wants to access content on a game across all profiles on their Switch, it is proving to be a PIA. We get logged off every time we take a break, there is no function to save the log-in details or use a mobile device to log in, so navigating that on Switch is tedious. If my kids go to play under their profile, they are out of luck. It forces us to go through the original profile, even though we are linked as a family. That would be fine if you could access the content without signing into UPlay, but you can’t..Version: 8.1.0
✓ It’s okay but could be betterFirst of its great having an app that you activate all your club rewards and view your friends etc. However, the UI isn’t that great, it’s hard to see if you’re friends are online, takes forever to load each screen.. sometimes it doesn’t even load? Scrolling through the news feed sometimes clicks loads into the post instead of scrolling. Bunch of small issues that just puts me off, the look of it as well isn’t really inline with uPlay, would it make more sense to make the app simile look to uPlay? Why is everything orange? Isn’t uPlay blue?.Version: 5.6.2
✓ SlowWhy is the app so insanely slow and takes a long time to load stuff?.Version: 8.2.0
✓ App is not loading dataThe app fails to load any of my Ubisoft games. I’ve tried launching the app not only on WiFi, but on 4G LTE, still doesn’t load anything. It behaves as if I haven’t played any. My friends listed in the Ubisoft app who also play the same games on the same platforms are missing statistics. Comes up empty saying “We don’t have any games in common” and we do. Gone as far as deleting the app and reinstalling it, same results. Tried loading the Ubisoft Connect app on the Xbox too, same results..Version: 8.0.1
✓ I will be contacting Apple regarding the theft of accounts.This is the second account that I have had taken from me. I have enjoyed playing a game. I have invested several hundreds of dollars in the game. The game stopped working several weeks ago. Very difficult to contact anyone in Ubisoft. Very difficult to get my account back. Not happy about this at all. This game should be removed from the Apple store. As it steals from people..Version: 8.2.0
✓ WE WANT UBISOFT SAM BACKWe want Sam back please.Version: 9.2.6
✓ Notifications abusivesNe peut pas désactiver les notifications des challenges de la communauté d’un jeu auquel je ne joue plus depuis des années. Je dois donc désactiver TOUTES les notifications de l’appli, chat compris, pour arréter le spam quotidien. Ridicule.Version: 9.0.1
✓ Garbage.Slower than it takes r6 to load a game. Ubisoft is a joke and I can’t wait until they go bankrupt. Trash developers and the fans of their games are next level dumb..Version: 8.2.1
✓ KEEPS CRASHINGI try to log in with my playstation account but it always crashes as soon as i submit the details. i have re-downloaded it lots of times and still the same result.. needs to be fixed ASAP.Version: 6.1.2
✓ Needs to be updatedThe app lags on phone not smooth and also while trying to look on console it can crash the game as it freezes the game and game crashes..Version: 8.2.1
✓ App keeps crashingI’m trying to open my app after the latest update and it lets me in for 5 seconds and then crashes , I’ve deleted the app , logged in again , and it still does it ..Version: 8.2.1
✓ Don’t useThe app itself is helpful except the fact none of it works, the in game rewards and points for games like siege will not give them or register. The app otherwise is still useless for mobile as a superior version is on console and PC that works even better. The only reason to install is to access ubi support but you guessed it, it barely works leaving me in an infinite loading screen whilst accessing my account for support for their broken games..Version: 7.0.2
✓ UselessCan’t even open the app without it crashing straight away, absolute waste of time. The Ubisoft game I’m trying to play on my ps4 won’t even recognise my log in and keeps saying I don’t have an account when I do..Version: 7.3.0
✓ Apps okay but so many other problemsSo I have lost access to the email address to my Ubisoft account but I can login to my Xbox but then there is loads of links trying to get extra add ons or to secure my account but then it makes me login to my account but doesn’t give me an option to do it on Xbox what means I can’t login and I don’t feel safe with my account because my Xbox has been hacked into multiple times and I have spent money and hours into this game so I can’t just make a new account. Also another reason why I gave it a star is because it doesn’t load I’ve tried on multiple devices what are strong but still multiple links just don’t load after hours so the account side of Ubisoft is very poor and need to fix it.Version: 6.0.3
✓ Terrible app and poor serviceI have game pass and unable to link as the Ubisoft connect app states that it’s already linked to a different account. There’s no link between Xbox and Ubisoft on my account and I’ve not linked to my Xbox in the past. Unable to use games on game pass. No one helps with customer services..Version: 8.2.1
✓ Fix the PlayStation appThis app doesn’t even let me log in to my PlayStation account and I tried to log in it keep glitching out Ubisoft doesn’t care about there players base.Version: 9.2.12
✓ App is a part time workerOne day it will work fine and then the next it won’t work at all and when you refresh it too many times it locks you out The app is only good when it actually works.Version: 8.0.1
✓ No Game Stats ShowingWhen you don’t have access to the game stats through the game, you need to ensure these are easily accessible. Currently playing Far Cry 6, and cannot access any game stats like kill count, head shot etc. it is extremely disappointing and frustrating.Version: 8.0.1
✓ PointlessI can't see the point of this app. I want to play games not faff around with some broken app. Uplay was equally as pointless, bit at least it wasn't as broken as this. So far... 1. Not all of my games are showing in the app. 2. Pretty much everything I click on in the app links to the Ubisoft site on Safari, which also is broken. 3. The whole thing is way too complicated..Version: 7.0.0
✓ Doesn’t workLike everything else Ubisoft makes it’s very buggy and doesn’t work. Doesn’t let me log in through Xbox or manually putting in email and password. Waste of time.Version: 7.4.1.0
✓ Can’t access my account infoI mainly play Ubisoft games on my Xbox, and I was so happy to hear one of my favorite games was going to be free for the weekend (Splinter Cell: Chaos Theory). But when I went onto my ubi connect on pc It wouldn’t give me an option to log on with Xbox, so I decided to use my other account which I initially thought was my primary, so I was sad to see that I could not access my email or password for my Ubisoft account, because I have the correct account on my phone..Version: 8.0.1
✓ Needs improvementsThis app is good but it takes forever to load and sometimes just doesn’t load. Now every time I open the app it kicks me out.Version: 8.1.0
✓ TrashApp doesn’t work right. Had to create a new account to link to my Xbox even though I’ve had an account for nearly 10 years. The app on Xbox won’t work to let me log in and do any challenges on Valhalla. It makes me reset my password before I can even attempt to log in, then when I log in with information that I know is right it tells me that it’s invalid and ends up locking me out. Ubisoft needs to quit trying to make their games online because it is a massive failure every time. Uplay barely worked for years and now their new app is absolute trash..Version: 7.0.1
✓ Useful but flawedI downloaded the app to keep track of my in game weekly challenge in rainbow six siege as it’s more convenient than using the games club however the app keeps on signing me out every couple of days for no apparent reason! I use the same WiFi as my PS4 the whole time so I don’t know what the issue could be.Version: 5.6.0
✓ Automated ban in Rainbow Six SiegeUbisoft didn’t help me when i got banned in unranked match, also it was because of the electricity of our country which is Iraq. When suddenly the electricity went off I was in a match. Then i got banned. However, i contacted Ubisoft for help they didn’t help me!.Version: 8.2.1
✓ Don’t wast your time with Ubisoft!!Someone link third party email to my PSN and Xbox. Now a cannot play anymore any Ubisoft game on any of those platform. The email attach don’t event match the email of my PSN or Xbox. The customer service only open 2 hours pretty impossible to reach anyone! If you do by my experience they are completely helpless!! They say they cannot remove the email attach to MY PSN OR XBOX. Only way to remove it logins with a email I don’t have. All my gaming since ps3 and Xbox 360 all gone!!.Version: 9.2.1
✓ Absolutely HorrendousFirst off, I can not even reset my password (which I didn’t want to in the first place, you all just decided to force me) Therefore I can not access my account whatsoever. The password reset that I have attempted to send to numerous different emails will not send. No matter what I do, it will not send. As if this wasn’t infuriating enough, I attempted logging on from several different places with no success. The website has a never ending loading screen, and your app has one of the worst UIs I have ever seen. Lastly, I attempted making a new account to hopefully connect my Playstation that way. Nope! The app gives absolute 0 direction and no way to connect to my console. Fix your app please, and everything else about this system, I’m sick of dealing with problem after problem from this company..Version: 8.0.1
✓ Alright appThe only game it says I own is assasins creed syndicate but it says nothing about farcry4 & farcry5.Version: 5.2.0
✓ TrashIt has no messaging like the one on pc, they took this way from in game messaging on pc as well so you must have uplay open on your pc to do anything from messaging to accepting friend requests. This app is basically a place holder for information no one actually needs. Why call it a social app if no communication has been developed. Ubisoft make uplay better again, Ubisoft connect is the one of the most useless things you ever spat out..Version: 7.1.2
✓ Never be able to loginI never be able to login through the app. Shows password wrong but I can login the web version. Tried change passwords but never login successfully..Version: 9.2.9
✓ Cannot link to PSN and no supportTrouble linking to PSN, support ticket entered and few days pass to get an email saying do not reply but if you need more support let us know . I enter another to jet and same thing , Cannot link to PSN so not going to use this app or their games ..Version: 9.2.4
✓ I would enjoy it but…The app keeps crashing even though my phone and the app are both up to date. It opens and starts to load showing my account level and how much coins I have but immediately crashes after.Version: 8.2.1
✓ Common LJust like all game ubisoft makes this app is buggy and laggy. dont know if its me or Ubisoft but you cant view stats. i try to see them for siege and it wont load. its been happening for years. i have been through androids and iphones and it still doesn’t work. and when i click the game cards ( or the bar at the bottom) under “ my games” it take 2-3 seconds to register the touch . all around horrible app horrible ui. not sure how this app has a 4.7 star rating would not be surprised if they botted reviews!.Version: 9.2.4
✓ Great idea. But it doesn’t always work?Great app. Great idea. But it doesn’t always track. I don’t know why but I’ll activate the challenges for r6 and then play and achieve said goals but it will not apply to the challenges in the app on my Xbox or mobile. Get 10 headshots for a charm. I apply it in the app and go play. Get three headshots in one match. Go look and nothing is applied. Look the next day nothing is applied. This is just an example but I hope it makes sense. Maybe fix this please? Thanks guys! Other than that the idea and the app itself is great! Btw, the SAM bot really does a great job at hyping me up! Those stats she feeds you are a real morale booster!.Version: 5.8.1
✓ Pas optimiserL’app se déconnecte constamment, je dois me reconnecter a chaque fois. Lorsque la connexion se fait, je dois fermer l’application parce que sa gèle sur écran noir pendant longtemps. Je redémarre et voila je peux accéder a mes fichiers. Mais je reçois chaque notification pour le compte, en étant toujours déconnecter. C’est fatiguant. Même chose sur l’application PC..Version: 8.0.1
✓ Why change itGoing to be using what ever uplay points I have left then will not be using this app anymore not that there’s anything wrong with it just the fact it’s not trying to force me to spend my uplay points or they will expire for no apparent reason which is outrageous seeing as they don’t give you much in the way of useful rewards anyway and I have nearly all Ubisoft games on PlayStation. Talk about spitting in the face of loyal users.Version: 5.5.2
✓ Rainbow Six SiegeVery slow sometimes and stats won’t load most of the time..Version: 9.2.4
✓ Annoying notificationsI stopped playing Assassins Creed 8 months ago yet I still get notifications on the game. Attempted several times to find a way to turn off notifications for only this game but to no success. Eventually just got annoyed today and deleted the app..Version: 5.5.0
✓ Worse than beforeFor some reason this update and change of name just made it worse in many ways. Before I could browse and use my rewards points easily,including games before its release. That feature is gone. Now the options for rewards seem smaller,harder to find and only for games I own and no future games. Rubbish..Version: 7.0.0
✓ Challenge complete!I have not on app since 2021 when I log on I have a challenge complete in October 1 and 2 on 2023 I haven’t played rainbow six siege for a long time is there a bug or something!.Version: 9.2.11
✓ Oculus Quest 2?I’m a new OQ2 owner and I downloaded this app to link my Oculus Quest 2 and be able to play Star Trek: Bridge Crew. Ubisoft makes linking the two impossible, almost like they are deliberately excluding the OQ2. There is no option in the app to link. I have issued a refund request for the game. Ubisoft needs to take their issues seriously. This problem has been an issue since at least Oct. 2020 and it’s now the end of Feb. 2021, yet there is not one serious answer to this major problem on any forum, anywhere, only obfuscation. You need step-by-step instructions in a clear and concise order to make the process accessible and possible. PLEASE!.Version: 7.1.1
✓ Not very goodI’m trying to I sync my ps4 account from my Ubisoft account so I can play assassins creed Unity online but it keeps saying that my password is wrong! Even though it’s not. And when I click forgot password it says that they emailed me, and I still haven’t got it, and it’s been 2 WEEKS!.Version: 9.2.1
✓ Still BrokenLong loading screen is fixed as stated as now when the loading screen comes up the app instantly crashes! On iphone 4s. Does work correctly on my ipad 2 though so we are half way there.Version: 3.0.179
✓ Can’t Connect to Xbox JDI have a problem will playing just dance on my phone.yet on the old just dances to change dancercards you have to log in to Uplay,yet I did and still doesn’t let me change my dancercard avatar. Idk why it does that but imma try another device if it will work. Overall I like the app to see your stuff and other…….stuff! :).Version: 8.1.0
✓ Missing important feature...All the games are about clans and team-play, yet this app has no message option for people as I would not want to give my personal details to clan members or game friends. Can they please add this option to make the group play more easy..Version: 5.9.0
✓ Doesn’t work on iOSIPhone 12 on the latest software, after logging in the app crashes. Tried reinstalling didn’t work. Spent a while trying to find a help or support contact but there doesn’t seem to be any.Version: 7.4.1.0
✓ Needs to run fasterI play on ps4 and it is slow. Needs to load faster and I see that you can friend people on Xbox and pc but you can’t play with them. Cross platform needs to be added as it will make the Ubi community grow..Version: 7.0.1
✓ Thought the games y’all made were bad but this app is just f***ing atrociousSeriously how do you work in a company based on developing games/apps for different hardware, and make one of the sh***iest apps to navigate, it won’t even keep me logged in every time I hop out and right back in the app, I see why two step authentication gets you a ornament in for honour now, because you deserve a damned reward if you even get to the f***ing security menu screen.Version: 8.1.0
✓ Add the ability to buy in game content/DLCs to give the app a purposeLacks most of the functionality of the desktop Ubisoft Connect app (e.g. buying in game content or even buying games at all). No one uses Ubisoft Connect as a social platform, people use Discord. This app has almost no use if it can’t be used to buy content..Version: 9.2.0
✓ Has potential, but behaves useless.When accessing any game page, other than “Rewards” and “Challenges”, you get literally nothing else. There’s no stats page, no achievements, no progress comparison charts with friends, etc App has a long way to go to feel of any use to me..Version: 9.2.10
✓ TERRIBLEService, interface, navigation, response and steps are all horrible i had to wait a week just to play a game i used to play a long time ago.Version: 9.2.4
✓ Linked accountsI would give it four or five stars but this problem is why I’m giving it three I joined with ubisoft for three years on my old account I got a nintendo and wasn’t able to log into that account so I made a new one and then I got this app and tried to log into my new account but it kept logging me into my old one so I close that one then I tried again then I said that I had already closed my account the one I had on my playstation the new one is on my nintendo both accounts have the same email address so thats why I closed that one because I thought it would log me into my new one but no it will still log me into my old one.Version: 9.2.7
✓ Why?Every time I open the app, it immediately crashes 2 seconds after I open it. Ubisoft plz fix this I am a fan of Just Dance so I love your work Ubisoft, but plz fix this..Version: 8.2.0
✓ Good app but One problem for the loginI’m on a PlayStation platform and I haven’t log my account in with the old Account that someone has/hasn’t used. I only Wanted my own account because I don’t know what happen to it until Suddenly it’s been compromised, I don’t know when or where I suppose to have my ps account. I don’t know what to do. because of that, I don’t know the old one. surely enough it’s linked with my PS Account to it, I was trying to Unlink that crap but Suddenly I don’t know the password to that. And ofc I tried another account to link it but it Saids “It’s Already linked to another user”. This is totally making it harder for me for logging in. Pls Update the app..Version: 9.2.3
✓ Keeps freezing and just going back to the Home ScreenThis app used to be good but for some reason it just goes to the screen and then straight back to my Home Screen. I have a iPhone XR on the most recent update and it’s still doing the same thing not happy..Version: 8.1.0
✓ App keeps signing outWould be a good app but it’s so irritating that every time the app is opened it asks you to sign in that it becomes not worth using. Clicking on notifications is a waste of time as when the app opens … you guessed it … it requires a sign in process and then you’ve lost what you were responding to..Version: 8.0.1
✓ Unable to connect OnlineThis is really terrible for gaming experience. Forced to download an app and create a login with password and also verify in addition to your gaming login with password . I would rather play all associated games without Ubisoft rewards. The service is totally unnecessary. Tom Clancy Wildlands Unable to connect to online services and now I can’t play with my friends after being forced to download and sign up for Ubisoft . Terrible . This makes me want to turn my console into GameStop and actually commit to Bodybuilding. Frustration with frivolous things will have you overthink and make better decisions..Version: 9.0.0
✓ MessagesDownloaded because Ubisoft connect is terrible and bugs out, literally doesn’t even have messaging. The one thing this app needs to actually be of any use does not exist..Version: 8.0.1
✓ TerribleUbisoft service is utterly repulsive and beyond any, it is the worst i have ever encountered! reset my password SEVERAL times, only to get the same error message come up and to try again later. just WOW. seriously? something as trivial as a password change? quite pathetic in 2022. It's about time this trash was thrown away and if you want to hand out free stuff to users.. just do it IN GAME. don't add more stress of signing in here and logging in there.. if you can't even do THAT properly, don't do it at all. Slow down, take baby steps if you have to, just take it slowly, it's clear that you are a very incompetent company in some places. be a good little baby and just stop for a moment and think :).Version: 9.0.1
✓ Help! It deleted all my operators on rainbowPlz help.Version: 6.0.4
✓ CAN’T SIGN INUpdated password NOW it tells me invalid email??? This is just frustrating because i cant sign onto my games on the xbox.Version: 8.1.0
✓ GoodIt’s a decent app. Easy to track/collect challenges and buy in-game items with your Ubisoft points (or whatever they’re called). Other than that there’s not much you can do. I’d love to see the ability to use Chat on this app - send messages back and forth without having to be on your PC..Version: 5.0.2
✓ It’s not letting me sign inIt’s not letting me sign in using the PlayStation sign in button. It was working before, and the app was great. Now it just doesn’t work at all even when I try to login separately.Version: 7.1.2
✓ Needs moreI’ve been using this app for a few years now over several different games and, though I really like using it, it’s missing out on opportunities and there are some bugs. Bugs examples: on Assassins Creed: Odyssey there are a couple of locked rewards that no matter what I do they don’t unlock. Also, one of the earlier versions of the app you could browse games that you haven’t played from the Ubisoft library, but no longer can do that. I like the app, but some things need to change/get fixed..Version: 6.1.1
✓ GlitchesI downloaded the app to get this person on just dance and signed in though the Xbox to the app perfectly fine but once I was signed in it would close the app and still does now. So when I open the app I can see my profile picture and the Home Screen for the app and then it just closes before I have time to even touch anything.Version: 7.3.0
✓ UpdateI dont know what happened to the app but it doesnt look like it used to and when i log into my account on the browser its all good I dont see my hours played, nor any other info. What is going on please fix it ALSO I CANT SEE MY DASHBOARD OR ANY STATS ALSO EVRY TIME I CLICK A TAB AND WANT TO BACK OUT WELL THE ONLY THING THAT HAPPENS IS THAT IT RETURN ME TO THE LOG IN SCREEN and i also only my most 3 recent games from ubi when i have 10 The last update sucks and should be brought back to what it was in the past with that said i rather use my browser to go on ubisoft connect because i can see everything and its way less complicated FIX IT ASAP AND BRING IT BACK LIKE IT WAS AND HOW IT APPEARS ON OUR INTERENT BROWSERS THANK YOU.Version: 8.0.1
🙂 Ubisoft Connect Positive Reviews
Ubisoft Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Ubisoft Connect.
⛔ Ubisoft Connect Problems
