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JOANN - Shopping & Crafts App User Positive Comments 2024
JOANN - Shopping & Crafts app received 38 positive comments and reviews by users. Can you share your positive thoughts about joann - shopping & crafts?
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JOANN - Shopping & Crafts for Positive User Reviews
✓ 1 problem with the appI use the app FREQUENTLY especially the scanner portion of the app when I am in the store doing price checks. I have often been confused upon arriving at the register when my total does not add up to what I totaled while shopping. Finally a manager told me when you scan items in the store for price verification it gives you the online price not the in store price. I think that is ridiculous and confusing to customers. I am a super crafter and I am in my Joann’s at least two times a week. I try to stay on a budget. If there are not price checker machines in the store and customers are advised to use the app scanner.... it should be accurate or the stores should honor the scanner price. The register price is always more than what the app scanner states. Please find a way to correct that. Maybe when you scan an item it gives you the in store price not the online discounted price. Or have the stores price match the online prices if customers can show the cashier the price difference on the app (although this will hold up the line). Thank you !.Version: 6.1.3
✓ Great storeI have to admit, I spend a lot of my allowance at Joann's!.Version: 4.1.2
✓ Fantastic!I am notorious for my brainstorms and get most of them whenever I go into JoAnn’s for “just a quick minute”. Every staff person in the New Hartford, NY store is great at unknowingly feeding by brainstorms. Just one example: my idea was for an infinity scarf; had the material planned but no idea how to make it. I asked the gal at the material cutting counter if there were any patterns for the scarf aside from online and she simply told me how she makes hers. She also assisted me in finding absolutely perfect material for the scarf I then decided I wanted to make for my niece. This is only one example but this whole staff is what makes this my favorite store and it is 24 miles from my home! Online is nice but not as friendly! Thank you too for your discount to this retired US Air Force wife..Version: 6.3.1
✓ Great but where is the PayPalI use this app all the time and wanted to give y’all a heads up on some things that would help improve my shopping experience. Well one I would really like to use my PayPal. I know y’all are working on it but I get annoyed logging in again on safari or my computer just to checkout since I use PayPal credit when I need to. Another thing is that it would be helpful to show the colors of the fabrics that are out of stock all together. I run a small business making pillows and had sent a photo of a list of fabric that I buy to a customer and found out that the fabric color she wanted was out of stock and nearly the entire set was out of stock. So then I had to find another similar fabric and similar colors. So maybe add color match program. Hope everything works out. Thank y’all for such a wonderful store!.Version: 7.2.9
✓ Best crafting store in Las VegasSometimes there are lines to wait in and this is Las Vegas so lines are a normal part of everyday life. But, the long line at Joann’s with crafters and quilters snapping up the latest deals flows effortlessly and before you know it your back home. You’ll actually see three or four checkers working instead of the 8-10 empty check lines that Hobby Lobby shows off unattended. The sales people are always friendly and helpful. The seasonally stocked items are already on sale and easily fun and unique projects seem too good to pass up. Sure there are a couple of competitors in town but you’ll be happy with the enhanced fabric choices and books with ideas and actual classes you can take learn and make things in. The others can’t be compared. When did you last take a class at Hobby Lobby or Michaels. Their classrooms are always empty. I support the Best of the West location at Rainbow and Lake Mead. Thanks guys and gals you’re the best of the best..Version: 6.2.6
✓ Hope i can order from canadaHi i am enjoying the app but when i try to order from canada it does not allow me to have a canadian billing address. I am, therefore, not allowed to complete my order..Version: 6.2.7
✓ ExcellentWe love the staff, they are so knowledgeable and helpful. The store is clean, bright and well organized..Version: 5.1.8
✓ Awesome!Love this app!! You go online to get the coupons (you can go online on your phone or on a pc somewhere else) and load them I your "wallet". Then you can go to the app and get your coupons from your wallet while you are offline. I love it!!! The search function works for me & even has quick sub categories to click on. I am from Canada so when I go to Jo-Ann, I make big trips at a time, so the coupons are amazing to have! Especially when I don't have to print them off. *Note: I have never turned my data on/off so I don't know of you lose coupons from your wallet*.Version: 1.4.0
✓ Easy to use & to find coupons that you can use while in storeI love being able to look through the app for sales &/or coupons on items that are for the items that I need to get quickly &/or items that I’ve had on my wishlist but for one reason or another I hadn’t or couldn’t buy before so I know if getting those new items. So it helps me figure out what items I need to look at as well as the other objects I have had interest in &/or had wanted to buy for a while. By being able to look through the various coupons & what items are on sale before I make my run to the few craft stores in the area I shop in I’m able to figure out if I should stop first at JoAnn’s or not. (Which I usually end up doing anyway 😉).Version: 6.2.5
✓ New to quiltingI can always find what I’m looking for and the staff is friendly and helpful. Always great deals! Ever consider having a day at par..Version: 6.2.5
✓ Yuba city storeService always great especially in fabric. Store is neat clean and always stocked. Since it is really the only place in town to get fabric it would be nice if the store was larger and similar to the Sacramento stores otherwise we end up having to drive 60-90 minutes to get to Sacramento My only other complaint would be not extending holiday hours past dec 7th. Sitting in car waiting for store to open and watch at least a dozen customers turn at and drive off within a 30 minute period thinking store opened at 9:00 am. This is crunch time for crafters, and a rural community to boot where people are used to coming to town early to run errands and get back home. I drive nearly 45 minutes one way to get to town so I have to set aside at least 90 minutes of wasted time for driving and during the holidays every minute counts. Just a suggestion . Thank you.Version: 6.3.2
✓ Great websiteJust one wish would be to have Joann’s to ship to Canada!.Version: 6.2.0
✓ Using Joann’s to make creative life the bestI started collecting beads about 2years ago in order to make ornament covers! What I was using to contain them was small paper cups!! Very bad idea! True confession: I have always been a real CLUTZ! Needless to say I was constantly knocking the cup around & having to waste my valuable time by resorting them again & again!! OMG! I am never going to confess how many times this happened! My husband finally watched me resorting the beads over & over & asked if there was a way to store them that would prevent me from having to resort them! Yep! Joann’s ales has just what anyone needs & obviously someone else had gone thru this time wasting procedure & the bread containers were invented! I watched for sales & bought all the ones I would ever need! Do I still drop the beads? Yep! But now I only have to reach down & pick up the secure containers!! Thank to Jonann’s!!.Version: 6.1.7
✓ Super helpful!! The coupons make me happyThe only one i open and read every letter!! Very easy to navigate..Version: 4.1.2
✓ Great storeLove the product. When I'm in the store I often have trouble opening the coupons..Version: 4.0.1
✓ CouponsLOVE the coupons!!! Wish some overlapped and lasted longer, can't always make it in before they expire..Version: 5.1.8
✓ Not workingPoor more bugs to be fixed.Version: 5.1.8
✓ EasyLove this store and the app is easy for us crafty but not techie!.Version: 5.2.1
✓ Frustrating at timesSearching the app is not easy, it seems that you need to be pretty specific to search something. Easy to add items to cart but only one coupon can be used per order which doesn’t make sense since at the store you can use multiple coupons that are related to different items. Also when checking out I was unable to add my address to check out and had to call in and replace my order over the phone which was very time consuming. Also the prices the rep was pulling up were different than the prices on line which was very frustrating. He ended up taking $10 off my order to make up for some of the difference but I still paid a few dollars more this way than I would have on the app..Version: 6.0.3
✓ PerfectYou download coupons online (from your phone or a computer) and you redeem them without going online. Great app for on-the-go savings.Version: 1.4.0
✓ Shopping at Joann.I’m from Canada! I love this app because I can plan a trip to the nearest Joann store when the the fabric I need is on sale just by checking the app..Version: 6.3.8
✓ Love the savingsI am so enjoying the daily emails and coupon savings.Version: 6.3.2
✓ Happy to have Joann FabricsFabric retailers have left our area in recent years. In past years I could purchase fabric by the yard at my local dime store. Both are no longer. I am very thankful to have an exclusive retail fabric store nearby. Seeing fabric, touching it helps me envision the project I am working on. I have ordered fabric sight unseen on the internet reading the description. However half the time I am surprised that either the description or photo did not look the same as pictured or described. It is important to see the fabric in person. I love to sew. Joann is the last of the fabric retailers in my area. Joann offers a nice selection on fabrics be it home decor, costume, fleece, clothing. Joann also has a good selection of books, buttons, notions and crafts. I will be a customer as long as I can get to a Joann’s store..Version: 6.3.1
✓ Only small issuesI love this app! The only area of improvement would be the scanning. It never works for me and I end up having to take my two year old through the store to the scanners, but that’s not a big deal. The other thing I’d consider is the wording on the smile coupon terms. I was so excited to earn my $10 off of $10 coupon. When I went to the store to get embroidery supplies with it, the cashier told me the register wouldn’t take the coupon unless I had $20 worth of items. I thought it was $10 off of a $10 or more purchase. It was the day before payday so I didn’t have enough money with me to pay an extra $10 to use the coupon. Luckily my boyfriend was there and was nice enough to cover it for me, but it was still very embarrassing for me to have him pay and to have to get out of a full line to go get $20 worth of stuff and get back in a full line again..Version: 7.3.1
✓ Frustrating to use. Needs improvement.This app is okay. It’s basic at the most. What I really dislike is when I click on the “shop Joann” button, it gets super glitchy when I try to search for an item. I have to click on the dang “enter your search” box 4-5 times in order for it to actually click on it. On the first few tries, clicking on it brings up a text box for you to type in whatever you’re looking for, but it disappears back to the main page when I try typing. What the heck?? Sometimes I just give up and go on my regular web browser. All the app is good for is coupons probably. I would also appreciate it if they could update the pages in a more timely manner. The coupons and deals often expire at 11:59 PM EST so why am I still seeing them when I obviously can’t use it after? I’m on PST time so they might be waiting for midnight my time to roll things over. However, this is confusing to customers and frustrating when I want to see the new deals or coupons..Version: 5.2.2
✓ Great appKeeps coupons handy and allows you too see what’s in stock! However, it detects where you are and doesn’t allow you to change your shipping address while keeping your billing address the same. Very frustrating to order things! Often I have to go to the website. Wish this wasn’t the case..Version: 6.1.4
✓ Your app needs HELPPlease, I love shopping at JOANN’s but your app makes it so difficult. I love the shop to the store option, I don’t love wondering if you even got my order because your order tab doesn’t work, sometimes I get an email saying that you have received my order but wait until I get another email to pick up that never comes. I love the fact that I can check other nearby Joann’s for products my local store is out of. I hate the fact that it takes forever, and sometimes not all to change my orders to all one store for me to pick up instead of driving a 30 mile circle to pick up 3 orders that when actuality one store had all my wants in their store. I love being able to look at a whole line of fabric in one list. I don’t love having the page return to top of the page every time I order something. Please make me love the whole experience of shopping on line with JOANN..Version: 6.0.2
✓ Easy to useGreat selection.Version: 7.3.6
✓ The appThe APP is a wonderful tool and is easy to use!!!! Love the quick notifications!.Version: 6.0.2
✓ Sales and ideasWhat a great app. Wonderful leveled ideas and sale deals on items needed..Version: 6.0.8
✓ CouponsLove to see the coupons on fabric and amount of savings.Version: 6.3.1
✓ Love JOANN s fabricsGreat for deals and inspirations!.Version: 6.0.1
✓ Doesn’t always workI recently downloaded the app and have used it several times. The last time I wanted to place an huge order of 25 plus items. The app would take forever it I added more items. I would hit another tab on the app and then my items disappeared. I was so disappointed I just gave up. I figured maybe the system was being updated or something since it was late at night. Or could’ve been too many people were placing orders since it was the Joanniversary sale. The next day I tried again and the same thing. My items were deleted from the cart. I jumped on my laptop and thankfully ALL the items were still in my cart, some even had more than one because I tried adding the items after I thought the items were deleted. My only other pet peeve is the view of the items in the cart. Too much wording in between items. Takes forever to look through your items..Version: 6.4.4
✓ Joann’s is my favorite store. The app not so muchI probably use the Joann’s app at least 2 times a week. As soon as I see a product or learn a technique from you tube I turn to Joann’s shopping for the item. The 2 things I dislike the most. I can’t pay for my items through the app. Even though I may have already signed into my account the app makes me sign in again but will buffer and buffer not allowing me to get into my account to pay. Because the app is such a convenient way to search for sale items or products I want. I shop in the app but have to log into my laptop search for the item numbers for the chosen product then pay for the items on my laptop. Additionally, I’ve come to expect long hold/wait times when calling Joann’s customer service. The other annoyance for me is you can’t use many coupons when shopping online example the money off coupons when you spend an amount excludes Joann’s online orders. When so many items can only be purchased online. I think that is very unfair to your online customers..Version: 6.1.9
✓ Needs to have consistent functions with the website + better filtering resultsThis app’s features aren't really consistent with the website. i like using the favorite feature so i can view what fabrics caught my eye in the past, but i can’t view them in the app, nor can i favorite new things. i can only “save for later” in the app, but i can’t access what i saved if i’m viewing on browser. I hope this can be fixed because i love some fabrics for later projects but i just don’t want to purchase them right in the moment yet. It would also be convenient to provide a small line about if the product is in stock in a store nearby or needs to be shipped in the “save for later” function or in the favorite function. it would save me the trouble of clicking on it to check if i can pick it up in store, then backtracking to put it back in my cart. Also filtering the search results could be improved. I wanted to filter only products that i can pick up in store, but that feature seems to not work because i still get search results that require shipping. i shop on the app most regularly so i hope that my feedback improves it!.Version: 7.4.1
✓ ThanksI like the coupons both online and in the mail. I would certainly understand if the ones in the mail would be eliminated, but hope not. Initially I was using the ones on my phone, and I asked the cashier which ones I could use and she said she didn’t know and did not even try to help me. I have two stores that I can go to. I went to the one I use more frequently and the cashiers will try them to see if they are valid. I very much appreciate that. Younkers is another store that helps the customer with their coupons and they have been helping me all the time. It is very much appreciated. The reason I bring that up is that is one of main reasons why I shop there, and hope that Joann’s follows that trend and tries to help the customer. Thanks Joann’s..Version: 5.1.7
✓ CreativeWhen JoAnns opened a new store closing the old small store I had mixed feelings. Being the only store in the high desert that carried a large choice of material I parked my car and slowly walked into the new store. Believe me when I say I was so overwhelmed with not only material but also the items used in so many other crafts I immediately decided this store was my new Best and Favorite store. In fact since this new store opened I no longer drive past the empty “old” store and grieve! Material, paints, beads, jewelry findings, sewing machines, children’s crafts, cake decorating, leather crafts, polymer clay, yarn, seasonal crafts and finished pieces,... I could go on! Yes, when I go to this store new projects form in my mind and I find myself checking out several hours after I entered the store. My favorite store!.Version: 6.2.7
✓ Wish you were in Western CanadaWe have Michaels, which is pretty good, here in Alberta, Canada but it would be nice to have another choice for our crafting and sewing projects. Rita Lobe.Version: 6.3.9
😕 JOANN - Shopping & Crafts Negative Reviews
