HotelTonight - Hotel Deals App Support

HotelTonight - Hotel Deals App User Reviews

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HotelTonight - Hotel Deals Pros

✓ Less is moreI’ve used HotelTonight for a few years now, most recently a week ago for an impromptu getaway with my hubby. The things I appreciate about the app may not incentivize everyone, but they’re a game changer for me. First of all, having limited choices, pre-vetted, makes it easier for me to make a decision. Too many options, all over the place, and I get bogged down in indecision. “Here’s what we got, here’s where they are on the map, here’s your cost, here’s what else you’ll owe, yay or nay.” I also like having Info about pets, parking, and resort fees clearly laid out. No surprises upon checkin or weeding through separate hotel websites to get answers in order to compare. Lastly, I appreciate the labeling categories - basic, solid, charming.. Some trips basic will do, others may warrant charming or Luxe.. So far, HotelTonight has not let me down. [the only thing that I’d change would be to add a (consistent) pet filter so I don’t get excited about a place, then get my hopes squelched when I scroll down and see the “No Pets” line.].JpinobVersion: 22.5.0

✓ Love it!So happy this finally launched in Australia! So easy to use and perfect for last minute hotel bookings..RazzlingVersion: 7.1

HotelTonight - Hotel Deals Cons

✗ DO NOT USE THIS FRAUDI booked with them several times and never had issues apart from recently when the hotel was shut down and I was unable to check in. I called them several times for a refund and they refused to give me my money back. The customer service is absolutely abysmal. The staff are incredibly rude. They keep putting the phone down the second you ask for a refund. They talk over you. By all means it’s a great app but wait till you’re stung by the app and see how awful the customer service can be..RayhulVersion: 11.14

✗ Very poor customer serviceI have used this app many times and have had great experiences with it. However, recently I a very bad experience staying at a hotel in which The hoteltonight App had described as a suite. The room was a box with a broken phone and stains all over the comforter. The Hotel was booked so there were no other rooms to choose from and when I complained to hoteltonight they simply offered a $25 coupon when the room cost $388. The hotel itself was going to cut my price in half (because I initially was charged from both places). After going back-and-forth for hours, over the course for 2 weeks in the chat section of The app, I got nowhere. Finally, I was able to speak with someone on the phone who spoke little English and couldn’t understand my complaint. Once I think she finally did she asked if I would prefer a phone call or email back, I requested a phone call and of course I received an email. Something about read the terms blah blah blah. It’s unfortunate being a long-time customer that has booked many rooms with them, the first time I have an issue they did not handle it properly. It turns out if you contact hotels directly most times you can negotiate the price to lower than what hoteltonight is offering since they take a $50 cut of what you pay. Save your money and don’t use this app. You’ll also be saving yourself from a headache if you ever have an issue with a booking..Very poor customer service!Version: 11.15

Is HotelTonight - Hotel Deals legit?

✅ Yes. HotelTonight - Hotel Deals is 100% legit to us. This conclusion was arrived at by running over 542,848 HotelTonight - Hotel Deals user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for HotelTonight - Hotel Deals is 93.6/100.

Is HotelTonight - Hotel Deals safe?

✅ Yes. HotelTonight - Hotel Deals is quiet safe to use. This is based on our NLP analysis of over 542,848 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for HotelTonight - Hotel Deals is 95.6/100.

Should I download HotelTonight - Hotel Deals?

✅ There have been no security reports that makes HotelTonight - Hotel Deals a dangerous app to use on your smartphone right now.