Jimmy John’s Sandwiches Positive Reviews

Jimmy John’s Sandwiches App User Positive Comments 2024

Jimmy John’s Sandwiches app received 32 positive comments and reviews by users. Can you share your positive thoughts about jimmy john’s sandwiches?

Jimmy John’s Sandwiches for Positive User Reviews

✓ Good, But.....I just picked up my order. Two comments: 1. The sandwiches are always great tasting. Having said that, the bread for my Little Jimmie was extremely dried out. I’ve kDuring the shelter time, we have been eating JJ’s sandwiches at least once a week. Having dried out bread definitely lowers the enjoyment. 2. Trying to redeem rewards is an exercise in frustration. I selected my reward to redeem it and then preceded to the rest of my order. The redeemed reward shows at the top of the screen but when I try to checkout, I get a message that the reward is invalid. I backed out and tried it three times and got the same response. The employee at the store helped me and we finally were successful, but even he had problems with it. It should not be so confusing. It is very definitely not customer friendly..Dh109Version: 4.11.2

✓ Order lunch from the car!When I get in the car after morning appointments, I can place my order and have it waiting when I get to my office. it rocks! I do wish it was easier to set/edit favorites and defaults, but that’s secondary to getting my lunch freaky fast!I use this app all the time when I can’t get away from my office for lunch. When the morning meetings or court appearances run late, I can order and charge to my credit card in less than a minute, and lunch is at the office when I return. If I’m driving, I can literally repeat my last order while stopped at a red light. It has not flaked or erred even once in over two years of use. I wish My Favorites or even My Past Orders could be accessed directly from the main screen. Otherwise, perfect, and I wish all my other apps were as easy & effective..BerryvilleVersion: 4.12.0

✓ Great App! Spotty Service.Nothing really wrong with the app. It’s pretty straight forward and easy to use. Its mostly been issues on the store’s end that I find a little frustrating. I know that businesses like Jimmy Johns are struggling to find help and so I completely understand if my order takes longer than it should. I’ve seen the store across the street packed with customers and only one person running the operation. That being said what does bother me is when I place and order and I don’t receive a notification that it’s been completed. I usually give it a little extra time because I know how busy they are, but when I get there and my food with fresh ingredients is sitting out for god knows how long, that’s a bit irritating. Ive received notification telling me my order is ready for pick up hours after I’ve digested my food. Other than that, I’ve had no problems..GoatMan319Version: 4.17.1

✓ Functional and EasyI use this app at least 2-3 times a week. It works well. Let’s me know where they are in the process and when it’s on it’s way. Rewards program is just “ok”. While I appreciate being rewarded for spending 13+ dollars including tipping the driver, a free pickle or Avo isn’t a very good reward at all. These aren’t things I’d normally order anyway so it doesn’t really feel like a reward. I enjoy Jimmy John’s a lot and am glad they have an app to make ordering easy. Pros: fast, efficient and useful. Cons: Sometimes finding a place close enough to deliver is difficult, no real fun features, pretty similar to most delivery apps.Wolf on regular streetVersion: 4.11.2

✓ On time deliveriesSince most deliveries are done through door dash and ubereats with other gig deliveries apps, this is my opinion and my opinion only. There is really no point on complaining about delivery. They are done by gig drivers who have the option to accept or reject the offer. If there is a $0.00 tip (personally I don’t see it as a tip, more of a service fee, gas time and traffic) door dash and Uber eats offer around $2.00 to go up to 8 miles during heavy traffic which can take up to 30 minutes. Would you work for $4.00 an hour. And out of that $4.00 an hour, subtract the never ending price of gas rising. Would you work for free to deliver food for a person who has said you didn’t deliver their food after you handed it to them. Do you now understand why I personally won’t except offer under a certain number..KellyBlueVersion: 6.5.0

✓ A well developed app for a great sandwich shopHaving to download an app to order food from a shop usually makes me cringe a little in fear of the user experience. I have come to expect terrible apps that aren’t intuitive, designed by people who don’t really know how to develop apps, and deliver more frustration than food. BUT—- That is not the case with the Jimmy John’s app. If I know what I want, I can launch the app, select my sandwich, and checkout, in less than 30 seconds (🤔 freaky fast). And that’s not because the app doesn’t offer lots of options and features. It is just well designed, easy to navigate, and doesn’t crash!!! I’m a huge fan of Jimmy John’s sandwiches, and the app is as good as the food (and the company that makes it). Bravo JJ! 🥳 You are an example of how to do it right! 🏠🚙💨🏬 🥪🥖🍪 😋.Neil N.Version: 6.0.2

✓ Mostly great but need some tweakingDoesn’t notify me when it’s arrived, several times it was sitting outside for long periods of time because I didn’t receive the notification that the order was delivered. I get the order has been received notification and the out for delivery notification but not that it ever arrived. Also there is a coupon right now, today going on, SAVEON2, I tried to use the coupon today, excited to save some money. It has buy one get one free but when I go to the total each sandwich is about $6($5.99), but it only gave a discount of three dollars, that’s only half of the total of one? The app is the issue not the service nor the food please address these issues, so that Jimmy John’s doesn’t get hurt where it counts right now. Thanks so much for all you do, huge fan,LOL! T.Tricia.HaenchenVersion: 4.12.2

✓ A very usable app butI am overall very pleased with this app. I am blind and use the app with voiceover. My big complaint is that somehow the pick up and delivery buttons are mislabeled with voiceover. So I have to remember that when I want something delivered I need to hit the button that says pick up and when I want to pick up I have to hit the button that says delivery. if this were fixed it would make my life easier and also the lives of many other people who rely on voiceover easier. this app is quite usable though and for that I am grateful. Please continue to keep voiceover users in mind as updates are rolled out! We love Jimmy John’s too..AngellissaVersion: 6.8.0

✓ So usefulI love Jimmy Johns and this app is literally so useful. I never write reviews for things and I usually think it’s irritating when I get the pop up but this is different. I eat there so often and the rewards program that come with this app is unmatched and so generous. It also makes ordering so convenient, you can add names to the sandwiches and customize everything in a very easy and clear way, and you can even add a cash option to pay when you arrive/ the delivery arrives. I have used this account program since I was in highschool, and the app just makes it so much better. They do occasionally send push notifications but it’s always just really good promotions or reminders of rewards I have on my account to redeem and I never find it bothersome. Literally highly recommend..AnimeqweenVersion: 4.9.0

✓ App has history of bugs that make it unusableThe app has worked in the past and is easy to use, but has bugs that make it unusable at times. Currently when you select an address for delivery the app gives an error message stating “a network error has occurred”. This happens on the cellular network or local WiFi. This error is endemic of similar bugs in the past which make the app unusable as you can’t move past one error or another even after rebooting the phone or restarting the app. When it works it’s fine, but on several occasions over the past year or more I have experienced bug issues which make this app one I would not recommend..FgyrsfhVersion: 3.8.1

✓ Great App, reward program garbageI eat JJ’s all the time, use the app when I do; app is great, never miss an order; decent interface; accurately finds my location; the only issue I have is how many sandwiches I’ve caught and the only real rewards are a free bag of chips, stop advertising this aspect of the app; it’s not why I come; love the food! The badges too, it’s just marketing crap that doesn’t move the needle; keep you food good; your service good and overall product worth it and we’ll be back every time! the app is the way to go when ordering; would recommend if you improve; make it more personalized and allow me to create a profile and save my food choices and customized orders, you can keep the rewards!.Michael David CoVersion: 6.1.1

✓ Dig Freaky Fast!What’s not to like. Excellent app technology. Good eats. My appreciation to all the employees who make it happen to serve our communities. We (I) too often take for granted our abundant food supply and now the added value of home delivery. I believe is the restaurant business as a symbol of our freedom and prosperity. Don’t ever let anyone sway your opinion of this great free market system. She creates solutions enabling people of all backgrounds to attain their dreams. JJ and all small companies are the backbone of our economy and adds convenience. So let’s all tip generously based on our means. Thank you for the wonderful service and value. Blessings to JJ Corporation and each and every employee..Cantus50Version: 4.17.1

✓ Freak YeahThis app is a great way to obtain my regular dose of sauce from my bean bag chair at home. They offer lots of the sauces. Ranch, mayo, mustard, oils, and that other sauce that looks kinda orange (that special sauce) are just of the few necessary sauces I must obtain to breath air. And I can get them delivered to my house! I also like the two Js on the logo. They are totes cute. I don’t know what they stand for though. (I’d like to know Jimmy) As I conclude this document I’d like to thank Drew Brees for being a part of this and I would like to thank Kanye for making some inspirational songs for me. Goodbye my fellow man. (Jimmy, if you read this, it is too late. I’ve died and THEY are coming. It is time. Unleash the ultimate warrior! Don’t let THEM win. Please, the fate of sandwich is in your hands!).Rowen "Jimmy John" LloydVersion: 4.1.1

✓ I have one small issue.The only reason I’m giving this app one star, is because you can backtrack on orders, like you constantly add and add and add to the order but you cannot remove an item off the order if you don’t want it. And another thing, I love that you guys have low prices for sandwiches which is great BUT it’d be nice if there was a option to also provide discounts. As every other person I know personally would love to save money when ordering their food from a good place. I’ve ordered from you guys before and I never had a problem, just wish there were things added that can help better the user experience and give a lot more flexibility for the purchaser..Giibby1337Version: 3.6.0

✓ Pretty easy to useIf you’re in the military this app really comes in handy . I find it pretty simple to use and more often than not your food will arrive pretty quick , and the add tip feature really comes in handy when you don't really feel like tipping in person ; one complaint i do have tho is if you order your meal with a drink and say your order doesn't arrive till like 40 minutes later ( if their having a busy day which on a military post they are often quite busy ) your ice in your drink will melt and will really water down your drink which makes it feel like your getting cheated out of your drink that YOU paid for but besides that their food is pretty good so there ain't no complaints there 🤷🏻‍♂️.ChakaWear2021Version: 3.9.0

✓ Bad user experience UPDATEDI love the food but the app needs work. While is looks good on mobile it does not function as it should. If you aren't paying attention it is easy to miss the confirmation and not submit your order. During the checkout the scroll position drops to the footer requiring you to scroll back up. UPDATE: Seriously, the last few updates have been a huge improvement. It has been awhile since I left my initial review, but everything looks great now. It looks like all the authentication issues have also been resolved which was the issue that ultimately caused me to stop using the app previously..Atticus1214Version: 3.6.0

✓ Freaky great experienceIve never had a mistake with my order, a neat thing is if you order a lot at my location they bring up your things in a box rather than a plastic bag and all the drinks come in cups rather than bottles!! its cute and gives me a way better experience. the process of adding or taking away is really easy, and the delivery is great. it comes really quick, nothing ive ordered has taken over ten-fifteen minutes before and the workers have always been really accommodating when bringing it to my house. the rewards system is also extremely easy and something thats fun to look at and really easy to redeem also!! this is by far one of the best food apps out there definitely beats the McDonalds app with the rewards system then the daily app deals that sometimes have lots of issues in-store. this app is great and I will continue to use it!.Darksbane7Version: 4.6.1

✓ LOVE JJ's subs. App good tooUPDATED UPDATE: We’ve had the capacity to save our own faves restored. Thanks! UPDATE: What did JJs do to the app? No longer have access to saved favorite sandwiches that we ALWAYS order, AND the app doesn't have the option to save sandwiches that we typically order. Not happy to have to enter the same information on each visit when it used to be quick & easy. Updated below. Product great. App great. One minor annoyance is selection being added to cart almost a non-event in that you must be paying close attention to teeny icon in upper RH corner. I could NOT for the life of me delete 3 extra drinks I inadvertently added ... grrrr ... Started over and didn't take my focus off what was happening on the app. Going to get my sammitch now so I can munch on the best French bread rolls I've found in this neck of the woods. UPDATE: Read developer's response regarding removing items--swipe to the right ... or was that left? Anyway, app's been tweaked so happy about that! I LOVE being able to have my faves saved and roll right on through ordering process. I'm gettin' my DELICIOUS sammiches FREAKY FAST!.MunchyMuncherVersion: 4.11.2

✓ Great Subs & Good Value $$$My wife and I have been customers of this Jimmy John’s since it first opened. We are always pleased with the product we get. Jimmy John’s quality is second to none and their pricing is reasonable and good value. Their meats and cheeses are top shelf. To me, what makes a GREAT sub is the roll. And, at JJ’s there rolls are the absolute BEST. In fact, we sometimes just go there and buy rolls to take home for dinner. They make great garlic bread when we have pasta. Now for the staff. Never, Never have we encountered a negative experience with a staff member. Last, but not least, the speed in processing your order is at warp speed. We need more JJ’s locations especially in the northern part of Forsyth County!!!.Billy-9761Version: 6.0.3

✓ Be careful prepaying and tippingThe app is a good idea, it’s handy and works well with orders. What I don’t like is the fact that you can no longer save favorite orders, if it’s meant to cut time and make ordering faster and easier then why remove that option? I also didn’t like the time I’ve ordered and the driver dropped off my order at the guard-shack w/o calling me. I called to check on my order and was told the driver had returned to store already, when I asked about my order and why no notification I was told his phone didn’t work so he just left it there. I didn’t appreciate that at all considering I had already paid and tipped him. My food sat there for 45min and my break was nearly over by the time I got to eat..Love the Lords Grace!Version: 4.1.1

✓ Almost perfectI use this app for about three catering orders a week. It’s missing a few critical components to make an a perfect app. The first is, I would love to repeat an order, but change the location I’m ordering from. The app won’t allow us to do that. The second is the ability to use a saved credit card. The app allows me to save a credit card but then I cannot select it when I’m checking out. I looked inside my saved payment options, inside the account management section on the app, and there are 10 instances of the same credit card. However, none of them can be selected during check out, only use a new card..TravelstomuchVersion: 6.2.0

✓ Not VPN compatibleThis app basically does what it says it does but it has room for improvement: — it’s impossible to log in to your account if you have a VPN on. This is not a technological limit. — repeating last orders is really convenient, UNLESS you regularly switch between multiple JJ locations. When placing a repeat order, you can edit the items ordered, but you can’t change the store location. — sometimes order status notifications occur very late. (Like leaning my order is ready after I’m pretty much done digesting it.) This seems to not be consistent across stores, so it may be a matter of employees not immediately updating the system when the order is ready to pick up..AlpacaLipsVersion: 4.17.1

✓ Oh yesI am writing to you in regards to the house that you said you would build for someone for free that would be me I have a little one younger one that just turned 18 and graduated from Ursuline high school on the Ed Choice Grant Pj🏀🙏🏼🙏🏼🙏🏼 had cancer from when he was in jail he was 14 years old with operations after Pj🏀🙏🏼🙏🏼🙏🏼 was done I picked up cancer in my left long I’m still getting freaky it’s hard to breathe I have no energy and it’s hard for me to go to steps I need a house it’s just one floor with the basement and Pj🏀🙏🏼🙏🏼🙏🏼 can help me with my washer and dryer please please let me win please I’m begging you please this is only thing I’ve ever wanted in my life was a one floor house with the fence around it for Pjs dog ❤️😀.Roni TrimbleVersion: 4.5.0

✓ Excellent sandwiches but tracker doesn’t workI love Jimmy John’s sandwiches and the app is easy to use. The only problem I have is that the “order tracker” really has no correlation for when the delivery is actually going out, or sometimes I will have enjoyed my sandwich an hour ago and get a notification that it is now out for delivery. Delivery to where? My intestines? The first time I thought maybe I was getting a bonus sandwich but alas, it was simply an order tracking malfunction. As someone who is in meetings often and also has a dog who barks at the door, it’s helpful for me to be able to track orders accurately so I know when to put the dog away, etc. before the knocking happens. If you’re going to have an order tracking system, then you might as well make it work. Otherwise all good here!.Praeda BelliVersion: 6.3.0

✓ Jimmy Johnson GobblerHello my fellow jimmy gobblers. I’m Zachary from Jacksonville florida and Jimmy Johns is my favorite edible thing on the planet earth. You name the sandwich and I’ve had it multiple times. It’s hard to pick my favorite but I just love having the worst breath so I typically get the tuna Tom with extra jimmy sauce on my buns mmmmm yeah. I’ve been in rehab multiple times for over eating jimmy and my life has gone to complete financial ruin. My parents cut me off and my girlfriend left me because she found me making love to a number #12 with extra mayo (for lubification purposes). All in all I feel like my jimmy johns journey has just begun. And it can for you too. This app changed my entire outlook on life. I have the full menu Infront of me 24/7 and can have it delivered to me instantly. Some may call this reckless but I call it living life to the fullest. Take care and stay hungry..ZachfromJAXVersion: 6.5.0

✓ App PurchaseI like the app and it is easy to use, but the first order I placed, my food was not ready when I arrived (despite getting there after the estimated time it was supposed to be ready).Not a huge deal since they fill orders quickly (or usually do), but I asked for my order three different times at the counter and spent 10+ minutes watching people in the drive thru and people walking in to place their orders get their food before me. My order apparently was being filled by the same people doing drive thru and they just kept pushing it to the end of their group of orders. The app is kind of pointless if I can get my food faster just walking in to order or going through the drive thru..NotSoFast2019Version: 4.8.0

✓ Love this App! One more thing to improve it, thoughThis App has improved greatly since it first came out and I appreciate that and use it more often. One last item I wish you would add (that other companies have and you don’t) is some sort of communication to the customer when the order is ready so that all I have to do is show it on my phone. Because there’s no email or message from the app, I had to wait in line for awhile and prove that I had indeed placed this order. Also, could you add fingerprint for opening the app? I have to look up my password every time I use it; that’s a pain. Ordering and paying from the app is a breeze and I love that. Thanks, Jimmy John’s for a great menu and convenient app. I’ve told many friends about it..Firecracker7Version: 4.4.1

✓ Great food but app needs some helpI absolutely love Jimmy John’s sandwiches but the app could use some improvements. For instance, a place to write notes to whoever is making your order - specifically I didn’t want ice in my drink but there’s no where to note that. Also, adding a feature for feedback after an order. My order was missing a pickle spear with my boxed lunch but the only way to fix that was to call and let the restaurant know and have them bring one out. I would’ve been happy with a credit for a pickle spear for my next order rather than having the driver come back out for just a pickle. It would’ve saved the company time and money..MeelikeyVersion: 6.1.1

✓ A little rework needed.This app is easy to use during the check out process. I was able to use the location arrow and it found my hotel. I find making a sub selection very difficult. I don’t order often enough using the app to know what category a #9 falls under. I should be able choose a category of all subs and just be able to scroll through them. Other apps do this and it is much easier. By allowing me to scroll the entire meal line up I have the opportunity to possibly select something else that catches my eye that I didn’t think about or is a new item. Don’t change your checkout process it was so quick and easy..MtyooytmVersion: 4.16.0

✓ Great, except for…I am a long-time order-er of JJs sándwiches using the app and I usually get Freaky Fast deliveries that are accurate and delicious. This past time though, I experienced an unusual issue that JJs as a whole company needs to address in my opinion. As part of my last order, I added a 22oz fountain drink, which I have done with no issue on previous orders from this location. However, this time around, instead of getting the correct fountain drink, I got a 12oz CAN… When I talked to the restaurant about it, they acted as if it was correct to make this swap. Indeed, according to their receipt, it makes no mention of my drink being a specific size other than “(med)”. According to the individuals at the store that I spoke to, “med” apparently means can or 16 oz…. This is an issue when a customer is paying for a larger amount of beverage and gets less for the same price. I will not be giving JJs as much business in the future because of this bungled customer experience..SchecterheadVersion: 6.4.0

✓ So good I wish the owner wasn’t a PoacherI always buy my lunch from here even though I know I shouldn’t. It’s so tasty, gets to my work in record time (i literally do not know a delivery service that has gotten to me as consistently fast as JJ’s has) and the rewards the app gives me really do add up and it’s nice to get a free bag of chips, pickle or drink! Just wish that I wasn’t supporting the owner who is a known poacher. I have brought my own lunch to work more often in hopes that I won’t have to rely on fast food as often, mainly due to the fact that I don’t want my money going to someone like that. Hope this review might change someone’s heart . Other than that great service every time!.AuttyAuttyOxenFreeVersion: 4.10.0

✓ Pretty good app, orders get lost in translationThe app usually works well, on occasion I cannot process a reward through the app (one of the store owners told me to leave the order open, pay in the store instead of the app, and then the reward can be applied to the order... which kind of defeats the ability to pay thought the app and skip the line...). The biggest problem is the stores not making the orders according to the the customizations. Of the 3-4 stores that I order from regularly, only 1 ALWAYS has my order correct. And then you cannot review the store or lodge a complain through the app... any way love the sandwiches....Jdw2Version: 4.12.2