- 78.3LEGITIMACY SCORE
- 80.3SAFETY SCORE
- 4+CONTENT RATING
- $4.99PRICE
Pool-Calculator App Complaints & User Negative Comments 2024
Pool-Calculator app received 54 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pool-Calculator? Can you share your negative thoughts about pool-calculator?
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Pool-Calculator for Negative User Reviews
✓ Great App. Highly recommended. New Version BuggyUse the app almost everyday for the maintenance of my hot tub. Latest version has introduced some bugs. Effects does not work and test not blocks goals above a certain range (like FC over 12) Please fix..Version: 5.0.0
✓ Update Broke the CalculatorAfter the recent update, it seems impossible to update the volume calculation. The keyboard hides any of the other tabs at the bottom and there’s no way to dismiss the keyboard..Version: 5.0.0
✓ Don’t botherUse a free one.Version: 4.2.0
✓ Not worth the moneyThis app only provides the amount of chemical you need. There are many free apps that provide this information by just taking a picture of your test strip instead of entering everything in. They also keep track of your test history. This app doesn’t do any of those things. It’s a waste of money!!.Version: 3.0.1
✓ Not very goodThe online version is better. I’d like a refund please. The app has a slow reaction time, does not store or chart results of tests. Critically the app does not give recommended dose amounts by weight unlike the online calculator..Version: 5.0.1
✓ Can’t save testsOne enhancement would be the ability to save test so I can more easily track and adjust my chemicals. Also would be nice to be able to add additional “pools”, so I can also track my spa tests..Version: 3.0.1
✓ Website is better. Want a refund.I paid for this app and they haven’t kept it up to date. It won’t open now. The website is more functional and faster. I’d take a refund since I never use this and wanted to support the company but that was a mistake. They made money on a pretty junky app. Again the website is awesome. The app is junky and clunky. Pass on the app..Version: 3.0.1
✓ Keeps crashingI’ve been using this app for awhile and have found it to be great, but now it keeps crashing. I’ve tried reinstalling it, restarting my phone, but nothing works. ☹️.Version: 3.0.1
✓ Difficult to useIt is a great concept but I find it is very hard to use and despite placing settings at metric I would get answers (when it would work) in imperial measurements. Paid good money for an app I can’t even use. Don’t waste your money on this app if you want something easy to use that works consistently.Version: 2.5.1
✓ Setting not saved on closeConceptually a great app, but a recent update has rendered it useless. On ios4 devices, the users setup details are lost and need to be input again each time. Easier to just use the free web based version. This bug has been reported by many users on popular pool websites for 7 months, but no acknowledgment has been forthcoming from the developer. Save your money!!.Version: 1.1.5
✓ App seems to be a scam?They have an online calculator but I want to have something on my phone and was happy to support them. I was excited about having two bodies of water and report history. I was less excited about not being able to hide tests I didn’t care about. The version history and Developor review responses seem to indicate a major upgrade happened to 3.0 last year, but the app that I downloaded has none of the feature it described. It doesn’t have two bodies of water, there is no report history, or even a version number. Obviously I missing something very big but I can’t see how..Version: 3.0.1
✓ Need to fix Soda Ash effect info. (Otherwise good app)Soda Ash Effect says it “lowers pH and TA” but it actually raises. I’ve been using the online app for a while and decided to buy the app for ease of use. I’m happy with it, and like the “effects” function for more details, but the soda ash effect is wrong. It makes me question the accuracy of the rest of the chemicals and calculators. I cannot find a feedback or contact function on the app or online, so I figured leaving a review might make it back to the developer. All of the effects should be double checked. Other than those two issues, I’m very happy with the ease of use and clarity of info..Version: 4.2.0
✓ Temp should be part of test sectionPool temps fluctuate and have an impact on test results so it should be easily entered in the results section. Going to the settings section to update temp is not friendly. The settings section should all you to choose what items appear in the test section so non SWG pools can remove unnecessary items. Decent calc but could be much better..Version: 3.0.1
✓ Can’t link to my accountI thought this would be a good addition to my online account, maybe more usable than going to the website. But his doesn’t even give me a place to login. This may be good for someone who just wants a calculator, but I want the test results added to my history so that I can watch for trends. This was a waste of money for me. Edit: now the app crashes with the latest iOS version. This should be removed from the App Store..Version: 3.0.1
✓ App is OK, free website does same thingAfter using the free website for a year I decided to buy the app. Wish I had stuck with the free website. The app does not offer much that the website already did. I would love to see the app add a summary of recommended changes after putting in your test numbers. That way you could see everything that is needed all in one place..Version: 3.0.1
✓ Doesn’t workPaid $5 for something that doesn’t work. I change the gallons in setting but the amount of chems stays the same no matter what you do. Need to fix this ASAP.Version: 3.0.1
✓ Not working with IOS 14Request a refund.Version: 3.0.1
✓ Latest upgrade broke everythingI e used this app for a few years now and it was great at calculating chemical additions to keep everything in balance. I never used an online account and have no need to track multiple pools- I’m a homeowner not a pool maintenance company. Today after the latest upgrade my pool is gone and my chemistry is gone and it will not let me re-enter my pool volume without creating an online account..Version: 5.0.0
✓ Pretty basic but barely usableDoesn't remember your values (e.g. pool size) between app launches. Clumsy interface. Not really an improvement on the website version and way overpriced at $4.99!.Version: 1.1.5
✓ AnnoyingI paid $5 for this app. For that it asks me every time I open the app if I like the app and then asks me to rate it even though I gave it a 4 star rating. It even asks in the middle of using the app to rate it. If you can’t even check if we have already rated the app stop asking the question. That is why I gave the app a 1 star rating..Version: 2.5.1
✓ Cannot get app to openThis app worked wonderfully for awhile. Now, I cannot get it to open. I click the icon and it goes back to my phone’s home screen. I have tried uninstalling and reinstalling, turning the phone off and restarting. Nothing has worked. I am disappointed since I paid for this app. It is not the free version..Version: 3.0.1
✓ Very short of featuresVery disappointed with the lack of features. You cant delete chemicals that arent important to you, you have to navigate around them. You can inly monitor ONE pool and there isnt even a section for total chlorine, only free chlorine. Also, no way to contact support.Version: 3.0.1
✓ Crashed every single timeAfter buying it I was unable to open it due to immediate crashing. I was unable to open it not even a single time. Unable to get technical support due to early crashing.Version: 3.0.1
✓ Good, but not greatI like the fact that you can calculate your pool volume, add each test result, and it tells you what you need to add. But it’s a bit awkward that you have to go into each test line to see how much of a particular chemical to add to balance *that* individual level. It would be nice if you could input all of your test results, and it would tell you *all in one place* how much of each chemical to add to balance every level in your pool..Version: 3.0.1
✓ Latest update made app uselessLoved this app until the recent update. Virtually nothing works with it. Horrible! Had to go find another app..Version: 5.0.0
✓ Does no longer work under iOS 14 disappointing!This app now self closes as soon as i open it. I’m assuming it’s not compatible with iOS 14 so the developer needs to look into it..Version: 3.0.1
✓ Hot tub testingTakes the guess work out of getting the levels correct. Would have been nice to have some notes to explain the app , rather than just numbers to enter into fields. Ie tub surface what does that have to do with anything. Temperature……..Version: 4.2.0
✓ Not workingDoesn’t work with ios 14.Version: 3.0.1
✓ Save settings please!!!Good app, could be great if you could save your settings. Turns a 2 min job to a 15 min. Perfect chemical dosing and instructions otherwise. Please update..Version: 1.1.5
✓ Don't waste your moneyIt used to be a very user friendly and reliable app to calculate my pool Chems when it was version 1.5. Now that they have updated it to version 2.x it just lags, hangs up and gui is not user friendly. So don't waste your time and money..Version: 2.5.1
✓ IPhone bug or App bug?The app continuously force quits itself as soon as I tap to get into the app. I have an IPhone 11 but even with restarting my phone and uninstalling and reinstalling the app it continues to force quit itself. Was so looking forward to using the app because I love the youtube channel but I’m disappointed that I can’t actually even use the app..Version: 3.0.1
✓ Not consistent with browser versionNot consistent with browser version. This app doesn’t have the ability to save readings. Wasted 5.00. You can pay 9.99 a year for this ability on web version which is a lot. Web version links to app. Assumed they would have same functionality and this was a one time purchase. Save your money..Version: 4.2.0
✓ The app used to be a 5 star appSince the recent updates the app has become harder to use, and they have taken away from the app the most important reading for pool pros - the “Borate” testing option is no longer available on the app.. but is on the website? Does not make sense. There is also no contact form on the website, and app support takes you to the same website where there is no contact option. New look is not appealing or helpful in any way. Revert the app back to the way it was..Version: 5.0.0
✓ Not greatThis app isn’t great. It’s nice to have an app to help calculate things for pool management. But it’s buggy. It sticks when you try to scroll screen. Meh. It works about one step better than my paper charts..Version: 3.0.0
✓ DO NOT BUY!Waste of money. Company is in Nigeria. Wonder how much experience they have with pools - and with pools in our latitude. Paid $5 for this app. - It does not allow addition of a second pool or spa even though the one added is called “first pool.” If you have two units, the size must be reentered for each one if a different one is tested next. - And there is no tracking of history. Each test is entered separately with treatment suggestions given for that one instance. No way to know what I did last week or last month. -Have two stars because it does calculate pool size and gives suggestions based on the chemicals you buy (assuming “washing soda” is the same as sodium bicarbonate or baking soda)..Version: 5.0.1
✓ Fair… but flawedPool calculator is not the worst app of its type, but it’s not the best either. I have a library of pool/hot-tub apps and Pool Calculator shows good correlation with other apps, and with results obtained from calculations made manually. I love the “effects” tool that advises what changes to the key parameters will occur if a certain volume/mass of a chemical is added. It’s a useful feature which as far as I can see is unique to this app. I haven’t checked the accuracy of its results but from experience they seem correct. The look and feel of the app is satisfactory. The use of archaic names for chemicals is terrible: washing soda… dry acid… baking soda… soda ash. If you want to win any respect for a scientific app, use scientific language! The.metric/imperial choice of units is unfortunate but necessary, although I’d prefer metric only, again because the app is fundamentally a scientific tool and the scientific community uses SI units. MAIN ACTUAL BUG:The app wants me to measure the sodium hydrogen sulfate dose using ml. IT’S A SOLID!!! The maximum sodium hypochlorite strength selectable is 12.5%. 14% is readily available in Europe. Why not have the option of entering whatever percentage you wish? Using the app will give good water balance (apart from if you use sodium hydrogen sulfate to lower your pH see above.) I’ll keep a look out for improvements, but for now will keep on using a similar, but more polished app..Version: 4.2.0
✓ Doesn’t work with latest iOS 14Was a great app which I had for a few months prior to iOS 14 release. Now it doesn’t work. Please can I have a refund?.Version: 3.0.1
✓ Fair but lots of room for improvementI am not sure how this app beats a piece of paper. I use an Excel spreadsheet to track my testing results and chemicals to be added to the pool. My objective is to develop charts to show the apparent interaction over time between chemical changes Ph, Cl, ALK etc. This app doesn’t appear to keep any records to compare one week vs the next. So I ask, why not us s piece of paper. This is junk..Version: 5.0.1
✓ Paid for app that won’t openHad to pay to download this, which I normally don’t mind. However, having paid for it, it won’t open. I see it hasn’t been updated in quite a while; maybe iOS 14 breaks it..Version: 3.0.1
✓ Soda AshVery useful app for estimating amounts of additive chemicals to use while balancing your pool. HOWEVER, in estimating amounts of Soda Ash to add it is completely wrong. It says that Soda Ash will decrease pH and decrease total alkalinity when the exact opposite is true. Be careful.Version: 4.2.0
✓ For the price should be much betterEver since this app came out it doesn’t have 7.5% bleach listed in the menu. It just so happens that WalMart brand bleach is 7.5%. Probably the MOST COMMON bleach their users are purchasing. And that bleach comes in 81 oz bottles. Not there. So my calculations are always off because they don’t let the user enter the exact parameters their bleach uses Little annoyances like that make it not worth the money. Just barely more convenient than a clipboard with paper..Version: 3.0.1
✓ Ridiculously inaccurate suggestionsI have both the iPhone and iPad versions, and with exactly the same settings, ph test results and ph goal, one tells me to add 0.9 oz. of acid, while the other tells me to add 1.4 oz. I can do a better job by tracking changes on a spreadsheet..Version: 4.2.0
✓ BuggyCertain calculator values do not work. For example Chlorine required. There also seems to be an issue with ph increaser type..Version: 4.2.0
✓ No longer WorksThe app is not compatible with the latest iOS. It will not open. Off loading and reloading does not help, neither does a full uninstall and reinstall. DO NOT BUY until you can confirm it’s been updated and works as promised..Version: 3.0.1
✓ Doesn’t workEnter required info, FC is at zero in pool and apps provides no suggestion and doesn’t allow input for what type of chlorine being utilized.Version: 4.2.0
✓ App crashes on iPhone 12Bought the app and it will not open without crashing. I deleted the app and reinstalled it a few times. Turned off and on phone a few times as well. The app will not open without immediately closing. Refund has been requested..Version: 3.0.1
✓ Data entryAfter entering data for FC I select done; it reveal a ; it takes me to the main data screen then show no data has been entered. Unless you enter 1-5 it doesn’t save the information you entered it instead shows invalid number entered error. I wish my free Chlorine was between 1 to 5 ppm but it’s not..Version: 5.0.1
✓ Doesn’t work on my iPhone 10, downloads but won’t open! Not good for a paid app.I’ve downloaded the app paid for it, but it won’t open. As soon as I click on the app icon it goes back to my home screen. How do I get my refund..Version: 3.0.1
✓ HandyI find this app handy as it does the math for me. However, the effects tab shows soda ash as lowering pH when it should state it raises pH. I also wish it would state how to reduce TA separate from pH for when someone has normal pH and super high TA. Instead it just says to lower pH to 7.0-7.2, which is not enough..Version: 3.0.1
✓ Update Bleach PercentageThe only gripe I have is that it doesn’t have the new 7.5% Clorox Disinfecting Bleach as an option in the “Effects” tab. If this gets updated it’s an easy 5 Star App..Version: 5.0.1
✓ Water temperature missingAre use this for a few years now, and I’d give it five stars however, this new version has deleted water temperature setting which affects balancing of chemicals..Version: 5.0.1
✓ Chemical trackingWhen I bought this app I was hoping to track the daily chem levels, and what was added to water that day. Then I would have the ability to see over time the chemistry levels and added chemical and results Additional fields to track pool temp, air temp , rainfall , etc would add to the value of this app. I’m a homeowner and this is interesting to me but I think that pool service companies might also be interested, particularly if they could create and send a report to their customer on what they did Tracking filter cleaning and change would be an additional nice feature..Version: 3.0.1
✓ Does not save settings - very frustratingEvery time you use this app you have to re-enter every detail of your pools required levels. This is extremely frustrating. If it saved your settings it would be a 5 star app but this really lets it down. Besides this all the other features are great. Mat..Version: 1.1.5
✓ Accuracy CocernI love this tool, but recently went to do the effects of soda ash (washing ash) as I needed to bring my pH up. Everything you read online soda ash (sodium carbonate) raises pH. The ratio is for every 6oz of soda ash in 10,000gals of water pH should increase by 0.2. When I popped 9oz into the calculator it told me both my pH and TA would lower. This is the first time the calculator didn’t make sense. Unfortunately now I’m questioning and double checking every effect it provides. Hope they can address this..Version: 3.0.1
🙂 Pool-Calculator Positive Reviews
Pool-Calculator works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Pool-Calculator.
⛔ Pool-Calculator Problems
