My Verizon App Support

My Verizon App User Reviews

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My Verizon Pros

✓ Verizon in Canada and USA unlimited DATA“In Canada they do not offer unlimited data - So Verizon is The Right Choice” Verizon Network is Excellent I use my I-phone in mainly Florida USA and Ontario Canada works amazingly unlimited Data unlimited calling and texting just an excellent program Canadian carriers don’t offer Unlimited Data!!.MWaxersVersion: 6.6.0

✓ GlitchyThe UI just constantly jumps around and the app doesn’t seem stable. Always crashes and progress is lost. Also, I have no way to view my order status on the shop tab. All I can do it shop for new but if I want to see an order status, I have to use the website or call. Can’t do that on the app for some reason even though when I googled it, it said I had the ability to. I only have options for “mobile” or “home”. Side note: do NOT use the app to place a preorder for an iPhone. For the last two years, I’ve done so and put in the correct address for my apartment. When I checked the order the next day when it populated, it was missing one number on my apartment. I called and seemingly had the issue resolved that day. However, when the phone shipped, it still shipped to an apartment that didn’t exist even though it was a week earlier that I requested the address to be fixed. It took 3 days to get it sorted and the phone was almost shipped back to Verizon. I was upset. But that would not have happened had the app taken my full correct address when I placed the order from the start. Not sure what’s going on there, but I’ll never use the app to preorder another phone. With that out of the way, it does offer a good amount of information and I do appreciate that it is easy to use. I admit, I don’t use it often since I don’t change much in my account, but when I do make changes or view my bill/usage, I know exactly where to go and can get their quickly..Jayjay10472846829Version: 10.0.2

My Verizon Cons

✗ Fix your app’s password systemNot only does my password keep getting erased from my saved passwords, but when I try to reset it and tap the “verify / deny” [popup] message it sends to my phone (rather than an actual text message with a verification number), all I get is rerouted to a blank in-app page that says “Sorry, the content you're looking for is not available.” I try to get help but then I’m told that in order to troubleshoot, I have to log in. I can’t. Because your app and password reset system is broken. Who needs a PIN number or a text message method when y’all use this broken nonsense as the only means to verify?! My app is logged in but I can’t do anything else because it’s asking for a password it won’t save, erased when I manually saved it last time, and now won’t actually give me any way to reset it again despite being on the same signed in phone I purchased the service for several years ago and have never missed a payment on, and it acts like alternative text and email verification don’t exist. This has been an issue for well over a year now. I even updated the app in hopes that would solve it but it hasn’t..AxisGalVersion: 11.1.2

✗ Bad sales vs actualSales manager was awesome and got me a really good deal. The person that I called to set it up erased the deal ended up charging more than what I thought and convinced me I would get the deal once i sent back my phones. None of that was true, or that was what I was told by someone else. To complicate things my iPad and iWatch which has a cell package for some reason no long connect to cellular service once they “cleared it up” and I can’t bring my self to call them and be on hold all day for the fourth time. I bet I’ve already spent 30 hrs talking with sales and customer service. Needless to say I have been a loyal Verizon user but the gimmicks and hoops they make you jump through have turned me off. Now they have Verizon up, but when you read the fine print basically they are giving you a crap deals. I’ll be shopping around when my contract ends to see how others compare with customer service. It’s to bad because everyone that I did talk to was great they just are forced to work in a system that is completely broken and disconnected between their sales and tech team. Leadership has failed these workers, and probably put the cash that people were screwed out into their pockets because like me eventually they gave up and just paid..Jbull81Version: 8.0.0

Is My Verizon legit?

✅ Yes. My Verizon is 100% legit to us. This conclusion was arrived at by running over 4,934,703 My Verizon user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for My Verizon is 88.8/100.

Is My Verizon safe?

✅ Yes. My Verizon is quiet safe to use. This is based on our NLP analysis of over 4,934,703 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for My Verizon is 90.8/100.

Should I download My Verizon?

✅ There have been no security reports that makes My Verizon a dangerous app to use on your smartphone right now.