3.4
3.4 star

Total 55 Negative Reviews

Vogue Magazine App Complaints & User Negative Comments 2024

Vogue Magazine app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using Vogue Magazine? Can you share your negative thoughts about vogue magazine?

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Vogue Magazine for Negative User Reviews

White dot overlay on all pagesThe app functions fine, but all the print is illegible, because there's a fine white dot overlay over all of the pages. When you zoom out (multiple pages on the screen, for scrolling) the pages look fine. But when you open up one page to fit the screen, like you would to read a magazine, it's illegible. Not like this for any other magazine I subscribe to..Version: 4.6

I like!Wish they were newer magazines though!.Version: 3.8

Can't get inI have a print subscription to Vogue, Vanity Fair and Lucky. No problem with the apps for the last two magazines, but the Vogue app DOES NOT WORK. I have been back and forth with customer service and no matter how often I reset my password, I still get the same "authentication failed" message when I try to download the current issue. Considering I can barely lift the print version, I will not be renewing my subscription since I can't get the digital version to load..Version: 3.8

WARNING!!If you think that you’ll be able to read the digital edition on your laptop, make sure you can before subscribing!! As we all know the paper version may neve get delivered to your address or if it will, not every issue. I was okay with that and looking forward to reading the digital edition only on my laptop, but I can’t. You have to have M1 chip Macbook or whatever to be able to read it! I have the latest software but Macbook pro without M1, so I’ll just have to forget the whole subscription!?!? Crazy..Version: 5.2

Magazine Does Not Always DownloadThree months into my subscription, the magazine that should automatically download into the app no longer does — you can’t even see the current edition as a “for purchase” option..Version: 5.8

Impossible for subscribers to accessClearly the print and the digital people are not thinking about a joined up experience for their print subscribers. And what I mean by this is as a print reader, if you want to dig deeper into the web content it's almost impossible to get into the site. In order for readers to access to magazine online you have to input either your subscription number or your name and address EXACTLY as it appears on your mailing label or your not getting in. Well, what the digital folks don't seem to appreciate is that the magazine no longer has the label stuck on the actual magazine. The magazine comes in a plastic bag with a slip of paper which has those details, and I like most people tear it open and then throw it away. My name and address have been altered in some way to fit on the label, because no matter the number of combos of abbreviations it won't work. You would think that with all the pressure Conde Nast must feel to get their digital operation creating as much readership and revenue as possible they would get these fundamentals right..Version: 3.8

MsI am beginning to hate this app. Somehow my subscription is messed up and neither Vogue nor Apple seems to know how to solve it. When I first bought it - it worked perfectly - just like the other mags. I would get the push notification, the cover would appear in my newsstand, I would click on it and it would download. Then suddenly it all changed: now I have to log in to the Vogue site and try find the issue and get it to download. Impossible. I have had to resort to purchasing the issue separately and asking apple for a refund. Each time I write to ask for help - I get the same response. Not working for me. Wish I had never bothered..Version: 4.0.1

Don't get this!The App never downloads, yet u are charged!!!!!!!.Version: 3.6

ImpossibleSame issues as user above. I have paid but do not have access to the magazine, the app is impossible to navigate, help is unavailable. Not what I would expect from Vogue. Massively disappointed!.Version: 3.6

PoopyThis does not work. I paid $19.99 for the subscription and it wouldn't download any magazines. There is clearly a problem. When I phoned Vogue support they were no help. Do not waste your money on this..Version: 3.7

Frustrated!I'm having the same problem, the last issue that I was able to load was July, my four month of a year subscription. Customer service could care less. I won't be subscribing again, and will let my friends know to be aware of Vogue practice. Also will not subscribe to "the New Yorker", "GQ", "Vanity Fair", "Wired" and "Glamour" they handle by the same app developer..Version: 3.8

Looks great, but crashes constantly!Hate carrying around huge magazine, so having Vogue iPad app should be fantastic. However, the update crashes constantly and while the pages look great, the 'special features' offered rarely work, and when they do, the app freezes and disappears. Please, Vogue! Fix this asap!.Version: 4.5.1

Hmmm....Often gets stuck and so slow to download......Version: 4.1

Do not buy this!!!This app simply does NOT work.....DO not buy....it is rip off. perhaps Conde Nast needs to take some of their advertising revenue and put it into an app that delivers.Version: 3.8

Really slow downloadIt takes way too long to download. I gave up on it and deleted the app..Version: 5.2

MehI want fashion, not leftist propaganda.Version: 5.0

Great Idea/Poor ExecutionI like the idea of the Vogue app and downloading/purchasing only the issues that you want. When I first installed it I thought that Lady Gaga content might be a little on the light side due to it being free however when I purchased the Rihanna version I was met with the same light content. 60-90 seconds of video w/no dialogue does not a "behind the scenes video" make. Vogue should take a cue from Vanity Fair when it comes to a behind the scenes video; they are longer than 60 secs and actually some dialog. The images are great but I'd like to see a little more content for my money, video shines on the iPad but not here..Version: 2.0

Terribly glitchy, no response or attempt to fixCancelled my subscription after laboring in vain to get Vogue to fix this terribly glitchy, non-responsive app, which fails to perform the most basic functions—unable to read pages in landscape mode, can’t open links from newsletter in the app. Vogue needs to start from scratch with their app (and fix their print magazine delivery system ) or they will continue to lose customers..Version: 5.8

No magazine to readApp does not show the latest issue of the magazine, also the print version does not get delivered every month. Vogue needs better leadership, or it will die really soon..Version: 5.8

Only free appOnly free app don't wast your time to down load it..Version: 3.6

Confusing layout but good contentBeautiful crisp pictures and great content. Unfortunately its a maze to scroll to the right and then down to see image/contents.. And the videos look like an photo, the only way i can tell if its a vidoe is by the play arrow icon..Version: 3.6

Can't access magazine issueI purchased a year's subscription but couldn't even access the current magazine issue. I've been in touch with Customer Service who couldn't help me because all they can say is that I should turn the app off and on again, which doesn't work. I've told them it doesn't work but they just asked me to do the same thing. I paid for nothing and I couldn't even get my money back. I've subscribed to other magazines but never encountered this problem..Version: 3.8

Terrible appFreezes systematically.Version: 5.2

Don't buy this appI can't download the mag and the support team never help me!!! I pay and never get a single mag..Version: 3.8

UnsubscribeHow do I unsubscribe this app? Or is there any way to check how long I've been subscribed for? Thanks.Version: 3.7

Beware: Subscription doesn't work!Wow what a screwup! I tried to subscribe and received an email saying I was being charged, but the app wouldn't let me see the current issue. it insisted that I "sign in" (an extra layer of annoyance that neither Vanity Fair nor the New Yorker require. I suppose they want to resell your address.) In any event, I created an account but then it wouldn't let me sign in to it -- "verification denied". I tried to get a password reset but received nothing. I tried to register a complaint on the "assistance" page but it kept insisting "incorrect state" even though there's no option on the form for state, and so wouldn't let me send the query. By that point I didn't care if I ever read Vogue again! So I took the only option left to me and cancelled my subscription. I like Vogue, I hope some day they fix this..Version: 3.6

Fashion frustrationI have downloaded Vogue app and purchased a 1 year subscription with includes a few months complimentary. However app will not update and none of the buttons in 'my account' work. Regards, Fashionably Frustrated..Version: 3.7

Cannot download new issue??I've subcribed for one year and its been ok for 2 months but now the new issue cannot be downloaded... And there is this pop up that display nothing everytime i opened the app... Please help....Version: 3.7

It's okay butIt isn't the full magazine, just the GaGa article. Elle US in contrast, gives you the option to download four previous full issues..Version: 1.0

Downloaded issues not in NewsstandI am a print subscriber and the first issue I downloaded went onto my newsstand, so I could read it offline, ( like on an airplane). But while my subsequent downloads are accessible while I am online,they are not on the newsstand and I cannot get to them unless I am online. But they take up space on my iPad . I have auto delete turned off because I want to reference several months. Either the app is broken or you only have one on the newsstand at a time. Either way, this is pretty lame..Version: 4.2

Waste of MONEY! Don't BUY!The images are stunning! I love Vogue magazine but my biggest complaint is that the magazine only offers ONE STORY! Glad I downloaded it to find out. This is not an entire issue of Vogue, this is only about one person, a few photos and a short story. This is a BIG FAIL. You can do better Vogue if you want to enter this market. Martha Stewart and Oprah's magazine cost more but a much better value. At least you get a FULL magazine! I'm VERY UNHAPPY with Vogue. What you see if just what you get. ONE STORY!.Version: 2.0

Difficult to manipulateEach page needs to be a PAGE. A mess trying to figure out where you are by scrolling this way and that way to determine if you have missed anything. Can't seem to download first issue. Needs refinement before being offered for sale. At this point I still have to buy the hard copy..Version: 3.6

No ZOOMAre they crazy - they eliminated the ability to pinch and zoom in the newest version with JLo on the cover. Also too confusing the way they have you scroll through articles -- there is vertical and horizontal scrolling and scrolling within a page - so easy to miss things and completely illogical. Disappointing after waiting so long - they are trying way to hard to put every trick in the book in this magazine which just distracts from the articles and beautiful photography. Let fashion be the star and sit in the front row NOT technology. The tech should be invisible - logical - fluid - and maybe surprising at its simplicity - think Apple - this is not what a product for an Apple device should feel like..Version: 3.6

App doesn't work, and doesn't allow you to cancel subscriptionsNot only does this app not work on my IPad (pages are white. Hundreds of pages are blank.) but Vogue is refusing to allow me to cancel my subscription. So essentially I am paying for ONE WHOLE YEAR of white pages. I actually like vogue but this shouldn't be happening on an updated new iPad. I will continue to try to recoup my money but they are making it impossible so far. Download at your own risk..Version: 4.6.7

Really bad!I simply can't download magazines and read them, though my network is fine. I am a subscriber. Sigh....Version: 3.8

No access to digital contentSubscribed to print + digital access and verified my subscription within the app but still asking me to pay again to view magazine, contacted support twice with no answer..Version: 5.2

What happened?Is this the usual update nonsense? App was fine with August issue and now I can't open the Sept issue .. App keeps asking me to subscribe. When I sign in I'm told my account is "not recognized!" Why is this harder than It needs to be? And where did my past issues go?Why can't Conde Nast pay attention and gets these apps squared away? Vanity Fair is a horror show that I gave up on las year. And I'll probably kick this one to the curb as well..Version: 3.7

Why so slow??It takes soooooo long to load. I haven’t been able to see the covers of the magazines and I would love to view them before subscribing..Version: 5.2

AnnoyedThis used to be my favorite app when I first downloaded it with the lady gaga issue because it worked perfectly fine. The product is still amazing, yet I am slightly annoyed at the fact that there hasn't been an update in months for it. It's not like they have an excuse, what with the new release of the September issue (which is pretty darn fantastic). I just hope that the next update is amazing, otherwise I will be very disappointed. That's all..Version: 2.1

CRASHINGCOMSTANTLY CRASHES AND NEVER LOADS COLLECTIONS, JUST GOES TO A WHITE SCREEN!!! WOULD BE AMAZING BUT. DOESNT WORK.Version: 5.0

Download feature inaccessibleThe app forces you to download the entire magazine onto your device in order to read anything, which for someone like me with seemingly perpetual internet connection problems, seems like a really inaccessible way to deliver the product. I haven’t been able to access my subscription yet because it has remained at about 5% downloaded for several days..Version: 5.2

Love Vogue, but...I've been a reader for years, and was excited about the app when it first came out, but I've since given up. As stated by other users, the storage requirements are ridiculous, the interface and experience is frustrating, and it's not worth the pain to read. I would re-subscribe for this if it were not so godawful clumsy and space intensive..Version: 4.5.2

Digital Subscription DisappointmentSuccinctly: The digital subscription is not available for download until days after the magazine appears on newsstands..Version: 4.6

Worst AppLike the other reviews, I subscribed for 1 year 2 months ago and now cannot access the vogue store or current magazines on line. Not the on line experience I was looking for with a magazine like Vogue..Version: 3.7

VogueMay I enter on Vogue?.Version: 5.8

Stop The ScrollPlease stop the “scrolling” aspect! Not only is it annoying if you don’t scroll to the exact spot you’re supposed to stop at, its a lot of work when you’re simply trying to enjoy the magazine! Other than that, the articles/editorials are not interesting. I will continue to but in September an March. For now....Version: 4.7

Needs automatic downloadingDoesn't seem to support automatic downloading of new issues..Version: 3.6

SO disappointedI was so excited to subscribe to both the print and digital copies of Vogue. Being a fashion student, this means I would have a permanent copy on my iPad and the print version to cut up and use for inspiration and mood boards etc. However, I am extremely DISAPPOINTED in this app!!! I have never been so frustrated trying to use an app. If simply DOES NOT work. You sign up with your account number for the app, create an account... And that's the furthest you get. The app does not allow you to sign in and download the current issue. I emailed customer support 3 days ago and was told I would get a reply in 24 hours... Nothing came. The only good thing about this situation is that I was able to cancel my subscription and get my full refund (or so I'm told - it will be a couple of days...) Come on Vogue, you are the queen of fashion magazines and you can't get your app to work!?!? I haven't had a problem subscribing to any other magazines thus far on my iPad. Vogue will probably be the last magazine I pick up off the news stand now... DON'T waste your time or money..Version: 4.0.1

Too many Gigis Bellas Kaias Lilas and KardashiansI used to love the fabulous fashion spreads and great cultural articles, but in the past there have been too many of the above; these women do not interest me, and on top some communicate a very unhealthy female body image ( eg Kardashians). For this reason I have stopped my subscription.Version: 5.2

Won’t downloadStarted off ok but now won’t download any of the mags, have tried all recommended fixes to no avail..Version: 5.2

Doesn’t correctly delete issuesThe app doesn’t correctly remove/cleanup removed issues. Even though I have no issues downloaded into the app, the usage settings still says there’s 150MB of issues present on the iPad. My preferences are set to have issues be auto-removed as well, but still the pile of invisible issues grows on my tablet. Sloppy..Version: 4.2

Paid but can't view anythingThis is SOOO frustrating. Every once in a while I try, again, to get this app to work so that I can view an issue I PAID FOR when I subscribed, but no can do. The in-app link for ipad subscribers to access their account doesn't even work. I haven't seen an actual issue since maybe the summer and, what do you know, it's almost time for me to renew. Also, submitted customer service form a couple of weeks ago and, big surprise, no response!.Version: 3.9

Bad Move Anna WintourCancelled my subscription Deleted this app If i need to see K&K (useless celeb) I'll go buy People, Ok and Hello magazines not vogue Super disappointed. Why damaging vogue image of high fashion magazine by placing a fake reality ppl on the cover they are not even quality to be a commercial models in the Sears catalog.Version: 4.2

Terrible Now If You Can’t Read Small PrintIt used to be worth subbing to, but the content, and now the inability to pinch the photos and text bigger, well I won’t read it anymore. It’s no different now than weekly fan mags..Version: 5.0

Works fineIf you subscribe to the print Vogue, no problem logging in and downloading. That said, I DID have problems with Vanity Fair when I inadvertently logged out and couldn't login again, even though my information had not changed. Note to self: never ever log out..Version: 4.1


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