NCAA March Madness Live Negative Reviews

NCAA March Madness Live App Complaints & User Negative Comments 2024

NCAA March Madness Live app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using NCAA March Madness Live? Can you share your negative thoughts about ncaa march madness live?

NCAA March Madness Live for Negative User Reviews

✓ Please bring back replayThis app was amazing two years ago, then you got rid of replays, and they’re still missing. You can’t watch every single game live, there’s 16 on in each of the first two days! Don’t you think people would want to go back and watch the other games? Especially if they work since it starts on two work days? It was the best feature and you removed it, boggles the mind. You should have added a score hiding toggle, not removed replays argh. Also having to watch a 15s ad every time you turn it on or change the game is annoying, especially when it crashes a lot when casting it to your appletv. Speaking of which it crashes 5 times every time I try to restart it while casting to the appletv. Very frustrating and gotten worse over the years.._Jonesy_Version: 9.0.3

✓ Won’t stay connected to AirplayThe CBS stream on the app won’t stay connected to Airplay. I’ve watched nearly every CBS game on the app, and each of the hundred times I’ve tried to connect to my TV via Airplay on multiple devices, it disconnects after a few seconds every time. I’ve officially watched more Capital One and “You need to try it first” Coke Zero commercials than actual basketball. The problem doesn’t end there. Even when trying to connect via HDMI, the video shuts off. As someone who pays for Cable and can access the CBS games on my phone, and even pays for Paramount+, but not enough of the premium level to watch it via Roku, this is incredibly frustrating. How much do I need to pay CBS to be able to access these games on my TV? It feels like CBS is trying to intentionally disrupt my experience to either watch more ads or pay them even more outside of Cable and Paramount+ to access the CBS games on a devise larger than 5 inches across..Bradensa1Version: 13.2.3

✓ This app is buggy & won’t work today!*Zero stars if I could* Guys, you really need to fix your app. Your daily updates don’t always work, and in this case froze the app. Once I got it working again by deleting and reinstalling, the app says “there’s a connection problem” (there isn’t) or “there’s a problem with your pass (there isn’t..it even let me sign in and said I had done so successfully.) The games are down on the web too, so at least you’re consistent. When you’re consistently terrible though, maybe you shouldn’t be broadcasting a tournament that is beyond the scope of you can pull off. Or at least hire a good tech and software firm to put together your app-you can afford it. Since we’re stuck with you for now, could you PLEASE FIX THE APP so we can watch the madness instead of dealing with yours?.DaveTomynVersion: 8.0.5

✓ Good App 3 years agoApp gets you what you need but mostly the same app they have had for years. No support for multitasking on on the iPad. No minimizing the video and if you go to another app, it takes you back to the home screen not the game you were watching - which is made worse by having to watch multiple ads Every. Single. Time. before the game will stream. You miss at least 5 minutes of video every time you check your email. This is the same on my phone. Ultimately if you must watch on mobile, it does the job which is the important thing, but NCAA could take some of the millions they get paid for the tournament and make a new app..Ck_1967Version: 9.0.2

✓ App is unstable, wish it wasn’tGiven that this app is supposed to give you nonstop basketball action during March Madness, it would be the best app ever… If it weren’t completely unstable. It stops the live feed constantly, at least every 1-2 minutes it will stop playing. You’re then forced to hit the play button again, which typically triggers a new round of ads, so you’re missing 15 to 30+ seconds of game action every 2 minutes, at a minimum. It also keeps forcing me to login multiple times, again kicking me out of the app when my “free preview “is over, even though I’ve already logged in. If this app didn’t broadcast college basketball, I would’ve given it 0 stars. The potential functionality, format, user interface, and pretty much everything else are awesome… It just doesn’t work well..Edonovan52Version: 14.1.1

✓ Too many adsDecent streaming app, had sone minor buffering issues but overall works fine. However, I’m giving it 2 stars because it makes you watch an ad every time you switch “channels”. So if there are multiple close games going on, it’s virtually impossible to quickly flip between them because you get the dumb ad every time. I saw NMSU and Auburn were within 1 point with 1 second left so I tried to switch to watch the ending. I missed it because I had to sit through a 30 second ad before it would show the live action. It plays all the ads during the normal commercial breaks, so I think it’s completely unacceptable to also throw in these extra ones, especially when they interfere with actually watching the games..Michigan84Version: 9.0.3

✓ Att does it againThis is a poorly developed app. On the TV you have to login every time to your TV provider unlike most apps when you login once and you’re done. Looking at yesterday‘s match ups. It shows the matchups for today if you scroll down further you will see match up set for March 19. They haven’t even been decided yet. They even have projected outcomes for this week 16. Anytime you try to do picture in picture the app bombs. If it did anything close to what it said, it would do it would be an amazing app.. it hasn’t been updated since last year. You really need to get to work on it..Gem394fVersion: 13.2.2

✓ Ads and bugsNo one will ever read this but the amount of ads you have to watch is infuriating, specifically whenever you start streaming a game they make you watch an ad to even get to the game whether they’re in a timeout or not and because of the number of bugs there are sometimes it just kicks you off a game and then you click it again and you have to watch another ad to start watching again it’s maddening. Like you pay how ever much to even get a tv provider so you can watch all the games and then you get over 50% of your watch time is ads to begin with and then they force you to watch an ad to even start streaming every time. It would be somewhat bearable if there were less tv timeouts, no ad at the beginning of any time you want to stream and less bugs. It also seems like they require more bandwidth to stream video than other apps, like even with fast internet you get a “connection strength not good enough to play video” message so often it’s so annoying. Please get your act together if you’re a multi billion dollar company that doesn’t even pay its athletes. Just sad.Ben1123123Version: 13.2.2

✓ Major issues casting to tvTrying to cast the app to a chromecast is an absolute nightmare. If you start the video on your phone first and then try to cast to your tv, it fails 100% of the time. So then you try casting first to the tv then selecting the game. If the game is in a commercial break when you select the game, your chromecast will show you’re in a commercial break which you you’ll never come out of it. Basically one out of every two commercial breaks, the stream will freeze on a commercial and will never fix itself. It’s basically impossible to cast more than 20 mins of video to your tv without having to go back into app and recasting..GeraldDPVersion: 12.1.3

✓ Ads are redundant and abundantLet me preface this complaint with the fact that I have young kids and can’t listen to them complain while I watch games all day and have to let them watch some of their shows to give them a break. Why am I going to use an app to watch a game that I can watch on my tv when I have to watch the same 15 second ad over and over again before actually getting the game on. This is extremely annoying as I’m already watching the ads on the commercial breaks. But I continue to lose the feed due to some error and have to reopen the feed and watch the same 15 second ad again. STOP THE 15 SECOND AD! If that were gone, this would easily be a 5 star app..SchemmdoggVersion: 11.2.3

✓ Possibly the worst streaming experience?I don’t know how this app has half a million positive ratings. Either they’re fake or these users aren’t using the same app. Every single time I try to watch a game, both the audio and video feeds skip continuously. Throughout the entire game. It’s so disorienting and distracting that I have to mute the TV and watch the game without audio. It’s not my internet, I have a gigabit connection - I have no other issues with other live sports streaming apps. It seems to me like the infrastructure behind this app can’t handle the simultaneous load of processing live video inputs from multiple sources and then streaming it without packet loss. Somehow the ads play just fine though, no skipping there, gotta get that ad revenue! Then there are the other issues mentioned in other reviews. The apps pops you out of a game with 20 seconds left on the clock. How has it not occurred to the developers of the sanctioned March Madness streaming application that the last 20 seconds of a game are often the most important? Absolutely wild..ColbygmelvinVersion: 13.2.2

✓ App Now Non-Functional On Older Apple ProductsThis used to be a great app for watching games on mobile, but its latest update now requires users to be running iOS 14 or later. The same product on the App Store notifies users of this fact as well, but will let users DL/run the last compatible version of the app. However, upon opening the older version of the app, users are soft-locked out of the experience due to the ‘Update’ window which cannot be dismissed. As such, the app is now unusable for me (and I would expect/suspect other legacy Apple customers as well) gets one star. Hopefully the dev(s) see this and fix the issue with a future update—if so, I’ll gladly revise my score upwards..FlooderdoodenVersion: 12.1.2

✓ Horribly Buggy Compared To Past YearsThe NCAA app has been completely worthless for me this year after using it previously for several years with no real issues. It's equally bad on my iPad Pro and iPhone 6S. The app constantly crashes, constantly asks me to log in with to cable provider, even after I just did and got a success message, constantly freezes and constantly gives me loading issues which only seem to be resolved by uninstalling the app and re-downloading it from the App Store. Even then, that only resolves it maybe half the time. I’ve even it had it freeze up on the AppleTV and require a reinstall. I’m done with it at this point. I really hope the dev team gets their act together for next year. Maybe they can take some notes in the off season from the team that works on the NBC Sports app. Their app worked flawlessly on all my devices during the Winter Olympics coverage last month. Kudos to them..PismokittyVersion: 8.0.6

✓ Love it butThe app is great, it has all the games in one place and the bracket challenge is really fun. But the commercials are killing me-my feed paused and then jumped back 15 seconds and I watched the same basket happen again so I refreshed so I would be live. It hit me with a TWO MINUTE and THIRTY SECOND ad there was barely 3 minutes left in the game. Just because I refreshed to catch back up. So yeah the app is great and convenient and all but this really needs to be fixed. Any kind of issues stopping you from watching the last few minutes of a game is a crime lolll especially when it’s about to be an upset. That’s the most important part of a sports broadcast.Nic2200Version: 14.1.1

✓ Works fine, but limited useThe application seems to work fine, but you can only use it for a short period of time. After that, you need to sign in with your television provider. I don’t have an issues with that. Still, as someone that has stopped paying for overpriced cable or satellite, this is a real roadblock. I would have been willing to pay a certain amount of money for access to March Madness through this application. With as many people that have left behind the old services, I feel like this was a missed opportunity. I am sure there were others willing to pay to be able to stream for this tournament as well..HhggyyuVersion: 12.1.3

✓ Suggestions in future versionsAs someone who does not watch any college basketball games until March Madness, I am disappointed that there is not more information on individual teams. I would suggest adding basic data about each team if a team icon is selected. Include basic info like where the college is located (city, state), how many students attend, how many times the team has been to March Madness, the highest rank they have finished in the tournament in past tournaments, and the last year they qualified for March Madness. Also maybe add live updates to scores as the game progresses every 5 minutes or so instead of just having “live” on the games in progress on the bracket page..GregnorthwestVersion: 13.2.2

✓ The NCAA tournament is greedy on an evil levelIt seems the NCAA (and really every other sports organization) has decided that you’re not a sports fan if you haven’t deliberately purchased every possible sports viewing platform. I don’t have cable in my area. Streaming a la cart costs just as much. Having 1-2 hours of time per day to watch TV doesn’t begin to receive any value from that cost. So here comes an app that “lets you watch every game” for free. For 5-10 minutes per day! Or if you’re already paying for cable. So with 1 minute to go in a tight game, the feed is cut. Never mind that I’m peppered with ads for the last 4 minutes. Ads before the coverage starts. Ads at media timeouts. Logos covering the screen. This app is 39 seconds from deletion. Never to be considered again..CasperTheVersion: 14.1.2

✓ Convenient but super glitchyI love that I can watch all the games on one app but for streaming purposes it has been SO GLITCHY for me (it’s literally glitching on me as I type this). I use Google Home to cast and the stream has buffered, frozen or disconnected the game I’m watching countless times to the point where I have force restart the app and/or re-cast, which is especially annoying when I’m closely following a game. Switching from one game to another is also not very streamlined. I used this app last year (2022) and don’t recall having this many issues with it so it’s just been frustrating these last few days constantly having to deal with these glitches.Aacevedo22Version: 13.2.2

✓ A laughably poor experienceAs a product manager, the best thing about this app is how it makes me feel about myself and my prior work as a point of comparison. Both the decisions and execution driving the user experience this year scream mismanagement and a fundamental misunderstanding of industry standards and best practices. There is no PIP functionality, despite it essentially being a freebie via the operating system. Users are also unable to pause game video. I can only assume both of these decisions were made to force users to watch more preroll, which is required every time the feed is stopped as a result of the app being put in the background. The feed is in chronological order, so the oldest post is at the top. Users are never brought to the bottom of the feed, where they would find the most recent and more relevant content. The top and bottom posts in the feed are semi-obscured by some sort of vignette for... reasons? There is no multi view option, despite this being arguably the most relevant event in the world for such a feature to exist. Even the player control UI - something as simple as the design for active and inactive states on closed captions - is horribly implemented. I feel bad for the teams who worked on this and were either clearly not given the time and tools to succeed, or were in way over their heads. It’s a serviceable app, but in no way is this a product that values the user’s experience..Some Other Product OwnerVersion: 11.2.2

✓ App is very useful but has one HUGE flawI’d like to start this by saying this app is super convenient and useful during the ncaa basketball tournament. I would rate it 5 stars expect for one huge flaw. When a game finishes, the app is designed so that it gives you menu of other games to chose from to watch next. This seems convenient except it does this WHILE THE GAME YOU ARE WATCHING IS NOT FINISHED. So let’s say you’re watching the end of a very close game, there’s 20 seconds on the game clock, and the ball was just passed in. The clock starts ticking and … opp, the app kicks you out of the game and here are some other games you can watch. This is super annoying and takes away from all of the good things this app has to offer because this “feature” happens at the most important point of a game ,and you can’t turn it off or do anytime about it other than try to get back to the game you were watching as quickly as possible. Hopefully this can be changed, but until that happens, 2 star rating from me..WsgirardVersion: 11.3.2

✓ Freezes and forces another advertisementThis has happened for years. The video will freeze randomly and just show a “stop” button but never resume playing. So you have to click stop or back and then reload the video, which forces you to watch another advertisement. Been happening a lot especially when rotating view between portrait and landscape. The fact that the app has done this over the years, and across different iPhones I’ve owned, tells me it’s a purposeful design feature to get them more ad plays. The fact that we can watch so many games in the app is amazing. The fact that it freezes and forces a video ad on every video start is beyond frustrating..PdmavidVersion: 12.1.3

✓ Could easily be a fiveBeing able to quickly toggle and split screen 3 of the 4 games is fantastic. Easily 5 star material. Leaving the CBS game off the app is as short sided as you can be. I am able to stream EVERY other sporting event (st least the one’s O want to watch) unless they happen to be on CBS or CBS Sports. If that’s the car it means changing the input and firing up the cable box. No big deal right? Well the other TVs in the house that don’t have cable boxes are Out if luck. CBS needs to join this century as stream their programming. I am already paying my cable service for it. The fCt that everyone else offers streaming and you don’t clearly shows who is out to lunch..Nittany4Version: 9.0.2

✓ Every Stinking YearIt’s a great app. A well designed app. An easy to use app. Why only 3 stars then? Because dang, for the first couple days of the tournament, you know, the time people most need it for, it always has delivery issues. Every year. This year, you can’t sign into your tv provider. They say in the app that “your internet speed is too slow” but this is in my home’s wifi, in my office’s wifi, and on my over the air network. They can’t ALL be the problem. It’s clear that the NCAA, once again like every other year, wasn’t prepared for the influx of people using their app. And I’m wasting my “free preview time” when I don’t need a free preview time, I need the app to let me sign into the tv provider without freezing up. That’s what I need. Is it really asking too much for them to be prepared for the obvious overload their server is forced to deal with EVERY YEAR???.PhrodaddyVersion: 13.2.2

NCAA March Madness Live works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NCAA March Madness Live.