Bus New York City Negative Reviews

Bus New York City App Complaints & User Negative Comments 2024

Bus New York City app received 4 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bus New York City? Can you share your negative thoughts about bus new york city?

Bus New York City for Negative User Reviews

✓ Difficult to useI would like to have a FAQs or instructions on how to use this app. I have trouble finding my route. Unless you know which bus you want it’s hard to find times , Route, etc. it might be helpful to have the color map you see in the kiosks that outline the entire route for each line. Or to have access to the big schedules. Just finding busses is hard and times are not clear..Dragoncat453Version: 4.4.4

✓ Sometimes greatWhen the app works it’s terrific. But sometimes, like today, the subway info is totally incorrect. Also it’s not that user friendly, too many steps to get to the screen you want. But I still use it to see when next bus or subway are coming to avoid long waits if possible..Robin10025Version: 4.3.4

✓ Good but...Generally a helpful app. BUT for all of us commuters who ride the same line every day it would be SO much more helpful if we could set up a default route that just appears in map view every time you open the app. You have a “start app on favorites” option. But I still have to go through several taps to get to the only useful screen - the map that shows me where the buses are! I want to set a route as my most favorite and flip a switch in settings so that the map view of that route becomes my start screen. I never look at those other useless screens. They just waste my time! (I made this comment years ago and still it has not been addressed.).CityViewerVersion: 4.4.3

✓ It's okIt's fine if you want to know whether a bus is coming soon but the bus marker is always at least 3 blocks behind the actual location of the bus. If you're rushing to catch a bus that you think is still 2 blocks away, forget it. You already missed it..Bxgurl813Version: 4.3.4

Bus New York City works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bus New York City.