- 85.2LEGITIMACY SCORE
- 87.2SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Vimeo App Complaints & User Negative Comments 2024
Vimeo app received 98 complaints, negative comments and reviews by users. Have you ever had a bad experience using Vimeo? Can you share your negative thoughts about vimeo?
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Vimeo for Negative User Reviews
✓ Warning: Difficult to CancelWarning! It’s terribly difficult to cancel this subscription, wasting money and time. The customer service is terrible. I used Vimeo to upload 3 videos a year and a half ago. I got a charge for $97 a couple of months ago and tried to figure out how to cancel my subscription since I now never use the service. First, it’s impossible to figure out how to cancel the auto renews or even get to customer service. There is no way to cancel from the app or access customer service. Took me hours of internet research to even figure out how to get to their customer service agent (which should be a clear hint in what they think of their customers). Second, the response from customer service agent was totally unacceptable and will ensure that I never again use Vimeo. Vimeo’s billing instructions tell me to go to my Apple subscriptions to manage my subscription. The renewal was in no way reflected there. The customer service agent was totally useless, even though they could see my lack of usage. Scamming customers is how companies truly fail..Version: 7.27.0
✓ Nothing works when you streamIt buggy. Maybe could spend less time on adding useless features and make thinks work properly Was hoping to leave YouTube - but this is not quite an alternative.Version: 7.33.2
✓ Why so difficult?I've deleted and redownloaded this app and still don't understand why this app is so hard to use. I buy a video on Vimeo via a browser and expect to watch it easily on the app. Not much to ask but the movie either doesn't download fully so it stops playing after a few minutes, or just gets stuck with a blank screen. And download is download, right? Not stream, which is what this appears to be ie it doesn't appear to stay on my device even after I leave the app open and walk away. Not impressed..Version: 4.0.3
✓ Lost Offline videosSince the last update, it appears that I have lost all my offline videos! 🙁 but when I looked at the app, there is still a chunk of data attributed to the app, so maybe it’s not lost but just not accessible after the last update a week ago..? Can Vimeo fix this or is it lost forever and the app to be deleted from my phone....? Only the next update will tell....Version: 7.33.2
✓ Offline videos vanished on ipadAll my purchased offline videos on iPad have vanished. I had downloaded them before travelling but now they seem to be deleted. Fortunately I have a few on my iPhone which have not been deleted. The deletion without any warning was a major inconvenience..Version: 8.6.0
✓ Doesn’t work well with chrome castEspecially when trying to move backwards in a video.Version: 8.9.1
✓ tvSo… the Vimeo tv app—which is where i mainly watch their content—FINALLY gets an update only to say that it is no longer being supported on June 29th, and to start “using airplay” to stream the content on tv. ummm… no. why airplay content when there’s a DEDICATED tv app? when you’re working on/using your device (iPhone, iPad, etc.)—especially if you only have one “computer”—having to airplay content to the tv doesn’t make much sense as it keeps you from doing other tasks, (i.e., you’re in an airplay session then your phone rings, cancelling airplay, leaving you to set it back up again… not a very user-friendly experience). the only time i use actually airplay is if i’m visiting someone/not at home and wanna share something. every other video content/streaming service that has pulled this move just wound up being automatically deleted from my mobile devices as i rarely used them… especially since i work from home, and watch video content ON MY TV. guess it’s time for me to say buh-bye to this app, too… 😒.Version: 10.4.0
✓ Horrible to navigateUPDATED from two to one stars. The app is AWFUL. I purchased a video series for $400, the app says it’s purchased but is till trying to charge me. And help so now 3 days away according to the ticket I had to open. NOTHING works smoothly or intuitively. This app is the worst, took me 50% of my lunch break and a video to find my purchases. The navigation is terrible. Also the tiles for the other videos only shows a word or two, making it impossible to find the video you want when you purchase a large library like I did. I find the whole app counter intuitive and difficult to use...god I hate this app..Version: 8.10.0
✓ Completely uselessIf you’re in Canada - this is a completely USLESS app/service. Complete garbage movies. Anything good, well you have to be in the USA. This app is complete garbage. Stick with YouTube....Version: 8.8.0
✓ I’m alarmed by the low quality of customer service and app functionality.I have been using Vimeo to upload to Patreon using the basic subscription. After a month I was unable to upload because my “weekly upload limit was reached” and it has been for 2 weeks even tho nothing else has been posted. I figured this is how they force you to pay. But the app can’t even do that. My subscription is active according to the apple store but the incompetent service workers can’t even confirm that. Waste of time. Don’t punish your fans because Vimeo only cares about money. Completely unprofessional.Version: 9.2.1
✓ The worst app for such a respected company.After using the online version I tried to use the App. I manger to login and while I am logged in it says you are logged in to another account and under setting log out is disabled and only ask me to login or make new account. It won’t let me like any videos or comment. It says check your email. There is no email from Viemeo. So I made a new account. I received an email to verify the account. When I try, it says you are logged in with another account. But there is no logout option anywhere. Frustrating. Very surprised on how a company that respected can have an app that is NOT user friendly at all. The interface can be so much better..Version: 7.29.1
✓ SearchWas my favourite app till the app was updated and now I can no longer find the search function.Version: 4.0.1
✓ GREAT APP BUT CANT DOWNLOAD A SERIES THAT I PAID FOFI can watch Greek Odyssey very clearly without any problems but i cannot save or download. Pls help me. Thank you very much :) I would have given you 5 stars should I not have had this problem. I will revisit my rating once I can save my videos pls. Thank you:).Version: 10.2.0
✓ They keep deleting my account because ofnuditySo I'm having a problem with paid Vimeo account give me a claims that I have voluntarily violated their policies my videos continue he dear artsy and interesting and fun I thought I’ve gotten really quick responses from people on Vimeo I’d say about 30% of the videos on Vimeo continue to be in sexual sexual likes sex and his porn on there I believe their own fear with the policies and if you’re trying to create and be creative I would definitely find a different outlet I’m looking for one I’ll never use Vimeo again and I’m going to demand my money back is the second time they have deleted a very popular account in less than a month.Version: 6.23
✓ Hard to figure outWhen I first got it I was like “ omg! Finally I can record myself!! “ But then wen I went to record it was like u HAVE to record on camera then upload it to Vimeo. Then I found out that if u want to Livestream it told me to “get a membership” and I’m only 11. So… that was the bad things here r the good things; it was free, it didn’t update all randomly without me accepting it, it was extremely helpful and it was not THAT HARD to make a video. Tho a recommendation might be to add some songs w/ words or allow us to download our own playlists..Version: 10.6.1
✓ Not suitable for long form videosI used this app to watch a 3 hour podcast that I paid to rent. The app can’t continue playback when the iPhone screen is turned off, i.e. if you just want to listen in your car and not have the video on. Also the app would NOT resume playback when restarted - the video played from the start every time and I had to manually find the part I was up to..Version: 6.27.0
✓ It’s no better than using a browserIn fact, it’s worse. One example. If the video you want to watch has a title too long for the screen you can only see the whole thing if you start watching. No good for finding one vid out of a series, and landscape mode only works while playing a vid. The browser though, it works in portrait, I can find what I want without wasting my time and data. Uninstalled..Version: 6.31
✓ Does not work on iPhone 3G running 4.2.1Pity -.Version: 1.0.3
✓ Vimeo app used to be so goodIt’s such a shame the Vimeo app used to be everything it needed to be fast, reliable and helped productivity. Sadly this is no longer true - Push Notifications have been completely broken for about 12 months and since updating to iOS 16.1 now none of the videos will play full screen, even if downloaded. Please fix the app and bri g it back to the fantastic tool it used to be..Version: 9.13.0
✓ Chromecast doesn’t workCannot get the app to work with chromecast! Rubbish.Version: 6.31
✓ The worseIt is the worst platform I have ever had access, the most thrown money out of my life! I downloaded it for a Free time, I had to pay for the movie I wanted, I ended up forgetting to cancel it and I paid a huge amount for 1 year of access, on a terrible platform, difficult to use, where all the nice documentaries have to be paid for! I would spend all my little skill in expressing myself in English to say how much I regret having signed up for this service. Terrible! :(.Version: 8.0.0
✓ For a viewer, a frustrating appThere are a number of lecture cycles I want to watch, I "liked" all of them, hoping that this would somehow help me access them - there is no way of building watch lists here! -- but when I return to the app it tells me I have no likes. This is quite infuriating: is it so difficult to have a user-friendly viewing list where one could keep links for future viewing? My ipad doesn't have enough memory to download everything, and searching every time is tedious. In the end I've resorted to this primitive half-solution: keeping a list of titles in my notepad and pasting the searchword from there! But that's just defeats the purpose of even having an app!!!.Version: 6.16.3
✓ Not functioningThe app is glitchy and not showing content when logging in. Logging in causes error messages and when you do manage to log in and see some content, the next time you open the app, it’s all gone. I would not rely on the app at this point in time..Version: 7.39.0
✓ Too Few Features to be usefulAs somebody who is a member of Vimeo groups, I was hoping to use this App to watch some of the group videos offline when on the move. Unfortunately, it is not possible to watch group videos on the App at all! The App has very limited functionality versus the web version and other than possibly using it occasionally to watch “standard” Vimeo videos offline, I see little use for it. Whilst I appreciate that Vimeo’s focus is on content creators with paid subscriptions and I love the premium feel of the website, I think that more thoughts need to be placed on the user experience..Version: 7.16.1
✓ Good but could be betterI would like to see a zoom feature for 360 video rather than tilt up and down!.Version: 8.6.0
✓ Worst app ever doesn’t deserve a starI hate this app so much. It’s a waste of money and time and don’t even put down your card information for the free trial. They say you can cancel your subscription at any time but they lied. I put my card information in because you have to in order to do the free trial and I only watched one video for a class. When I tried to follow the instructions to cancel the subscription on computer, they were very inaccurate and what they claimed you would see is not there. I’ve been trying for weeks to cancel it and I even have seen that they have updated the so called “instruction to cancel a subscription” and they are still inaccurate. I have even left a message to the service center twice through email and I have still been ignored and unable to cancel. They’re basically trying to still money. I recommend no one get this app..Version: 7.29.1
✓ SearchNeeds a search function ASAP..Version: 4.0.8
✓ Missing basics as viewing platformI purchased a webinar videos and Vimeo player won’t remember where was my last viewing so I have manually play it back. Also does remember which video I have already seen. It’s crashes the player every time I reopen so video is never saved to where it was. This is very annoying player and I won’t use this platform form if it was for the video I want to view. Please upgrade the player for the better user experience..Version: 9.15.2
✓ CrashesSince May 2018 the app has crashed every time I download it. I can’t even log out of the app because I can’t get into it. Support gives the run around checking the basics like being updated and shutting off the phone etc etc and then I don’t hear from them. Too hard basket. But I keep getting emails about paid subscription. Ummm?? No. I can’t access the videos I have paid for. I would like to purchase more because I don’t do Netflix but I guess I’ll just wait for them to come out on iTunes and purchase there..Version: 7.5.1
✓ IPhone Xs optimizationPlease add feature to zoom video on iPhone XS as Youtube has.Version: 6.31
✓ Script???You cant even write a script on iphone when trying to record. i got an advertisement where a guy wrote a script on his phone and recorded and it showed up in his screen so he could read it. and i tried it and there’s no option to write a script. at least don’t lie in your advertisements thanks..Version: 10.6.2
✓ Great video controls - woeful dependency on video ratings not present in the appWith Vimeo’s new, debilitating dependency on adding a rating your videos will be unviewable unless this awkwardly hidden option is set in the desktop app. That’s if you can easily find it there as the new UI is chaotic and places pivotal functions out of sight. This needs urgent attention..Version: 10.2.0
✓ DisappointingNo search makes this app effectively pointless and unusable..Version: 4.0.5
✓ WARNING WARNING DO NOT START FREE TRIAL!!!!!⚠️⚠️⚠️DO NOT START A FREE TRIAL WITH THIS APP!!! They will start charging you $108 dollars 30 days after your trial and it is nearly impossible to cancel your subscription. It took me WEEKS to figure out how to cancel it and I had to lock my card because they constantly kept charging me. Also, I Even checked my Apple subscriptions and it still was not there, if you are having the same issue FOLLOW THIS!!! You cannot use a phone or iPad for this u need a computer!!!! 1. Open the website and login 2. Click on your account and select settings 3. Scroll until you see “Billing” and click it 4. Go to membership and click on it 5. There will be a sentence in red words that say “cancel your trial” click it 6. Fill out the reason form and submit 7. Then delete your account Please do NOT use this app if u do not plan on paying for a monthly subscription, there are nearly zero tutorials on how to cancel a free trial and the help center is useless please do NOT download this awful app STAY SAFE!!!.Version: 9.14.1
✓ Not Worth The MoneyThey want you to pay for what other social media platforms do for free. Yet the functionality doesn't even match what others do for free. So who would pay to "upgrade"? I use it because a long time ago someone uploaded videos of me back when social media was in the Myspace days. So back then this made sense because it was all videos but now it doesn't. If they want people to "upgrade" then should give options to edit and format videos. This would be a paid service worth it. Almost like I Movies gives you those options. Take a look at what directorial options are out their for free and then both match it and beat it. Then you can charge..Version: 6.24
✓ NeglectedCouldn’t even log in when connected to a VPN (“Something strange happened.”). Wasn’t obvious that I had to log in to start with (nothing shows up in the library tab). Now the video I purchased on the website (where neither password nor credit card autofill worked properly) simply won’t play. I can’t find a button to download it either..Version: 7.23.0
✓ Emaan26Love it!!!.Version: 3.0.1
✓ Deleted all my videosI changed my password (because I wanted to add it to my new iPad and had forgotten my old one) and now all my videos (8Gb) are gone!? That’s it?! (They were discontinued videos so I can’t even re-download them. Totally sucks. I don’t even bother using the app anymore because of this. Can’t be trusted. (And since the update-you store your videos on your phone-so why do I need the app then? I can just watch them on my phone! Too bad used to be pretty good..Version: 8.8.0
✓ On Demand won’t ChromecastI purchased a hire film from VimeoOnDemand from Australia and although it works fine on my iPad it will not Chromecast onto our television. I specifically purchased the film to watch on the bigger screen because they said it was possible. All other Vimeo videos do Chromecast but I wasted my purchase on the video I hired. Won’t be hiring from VimeoOn Demand again..Version: 7.4.0
✓ Nice UI but unreliableThe newest version of this app looks beautiful and when you play a video it's super easy to use. However the endless scrolling hitches, fails to load videos, and loses your place, making the app almost unusable for browsing. If you know exactly what to search for to get your video you are fine, but any amount of scrolling is incredibly frustrating..Version: 4.0.7
✓ Won't work on 4.02 (3gs)Description is wrong, saying it works with 4.0 and above..Version: 1.0.3
✓ Was great, terrible since new update.I have used this app for the last 8 months. An easy app to use and create videos however recently the quick video templates are no longer available and every time I go to add music to the video it crashes. Otherwise it crashes mid way through creating the video. Disappointing as I pay to use this app..Version: 10.2.0
✓ Can’t turn on captions.I’m trying to watch a video from my phone with captions but there is no button to turn them on. The same video on a web browser gives the option for captions.Version: 6.31
✓ VimeoVimeo is a good app, but still needs some improvements to make searches a bit easier- like advanced search options or something. But otherwise useful, educational and entertaining all in one, depending on what you're in the mood for, and a good way to share your own videos too..Version: 5.4.1
✓ Terrible service!If you decide to delete the account you created; good luck. It felt like it was designed to be a pain to delete your account just so you can stay on the app. I had to reset my password multiple times just to delete my account. It doesn’t allow you to choose any password you want but rather forces you to use stupid characters and capital letters and numbers. If the password is poor, it doesn’t allow that password. Do not recommend it to anyone!.Version: 8.11.0
✓ FeaturelessI use Vimeo primarily as a repository for our family home videos, and to say the experience is featureless is an understatement. There's no metadata available at all (when did I record this video?!) and no way of sorting on the date of the video either. Who cares when it was uploaded – that's irrelevant! The iPhone app has absolutely no 3D Touch support at all, not even on the home screen… it's like using an app from 2012..Version: 6.12.0
✓ Latest update ruined the appThe app in this version crashes at launch... Please fix..Version: 4.0.2
✓ Sign in With Apple is brokenWhen signing in with Apple, if you have an existing account, the app crashes. The same happens on the Vimeo website in a browser. There’s a conflict between Sign In With Apple and existing accounts with the same email address as the Apple ID. The accounts should merge. Please fix..Version: 7.28.0
✓ “Playback failed”Trying to watch an online course which I paid $1800 for and this app is such CRAP. “Playback failed” is the message I get and the videos just DO NOT PLAY..Version: 8.7.1
✓ Good butVimeo it’s an amazing service. The app though doesn’t reflect the “premium quality “ it should have. Many little tiny bugs that ruins the user experience. If video is cached only at let’s say 40%, once reaching the 40% mark, and if not Connected to the Internet, everything will be freeze, the user should have the possibility to scrub to the already cached content.Version: 7.10.0
✓ Terrible user interface and integrationI rarely write reviews and unfortunately it’s not because I’m blown away by this app. I have an account through gmail, when I log in via desktop I don’t have access to my subscriptions. On my phone I have access. Finding information about my account and how to change my password is almost impossible and extremely frustrating. I was subscribed to a channel and that disappeared so I had to refollow them. The only reason I have this app is because it’s required to view game footage of my basketball team, if not, I would completely delete and never go back..Version: 6.29.0
✓ BuggySeems to be very buggy for me, my notifications will not go away even after clicking in and on the video that’s notified. On live streams I cannot seem to chat because chat is bugged out, the videos seem to buffer for a really long time. With a bit of fixing this would be a great app..Version: 7.9.0
✓ Lacks functionalityI can't even subscribe to a user in this app!.Version: 3.0.1
✓ All topics that I’ve seen - not many!!These topics I’ve seen have made me realise that my business has potential. It is in my own hands how is cope with this and watching these topics as they give me pointers and will make it easier to add customers!.Version: 8.6.0
✓ Can't upload videos from iPadFix the iPad upload function..Version: 2.0
✓ App is utter garbage compared to browserApp is utter garbage compared to browser Can’t even see my saved feed! Hard to switch to Vimeo from Youtube when the UI is so not user friendly.Version: 8.1.0
✓ Improvement neededI find the design of the app very strange. It’s difficult to access content of channels/people that I follow. Seriously, so difficult to find the content. Just as the app was designed the other way round, seems to be easy to upload videos. But how do we access them easily? Not sure if I’m missing something but I’m finding the app very disappointing and frustrating..Version: 8.5.1
✓ Stopped working on my iPadI have an older but perfectly serviceable iPad which 12.5.5 version which runs most things, but Vimeo has stopped working. It simply reports an error and won’t login. I have a paid for account which I can use successfully on my Windows 10 desk computer. This is very annoying. I can’t upgrade this iPad’s IOS any further..Version: 9.2.3
✓ Creating an account.Did everything I could but for some odd reason I cannot make an account with this app. Tried countless times and will not let me join due to “unknown errors”. Not a good first impression..Version: 10.11.0
✓ HackingThis app seems to be linked to email hacks, twice now since downloading, both hacks came from Asia.Version: 7.5.1
✓ No speed controlsBasically a UI for subscription based app. Doesn’t have speed control and the action buttons are scattered on screen and thumbnails in an unintuitive way. Waste of time if you’re looking for a good viewing experience. Note: I do not make or add videos so I cannot comment on that..Version: 7.36.0
✓ Good app BUT...For the love of god add a settings button for video quality!.Version: 6.10.1
✓ Really?The website asks you to watch the video on the Vimeo app, you click on the link and it takes you to the AppStore even though you already have the app on your phone. When you follow the prompt and open the app from there it just opens the app with no trace of the video you were watching. Excellent way to encourage one to delete the app and never use Vimeo again. Well done!.Version: 7.18.0
✓ Version 9.6.0 gives error message before it lets me inThe latest version (9.6.0) gives an error message saying “Something strange occurred. Please try again.” This happens every time I try again. The only way to get into the app is by cancelling the error message - then it seems to work OK..Version: 9.6.0
✓ VimeoNever work don’t waste your time on this bad app.Version: 9.15.2
✓ Sporadic and always a painI purchase a lot of online art classes, and the artists often use Vimeo. The lessons are password protected, but they are usually accessed through a link on the artist’s site so that a password doesn’t have to be reentered on Vimeo. If opened through a browser, they work fine, but if my iPad defaults to the app, forget it. It gets an error message at least 50% of the time, and depending on the artist, it may be more often that the app fails. I’ve thought of just deleting the app. I don’t know if developers can’t keep up with iOS updates or what the problem is, but the app, for me, is useless..Version: 9.15.1
✓ Developers, can you please consider these improvements?So I want to like the app, I think it’s a great platform, but the navigation is completely frustrating and even made me quit viewing my video to make this review. It’s frustrating because as a platform it seems to hold great promise, but being 2019 it’s hard to accept the lack of some very basic app navigation. For once the video quality can’t be adjusted and if you have a not-so-great connection, you have to tolerate poor quality streaming. A feature where you can select the video quality manually (despite longer buffer times) would be so appreciated. Another improvement would be the video playback navigation. Specifically, features that can be tapped during the video to rewind or fast forward 5-15 seconds (like the podcast app on iPhones, or YouTube’s double tap). It’s so irritating to have to drag the little play indicator and hope you land on the part of the video you intended to. Lastly, on a desktop it’s really tricky and non-intuitive finding the videos you have purchased. Don’t remember the path to access them off the top of my head but I do remember it’s not very explicit. A simple “purchases” or “downloads” tab would be amazing. Hate to rate so low but these are so basic that in 2019 they should be standard for playback applications/platforms. Thanks for the consideration..Version: 7.20.0
✓ This app needs to be rebuilt from the ground up.After being in business for over a decade, Vimeo needs a lot of work. I am still attached to it for what they do correctly, but speaking just for the app itself, I cannot watch one video without it crashing at least twice before the end of the video. At least the layout is much better than the mobile version. I give two stars because of what they do right, which is normally a four, but the performance of this app brings it down to two, and that’s being nice. I know the app is free, but I pay for Pro. The app cannot keep up with the service..Version: 9.9.0
✓ Requires to upgrade plan after the first year of the Plus Membership has been paid for😲My account was suspended because I uploaded some Training videos that other team members had shared. I was not aware this was against their community standards as I was given permission from the people doing the videos. Since this has happened I no longer have access to any of my personal videos and they want me to pay another $600 a year? For what? Don’t bother wasting your money, there are many other apps that a person can use for way less money. I am not impressed! They prevent login so I can’t even contact support to get the issue resolved 😡😡.Version: 7.29.1
✓ Apps for iPhone AND Sony TV DO NOT FUNCTIONPurchased film yesterday. Tried viewing on both the above captioned devices Cannot log into TV app; login commands creates an endless circle iPhones app could access film yesterday. Today, opened app. Purchased video not listed as purchased. Purchased video appears in “offline “ videos. When clicking the film, the ensuing message declares that the video cannot be “chromcasted” and that I must purchase the video (the video for which I have a receipt and a corresponding charge on the credit cars). Offloaded and reloaded iPhone app— problem persists. Via the email receipt, can view video, BUT: • When prompted to view in application, the application opens. However, the problems in the preceding paragraph prevent viewing. • in viewing by entering email on an iPhone, the video operates, but ONLY on the iPhone screen, although the receipt declares compatibility with a variety of services that can transmit to a web tv. Within the app Profile, a button appears above the logout, “Restore Purchases”. Activating that button generates a circling blue bit of nothing. If anyone at the developer reads this, is my only alternative the disputing of the video charge on the basis that the vendor failed to provide working product? This disaster of an introduction to Vimeo probably assures that this event will be the one and only attempt..Version: 7.38.0
✓ It’s okThe one plus I can say is the staff have been very helpful when I’ve had a problem, however there have been many problems. I’ve been watching a series that’s in another language and sometimes the subtitles appear and most of the time they don’t. I dislike that I can’t make a playlist to watch videos or make purchases in the app..Version: 10.6.2
✓ Can't share video without added Vimeo rubbishAll I wanted to do was share a Vimeo video. Completely impossible without added Vimeo promo rubbish attached and embedded. I tried to get rid of the Vimeo text but it was impossible. So i gave up. I didn't send the link. And I have deleted the Vimeo app. What I can't understand is how come the developers don't understand what people want. Unless they understand what their customers want they won't have any customers....Version: 7.18.0
✓ Good app but limitingGood App and most things work well. The thing that realty annoys me is that you can't choose a video from within files on the iPad or iPhone. So I find I have to use the web version and not the app when I want to upload projects I've exported as I don't want them in the camera roll. Please update that feature and I'll change to 5 stars..Version: 7.29.1
✓ Downgrading from ProI wish it was made more clear that when you downgrade from Pro to the basic option you will lose ALL of your previously uploaded videos. When the time came to renew I wasn’t uploading as frequently and decided a Pro account was no longer needed. However my options were to keep paying or to lose all my recordings. I paid to allow myself time to download them onto my computer then reached out to cancel the account hoping for a partial refund for the remainder of the unused year (I had used about 2.5 months while downloading and deleting my videos from my account). A refund of any kind is not an option outside of the initial 30 days. They do not offer month to month options. I hope this information is helpful to others deciding if “Pro” is for them. It seems it is a good temporary option for videos you do not mind losing them in the future, or a lifelong payment commitment 🤔.Version: 10.4.0
✓ 5.0.1 broke the extensionVersion 5.0.1 of the app no longer allows sharing to Vimeo from the Photos app. The extension just doesn't do anything when selecting Share > Vimeo.Version: 5.0.1
✓ Please add Groups functionality to appI mainly use Vimeo for viewing videos in private groups. This feature is only available on desktop. Please add that to the iOS app!!!.Version: 7.27.0
✓ So badPlayback on this app is SO BAD. Trying to watch something purchased through Vimeo and trying to replay or fast forward through is almost impossible. Nor does it remember where you’ve got up to so don’t even think about watching something part way and revisiting it another day - even if you can remember what time point you got to, getting the player to skip to that point will take so long that you may as well just watch it and sit through it again. How Vimeo hasn’t got these basics right is very confusing..Version: 9.7.0
✓ AwfulDeleted my paid videos (theft), and have never responded to any emails I have sent. No customer service. Horrible company.Version: 8.0.0
✓ App privacy is questionableThe privacy page on the App Store doesn’t state anything regarding location tracking, not even coarse location through IP address for instance, but this is clearly not the case. Opening a Vimeo link causes the app to say I was banned. This is because I’m running a VPN, and naturally my real IP address is hidden, so the Vimeo app no longer works whatsoever. I double checked on the browser, and my account isn’t banned, only the VPN IP address is, requiring a “bot check” as such IP address is used across thousands of users who run a VPN like me. This captcha hasn’t been implemented on the app itself, leading some users to believe that they have been banned, when all it means is the VPN IP address is blocked. If this is indeed the case, Vimeo is not disclosing the details regarding what data is used, particularly coarse location as explained above, thus ignoring Apple’s policy..Version: 8.1.0
✓ HorribleChecking Vimeo on Facebook, shows strap “Click to watch on the app”, I do, and it opens the app on Home instead of opening the video; Trying to resume the video I was watching early on, it starts playing another video; I again find the video I want, Vimeo plays it but video is all black; I download a video to watch later, process is 100% complete, tries to play the movie “Sorry, something went wrong”; You also don’t have options to unfollow a profile’s likes or appearances. But one great point in its favor is the offline videos, which YT don’t give for free and expires in Netflix..Version: 6.26.1
✓ An app which is at utter odds with its usersI’m almost beyond words at how misguided this app is. Clearly the app development team was focussed purely on supplying buzzwords and gimmicky features to appease Vimeo’s investors rather than the actual professional users of their web video platform. Perhaps they should separate it into two apps - one aimed at creators, the other aimed at consumers - then it wouldn’t be such a huge spork of an app.Version: 7.12.0
✓ Vimeo video editorAbsolutely useless on my iPad. It won't bring up anything that's on the camera roll. Which is where all the videos that I want to edit are. So when I use the word 'useless', that is exactly what it is. It doesn't even deserve one star. But this review system forces me to put at least one. It doesn't deserve even that..Version: 2.0.5
✓ Puts accessibility behind a paywallHonestly, I wouldn’t have too much of a problem with Vimeo if it weren’t for the fact that it puts accessibility options behind a paywall. The only way to create subtitles when uploading videos is if you pay a monthly subscription fee. I can’t even begin to describe how insidiously greedy I find this, as a hard of hearing person. Captions are a BASIC accessibility tool. Putting captions behind a paywall is a sure fire way to make your site less accessible. The onus should not be on uploaders to pay exorbitant fees or permanently embed captions that can’t be toggled in their video—especially independent uploaders—and many won’t (and don’t) use captions on their videos because of this..Version: 10.2.0
✓ I need a refundGuys, I don’t know who to contact but I simply need my money refunded as soon as possible as I have nothing to do with this App or it’s use. My 11 year old child must have installed it without my knowledge and it isn’t showing under my subscriptions I could have cancelled it earlier. Kindly unsubscribe me and organise a refund to my account. Thanks.Version: 8.0.0
✓ Not sure about this appFirst of all, for many years I have appreciated and respected Vimeo a lot. I have found and watched many excellent, entertaining and informative videos on their platform. I signed up for a paid account, and very much want to like this app. But… the single biggest problem is that my uploads keep resetting. They get to 10% or 20% and then start over. I am attempting to upload just one video at a time, and I have tried both with and without Wi-Fi, etc. Have not experienced this on other apps even with larger uploads than these files. If this persists I may well regret this. :-( Secondarily, the user experience is subjective and what I like another person may not and so on. With that said I agree with other reviewers who express frustration with the navigation and the workflow around posting and changing settings on their videos. In the upload workflow some of the control conventions are unclear to me - is an “x” going to close the view of the details of my upload, or is it going to cancel the upload? I hope the upload issues can be resolved, and hopefully someone from Vimeo who can make a difference on this app will read these reviews and take action to make it better. Thanks!.Version: 9.2.3
✓ FrustratingUsed the app one time in March of 2020. Worked fine for a novice as myself. Did not authorized or upgrade for a renewal. This year in March of 2021 I was charged on my card for a renewal. My account clearly shows that I was not set up for an auto renewal. Trying to contact someone or have the issue addressed was frustrating. No live contact. Emails were impossible. All I got was a FAQ that did not address my problem. Cards cannot be deleted once added to an account. It seems to be set up so it’s is difficulty to delete an account once one it made. Finally found a tutorial on how to delete an account. And that does not work on IPhone only my computer..Version: 8.5.1
✓ Worst Platform EverIt sucks. It’s not friendly user. It just doesn’t make any sense. Why when we open the search bar the first thing is searching in our own library and not in the public server directly. It doesn’t make any sense. Logging problems all the time. Bugs all the time on phone..Version: 10.10.0
✓ Clunky and missing basic featuresThe app doesn’t remember where you’ve left off watching a film. It takes a long time to fast forward because it keeps buffering despite being in fast wifi at home. Wouldn’t recommend unless there’s a film you really want to watch not available elsewhere. Apparently these problems have been there for several years judging from other reviews. Developers, get on it please..Version: 10.7.0
✓ Horrible interface for users that just watch videosI cannot give this a good review because I am someone that likes to watch content, not create it. The entire interface is designed so you cannot start a video online and then continue watching it later. No method to go back to “liked” content. It seems to have no connection to the website even if you sign in. A professional friend just finished a film and put it on Vimeo. When I told them of how hard it was to find, save, or purchase they were surprised until they had their spouse pull it up as a different user on the app. Even with a link it was difficult to find. How does this help creatives if nobody can find the content to watch anytime they want to watch. Or, to continue watching where they left off. The potential is there but not yet. Which is surprising as it is not a new app or service. I’ve been a user since 2012. Also the support service on the site is only for creating. No support on the app itself from a “watch” perspective..Version: 8.10.0
✓ No memoryWhen you watch a video and then go back to it at a later date it never remembers where you left off. I’ve bought videos on demand and watched half of it and gone back a month or week or day later and have to start again every single time as he does not remember where you left it’s the last time you watch..Version: 7.38.0
✓ Not goodThe Analytics function has been broken for some time. No matter what date range is entered, nor what video is selected, it defaults to seven days and all videos. Even when it worked correctly, the Analytics function was not well designed. There is no way to search for specific videos to isolate in the data, and the data given is very vague. This would all be mitigated somewhat if Vimeo made it easy to access the full website while using a mobil device, but they act as though your phone might explode suddenly if you managed to find your way to it. They have it so thoroughly hidden..Version: 9.9.0
✓ Lame app!I can access and play ALL MY videos but other than that rather useless! No way to find my (or any other peoples) videos or collections. If you want to see the staff picks (I don't) it is great. Other wise rather pointless (this goes for the Roku and Andriod versions). And there is no way to shut off the stupid auto play next video (this seems to be resolved)!! Keeps getting worse! I have no use for the new home page. I should be able to select what appears when I open the app. Stop forcing me to do things your way!! And stop this auto play video when selected. Pretty bad all round app. Still a lame app!.Version: 7.15.0
✓ Absolute garbage appThis is literally the worst app I’ve encountered on iOS. As a video app it has a couple of major flaws that defy belief and render it unusable. Namely, you cannot return and resume a video partway through. You have to restart the video every time and just remember where to fast-forward to. That’s if you can find the video. Unbelievably (again) there is nothing like a watchlist or a “resume watching” category. Hard to overstate what an abject Fail Vimeo is. Oh, and not just iOS but same problem on other platforms. Problem is Vimeo, not just this one app. Having made the mistake of renting some vids I will never use Vimeo again..Version: 7.5.1
✓ Needs so much workYou can barely use the app to enjoy the wonderful content that Vimeo has to offer… there are so many flaws and the app is just generally so intuitive. It’s a chore navigating it and tbh downright impossible. I have to go on google search and find channels through google which then leads me back to the app. Genuinely useless. Please contact me if you want to genuinely improve your app..Version: 10.0.1
✓ Not a single video playsJunk - can’t get any video to play at all.Version: 6.23
✓ Platform littered with BugsI placed a pre-order for a Video On Demand from a creator and was sent an email confirmation. When the time came for the release of the product, my preorder did not go through. When I inquired via their support, they first told me that the creator canceled my pre-order. When I contacted the creator and they told me they didn’t, I inquired further with Vimeo further. Their support then told me that they had a bug in their system that canceled my pre-order accidentally. When I inquired if I could still get the title at the discounted price, I was told I couldn’t because they they don’t control that. I eventually got escalated up to a higher support their because they knew that their system messed up. From there, Charles H and other members of their support team gave it a “is what it is” attitude and where little to no help. Simple question such as, why did I not get an email that my pre-order was canceled could not even be answered. All they could do was say, I’m sorry, our system messed up, and you need to pay a much higher price for a title you pre-ordered..Version: 9.0.0
✓ More useless garbage (Apple TV version)Another rubbish app... released before being properly developed. Typical. We seem to be living in an age where mediocrity is the very best we can expect. This app falls way short of even this lowly goal. The app is barely adequate on an ipad... but on Apple TV it flat out does not work... hangs for ages. Gets stuck in the search screen, cant find literally anything.... and is still stuck after rebooting!!! The title of fhis review sums it up in 3 words... such a shame because i am a big supporter of Vimeo... right from the very beginning and this sickens me. Shoot me an email if you ever get it sorted and I will re-install and re-review. You guys are surely better than this..Version: 6.14
✓ You can’t get help if you can’t log in.They’ll charge you for an account with any kind of features, it’s worth the money so fine but if you find your account locks you out there is no way of getting in contact with the US based support centre. As when you access the support centre both via the app and online they request a log in.. which you can’t do..Version: 6.12.0
🙂 Vimeo Positive Reviews
Vimeo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Vimeo.
⛔ Vimeo Problems
