- 81.3LEGITIMACY SCORE
- 83.3SAFETY SCORE
- 12+CONTENT RATING
- $4.99PRICE
MoodKit App Complaints & User Negative Comments 2024
MoodKit app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using MoodKit? Can you share your negative thoughts about moodkit?
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MoodKit for Negative User Reviews
✓ I would give it 5 stars but a few accessibility issues which can be fixedMood tracker seems to be a great app for self monitoring and then it provides ideas to help with areas of concern. I would rank it a solid 5/5 if there was area to monitor sleep. There are great sleep aids. Thank you. My biggest issue is being charged for an in app purchase and I was unaware of the purchase or what I purchased. This is an app for people who have some area of need psychologically or mentally. Some may be more serious than others. I think it would be helpful if there was a bold clearly delineated notice that a person was starting a purchasing process as well as a “ are you sure you want to spend 4.99 per month box. It would be great to have a buyers remorse box too (LOL). Thank you very much for this program and it’s a solid 5/5 if you give a little more thought about your target audience and the types of issues different people cope with on a variety of levels such as accessing your wonderful program. I am recovering from a brain injury and I am relearning many things that are difficult for me like understanding things on-line purchasing and other financial things. Until a few months ago my partner was dealing with these types of things for me..Version: 3.1
✓ Interesting app but not sure where to start each dayThis app has lots of activities built in to it and ways to record your thoughts and actions, but when I open it each day, where am I supposed to start? I'm not sure at the moment how the different tools fit together to be 1 app; right now I see it as a collection of journal(s), activities etc, not a holistic program..Version: 1.0.3
✓ Mood Journal-Thoughts to ThriveI have been using the app for a couple of years, use it regularly and even share my work with my counselor who is also a fan. It would be ideal and encouraging if I could record and track positive thoughts and emotions. My thought life is not a constant negative flow, and I am catching a distortion much quicker (which is the goal of the app). The given choices of emotions is negative, small and restricted. The app has great potential, and I would give a higher rating if there was a broader range of emotions (especially those which deal with ambiguity). I would like to identify distortions but also see the patterns toward positive change..Version: 3.2
✓ Good app so far but has glitchRunning ios7.03 on an iPhone5 & when relocating the cursor when entering a journal entry, it causes already entered text to be partially deleted..Version: 2.2
✓ Best CBT App Available but Needs ImprovementAfter researching and testing a few CBT apps, Mood Kit is one of the more robust on the market, however it leaves a lot to be desired, primarily in the GUI department. For example, from a usability standpoint, when opening the app, it isn't clear 'where to go' or 'what to do' first; some guidance or icons (rather than list view) would be helpful (also a 'Home' screen/button is absent). Secondly, it would be beneficial if all journal entries, commitments, etc. automatically saved (with the option to delete them after). Thirdly, it seems logical that Activities, Moods, and Thoughts would be integrated more somehow, but I don't see this in the app. Perhaps an indication on the mood graph when thought records are logged, as well as activities accomplished - this would be helpful as they are interrelated..Version: 2.1
✓ DisappointedThis is exactly the type of app a person with pre-existing anxiety is triggered by. The notion that our thoughts are being read without our knowledge. There is so much room for the abuse of power..Version: 3.0
✓ Had to delete 5 years of entriesI upgraded to iPhone 11 a few months back and the app kept crashing. I contacted support and did what was asked but in the end I had to delete and reinstall. I lost 5 years of journal entries which is a shame. I’m trying to see this as a good thing (were they even worth reading again?) but there’s some sadness there about having to do that. I still think this is a great app but I’d be hesitant to write long journal posts again without sending every single one to my email..Version: 3.3
✓ Great app, but a lot of bugsI love this app, and the content it offers - but I can’t even open the app after having used it only once ! (Sort of defeats the purpose ...) 😩.Version: 3.3
✓ App crashesI just purchased and downloaded this app today and can’t even start to use it. I tap the app and it immediately crashes!! It wont even open! I have an iPhone 12 Pro. What’s going on? If it can’t be fixed will you please refund me the $5?.Version: 3.3
✓ GlitchIf you set a passcode, the app no longer works and all of your entries will be deleted when you reset the app. Very disappointing.Version: 3.3
✓ Don't buyI've owned this app for 18 months and in that time it hasn't been updated. The passcode feature is broken along with other features. I emailed support over a year ago and they said they would look at fixing it but it appears they're just letting the app run out of date without investing any further time in it. The mood graph has no way of looking at trends and much better apps are on the market..Version: 3.1
✓ This is confusing rubbishHow does an entry page with bewildering options help someone battling their daily ever changing moods? This is a complicated app that is totally misnamed. Want my money back.Version: 3.3
✓ Contact me immediatelyI could find no other way to contact the software administrators other than through this review process. OK. So be it. Why are the forced choice moods from which I must choose, unanimously negative? Is it inconceivable I might want to record a positive mood? You need a "contact us" option..Version: 3.1
✓ Great functionality, but needs to be updated for iPhone XThe functionality on this app is amazing. Very powerful. But the UI is lacking. It’s a bit complicated to use. And it doesn’t take advantage of the full screen on iPhone X..Version: 3.1
✓ Glitchy and boring UI, lots of activitiesI’ve just started using this app so hopefully it will get better and I’ll become more attached as I use it. I’ve turned on fingerprint authentication and now the app glitches and crashes every time I try to open the app. First time it took three crashes before it finally opened. Unfortunately for the app I was just getting crashed on logins two times before it finally ran and I was able to open the app where it immediately asked me to rate. So, the breadth of activities seems to be good, I just ran through random activities. I wish there were more statements based on the aspect to help place myself on the slides for determining the focus areas. The UI just seems less graphically appealing than more recent apps. The icons could be more rounded boxes and less cluttered on the landing screen. Plus, the quick start guide would have been great if it was a few opening slides when I entered the app. My first opening was super overwhelming and so I had no idea what to do or where to go. So a quick run through of what the app can do would have been really nice. UPDATE: Just bought the iPhone 11 and I can’t even open the app anymore. It glitches and then closes, yet is showing up in my list of open apps but when I try to select it- crash. Will be trying to figure out how to get my money back for sure..Version: 3.2
✓ Waste of moneyFor 5 bucks the app should work. It launched after install and I started doing some stuff in it. After I closed it I went back a little later and it constantly crashes. It was up to date and no reason it shouldn't be running. Delete it and lose all my data. What a waste of time. Refund please!!.Version: 3.3
✓ Keeps CrashingI just paid for this app and was excited to start using it but it keeps crashing. It won’t even open up for me to use. I’m really disappointed cos I chose this over moodnotes. Could you please give an update or something ?.Version: 3.3
✓ App Crashes on LaunchI bought this app before realising it hasn’t been updated in 2 years. I launched it once successfully, it crashed partway through and now crashes on launch without any obvious way to recover it..Version: 3.3
✓ Boring layout, waste of moneyIt’s not at all what I expected. I thought there’d be more to work with. It’s so disorganized and cheaply made. There are better CBT apps out there. I used it for 3 days and found nothing in it that I didn’t already know or that was helpful in any way. You’d be better off buying a self-help book and a real journal to write in. Better yet, just see a therapist so that you get some real help. There goes a wasted $5..Version: 3.1
✓ GoodGood app, but won't take it seriously until its ipad compatible. The developers should probably invest in an iPad if they haven't already to get the ball rolling ;).Version: 2.1
✓ Glitch in the ActivitiesI downloaded the app today. There is a glitch on the Activities page. I can go into other activities, but it only gives me the information for the Entertainment activity. I need to go out of the app and re-enter each time I want to perform a different function. Not sure if I can fix this on my end, but I already purchased the app..Version: 3.3
✓ It is impossible to unsubscribeNo refunds, no support. Tech support seems unaware of how the interface works..Version: 3.3
✓ Not impressedThis app may or may not be good, but it involves a lot of writing. Why do app developers, knowing that iPad Pros have been released, not have the option to use the app in landscape or portrait? I want to type all of those words, not tap with a few fingers to journal and more. It’s too bad that you don’t seriously consider the users of your app..Version: 3.1
✓ Very unimpressedAfter reading all these positive reviews, from reliable sources, I was expecting a great CBT app. The focus of the app seems to more on goal setting/activity scheduling, which is not what I think of as the foundation of CBT and is not very useful to me. Thought records are not intuitive, don't provide much guidance on challenging distortions (ie, evidence for and against) and don't allow for line breaks which turns them into a jumbled mess. Mood tracking is also unintuitive and doesn't allow for visually tracking anything that might contribute to mood issues (see Optimism for an example of this being done well). The different tools seem disconnected from each other. Not updated for iPhone 5. Could be so much better..Version: 2.0.2
✓ Need help immediatelyThis app has crashed after opening it twice! I need assistance ASAP.Version: 3.3
✓ Don’t waste your money!I purchased this app yesterday, used it once. And now it keeps crashing every time I try to open it. What a waste of money! :(.Version: 3.3
✓ Passcode function not workingAfter downloading this app, I added a few entries ect then set up the password but as soon as that was enabled it just shut the app down. I deleted and reinstalled but obviously lost all the data just fir it to do the same thing again. MoodKit g if as put me in a mood! And I’m a fiver out of pocket. I’d like a refund MoodKit! I have also seen a previous review (a fiver too late) stating the same issues so clearly hasn’t been addressed.Version: 3.3
✓ Great app but their support will not respondThe APP is great. But if you have a problem and contact the apps support, don’t expect a response. After waiting a week I got no response. I was frustrated, so I just deleted and reinstalled my app which caused me to lose my previous data. Very disappointing..Version: 3.3
✓ Crashing constantly on iPhone 11Sad because since getting an iPhone 11 this app keeps crashing. I even re-paid for it - uninstalled and reinstalled it - but it still keeps crashing..Version: 3.3
✓ UpsetSet up the app how I liked it and added a few entries but with privacy being important I turned on Touch ID setting. I have not had a Touch ID phone for years but with Face ID running on the same API it should just work like other apps. I can no longer open the app unless I delete everything and start again! Thankfully I haven’t lost too much but putting a pin in is a hassle..Version: 3.2
✓ Won’t work!The app will not open on my phone (iPhone 11) . Very sad. I paid for it after it was recommended by a counsellor and I cannot open it! Hope to see this fixed soon as I’m sure it is a great app with such people recommending it!!.Version: 3.3
🙂 MoodKit Positive Reviews
MoodKit works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MoodKit.
⛔ MoodKit Problems
