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Oprah Insider App Complaints & User Negative Comments 2024
Oprah Insider app received 67 complaints, negative comments and reviews by users. Have you ever had a bad experience using Oprah Insider? Can you share your negative thoughts about oprah insider?
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Oprah Insider for Negative User Reviews
✓ Charged Twice Can’t Log InTerrible! Them was given an email for technical assistance and it was returned invalid. Cmon Oprah, who’s running your business? This is crazy. Your name is better than this..Version: 28.0
✓ Can’t change unsaved passwordI purchased the annual subscription & attempted to set up login. Somewhere in the process it saved incorrectly & it won’t let me login or try to retrieve a password/username. Can’t email for help from app without logging in..... if only I could! Will be glad to change rating once I can use the app. Please help!!!.Version: 17.0
✓ Change isn't always goodNot sure why the design and layout of the O app recently changed but I am disappointed. The app is more like the paper version of the magazine and is missing the " wow" factor of te previous version..Version: 2.0.0
✓ Offline Reading of Past IssuesIt seems this is not allowed. I only get to read the last month or two? I am a subscriber, I can keep the paper copies forever, why can’t I have offline access to past issues. It seems this is a recent change to the app, and it is not reader friendly..Version: 12.5
✓ HorribleI thought it was something wrong with my iPad until i read the other reviews. When I loaded the new app and went to look at my Oprah magazines everything looked so much worse then before. Gone was ALL the interactivity. No video, no typing in responses, no jumping from the menu to articles. The text is so small. You can now pinch and enlarge the screen but that is because it is a flat PDF document. I use to rave about how wonderful this virtual magazine was to everyone. Now I will tell people to save their money. They have taken away every fun, innovative and exciting feature this app use to have. But the price is the same. Shame on them!.Version: 2.0.0
✓ How do you delete this?This shows up in updates all the time and it won't download...how can you stop the installation and remove this from your ipad? THANK YOU!.Version: 1.0.9
✓ IOS 5 crashesI can no longer access the magazine subscription through Newstand as it just crashes!.Version: 1.0.5
✓ Love the magazine BUT needs work!!Constantly having downloading issues, should NOT happen, especially since an annual subscriber! Further, it would be beneficial if the magazine could be viewed on my iPhone & in landscape aspect. FIX ASAP!!.Version: 1.0.9
✓ Wish I had read the reviews first!!Looks like they have a lot of work to do on this app and fast!! I just subscribed and was able to download and view e current issue but a back issue I purchased n November will not load and keeps crashing the app. Wi so many frustrated and unhappy customers I think it would be wise to extend the subscriptions of those suffering through these learning pains. I do not have these issei with my other subscriptions so they should have been able to fix this before now..Version: 1.0.9
✓ App problemsPlease update this app. I have done everything I can to access my December issue but cannot. I have uninstalled and reinstalled the app and now I can't even access issues in my library. Constant error message says cant connect to server, try again later. Come on o magazine. Fix this! You are going to lose your customer base. As of right now this app gets a zero..Version: 1.0.9
✓ FrustratedI paid for an online subscription yet I am unable to download issues. Why did I pay for something that I can not enjoy! I have sent emails for technical support yet I have never heard back from anyone! Very poor customer service!.Version: 3.1.3
✓ Major glitchesLike everyone else, I've uninstalled, reinstalled, and can't access my old issues or December. Please fix this.Version: 1.0.9
✓ FrustratedI am very frustrated. I have a subscription. All my back copies have disappeared and I have not been able to download the March edition. I am going to cancel. The help in FAQ's has not been helpful Nd suggestions have not worked..Version: 1.0.9
✓ O magazineI just subscribed in August. I downloaded August but havr never been able to read it. Attempting just sends me back to the newsstand. The Sept. issue started to download then quit. I tried reinstalling but nothing works! How frustrating!.Version: 1.0.9
✓ WorstThis app just doesn't work. I paid for a magazine and it won't download. I contacted the developers and they just gave me helpful (or unhelpful) hints. They told me to take it off my iPad and then reload. I did that and it still doesn't work. It's basically a big rip off. Do not download this app..Version: 1.0.9
✓ Nothing but garbage, just like her showsThis is just a load of feminist garbage, with an egomaniac that puts her OWN face on every magazine she has ever made. She OWNs all women, tells them what to do,read,wear,say and believe and women everywhere are nothing but sheep to follower this trash. Why dont women use their own brains instead of letting someone like Oprah lead them around like children. -5 stars..Version: 1.0.9
✓ Can NOT access “Oprah”Can NOT access Oprah!!??.Version: 12.6.1
✓ Downloading difficulties1 star due to download difficulties. To read my monthly subscription requires that I delete and reload the app completely. This month, even that doesn't seem to work. Also, as a monthly subscriber, I get the issues weeks after they've been available on store shelves. Frustrating. Not worth it. Just buy hard copies of the issues you want to read. Better yet, wait for your hairdresser's copy to arrive..Version: 1.0.9
✓ Why is the online version published several weeks after the paper version?I'm very frustrated that the online version is published several weeks after the paper version is available on the stores. why is this the case?.Version: 1.0.9
✓ NewstandUpdate did not fix the problem. Close to deleting this app. ..Version: 1.0.6
✓ What's gone wrong?Have downloaded individual issues in the past with no problems. Now I have subscribed I can't download anything. What's going on?? Please fix this problem because the issues (when I can get them) are great..Version: 1.0.6
✓ GlitchyI paid, signed up, logged in and was reading a very interesting article. A distracting pop up video appeared which I attempted to delete. When I tried to “X out”I was kicked out of the app. When I tried to log back in it no longer recognized my subscription and I spent several minutes trying to log back in. Never found that article again even using the search feature...Version: 28.0
✓ UselessCan’t swipe to turn the page, completely ineffective. Email to customer “service” ignored. Guess I’ll turn to twitter to voice complaint..Version: 10.0.1
✓ Open pleaseI can not open my May issue...keeps sending back to newsstand. I paid for a years subscription and that's what I expect! Other subscriptions work fine...what's up. Driving me crazy!! I complained in may it is now August, same problem. Obviously no one is listening so... Apparently it is ok to take people's money and provide no explanation! WOW what happened to customer satisfaction?.Version: 1.0.9
✓ Why can’t I swipe anymore?Seems the swipe function no longer works so you can’t read the magazine. And the contents page doesn’t work either. Very frustrating. Right now I can only access one or two pages from recent magazines..Version: 11.0
✓ New app not working correctlyStill crashes when I open it off the news stand..Version: 1.0.6
✓ Still not working...I tried the month by month subscription a while ago and cancelled as I never had anything but problems when trying to access my purchases. I thought i'd try again, and it still does not work! Very disappointing as this is a great mag, and I would have thought you'd get it right....Version: 1.0.9
✓ GlitchyI paid for the yearly subscription but cannot access content. Keeps on redirecting me to join. So frustrating!.Version: 28.0
✓ No downloadUnfortunately the magazine won't download, even after a week of trying...pretty much a waste of money.Version: 1.0.6
✓ Don't Bother With ItBUYER BEWARE! I subscribed to this magazine but consistently have problems getting the issues to download. It was definitely a waste of money on my part..Version: 2.1.0
✓ FrustratingI also lost almost a year ! Couldn't download etc, very frustrating, expected a better managed site from Oprah.Version: 1.0.9
✓ Bring back the print magazineI’m just going to say to say that I am not a fan of all digital formats I like both print and digital options Make digital copies easier to subscribe to annually at a reasonable price.Version: 28.0
✓ Never ending problemsHad nothing but issues with this app. When I emailed for help they blew me off. I completely regret buying this subscription..Version: 1.0.9
✓ Unstable app with incomplete restore purchasesI have been a subscriber since 2013. I also subscribe to InStyle and Real Simple. The Oprah magazine app is by far the most frustrating to use. My purchases are not restored fully. The app stops working routinely, which require to uninstall/install and download again all the issues. Subscribing to digital issues is the environmental thing to do but the experience of using this app is unpleasant which is unfortunate because I love the magazine.Version: 12.5
✓ Frustrating!I paid for an annual subscription through the App Store and when I try to access the subscription, it asks for an email and password. The only email and password I have is for the App Store. However, the app won’t let me log-in or otherwise set up an email and password for the app. If there is some other way to access the subscription, it is not user friendly and I feel like I just committed to pay for a year of nothing! Love Oprah but give the app 0 stars..Version: 17.0
✓ This siteLove Oprah! However, the site is really difficult to navigate. I just want to open the magazine and start reading and that’s not the way it is. It’s difficult. Sorry, Oprah..Version: 28.0
✓ Last Update Made Magazine UnusableThe so-called “improved swiping” makes it impossible to swipe at all. I can’t get past the cover on the two most recent issues. Have cancelled subscription..Version: 10.0.1
✓ It used to be so good before MAZThis was such a wonderful app before the platform change. Now, every single time since the changeover (and it has been a substantial period of time now), whenever there is an update, all my issues revert to the cloud and I have to again download EVERY SINGLE issue I have access to via my subscription. That means YEARS worth of issues, since I’ve long been a subscriber, to re-download, constantly and repeatedly. I’m also no fan of the new format, having found the one previous to the platform change, far more straightforward and accessible. Why did they have to “fix” something that was never broken and which now breaks down again and again and again? So frustrating and annoying and just a serious piece of crap..Version: 11.0
✓ It’s just the magazine…I just paid for this and am getting ready to ask for a refund. I joined to take these life classes, but having been on the app for an hour now…can’t find them. Reasons I don’t like it so far: 1.Already a member and logged in but keep getting asked to join 2. can’t find these classes to watch, only see articles on them; this is a reading app- basically the magazine and a store to buy Oprah merch 3. omg the ads..,stop trying to sell me things when I just paid to.Version: 28.0
✓ Not user friendlyBad app. Not intuitive it isn’t even an app but seems like a standalone URL and you have to seek out and look hard for what you might want to look at. Not sure I will ever see all the content bc it doesn’t make sense to navigate easily..Version: 28.0
✓ Not intuitiveThe app is telling me I have a subscription and to log in using my email and password. I can’t remember my password, of course. But there is nowhere to change the password. I’ve looked everywhere I can think of..Version: 12.5
✓ App does not work at allAND THEY WON'T REFUND THE SUBSCRIPTION. Do not downloa.Version: 2.1.0
✓ I’ve been cheated!I renewed my subscription in June. My subscription is not recognized in the app. I can’t view any of my previously purchased issues I have had the weirdest experience with customer service, whose automatic reply tells me that service has been discontinued for all NOW apps, even though the last update for the O app was 3 weeks ago. There seems to be no one who hears these complaints. Where is customer service and IT support on this? I didn’t think Oprah would be behind such a sleazy money grab..Version: 14.0
✓ Problems with downloadingI have been trying to download the new edition for two days now, and I keep getting a "cannot connect to server" message. As I am able to download from my other subscriptions easily and very quickly, the issue is obviously with your magazine. Previous reviews from others suggest an ongoing problem that has not been addressed. I had considered buying a subscription to "O", but as I cannot download even a single magazine from you, why waste my money. I am giving a rating of 1 star only because I was not able to post with no stars, which is what this app deserves..Version: 1.0.9
✓ Oprah can fix anything but her O magazine appI have always been a fan of anything Oprah but this app is wayyyyy below her standards. There is not service to the customer on the customer service line. I have reloaded this app more than I care to think. I have the app because when and if I have down time this was going to be my go to. I want this app to be functional or give me back my hard earned $20. Can you fix that Oprah?.Version: 12.0
✓ OoooopsIt took a long time to find the right place and then the timer started for you to review and I literally spent three minutes trying to get past advertisements loads and loads of ads. Then I finally find a thing that looks like it might be interesting and a story but it’s hard to navigate and then the time ran out. I’m feeling very frustrated with the experience because I just wanted a flip thru to see some articles that could relate to women in their fifties but it was so bogged down. Sorry. I wish I was better at it or it worked better so I can decide if I want to subscribe or not.ChrisTina Rondeau 💞.Version: 12.0
✓ FIX ITI would give this 0 stars if I could. I have followed all the delete/reinstall/reload troubleshooting instructions many times over the past couple of days. Wouldn't be so bad if I had heard back from the email I sent. Don't waste your money..Version: 1.0.9
✓ Subscription problemsSince my last update subscription renewal I can not access new issues. The online help does not address this and email response is slow. (Have submitted email, no response).Version: 27.0
✓ DisappointedI thought there was going to be more learning. The same articles have been here since January 1st. When will we get new ones? Glad it was $35. Still not worth it though..Version: 28.0
✓ Digital Editions?Where is the January 2021 digital edition? It’s almost February?.Version: 27.0
✓ Impossible to cancelIn the app and online it says choose action and then cancel. The only thing it allows me is to suspend delivery. There is no cancel feature. I contacted customer service, no response. I like Oprah but i cannot afford 75 renewal. Before I signed up, I made sure that it could be cancel easily. What they say and what actually happens are two different things. I think Oprah is pretty well off, that there would be no need for these dirty type of practices. I don’t deal with any app or company that I have to call and beg to cancel..Version: 28.0
✓ FrustratingCan't get this to app to work! Waste of time. Went through all the developer's recommendations to get it to download but still won't work..Version: 1.0.6
✓ DisappointedMy biggest problem is the fact that month by month, the app is almost two weeks behind the print edition. I hate seeing it at a store printed and not being able to download it..Version: 1.0.9
✓ Doesn't WorkThis App is bad. I just subscribed, and first the current issue wouldn't download, now it won't open. Reinstalled and still it won't work!?!! Very frustrating..Version: 1.0.9
✓ It's terrible!The magazine app used to be just intermittently problematic. I frequently had to delete the app and re-install to get issues to load. I put up with it because the content was great. Since the most recent update, the format of the magazine is ridiculous. You can't scroll through it anymore and there is a ludicrous vertical list of topics to which you must return to read the content. What were you thinking, app developers?!?!?!.Version: 6.2
✓ Need better serviceI've had a heck of a time getting my subscription renewed. Not an easy process. In this day and age, that's just unacceptable for an app..Version: 5.0.3
✓ Ms. DisappointedI’ve tried numerous times to reset my 2021 online subscription thru the app and thru O magazine. Apple was very helpful but I still cannot receive the current months magazine and the O magazine keeps sending me back to Apple! Very frustrating!.Version: 27.0
✓ Sign-in reset doesn't existHaving a problem signing into the app and there is no option to set or reset a password. Very frustrating..Version: 12.5
✓ Can’t Access Free TrialI had a print subscription that is no longer being offered and was told I could get 3 months of Oprah Insider digital content. For the free trial it asks for my Oprah account number, which I have no idea what it is since it’s not being sent to me. Oprah Membership Club told me to use my Good Housekeeping account number (maybe they are the same?). I tried that. It also asks for my email. To access the subscriber area of the Oprah I Insider app, it asks me to log in using my email and zip. It won’t accept it (says email and zip aren’t valid. I’m not going to pay money until I have a chance to evaluate it for free as I was told I could..Version: 28.0
✓ They got my money but I have no access to the app!Email after email, 1-800 phone call, a tech support email response said they no longer support the app? I got confirmation that they have my money, my subscription is up to date BUT I have NO ACCESS to the MAGAZINE!! Hello ...is anyone out there that can actually help? Or did I just pay good money for nothing?.Version: 14.0
✓ Awful experienceI tried to subscribe online and paid 3 times. I can't access anything I paid for the app and certain issue and still can't access anything. Terrible -.Version: 28.0
✓ App locked all of my purchased magazinesI canceled my subscription after having it for several years and now every magazine I ever purchased is locked and I’m now being charged $3.99 to unlock each one. I’ve reached out for assistance and it has yet to be remedied. I’m frustrated as I haven’t been able to view magazines I already paid for. I’ve reached out 5 times in as many days and still no restore of all of my purchases. I’m so frustrated..Version: 26.0
✓ Oprah magazineI agree with so many of the other comments. Bought the subscription and have had so much trouble trying to open. Not worth the trouble. I too would like a refund..Version: 1.0.9
✓ Disappointed completely!I am really disappointed with the new format, not nearly as interactive as the other one. I will not be renewing my subscription if this is the format that will stay...not good! And I thought it would have improved after the survey!.Version: 2.0.0
✓ No longer workingWith the new upgrade, app is crashing in the newstand, can no longer read my favorite magazine, please help. FIX THIS ISSUE PLEASE. Have sent email to support but havent received any response..Version: 1.0.9
✓ ScamThe free sample issue has nothing to do with the ipad version of march where no interaction is possible. the free sample is just a lie. really disapointing..Version: 2.1.0
✓ App does not work!Since I updated to iOS I can't access my Oprah magazines. What's going on?.Version: 1.0.6
🙂 Oprah Insider Positive Reviews
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⛔ Oprah Insider Problems
