Viator: Tours & Attractions App Support

What is Viator: Tours & Attractions? Description of Viator: Tours & Attractions 3592 chars

If you’ve landed on this page, you were probably looking for world-class travel experiences with traveler-minded flexibility and convenience. That’s just what we do here at Viator. In the off chance that you just stumbled on this page without knowing who we are (the internet can be like that sometimes), then allow us to introduce ourselves:

Hello, we’re Viator.

As the leading marketplace for travel experiences, we believe that making memories is what travel is all about. And with 300,000+ experiences at your fingertips—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—you're guaranteed to make memories that will last a lifetime.

With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.

We’re always working on ways to make our app offering even better for travelers like you, with more convenience, more benefits, and more flexibility—all so you can focus on the fun stuff: experiencing the world in new and unexpected ways.

What does that mean for this version of the Viator app? In short, we’re taking everything about Viator and adding into a mobile app you can take anywhere in the world. But let’s go long, since we have the space:

MANAGE MY BOOKINGS
In this update, we’ve introduced a Manage My Booking hub, where you can make quick and easy updates to all of your bookings, in one place. Need to add, remove, or edit traveler info? Tap that Edit button. Need to change the date and time of your experience? Tap that Edit button. Need to message your tour operator for changes? …Tap that Edit button. 10 points for Gryffindor.

VIATOR REWARDS
We are THRILLED (sorry, got carried away) to announce our new rewards program with our travel community. With Viator Rewards, each time you book with Viator, you’ll earn cash rewards after your experience. The best part? You can use them to save actual money on future bookings. Do more. Earn more. Redeem more. Repeat. Simple as that!

MORE VIATOR APP FEATURES:

Book and manage your trip on the go:
• Access to our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings on the go
• Get same-day notifications to your activity with directions to your departure and pick up points
• Free cancellation up to 24 hours in advance

Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours & activities you want to book

Flexible payment options:
• Reserve now and pay later
• Pay in installments with Klarna
• Book with Credit Card, PayPal, Apple Pay

Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers

No matter what type of traveler you are, Viator will help you make memories that will last a lifetime.
But don’t just take it from us. Here’s what our travel community says about the Viator app:

“So easy & efficient. Even ol’ guys like me can easily maneuver using the Viator app! Awesome!”
“Great app. Easy to navigate, lots of options and great info”

Rated 4.3/5 on Trustpilot with over 57,000 verified reviews

P.S. Having technical issues with the app? Please email [email protected]

Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community. https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7

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We’ve squashed bugs (yuck) and made performance improvements (whoosh) for an overall better Viator app (yay! )..