PBS KIDS Video App Negative ReviewsPBS KIDS

PBS KIDS Video Negative Reviews

4.2
4.28409 star

Total 9 Negative Reviews

PBS KIDS Video App Complaints & User Negative Comments 2023

PBS KIDS Video app received 9 complaints, negative comments and reviews by users. Have you ever had a bad experience using PBS KIDS Video? Can you share your negative thoughts about pbs kids video?

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PBS KIDS Video for Negative User Reviews

PBS needs to improve on how they convey messages to young viewersPBS kids has always been a favorite in our home until they started making everything about race and they're suddenly culturally sensitive. I suppose That's fine to have the new shows and tabs for those interested, but they should also consider who celebrates certain days/holidays and who doesn't. For example, families with children who do not celebrate Halloween can't use the app for the entire month of October because the whole thing is spooky Halloween. Ever thought about how that could offend people? You can't assume that everyone celebrates the same things. Keep it regular PBS, and families can decide which episodes are appropriate for their kids..Version: 6.6

Having issues when linking to chrome castNormally, the app works great but this last update has serious issues when casting to a tv using Chromecast. I use this app on my iPhone and my iPad mini and they both have the same issues. 1) the app will continue playing sound on my phone or iPad after casting onto the Chromecast. The only way to stop the sound from continuing on my devices is by closing the app. 2) the app has issues with live tv. It takes forever for the app to properly cast what’s supposed to be live onto the tv. For example, the app kept playing a different cartoon instead of playing what was live for my region (which I selected). I kept pressing the live tv “button” but it kept playing the cartoon over and over again. It only resolved after I closed the app and tried again. Both these issues have made the app really difficult and cumbersome to use. I exclusively use Chromecast to use the app since we always cast pbs on our tv for our toddler to watch together as a family. Please review these bugs and update in the next patch..Version: 4.3.2

New Episodes?This is a wonderful app. It can get glitchy at times but usually is resolved with an appletv restart. My only complaint is the rotation of available full episodes. Maybe there are contractual conflicts or something else but it seems like even when new episodes are rotated on, they are the same episodes that were just rotated out. If your kiddo only watches 2 or 3 shows this gets old pretty quickly. We are a curious George house and the howlin Hal episode has been playing for years. When my kiddos have screen time options I want them to want Pbs kids, but that is getting less and less likely because the same episodes of their favorite shows have been in heavy rotation for over a year and sometimes two..Version: 5.0

This is not good enoughHere’s where it all started when I was a little boy PBS kids had a lot of good shows but not anymore and PBS kids was fun to watch when I was a little boy but then after a few years later and then it started to get worse and some of the shows are removed from the app and I think it will get worse and worse and now I’m a big boy I no longer watch PBS kids anymore and I use to like this app when I was a little boy but not anymore and now I’m a big boy and PBS kids nowadays are not making good shows anymore and now they are making some awful shows and I am giving this a 3 out of 5..Version: 6.4.4

Need to be able to navigateWithin a video, when it’s half way through and one returns to it and it reloads, why can’t the user navigate within the video to the part where they left off?! It’s so annoying to have to start all over and I’d have to use more data to watch parts or show parts that an older child can be bored of because they just saw it... now a week or 2 later they may want to see it all over again but not usually in that same hour. At least mine don’t. But they don’t want to wait a few days week to watch it again when they’re not so easily bored of the part they already saw..Version: 4.2.0

App is full of glitchesWe’d love to take PBS with us wherever we go, but I guess they need more funding because both the main PBS app and the Kids PBS app are full of glitches. Shows play for two or three minutes and then move on to other episodes or clips, you often can’t cast to the television (always states that there is an error), and sometimes you can’t select a PBS Kids show at all in the app which seems to defeat the point. Please devote more resources to your online presence. In response to developer question we are using iPhones for the main portion of our viewing/casting. Both an iPhone 6 and a 7+. Hope this helps—would love to see things become more functional..Version: 3.5.2

It’s pointless.The idea is nice and all. But the shows are for toddlers. A toddler doesn’t need a IPad or an IPhone to carry around. It’s irresponsible of the company to ask parents to let their children use such fragile devices and it’s irresponsible parenting to give a child a device they have to be so careful with. Not only that but PBS has always been there for underprivileged children to have the opportunity to watch educational shows. Making this app only available on the most expensive devices on the market is sad. There should be options to chrome cast or download to android/Xbox/PlayStation..Version: 6.2.1

Love PBS Kids - wish the app was more consistentWe absolutely love and support public TV and radio in our household. Thank you for providing free access to quality shows for our toddler, like Daniel Tiger! Unfortunately, I can only get the app to work maybe a quarter of the time. We pick the episode and cast to the TV, and it starts to load, but all we get is a black screen with the PBS Kids logo in the corner. We’ve tried rebooting the Chromecast and using other HDMI ports, but the issue persists. Other apps work fine, so there’s something with this app that causes an issue. And I definitely can’t pause or change anything about the video once it is playing, or I’ll get the same black screen. We love Daniel Tiger - please help!.Version: 4.3.6

Great app but download feature doesn’t workWe normally use this app on the tv, using that way it’s awesome and love that episodes change out weekly. We decided to add it to the iPad in preparation for a road trip but haven’t been able to download any episodes. It says over a gb is used and when we go to add more it says there is no space even with the max space raised to 5gb. Tried to remove all downloads but it doesn’t work. Not every show has downloadable episodes either but that could be overlooked if the ones that do could actually be downloaded. Tried deleting app and reinstalling several times which fixes the other pbs apps when they glitch but that didn’t work either..Version: 6.0.6


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