- 89.7LEGITIMACY SCORE
- 91.7SAFETY SCORE
- 17+CONTENT RATING
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快手 App Complaints & User Negative Comments 2024
快手 app received 83 complaints, negative comments and reviews by users. Have you ever had a bad experience using 快手? Can you share your negative thoughts about 快手?
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快手 for Negative User Reviews
✓ My account got blocked for no reason…Yeah so, I was on there for no longer than like 30 minutes then my account gets cockblocked for no reason..Version: 10.3.40
✓ BadOnly reason I’m giving it a 1 star is because I can’t give a zero.Version: 6.10.3
✓ ConfusedI downloaded this app to watch videos, but I cannot figure out how to properly set my account up, since it keeps freezing and requiring my personal information. Does anyone know how to fix this?.Version: 10.1.21
✓ 好奇怪的推薦為什麼一打開Trend 推薦 全部都是色情猥褻的東西？ 太奇怪了 本來想看Jolin的演唱會，因為地域關係，也看不了。只好先刪除了。.Version: 11.6.10
✓ Connection issuesI'm not sure if the developers look at these reviews but for my the app always says please connect or connection needed even though I'm conned and I have to always reboot my iphone. I have no idea why this is happening it was good from the earlier versions but as the app matured the connection issues began happening. Hopefully they don't drown out the app with tons of useless stuff also there's no way to clear the info when browsing to give just the video view without text. The app works only when it want to it seems..Version: 10.3.20
✓ 摇一摇广告真的垃圾摇一摇广告真的垃圾，是哪个天才想出来的.Version: 11.0.11
✓ It will extract your personal information.It's better not to use Chinese applications. It will extract your information for privacy, and then use your privacy to make money!.Version: 12.2.30
✓ Honest opinionHello am new to app and have uploaded few things it’s good but I just feel that their should be a live stream chat somewhere in like with Meipai, also am bummed out about inappropriate being slapped onto posts that are not at all ie no nudity or other material that this app seems to be inappropriate it’s weird and should be fixed so the posts can be viewed normally. I hope the devs take this seriously..Version: 6.8.5
✓ 无论是用Apple ID还是用手机号还是用微信都登录不了是什么情况。无论是用Apple ID还是用手机号还是用微信都登录不了是什么情况。.Version: 7.6.20
✓ Couldn’t see subtitle with new version on May4thThe most recent version has a major bug with the subtitle being blocked. Please fix this as soon as possible since most of the time I didn’t turn on the sound and this bug caused such inconvenience for me..Version: 10.3.40
✓ Verification process 👎This is a cool app. I like it. Nonetheless, I wish the verification and sign-up process was smooth for users outside of CN. These things have changed for some users outside of CN now which is understandable that security is a priority..Version: 10.8.30
✓ 内容低俗什么海外华人最爱。快算了吧，恶趣味.Version: 5.6.3
✓ Blocked我住在加拿大。我发的东西中国朋友看不见？.Version: 6.10.5
✓ Needs to be fixedFor whatever reason the app won’t let me un freeze my account even though I have given my information. Please fix this.Version: 9.9.20
✓ Garbage contentI downloaded it just so I can put a one star review complaining how trashy their ads are, absolutely disgusting and wasting everyone’s time..Version: 9.2.30
✓ GarbageThis is the toilet of the internet. Most unfunny “humor” ever. Deleted it. Considering deleting any apps that show their ads..Version: 9.4.20
✓ Keep monitoring my clipboardThis app reads the clipboard on every launch!.Version: 9.4.40
✓ This is only for mainland Chinese peopleThey make it very difficult if you’re not in China with requiring Chinese phone number if problems, want Chinese ID card etc. don’t list in international sites if you don’t want others using it..Version: 9.2.30
✓ I can’t send messagesNice app but Messages I send don’t seam to get across to the recipient even after being friends with them… Tested this theory with my brother account and mine he seam to be able to send messages to me and I receive them, but when I return messages it doesn’t get across to him Please look into it.Version: 11.2.30
✓ Add sign up optionI tried logging in my accounts but it says it was banned and no reason so I try signing up new accounts but I don’t know how.Version: 10.11.40
✓ There are too many adsThere are too many ads, and they appear every few videos..Version: 12.1.10
✓ 切屏广告无下限一分钟一个切屏广告 摇一摇广告真死吗.Version: 11.0.10
✓ Kwai is slowIronic given its name, but all videos load incredibly slowly for me. It wasn't like this when I first installed it, but for the past week or so everything is unbearably slow. Not sure if it's because it's streaming from China. Please make this app more 快😂.Version: 6.9.2
✓ Suspicious behaviorI dont think they check these reviews, but my account is locked and i cant figure out either how to get it back, or make a new one. my account is locked under a verification but i have no way to get past it. its strictly in chinese and i dont have an ID number. Help please..Version: 11.6.50
✓ 真土小学生还多.Version: 7.2.6
✓ Can’t download speed mode visionI am now in America and I’m not able to download a Speed mode vision tells me to money or the app money in the app which is really unfair to me because I have good videos posted and I can’t claim it and I feel really sad that because of that I am in America and I’m not able to download for other countries it’s for China.Version: 11.2.30
✓ Still not the sameYou updated and it’s a little better, but still stops to load videos all the time.. please fix!!.Version: 6.7.5
✓ Not good anymore after updateThe video is choppy after the update today. Not that easy to switch to another video like before. Not happy with the new update..Version: 6.7.0
✓ 管理员有病莫须有罪名给你一安随便禁言狗操的垃圾垃圾管理.Version: 9.3.30
✓ Clearly does not care about its foreign usersAfter opening an account, it was frozen due to suspicious activity. It then asked me to reactivate it using my citizen’s ID card, even though I am clearly a foreigner..Version: 9.9.10
✓ 个人信息盗窃？手机显示“Kuaishou wants to paste from messages? Gmail? Reminder?？？？？？.Version: 10.10.11
✓ You can’t spend your money in app if you’re not ChineseI bought some ks coins in app, but I can’t turn them into gifts because they require me to self identify as a Chinese citizen and give them my ID number..Version: 10.2.30
✓ Closely monitored by the Chinese governmentYour account will likely be suspended if you leave any comments against the Chinese government..Version: 7.7.10
✓ 发视频一定要开摄像头吗？发视频必须要打开摄像头和麦克风，已经用其他设备录好的视频呢？为什么一定要开摄像头呢？.Version: 10.3.40
✓ Trash App⁉️This app is absolutely terrible, there are just so many ads. It’s so annoying and makes me go crazy. It is also very glitchy and hard to control‼️I hate it.Version: 9.3.30
✓ Weird Government access!!!!Idk this app is weird, you can chose to have it in english but most of everything is traditional Chinese, So i use to copy and paste the comments and translate it down anywhere ik the app when i wanted to know what the comments were saying, it didn’t take long for them to notice i was from the US and they completely blocked me from translating anything on the app itself i would have to copy something and paste down off the app then translate it. call me crazy but i just have this gut wrenching feeling they don’t want me understanding what there saying and i’ve noticed they took my access away to certain thing like downloading videos to my phone. this app is weird and i constantly fell stalked on it.Version: 12.1.20
✓ I love this app but-I really like this app but- I was trying to figure out my old account and it kept making new accounts every time and now my accounts are frozen 😭 It says activate but I live in USA- 😭.Version: 5.8.8
✓ 为什么海外只有iOS能用? Android用不了？为什么海外只有iOS能用? Android用不了？.Version: 10.3.31
✓ Keep saying connect to internet failEven tho connect to good wifi or data but failed.Version: 9.5.30
✓ 奇怪啊用不起了说要更新最新版的快手，啥意思啊？？这刚下载的咋就不是最新版本了？账号也登不上，网络也显示连接不起，敢情你们是不想海外账户用了呗？.Version: 10.2.30
✓ Cannot pending Kwai coinsConnot top up Kwai coins don't know why..Version: 6.0.3
✓ FunnyBut slow.Version: 2.1
✓ Unable to paste “i am aware of above risk” or type itUnable to paste “i am aware of above risk” or type it regardless of trying every chinese keyboard or google translate paste Unable to do anything at that screen than going back I have to contact customer support yet again despite they already tried to make exception due to abnormal account error I still can’t search anyones accounts because of this clearly tiktok and instagram is better at this point in time.Version: 9.11.36
✓ Unable to recharge koinI had a problem is " payment environment is not security" not sure what was that.Version: 10.3.10
✓ Theres a problemTheres this problem where i try to skip to a certain time, it would just make me go back a few minutes..Version: 10.10.20
✓ Account errorI was trying to look up an account and I get account when I verified and tried again it brings me back to verifying my account..Version: 6.11.7
✓ 6我看到你们改了但是好像打不过来，你们要不要试试email，我可以用gmail的.Version: 11.4.10
✓ After all these they froze my account with no good reason!I’ve had my account for at least 5 years plus. Today just opened up the app like usual to watch short videos, and I immediately found out my account got froze. They needs my verification with Chinese ID#. If y’all could’ve told me earlier when I created my account I wouldn’t have to spends all these years posting videos and other stuffs. Now that I can’t do anything with my account! Screw yall!.Version: 9.9.10
✓ ErrorIt keeps telling me to reactivate my account. I’ve done it 8 times. It says account verified, but then throws the same message again.Version: 7.3.40
✓ 更新以后太难用了强烈吐槽这次更新 热门完全没意思了 不能选择自己喜欢看的 只能一个个的刷 跟抖音一样了 完全没有自己的特色了 强烈建议改回去！！！.Version: 6.10.1
✓ NO CONNECTIONPlease update app. I’m trying to watch videos and they’re not loading. I thought it was my WiFi but I saw another review having the same problem as me..Version: 6.5.8
✓ Whats’s going onI love the app however I haven’t been able to watch content for a few days now. My internet is fine yet I’m unable to watch anything...Version: 10.2.30
✓ I don’t understand how it worksToo complicated for me.Version: 10.8.30
✓ 账户无缘无故冻结账户无缘无故冻结，发短信解冻，可以怎么也发不出去，而且用的就是绑定的手机 永远发送失败.Version: 6.2.3
✓ Kuaishou coin can not use anymoreI purchased hundreds dollars Kuaishou coin. their payment method suddenly changed, not support coin to purchase video anymore.. it is really rubbish! ! If system want to rollout new payment method ,should have a notification, when user try to purchase coin. It is horrible marketing and sale strategy!!!.Version: 10.5.10
✓ Menu suddenly all in chineseI love this app but this morning all the menu selections at the top and bottom of the page are suddenly all in Chinese when it was in English….is this a known problem?.Version: 11.11.30
✓ 掉智商盲从的新年轻一代.Version: 5.7.3
✓ 内容低俗无聊什么破烂玩意，里头有虐待动物，女性侮辱一类的视频出现，举报了也不见处理！.Version: 9.11.30
✓ ErrorIt doesnt show the music button on mine.Version: 5.3.6
✓ 总体还是不错的就是有点卡，有时候会闪退.Version: 6.8.4
✓ 这个版本不能倍速播放。天天在用，快手老板能不能给加上倍速播放功能呀？天天在用。不能倍速播放。如果有倍速播放就完美了。.Version: 11.6.20
✓ Not so goodCould not send pics.Version: 2.92
✓ Not USA friendlyPlease provide other real-name verification process to live stream. The app won’t let me live stream unless I have a China ID.Version: 9.2.30
✓ 請把直播回放改回來！直播回放流暢度一直沒有改善，看3秒緩衝10秒，還有直播回放我不要粉絲的對話！以前可以屏蔽，現在不能！請馬上修改！ Live stream playback is always lagy buffer 10 sec and play 3 sec !! And I don’t want to see fans comments on Live stream playback !!! Make an option to mute comments please !!! As soon as possible !!.Version: 11.8.30
✓ 垃圾平台！只想投诉！.Version: 10.4.40
✓ ScamThey hired my boyfriend to create content for them and then decided to cancel him halfway through the month and not pay him for his hard work..Version: 10.3.20
✓ 还可以，不错，但还需再完善。还可以，不错，但还需再完善。.Version: 2.0
✓ There is no video loop playback setting on KuaishouThe videos on Kuaishou all automatically play the next video without looping buttons or options, which greatly affects the user experience..Version: 11.9.40
✓ Mostly goodThis app is okay mostly, just I don’t know why it kept on showing me similar posts in trends I disliked which is very frustrating. For example I don’t like tfboys, disliked all related posts, but the app still kept showing similar posts. Please fix this issue!!!!!.Version: 6.3.1
✓ Bad CollaborationThis app personally is good but the bad part is that there is live streamers that want you to buy them something to let them show your face. And guess what? It’s scam. And this app doesn’t do anything about it. Also, everytime I open this app, they have a collaboration either with 拼多多 or 小红书. There is a ad that pops up every time I open this app and even when I Don’t click on the ad, it still takes me to another website that tracks your information. If they don’t fix this problem I will ask everyone to delete this app and let the future generation know about this..Version: 11.6.20
✓ 无法发布作品了！最近我为什么无法使用我的手机登陆帐号了为什么？我帐号出现安全问题吧？系统要我激活和实名验证，可是我己无法验证.Version: 11.5.20
✓ 迷之封号，解封解了一年对这个软件无爱了.Version: 5.4.8
✓ 很多特效无法使用不知道是不是因为海外app store的原因，很多效果无法使用，修复这点的话会更加完美.Version: 6.6.5
✓ The first time using this app and account is bannedI just download this app and used it the first time. Surprisingly, my account is banned due to abnormal activity. I literally have no activity in this app. I don’t understand how I am banned..Version: 7.5.40
✓ 手机号注册不了什么东西啊！注册手机号的时候说操作频率太快了，我等一整天，再弄的时候慢慢地， 还是屏幕太快了，注册不了，垃圾！！！！！！！.Version: 12.2.10
✓ 不要针对锅老师一天到晚莫名其妙针对郭老师有意思吗？多少流量和收入都是郭老师带来的？我劝你善良！运营长点心吧！.Version: 6.10.3
✓ Worst GIF app everWay too less available functions for editing GIFs, nay, short videos; not an eminent GIF maker anymore, so disappointed.Version: 4.61
✓ Promotion doesn’t workI bought the Douyin currency to do some promotion of my work. Three times now, I sent my photo for promotion. But I get no promotion. No increase in views. After the time of promotion is finished, it just gives me my money back. What’s going on? I contacted support but they still have not replied to me..Version: 6.9.3
✓ For people pretend they cuteThe reason I hate it because I saw majority of the gig picture are those girl who always pretend cutie.Version: 2.93
✓ Activate my accountHow do I activate my account . It’s asking me for something but it’s not in English so I can’t understand it . I don’t have full access to the app unfortunately.Version: 9.10.10
✓ Very slowGreat contents but it’s so slow!!! Videos are always buffering. Rubbish app!!.Version: 7.7.10
✓ Worst appI was trying to make an account and I sign up. With phone number but it got locked up. I don't understand the language sonic can't so anything expect leave it..Version: 10.6.30
✓ 还有什么实名认证。共产党那一套什么实名认证和人脸识别绑定，共产党就是要监视你在网上的一举一动真讨厌。.Version: 9.10.10
🙂 快手 Positive Reviews
快手 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 快手.
⛔ 快手 Problems
