Express Scripts App Support

Express Scripts App User Reviews

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Express Scripts Pros

✓ False RemindersEnjoy the ease of use for reordering current prescriptions. Unfortunately, I also receive regular reminders (every few days) that I have “0” days supply left for a particular medicine that I have plenty of supply left and have also reordered numerous times. I called express scripts to get help on eliminating these reminders and they have no idea how their app works nor how to help me. They said they would work on the problem and now a month later I continue to receive these annoying reminders. (Just received one again this morning) If they develop an app they also need to secure the necessary knowledge base to help users when there is a problem. I’m beginning to think they don’t have that knowledge base. Beware if you set up any medicine reminders. You may begin getting many more than you’d like..CJN1008Version: 8.11.2

✓ WebsiteI find express scripts to be not user friendly and very confusing! It used to be so easy, your meds came automatically every three months . Now I am frequently asked do I need a refill or not. So I have to get all the bottles out and see if I can match anything to whatever is in the email. Sometimes the numbers do not match the bottles. Why can’t you put the name of the medication in the email so I don’t have to guess. Frequently I am asked to order a refill when I already have a refill at home waiting to be used. The other problem is there is no way to delete meds I am no longer taking. Whoever set up this website should be fired! Irene K Sato.VereitelnVersion: 11.11.0

Express Scripts Cons

✗ Slow, clunky, reminders can’t be turned offThis app has potential. It would be so nice if it automatically updated whenever I get a new prescription with the amount of pills in the new Rx. Right now I have to remember to update the app when I get a new Rx or the refill reminder will keep telling me I need a refill. Based on what a lot of other apps are able to do I don't think that's very complicated functionality to add. As I mentioned in the title, the interface is also very clunky. The whole menu bar on the left hand side is not intuitive and options are difficult to locate. On the whole it doesn't feel like a lot of time or effort has been spent on this app. The part that's the most frustrating, however, is that if I want to turn off a single reminder I can't get it to work. No matter how many times I updated, I keep getting all of the reminders that I previously set up. This includes for medications that I no longer take. As a result, I'm having to turn off all reminders. This was the main reason I installed the app in the first place..MoneyDrunkVersion: 8.11.0

✗ Worst, most poorly organized, non-intuitive app everIf you have multiple medications with staggered refill dates, the Express Scripts app is nothing but a headache. There are many things you can’t do on the app (only on the Web site); but when you go to the Web site, you find things you can’t do there...only on the app. Removing an old scrip from your list of meds is impossible (you can only “hide” it on the Web site). The refill dates built into the system are always off, leaving you with way too much medication or running out before another refill. And changing refill dates offers only a narrow window according to their guidelines. There are SO many things about this app that make it clunky, confusing and archaic. The Web site is no better. So, often you end up having to spend 30 min on the phone w customer service repeating your personal info over and over again before they can fix your scrips. There’s no good choice here, I guess..RealMonaLisaVersion: 11.1.1

Is Express Scripts legit?

✅ Yes. Express Scripts is 100% legit to us. This conclusion was arrived at by running over 270,766 Express Scripts user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Express Scripts is 91.3/100.

Is Express Scripts safe?

✅ Yes. Express Scripts is quiet safe to use. This is based on our NLP analysis of over 270,766 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Express Scripts is 93.3/100.

Should I download Express Scripts?

✅ There have been no security reports that makes Express Scripts a dangerous app to use on your smartphone right now.