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HotspotShield VPN & Wifi Proxy App Complaints & User Negative Comments 2024
HotspotShield VPN & Wifi Proxy app received 126 complaints, negative comments and reviews by users. Have you ever had a bad experience using HotspotShield VPN & Wifi Proxy? Can you share your negative thoughts about hotspotshield vpn & wifi proxy?
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HotspotShield VPN & Wifi Proxy for Negative User Reviews
✓ Hotspot sucksIt Blocks my Sports Channel & Netflix I find I can’t watch my sports Channel & Netflix because I had The Hotspot On I had to get rid of The app to make Netflix & the sports Channel to work better..Version: 4.3.0
✓ A constant battle while in ChinaThe VPN worked fine at home in the US, but not while I actually needed it. In Shanghai and Qingdao I needed to use the VPN for accessing any websites, translator apps, etc. that I could normally from home. It took me at least 10 minutes to get it to work every time, closing and restarting the app, trying from different servers *if* it connected, and often being told I had no internet (with three full WiFi bars) or that they were diagnosing problems & to try again later... which still didn’t work after 24 hours. Overall I was lucky if it even worked at all, let alone for longer than 5 minutes. It would often drop me from my WiFi as it “connected”, repeatedly, and caused me to go back through the whole process mentioned above every five minutes (or less!) I had success with this VPN only twice for 30 minutes; but it was hell to get it there. To think I payed $13 for this kind of hassle. What a waste..Version: 3.8.3
✓ Block the internet accesAfter a several minutes of usage, the app totally block all the internet access, pls fix the bug.Version: 4.3.0
✓ Pls fixI paid for the vpn after my 7 days free and whenever I try to use it, it glitches my phone and I’m no longer to use any app that needs wifi, it was fine when I had the 7 days free and now it messes with my phone and can’t use it. It also disables my 5G and the wifi I’m on when I use it.Version: 8.2.0
✓ Don’t pay for premium - doesn’t workPaid $150 for a premium subscription that I’m supposed to be able to access on multiple devices, but will only recognise it on my computer - when I try to log in on my phone an error message keeps coming up saying “no purchases to restore for this account”. Tried contacting customer support and they seem to be copying and pasting from a standard “help” script because I’ve received the same advice 3 TIMES now, which does not fix the issue. Not worth the money at all..Version: 5.9.0
✓ Poor Connection ConstantlyThis app is constantly disconnecting and slowing down my apps when I use it. My apps freeze all the time, even shutting down and I pretty much can’t use any app that requires internet connection when I try to have it on. I’ve been using it for quite awhile and it’s slowly been getting worse, to the point that my connection AT SCHOOL where I’ve always had trouble with connection and apps freezing is better than my connection with the VPN on. Honestly its more than of a bother that it is helpful. I saw good reviews when I downloaded it and for the most part it worked pretty well especially compared to other free VPN apps but once it added the premium feature the quality of regular VPN dropped so if you’re looking for a good free VPN this unfortunately isn’t it. It definitely was at one point but if you’re not paying for premium you might as well not even be using VPN because you’ll have a better chance at being able to use your apps..Version: 4.7.0
✓ TerribleBefore they updated it, it was a good vpn app. Decent connection and held connection for long times. Now that they updated it, you need to watch ads to add time so you can use your vpn for that much time (it adds 60 minutes per ad.) I wouldn’t care too much if I could actually watch the ad to add time. Every time it says “There are no ads to show, please try again later.” Every TIME. If I had my vpn I could watch an ad. So I have no connection and there’s no ads to watch. Why can’t you just add ads on the bottom of the app menu. Like a rectangle to show ads or include the ads I watch when I open the app to my time. It’s absolutely ridiculous. All my friends and I are uninstalling this vpn and finding a better one. Absolutely terrible. I absolutely don't recommend using this app ever. If they remove the add time feature maybe i’d reinstall. Highly doubt it though..Version: 8.2.0
✓ This app is a scamOne year later and it’s still incredibly dysfunctional and nothing short of subpar. Whenever it tries to connect, it kills whatever wifi connection you have. Somehow this app is on the store while being a “free” scam that literally does nothing but tell you to buy their crappy service. Horrible app, 1/5. Do not download..Version: 4.1.0
✓ Used it for a long time but it got bad 👹I have used this vpn since 8th grade to be able to use my phone on the schools wifi. I’m a senior now and I have just deleted it and am looking for something different. It was so good when I would just push the on button for it and be good. But today I opened it to turn it on and it said I could only use it for 15 minutes. So I was like.. ok I guess I can deal with that. Then, I tried to push it and a page that told me to buy premium kept popping up about a million times no matter how many times it tried closing it. So I tried to go to my account to see if it was just a glitch. It kept happening and I got so annoyed I tried to close the app and re open. I still couldnt do anything in the app except watch the next premium page pop up and close it. So I deleted the app because it was just not working and I don’t want to deal with it. It was great before all that when you could just turn it on and go about your day..Version: 8.1.0
✓ Tf am I watching an add for 15 minutes for¿This app is witless.Version: 8.1.0
✓ VPN problemI’m currently in China and have to use the vpn in order to continue online school, the thing is that it usually takes only a few seconds to connect but now it takes more than half an hour-1 hour and still won’t. I’m currently using the free version and didn’t sense any problems before, but I’d like to get it fixed. Phone: I’m currently using a iPhone x / 10 and whenever I turn on the vpn, my internet shuts off completely, It still says that my wifi connected but it doesn’t show up or work. The only way I can get my wifi back and running is if I delete the app completely from my phone. I hope that will be fixed soon as well. Update: took me 2 whole days, left my laptop open and it connected ONCE for only THREE minutes then disconnected. Disappointed, hopefully fixed ASAP since I have to study and do homework online including online classes..Version: 6.15.1
✓ Do not download, won’t work after deletionI used the app for a day or two. Worked perfectly! I was impressed with how it functioned but nonetheless I decided that it was unnecessary and deleted the app; that’s when the problems started. I can no longer connect to my data servers. I’m with Koodo and I can’t get any sort of data services when I am away from my wifi. Wifi works perfectly but data does not. I tried to troubleshoot through google and Apple but no such luck. There is no profile left installed and my VPN is turned off but still I cannot even get on google when I am away from my wifi. Yes, I have data on my account. Yes, it always worked before. I’m not impressed. If I have to reset my phone to factory settings to get mobile data again I will be furious. Not impressed in the least. Do not download. I still have 4 days left to my premium trial. If my credit card gets charged even though I’ve unsubscribed through the website and deleted the app I will pursue any avenue available to make it right. I will spend $10,000 just to recover the fees from this app. Mark my words..Version: 4.4.0
✓ SCAMAfter you download the app and get the free trial, it charged my account $18, after I had can canceled the subscription.. I want my money back!! 😡😡.Version: 4.3.0
✓ New Update Is TerribleBeen using the app for a while and appreciating the free service it offered, because in all honesty; who wants to pay for a vpn? But it’s been a top tier vpn app until recently they added new features like needing to watch ads for time using the app, and even after that the time would keep pausing by itself due to an ad offscreen or saying that the app will pause even though you have 30 mins left of usage. It’s obnoxious and frustrating having to hop back and forth just to use the vpn and keep up with it like it’s watch duty. Please go back to the old version, I understand that money needs to start coming in but you need to find a new way or else people will stop using this app and find one to replace it..Version: 8.1.0
✓ Money hungry updateThis app used to be the best vpn, it was the only vpn tht my school couldn’t bypass. but this new update makes it so that where you used to be able to use the vpn for an unlimited amount of time, now you can only use it for 15 minutes for free IF you watch an ad. even then, if you click to watch an ad, it’ll say “no ads available” in an attempt to get you to spend $12-$95 for their overpriced subscriptions. greed will be the downfall of this app and luckily i won’t be around to experience it. hotspot shield doesn’t know their audience, as majority of the ppl who use this app are middle and high schoolers who don’t have the money to pay $65 for an app subscription when there are a surplus of other FREE options out there. hotspot shield will just end up losing more money in the long run with this greedy business move..Version: 8.1.1
✓ HorribleIt says it's free then asks for money and it doesn't even work half the time.Version: 3.8.1
✓ Works on my PC, but not on my iPhone and iPad, generally works poor in ChinaAs a student living in China usually, getting a vpn has always been crucial for me, since I need to access some particular websites. For me, I prefer VPNs that have a large number of servers globalwide. When I found out that Hotspot Shield VPN satisfies this, I chose this vpn. Nevertheless, as soon as I started to use it, I found out that there was a critical problem. The VPN works on my Windows PC, but only confined to a small range of servers such as New Zealand, Russia and Thailand. Other servers like Taiwan, United Arab Emirates, United Kingdom, Norway, and even the US server, were not working all the time. Even though I change the VPN protocol, some servers still work poorly. This issue was displayed on my iPhone and iPad either. On my iPhone and iPad, most servers can't be connected quickly. In the iOS app, I found out that I can't change the VPN protocol, which I could do it on my Windows PC. I didn't test how this vpn works when I am outside of China, but this VPN is definitely not friendly to users in China. I hope the developer team fix the stability of the VPN servers in China. Plus, dear developer team, please add the VPN protocol change on the iOS app..Version: 6.13.1
✓ Great but...I love the app, I’ve been using it for weeks now but I haven’t got the premium because it’s a bit expensive. I am thinking about getting it because of some of the features but only a few, so it would be good if it had some of those features built in for free and then the price lowered, if that was the case I can honestly say I would get premium👍.Version: 6.7.3
✓ LolIts so funny how they made fake coments there were some like litt, amazing, omg get this everone..Version: 4.1.0
✓ Progressively worseHotspot shield used to be a great free software. There used to be no premium so no limits on maximum speed, connection time, no ads etc. Over the years the app has gotten progressively worse. First they introduced premium and made the free version unnecessarily slower. Now, we are being made to watch 2 ads for every 15 minutes we connect. And if the software fails to load an advert, we’re completely unable to start the VPN. Highly recommend using another free VPN. In addition, I’ve tried the premium and it lacks in comparison to other VPNs. It’s much slower and jankier to use. Streaming services notice when this vpn is turned in much fast than other softwares. Highly recommend downloading something else, if recommend pure VPN or nord. Don’t waste your money on this company..Version: 8.1.0
✓ Satisfied...... well a little bitIt’s okay but it’s useless when it’s comes to watching Netflix i a different server.Version: 4.3.1
✓ It’s badAs a paid customer, all I want to say is take ur lame app off the store please.Version: 5.5.0
✓ Absolute GarbageThis is singlehandedly the worst vpn i’ve ever used, id rather have no phone then a phone with this app on it.Version: 4.2.0
✓ UnsatisfactorySays you can watch American Netflix if living in per say Canada, I got premium and changed my location to America and turned it on. Yup you guessed it does not work..Version: 4.3.0
✓ Used to be good, now horrible.VPN saved my life when it came to using special websites in school that the schools network wouldn’t allow you to use. Then it started messing up my iPad and I was fine with that. Now it makes you watch ads to secure an hour of hotspot? Excuse me? First of all there has never been a time where ads actually convinced me to do something so stop wasting my time!!! Highly recommend do not download!.Version: 8.2.0
✓ It won’t workThe vpn used to be amazing for school because I am in highschool and many applications can’t be used without vpn and also you have to watch ads for it to work without paying if you had it without ads for so long why now ?.Version: 8.1.0
✓ Terrible customer serviceThe app itself is fine, but the customer service is by far the worst I have ever had to deal with. Online chat takes at least 5 minutes for each reply, only to be told they are directing you to a specialised team. Then waiting for over a week to get a reply from them. I have had numerous issues with the company from not replying to my emails to taking money out of my account without my approval. If you do purchase a subscription, just hope you never run into any issues because they will never be resolved..Version: 5.5.0
✓ New UpdateDude the update is so unnecessary. It really shocked everyone and was a random update none of us were able to see ahead of time or prepare for it. I have to watch ads to get 15 minutes but it won’t even give me ads. Saying “ no available ads “ or even when I do get an ad, it won’t let me watch it because my Wi-Fi is bad and to get good Wi-Fi I need the vpn. It really doesn’t make sense or maybe it’s just my experience but I think the update is just gonna make everyone switch to another app because of the update. A lot of people use this app and recommend the app but I honestly think just to leave it how it was before. Everyone enjoyed it and it was reliable and convenient. Now it’s just the opposite. I don’t usually write reviews so hopefully this gives people the idea on how the app is now. It used to be really amazing to use..Version: 8.2.0
✓ Decent appThis is a very decent app and does the job done very quickly. It unblocks all websites and social media at my school and you don’t need to pay. It could just be a coincidence but it’s happened to a couple friends and I. since i’ve downloaded the app connecting to wifi often takes around 10 minutes. I always remember to turn my vpn off but i cannot connect to the wifi unless i delete the app completely and re-download when i’m at school. Anyone else have this problem?.Version: 4.5.0
✓ Not the same…I have been an active user of this application for years now, it it’s worked wonders for me. Everything was good at first - if you’re not paying for the subscription, you just have to watch and ad or two to turn the VPN on, which is very fair. But as of recently, this has changed. You not have to watch a 30-40 second, un-skippable ad in return for ONLY 15 minutes of the VPN. I’ve tried to comply and try to use it like that but it’s just annoying having to go back and forth. Not only this, but the feature in itself it broken. Sometimes it’ll display a message such as “No ads available at this time.” Like really? This app has been good to me but after this update, I don’t know if I’ll continue using this app… sorry..Version: 8.1.0
✓ Wont openThis vpn is one of the best I have used up until now. it has always worked without fail and gives me great connection in places that don't have good connection in the first place. Now however, when I go to open the app it is stuck on the loading screen with the title of the app on it and refuses to open. This wouldn't have bothered me normally because it automatically connects now, but when I am at a place like my home that has good internet it seems to interrupt the connection of my wifi. I am going to reinstall to see if it fixes the problem but right now it just will not work. I hope that this issue gets fixed so I can use it again..Version: 7.12.0
✓ Why do we have to watch so much adsThis app was really good and I used it for years now but with this recent update where we would have to watch an ad for 15 minutes of vpn? Like cmon. I remember connecting to the vpn even without internet connection but now they have made this impossible! This was definitely the best free vpn app out there before this update but now its really bad. It was good while it lasted and I’ll atleast give you 3 stars. Thank you for the experience we’ve had over the last few years and months tho.Version: 8.1.0
✓ Free version is a scamI was recommended to use this app because it was a reputable and safe hotspot shield. That being said, the free version of this app simply does not work. The system where it gets you to watch ads for time doesn’t work because it comes up with a prompt along the lines of “there are not ads at this time. Please try again later”. This is especially frustrating when the app advertises its free side. Hope this helps the devs but I will not be using this app again..Version: 8.1.0
✓ Last versionIt worked very well until i update the app It works only 15 minutes and it doesn’t connect well Please do something for this problem.Version: 8.1.1
✓ I paid for subscription and didn’t recieve it.A few days ago I purchased the monthly subscription for hotspot shield. After buying it I noticed I still didn’t have the perks in the app. I thought it was a bug so I waited a few hours and still nothing. I’ve been waiting until today to see if it was a bug and I still haven’t gotten the perks even though I bought the subscription. Please if any of the developers are reading this please fix this so it doesn’t happen again, I love hotspot shield but this just made me a little disappointed since I wasted money and didn’t recieve what I was promised. Also if I can actually have the perks onto my account that would be great..Version: 8.6.1
✓ Great VPN to use when you want to...I turn the VPN on at school. When I arrived home I turn it off, but because it has permission to access my wifi settings, it just turns back on again and there is NO way to turn it off but select another installed VPN. This is extremely infuriating and frustrating as I don’t not want to use a VPN at home. Apart from this annoyance, the VPN works amazingly when I want it to except for the fact that when you turn your phone off, the VPN also turns off....Version: 4.3.0
✓ UpdateThe new update is horrible, you have to watch an ad every time you want an extra 15 minutes of VPN time or else you cant use the VPN. If anyones looking for a free VPN there are much better options out there..Version: 8.5.0
✓ HorribleThey kidnapped my family and sent them to China.Version: 8.1.0
✓ Good but some weirdThis app lets you on it first, a couple of days you’ll like it but after some more days it will start to be slow. It just wouldn’t let it load also it kicks me off the vpn every time when it finish loading. I am at China right now.Version: 8.2.0
✓ I had this appI tried this app thought it would help protect my phone or run better on hot spots but I don’t like it and give it no starts! Firstly it ask you to pay for it when setting up location! Secondly it bugged up my phone when on 4g and personal wifi interfere with my internet connection for no reason and when I tried to turn it off it would not let me! App has been deleted..Version: 4.4.0
✓ Everything was perfect until…I’ve had this vpn for a while now and it was perfectly working with all my devices until yesterday, the app crashed and kicked me out of my account for some reason which I couldn’t have access to it (Maximum attempts exceeded). Tried refreshing the app, even redownloading it, so I can see wth happened all the sudden. So I waited for 5-10 minutes then got back into my account thankfully but… I saw on the main page that I’m no longer part of the premium members even though I’m still paying for it… I even checked with the apple’s subscription and it mentions it will renew on the 15th of February. Idk what happened within a day to my account but I CANT even message support team since it’s part of the premium version… Which is quite annoying for me since there is no such a thing in any other apps I had myself. There is ALWAYS an email to get contact with for emergency cases! Like mine… P.S. I can’t access to their website support since my vpn doesn’t work at all or any of their websites. The only thing that was working for me was the live chat which that one had some sort of issues as well🥲..Version: 8.0.0
✓ Sell outDon’t get me wrong I love this app I’ve used it so many times and it’s a lifesaver over the past year or so do you have just become solo with the new premium feature everything that you actually need is on premium now I get that you need to make money but there isn’t even a free trial. This is just a sellout as a long time ago you guys used to be the best VPN app are used to love you guys but now I don’t use you anymore so it’s just horrible.Version: 6.12.0
✓ Doesn’t work even when I bought ItRight so normally it’s good but like lately it hasn’t been working as well like there was this one time I didn’t buy the VPN subscription and like I was reading a comic and every time I have to read another page I had to go turn off and turn on the VPN every single time and it was very frustrating so I decided to buy the VPN subscription which made absolutely no difference because I tried different ones like United States streaming UK gaming and all of them said no connection and I waited and waited I thought if I had bought the subscription it would make a difference but it didn’t. Although it used to normally be good this happens sometimes not a lot but often enough to make me give it 3 stars other than this problem it’s pretty good I suppose since I’ve been using this since the 8th grade..Version: 8.2.0
✓ Slow afSubscribed to premium for a month but it’s slow af. Doesn’t work for 90% of time. It’s a waste of money. Avoid at all cost..Version: 5.5.0
✓ What’s happening?!I used to use this app all the time to connect to my school wife and do all my tasks, then it made me have to pay $9 a month to keep using it for free, I was uncomfortable with having to pay, but I thought it would be even better than it used to be, so I decided to start a subscription. Soon after I started paying a month, it stoped being able to connected. I tried everything, from restarting the app, to updating it, to checking to see if it was using my mobile internet to be able to connect, to deleting every vpn I had, but nothing works. I don’t understand. Isn’t it supposed to connect and be faster since it now has even more options with the option to find the best vpn to connect with my schools specific Wi-Fi? I guess not, and now I’m stuck paying for an app the doesn’t even wanna connect, please help. The Wi-Fi keeps going away every time I try to turn on the vpn and going to cellular data..Version: 8.12.0
✓ Don’t see the pointSeriously if you want to be anonymous use TOR it’s much better and it’s free. For privacy it relays a signal to a far away server before sending the signal to a satellite. This is quite easy to get past and see who you are. When using TOR it sends the signal through three servers which cannot be cracked. It satisfies most of you people who just want to access dodgy sites while using school WiFi but if you really want to be private then use TOR..Version: 4.2.0
✓ Worse than it isNot only is this new update the worst thing that's happened to this app, my phone's internet has been absolutely horrible ever since I started using this app, anytime I disconnected to the wifi at my house, I had to rely on this app to have a stable internet connection. I'm on a family plan and I have the IPhone 11, though my phones only about 2 years old now, it still runs fairly well all things considered. But my siblings asks me if my internet connection is okay, but I say no obviously because I can't even use the internet without a VPN being connected to my phone now. I only downloaded this app with the intention of getting past all the School wifi restrictions and how limiting schools are even though literally everyone uses a VPN regardless. I feel like I'm one of the only people who's even worse off without this VPN service than before I had it.Version: 8.1.0
✓ DisgracefulThey had an option where you can get a 7day free trial and then pay 12.99 every month after. Not knowing if the app would work i did the 7 day free thing. Cone to find out i got immediately charged for $19 and some cents and didn't even get 7 days free. On top of that even though they have a 45 day refund policy I CANNOT GET ONE!!! Save your money and find another app..Version: 4.3.0
✓ Doesn’t work 90% of the timeWhenever I’d use this app it work only work for 50 MB of data then stop and I’d have to turn it on and off again to get it to work..Version: 4.3.0
✓ GarbageMakes my wifi 10x worse and barely work and when I turn it off my wifi works great.Version: 4.4.0
✓ Please helpWhen I open the VPN my wifi goes off when I open my wifi the VPN goes off, it worked fine for 2 days and connection was pretty good but it doesn’t work now.Version: 4.3.0
✓ Servers no longer reliableI posted a review earlier this year mentioning several servers no longer work. AnchorFree posted a reply saying to reach out to their tech support. So I did. They confirmed the issue was at their end and… nothing has changed. I had to manually change servers in order to post this review as I couldn’t access the App Store via one of the HotSpot servers. I’ve paid for the premium service for years and, until this year, was very pleased. However, since it no longer works reliably and AnchorFree seem unable or unwilling to fix it, I’m sad to say I can no longer recommend HotSpot Shield. Look for a more reliable VPN service that will fix issues raised..Version: 7.3.0
✓ Not great on international websites for streamingWith the new up I am on able to connect to australian tv stations, as I always had before. Though it shows my isp in Australia the major networks respond with must be in Australia to watch. I have addressed this with help desk and have had many different answers and nothing has worked. The last agent told me the stations were not supported because they are not popular enough. This is ridiculous because this is The major TV stations. It all worked before the upgrades. This problem is also with other countries but has eventually worked out. I reccomend using a different vpn if your intent is for watching tv or streaming forgien programs.Version: 5.9.1
✓ Best Terrible AppGreat service until now but with this update you need to watch an ad every 15 minutes for free vpn. I used to use the app during school to get around their game blocking. I loved it and enjoyed it with the pervious ads which would run when you turned it on or off. Although it was annoying rant when I wanted to turn of the vpn I can’t just close the app I have to watch an ad it was fair enough. This update however means I will never be using it again and switches services. To the developers: You will lose an unbelievable amount of users from this it was a horrible decision. At least make the time gained form an ad measured in hours not minutes. By trying to force us to watch more ads we will never watch any for you again. 0 stars switching immediately..Version: 8.1.0
✓ Get rid of ads!!!I got recommended this VPN app in high school three years ago and I’ve been using it ever since. I even recommended it to a bunch of other people because our school Wi-Fi blocked a bunch of websites and with this app we could access them. But with the new update that only allows you 60 minutes of VPN when you watch an ad is frankly ridiculous and it doesn’t make me want to go premium. All it did was make me choose a different app. Like… if I want to use a VPN to protect me from public Wi-Fi and I can’t connect to public Wi-Fi without a VPN.. but I need Wi-Fi to watch the ad.. it’s just dumb.Version: 8.3.0
✓ Uh it’s okIt’s not really great because I deleted it multiple times because it never said I was connected to the internet when I was and it’s basically taken over my phone and my internet doesn’t work without it which is very irritating because you can’t do anything until you get it back it’s just a pain in the bum but it works on networks that have blocked specific apps which is good if you go to school and they block Snapchat you can use it and it’s actually really fast.Version: 6.7.3
✓ Misleading AdvertisementFalse advertising. You can tell that the positive reviews are fake, because they all reference using the free features that don’t exist. You need a monthly subscription to even use the app. It’s one thing if that’s how the app was advertised. However, that’s not the case. The description clearly says you can use the app for free..Version: 3.8.7
✓ TerribleMe and my friend almost got our emails stolen while using it..Version: 4.3.1
✓ ShartEver since the new update it doesnt work, it used to be amazing but now u can pnly use it for 15 minutes before u have to watch an ad, not to mention it disconnects all the time now.Version: 8.1.0
✓ Made my phone stop working!I got this app to use when on school wifi, when i got home today my phone wouldn’t connect to my home wifi very disappointing!!.Version: 8.15.0
✓ Feeling so badEverything is mandatary in this app.Version: 4.1.0
✓ Sucks donkey weinerCan’t play Mario kart, it’s as simple as that.Version: 5.0.0
✓ Used to be GoodIt’s trash now. It used to be simple, reliable, and more importantly versatile (able to be used everywhere) with stable connection. Now they added a fancy button that doesn’t turn off when you want it to. Now it’s connection randomly drops. Now I cant even use it at school anymore. It works for a little bit then it does this annoying thing where it says its connected, but when I go on any app it “freezes” Like there’s a little clock thing in the middle of the button and it works when on the app but it clearly stops when you go off of it. On top of that, it has these fits where it won’t connect at all. Customer Support is a no as well. I understand having special features for premium version but denying people customer service for the app as a whole and not just premium is a scummy thing to do. The app is trash now. The ONLY reason I keep this app is cause it’s pretty much the only one that semi-works. As soon as I find a better one you better believe this is getting deleted..Version: 4.1.0
✓ BadIt is really bad because you have to pay for everything. What I mean by that is you have to buy the premium. So it’s a thumbs down from me..Version: 4.3.0
✓ Remove the adsThe new add for 15 minutes of VPN is a horrible addition sometimes you can’t even get a ad and are stuck with no VPN please remove this horrible change.Version: 8.1.0
✓ Good service but needs more optionsGreat service, seems fast and reliable and quick to connect, and a good range of locations to appear from. However, occasionally some apps don’t work when connected to the VPN. Also, the HotspotShield app options are very limited, one really useful feature would be to have a white list of trusted WiFi networks that when connected to, it doesn’t connect to the VPN (e.g. my home WiFi), as it does introduce some speed restrictions, especially on uploads..Version: 5.0.0
✓ Barely worksIt barely works.Version: 4.3.1
✓ This app is alrightNow this app is like really good except you should make it be so every ad gives you an hour again, instead of 15 minutes cause i was excited today to finally be able to add more hours (cause i was runnig low and had only 30 minutes left) and i watched an ad to get another hour (or so i thought) and once it was done i thought ‘hmm thats strange, im only at 45 minutes, i should be at 1 hour 30 left’ and then i realised it was only 15 minutes added now, and yesterday it was still adding 1 hour cause i watched 2 ads for while i was out and now i got really disappointed when you originally added the videos for time, but i understand it also you need to add a server in australia for free, because i wanted to watch a show i was watching, but i couldnt because it is obly available where i live (australia) however on urban vpn i can connect to australua for free. so if you want me to change my mind and give it a 5 star, then make ads give 1 hour again and add an australian vpn server :D many thanks, nftrkk.Version: 8.5.0
✓ Not for gamesGreat connection, but as soon as it runs out you have to watch an ad. By that time you’ve been kicked out of whatever you were playing and you’ve lost. Really annoying how you need to watch a 30s ad every time you need the vpn. Would be nice to have a warning telling you its gonna run out before it spontaneously does.Version: 8.4.1
✓ FhfsgfHi, I just wanted to say that I think this app would be brilliant but for a few flaws (no app is perfect) The good thing is that it works in China, which is absolutely amazing but, it takes about 5 minutes for google to load. It also seems to stop working at random times into the vpn session and sometimes when I try connecting it on the app, it spins for 1 circle then stops, and I have to double tap and try again which does the same thing. It sometimes works and it sometimes doesn’t but I think altogether it’s a decent vpn..Version: 4.8.0
✓ Bad UpdateSince the update VPN frequently stops working even though it states it’s been connected... worked fine before the update though.Version: 4.3.0
✓ VPN keeps disconnectingI trust VPN for securing my privacy and online security, but having to manually reconnect the VPN ten + times a day is not on. I understand that shifting from GSM to Wifi has its tolls on VPN’s stability, but I would expect a workaround. The constant disconnections place my device at risk, which defeats the objective of VPN. Both my iOS and Hotspot are the latest versions. I trust there will be a fix to an otherwise great product..Version: 6.5.0
✓ Does not manage transition from WiFi to LTEDoes not work on LTE (tested on 3 devices and a handful of mobile providers). What’s worse is that when you are no longer within WiFi reach, the VPN keeps trying to connect in the background BUT you cannot connect get a connection to the network until you manually disable VPN. It’s a real pain to do multiple times a day, especially when you are driving and cant get to the phone hands free. That means you do not get iMessages, notifications, maps/ navigation until you manually disable VPN..Version: 4.3.0
✓ Used to be good - turned badThis app was so good before, easy and quick to use I never had issues with it. But now I either have to pay or watch ad to actually use the thing is ridiculous. The ads don’t even work it just keeps saying “no ads available at this time” if I could give this new update 0 stars I would. Safe to say I am immediately installing this app and finding a vpn that actually works..Version: 8.1.0
✓ Wheres my time???Before I was able to stack up a lot of time so I could use it for the internet later Now, I don’t know why, all of the time is gone the next day. The VPN in general is great but the amount of ads I have to watch EVERYDAY is phenomenally horrible. Please get rid of this update, it’s a sign of proper cashgrabbing, especially when the free quality is already limited. Please make it so that free time carries onto the next day again. I’d give 5 stars after if this happens for actually being a very good free VPN..Version: 8.6.1
✓ Used to be goodUsed to be able to use the VPN without a premium subscription now I can’t use it anymore because you can’t get around not buying it..Version: 3.8.3
✓ Don’t use Basically uselessThis VPN app once provided a simple and secure way of connecting to the internet, allowing users in countries with limited access to bypass censorship. Unfortunately, its latest update changed its course, which no longer provides a free service, it restricts users with time-limited usage and bombards them with annoying advertisements. Another issue is that it is no longer possible to connect to the VPN without data, whereas, prior to this update, it was possible. Simply put this app is heading in the wrong direction. This goes to show that the "free users" of the app are not important enough, and the app's main objective is to increase subscribers rather than improving. It seems they were unable to keep up with the rising competition and chose to prioritize their profits rather than the consumer’s privacy and security. It is disappointing to witness how a groundbreaking app has deviated from its initial mission, and as a result, I cannot recommend it to anyone. Users looking for a truly reliable, straightforward, and free VPN option should keep looking elsewhere. 0 Stars👎👎👎.Version: 8.1.1
✓ Free trial is not freeI signed up for a year subscription which said it had a 7 day free trial. I canceled after a week but I had already been charged. I think in order to get a refund you had to cancel it in the app however I didn’t know this was an option because I didn’t have an account on the app. I have messaged support for a refund and they have been useless and are ignoring me. So I just spent $150 on a VPN I don’t need..Version: 8.5.0
✓ UselessI have paid for the premium account only to have to verify that I have a premium account every second week. In some cases I have to cancel and reinstate my subscription. After contacting help about this I was “helped” by someone who didn’t really know what to do. He kept saying I don’t have premium even after sending screenshots of my subscription to him. I was then told I would receive help via and email which of course never arrived. I am still left sitting here unable to use the app properly because no one really knows what’s going on at their office by the looks of things. Very frustrating I would definitely look at a competitor first..Version: 6.7.3
✓ Great free VPN but sometimes unable to connectAt times, the VPN requires forgetting the Wi-Fi network and reconnecting before it works. Sometimes the device must be restarted to get a connection to the VPN.Version: 6.20.0
✓ I have premium subscription and have removed two devices and cannot enable my new device.Have tried multiple times and it won’t work, requiring me to pay for another subscription. Will be canceling..Version: 3.8.3
✓ Doesn’t work with NetflixEasy to use but it doesn’t work with Netflix to get the US access which is the only thing I was after. The upside is that I know which VPN company to subscribe with now since I know that the other company definitely works..Version: 4.4.0
✓ BAD Design!What used to be a simple and fairly reliable app is now nothing but an annoying headache. THERE IS NO WAY TO TURN IT OFF, if for example the connection is slow and you’d rather just connect to the net without a VPN for speeds sake. Even if you turn the vpn button in the ipad setting to off, it will automatically TURN ITSELF BACK ON, without user permission. This has always been a problem but I use to consider it minor because one could delete the app and re-download it from the app store as needed. EXCEPT, now instead of giving the option of logging in after downloading it is ONLY set up to force you to subscribe—if you already have an account, resubscribe. Even if you ALREADY PAID for a multi-device plan through your computer. I got charged twice basically because the app designers are too stupid to give the user the option to turn the VPN ON and OFF at will!.Version: 3.8.3
✓ Couldn’t change email addressBT cancelled my email account and hotspot shield support kept sending emails to the closed account even though I gave them my new gmail address !!!! I told support to change my email address on my PREMIUM ACCOUNT many times but they sent premium account receipts to the old closed email that I couldn’t open then said I needed to send them a copy of the receipt from the closed email address THE SUPPORT ON THIS APPLICATION IS SO SO POOR AND DONT DESERVE SUPPORTING I’ve cancelled my auto renewal and will now use Norton !!.Version: 8.6.1
✓ Be careful of the free trialIt was a pretty average product, first and foremost. Connection was temperamental to say the least. I took out a free trial and after concluding it wasn’t the best, cancelled that trial within the first week. I was then charged two monthly subscriptions, being told that I took out two subscriptions at once, and only cancelled one. Yes, that’s logical… so I can only assume at some point in the signup process I triggered another subscription unwittingly. I don’t know - I’d take care if you want to try this product anyway. Their support team have dutifully stayed in contact as I’ve disputed this. But they have not shown much brain power in the resolution process. Loads of other VPNs out there that are better product and better service - I’d avoid this one..Version: 7.12.0
✓ Was really good…Similar to a lot of people, I use to use this app at my high school to protect my device from all of the nosy teachers who like to monitor who is on their phones. It worked very well and I had all day protection and could turn it on and off as I pleased. My friends had got the recent update and realized they had taken away the free version and now you have to watch lengthy ads to get 15 whole minutes of VPN. Ah yes, I want to spend an hour of my day watching ads to protect my device at school. I tried not to update the app, but they made it impossible to use it without updating the app. It’s a shame what corporate greed does to people. They should of stayed free, I know many people who would be much more willing to use their VPN again if they switched back to their original service. Very dissatisfied regarding the changes and will be deleting this VPN..Version: 8.4.1
✓ Don’t get itThe new update in 2023 is crap don’t get it it’s waste of your time because you have 15 minutes off using it and then you have to pay. Hey creators make the app the way it was a while ago when you had unlimited right away you stupid idiots.Version: 8.1.0
✓ Used to be greatIt used to be awesome but I find when 3-4 devices out of 5 are logged in that it stops recognising them as an elite/premium subscription and they just get a slow connection and won't recognise the elite subscription 😭😭😭months and months of discussion with hotspot.. Same fix same uninstall... Log out... Log in... Try again....Version: 3.8.2
✓ Good but needs improvingThis is probably one of the best vpn apps I’ve ever used, simple to set up and use. Fast too. The only downside it during the night it likes to wake up and drain the battery. I could go to sleep and unplug my phone on 100% and wake up with a dead battery. Looking at the battery graph shows only hotspot shield waking up and killing the phone in 2 hours. After I uninstalled I woke up to 80%. Good app but when your finished either leave the charger plugged in on temporarily uninstall it..Version: 6.5.0
✓ Good app but doesn’t work sometimes.This app is good, however it won’t connect to the auto and is very slow and laggy for me when I want to use it for some games, although it is free to use, I still don’t recommend to use this for some things I don’t know why it won’t work but it is still an ok thing to use. Thank you..Version: 8.6.1
✓ I’m not enjoying itI recently downloaded this app a week ago. Arranging it for my own daughter for when there was no internet she wouldn’t have to connect to my hotspot and personal data. However there’s a twist, Because technically in order for this app to work, You need pacific internet access for it to work. This is a dumb idea. Not only because she has to connect to my iPhone’s personal data, but you need internet to connect to internet. What’s the point of that? Now I’m knowing that she needs to connect to my iPhone ain order to connect to internet accesses. This app was created in pacific order to misplace the use of using wifi and chewing data to ground level, I’m not amazed with this app. When my daughter is connected to the app it still uses my data. It fills up my storage. You could do better..Version: 6.12.0
✓ Please please Hotspot shield VPN developers please fix this serious problems with this app soonPlease fix all this issues with this VPN APP please App Developers I am serious Please fix this vpn app I have been using it for a long time and now every time this vpn is turn on for 20 or 30 mins it disconnects and also when my phone is on lock mode it takes time to connect again to the vpn please make this vpn connection much stronger because it keeps on disconnecting and I have tried everything you guys have told me to do Ive tried everything I am serious I’ve tried everything and the problem still persist so please fix this vpn app and make the connection of this vpn app much much stronger and much faster please app developers fix this as soonest possible I would appreciate it so much if it is fix soon also please make this VPN fully encrypted and fully secure with 256 Bit Encryption please make this VPN app fully encrypted with 256 Bit Encryption if you developers fix all this it would be appreciated it a lot.Version: 4.7.0
✓ 1 starDoesn’t work for Netflix, I don’t recommend if that’s the reason you got it.Version: 4.1.0
✓ No changes whatsoeverThe app still keeps freezing up, meaning it still won't let me open up the app.Version: 7.12.0
✓ Doesn’t work with Netflix (US)I subscribed to premium, it worked for few days then all the sudden Netflix US catch on it and they couldn’t fix it. The only answer they had was “we are working on it”. I ended up canceling..Version: 4.0.0
✓ Nord VpnNord Vpn is better, you pay for it but worth it, you can watch Netflix anytime anywhere.Version: 4.3.1
✓ Experienced account glitch✍️When used on multiple devices, sometimes I experience that despite I have login to my account from each of the devices, either one or two will not recognise my account ( i use elite plan on 4 devices). Alas, it will show me that i am still on the free plan. 😞😞😞.Version: 3.8.1
✓ Does it actually workI bought the premium so that I could be located in the UK wherever I am in the world but it doesn’t work I try to access I’m websites and I’m told not available in my location or I’m trying to access from an unauthorised location, even though I’m apparently going through a vpn the websites know I’m not in the uk! Expensive monthly subscription for something that doesn’t work properly. Must be better ones at lower prices a month out there than this one..Version: 5.0.0
✓ Not connecting anymoreIt’s not connecting anymore it will process and then start searching again I waited 15mins and it just kept connecting and disconnecting, please fix this.Version: 8.8.0
✓ Extremely power intensiveI now have to charge my phone every 4 hours although the capacity is 100%. HotspotShield uses 61% of the total battery usage per day, which is totally unacceptable. Add this to the fact that connecting to the German server shows that I'm somewhere in UK, and the points are reduced further. I think I'll be saving my money soon, and turning Apple iCloud Private Relay back on so that I have a phone that isn't permanently on charge again..Version: 7.5.1
✓ Old download still availableUnfortunately I was able to register for a free seven day trial and download an older version of the hotspot VPN shield. This version did not have updated locations associated within the United States for their IP addresses. I selected Seattle and the IP address had located in New Jersey. Completely f'd up a project I was working on because of location setting. I contacted customer support and they immediately sent me the updated version of the app, however, why was I able to download an old version in the first place.?? Not only was I able to download it but I was able to subscribe to it. Sounds like there needs to be some maintenance and janitorial work done ASAP so this doesn’t happen to other people. Other than this it’s been a great VPN and it does work very fast and I’m pleased with it since downloading the updated version..Version: 6.13.1
✓ This VPN is a scam nowThe app used to be very good for being a free vpn, but at one point it began adding ads to use any of the servers in order to support themselves. Though I understand this from a business perspective they also began doing shady things with them. The ads became only of the app itself, and the time you would get from apps decreased and began to randomly disappear when you are away. I believe this is purposely to incite you into buying the premium version of the app. They also have a 7 day free trial of it occasionally appear and it sometimes charges you in addition to starting the trial anyway. So you may get an additional 7 days but before the trials were free to start. So be careful starting the trial because if you have enough money in your account it will charge you for a year membership..Version: 8.6.1
✓ Disgusted.The app itself was working fantastic. I paid for the yearly membership and was very happy. But then out of the blue it took me back to basic membership and would not restore my purchase. To make matters even worse I paid for another yearly membership this time elite membership, which took another 89 pounds and it still didn’t work and then I paid for a monthly 11 pounds for premium only to find, that not only does it work but it has taken my 2 85 pound payments and also taking a monthly 11 pounds. Not sure if this is a bug but I was disgusted by this. Horrible to keep on grabbing money like this. I will further complain regarding this..Version: 5.6.1
✓ Doesn’t deserve a 4.3It sucks. You cannot get around the buying trial part. I love tried only to get free Spotify but it does not work at all.Version: 4.3.0
✓ Too many adsThey added an update that makes you watch an ad for every 15 minutes that you want to be connected for. The ads are 30 second unstoppable ads too. Unlucky I guess. L app..Version: 8.1.0
✓ MThis app use to be good, but they added a update where you need to watch a ad every 15 mins. Wasted potential. Who has time to watch an ad every 15 minutes.Version: 8.1.0
✓ Not worth premiumToo much to describe so I’ll just make a list of problems I’ve had with the app even with premium in the same past few weeks: •Kicks me off of my account on multiple occasions •Crashes randomly •Won’t connect at all at times even after an hour of waiting and switching servers even though the WiFi works perfectly well by itself. •Suddenly becomes extremely slow so I’ll have to switch servers every half an hour or so.Version: 8.5.1
✓ I can’t be sure if it’s working or not..Hotspot shield is a trusted name when it comes to VPN clients.. and it offers apps across most operating systems. The iPhone iOS version is easy to use and get up and running. The only issue I have is that I never know when it’s actually working and when it’s not. The VPN symbol which is usually located on the service bar at the top of the iPhone screen is always hidden, unless WiFi is turned off and I’m using cellular network. When I’m on WiFi the symbol never shows on the service bar, I have to constantly pull down the service menu to see it showing which is a complete pain in the behind. It also disappears frequently, but the HS app will tell me I’m connected - so conflicting information. - also I don’t believe that there is a kill switch built into the app.. so when the VPN does drop I don’t know if I’m exposing myself to the ISP or not!?! And that’s a big problem and completely defeats the point of using a VPN in the first place! - the app has great potential but there are just too many grey areas for me to be able to fully trust that it’s doing what it should be..Version: 4.8.0
✓ If you value your time, DO NOT BUY Hotspot Shield VPNIf you buy this app, be prepared for CONSTANT INTERRUPTIONS. Every other time you access the app (I’m talking 50% of the time you click it on) it will ask you to give them 5 stars, take a survey, etc, etc, etc. It’s not that great an app, they should spend more time on making it boot faster, better throughput, etc. But they choose to hire someone to solicit 5-star reviews. And there is NO WAY to opt out of it, either. I’ve asked the app developer to maybe cool it with all the interruptions, and basically got a form-letter saying “F.U. we know better and we will continue asking people for 5 star reviews over, and over, and over again”. So. I have a subscription and have already wasted my money. Since you’re reading this, I bet you’re contemplating a subscription. Please, I beg of you, DO NOT DO IT, you will regret it!!!.Version: 4.7.0
✓ SubsciptionI cancelled the subscription, now it says I have a huge bill to pay before installing anything on my phone. Thank you very much for the issue..Version: 4.3.0
✓ Not stableSometimes I can connect to my country and stream tv from there. But many times can’t . It’s kind like lucky dip if I want watching something from my country..Version: 6.15.0
✓ Linked to another Phone on the same data planA family member of mine I share a data plan with said that they’ve been experiencing problems on their phone since this month because I’ve been using this vpn a lot lately at school cause the Wi-Fi is terrible there. They had told me today that last their phone went completely white when I shut off my vpn and that they couldn’t get in to their phone even the camera didn’t work also whenever they called my phone it would go to voice mail and ask them to enter their password then the voice mail goes to this medical thing that makes strange noises. They had also claimed that whatever I do on my phone is like using their phone like a mask to do things on the internet but the thing is also when they call me I get the calls and end their texts as well soooo I don’t know if this vpn is completely safe I uninstalled it to see if it has improved their phone I don’t plan to reinstall this vpn and would advise anyone else experiencing this problem to do the same an maybe find a safer vpn that doesn’t do any of this..Version: 6.20.0
✓ Works wellPerfect for accessing sites like Instagram & Tiktok on school wifi and to turn it on each time all you do is click one button and watch a short ad. You don’t have to watch additional ads for use over long periods of time. Default VPN is set as USA, but you can pay for other places such as the UK. Default works well still on public/school wifi and I’ve recommended it to friends who use it to watch TikToks at school using the DEO (department of education) wifi ——————-——*Update*———————————- With a recent update they changed it so you only get 30mins of use with each ad you watch unless you pay premium, so I’ve change my rating from 5-3. This is very annoying as often I’ll use this during my free periods and lunch which together can be 30mins to 2hrs 40 meaning I’d have to return to the app just to watch an ad up to 5 times in a single use..Version: 8.4.1
✓ Drops ConnectionWhen it works this VPN barely hits my performance and I trust their payment model enough to believe they aren’t selling my data. That being said, the VPN itself is so unstable I wonder how much security I’m actually gaining. Two issues here: 1) The VPN randomly drops connection when online, and though it resets, I am obviously losing VPN status which I assume allows the sites I’m visiting to log my IP and activity while it’s down. 2) It’s hard to turn off. There are obviously circumstances where a VPN isn’t needed or desired, especially a free one. However, when I try to turn it off, this VPN often switches back on by itself and I cannot get it to remain off. In fact this is my second download. I deleted it the first time to see if that would fix the issue. However I see that I’m not the only one having that issue. Pro tip: don’t rely on this if you have something truly sensitive flowing over your traffic..Version: 3.8.2
✓ SeriouslyI got here from an ad on pornhub.... like... seriously. Pornhub for a vpn, that desesperate?.Version: 3.8.7
✓ .Switched up on ur day ones, money changed y’all 🤦🏾♂️.Version: 8.1.0
✓ PayNot really a free trial if u have to pay.Version: 4.0.0
✓ Scam/fraud do not usePurchased 1 month subscription in October last year and cancelled straight away and haven’t had any access or active subscription to the app and they have been still charging me each month for subscription but not even giving me access to use the app have tried contacting twice and was told I can’t have refund as outside of the 45 day “purchase period” ? I only got to use for the month of October yet I’m Still being charged each month for a subscription I don’t even have or can use. Do not recommend this app at all..Version: 8.0.1
✓ Was a great free VPN until the recent updateNow that this feature where you have to watch an ad every 15 minutes has come out the app is completely unusable. I click watch an ad and it tells me there is no ads available to watch but whenever I try and connect it tries to get me to watch an ad despite none being available thus rendering the app unusable..Version: 8.1.0
✓ Too Much ‘Premium’ FocusA reliable service that is overall good to use. When I first found it I had the desktop application, then after got the phone app, but over time its quality has degraded. Since getting it, I’ve seen them put more and more concentration on their paid plan to the point it’s annoying. They were pushing ads a lot, including ones that you had to sit through after pressing the connect button before actually letting you connect (when I think banner ads would suit a lot better and do just fine), as well as pushy ‘Premium’ advertisement every few times you open it where I have to swipe through six cards of info just to let me press ‘proceed to basic’ — which, by the way, if I don’t use the VPN enough to just enjoy the basic, then please let me. I obviously understand that they need money and they are giving a service, but it was just dumb - in my opinion, anyway. And there are much better VPN services that are more generous in their subscription plan. Takeaway: Good VPN to use, annoying app..Version: 6.18.0
✓ Ads galoreThis vpn was good until you had to watch an ad to increase your timer and now when you activate the vpn you have to watch an ad. Originally you would watch an ad for 40 or so mins of use then they upped it to 1 hour and now have lowered it to 15 mins obviously this company doesn’t care and has just become greedy and doesn’t care for its free users one bit. May as well find a new vpn that actually cares about its users.Version: 8.4.1
✓ Problems all the timeI have used this app for quite a few years. Now I think it is time I moved on. So disappointed now with this app. I have never had a problem until recently. I lived in France for over ten years and never had a problem. I now live in the uk for work. When I went on holiday to Spain I couldn’t access various sites. Got in touch with support. You need to this that and the other to get it to work. As I said I could move between countries previously no bother and not have to faff around. I am now back in France for a short while. Same issue. Still not working, supports says delete the app if all else fails and start again. Ok so I did. I got the app working ok again. Come to use it this morning back to the same situation. Deleted again. Grrrr!!.Version: 5.2.1
✓ App won’t open + vpn won’t turn offI’ve been using this app for 2 years now and it works well. But sometimes when I’m on a public wifi (or data) with the vpn on and tap to open the app, it stays stuck on the first blue page that just says “Hotspot Shield” on the middle. It doesn’t go past that no matter how long you let it load for. It’s not an issue with my iPhone XR; all my other apps work perfectly fine and open fast too. It only opens normally when I’m on my home wifi or data. Also, when this happens, I can’t turn the vpn off from my settings app either. If I disconnect it from there, it automatically connects again in a few seconds regardless of whether I turn the “connect on demand” option on or off. This is so annoying. What do I do?.Version: 8.0.0
✓ Constantly drops outUsed to be ok but recently won’t hold a connection at all, keeps dropping out at random intervals for no apparent reason. Got it free with Dashlane but am giving it up and paying for Nord or Express again as they are both much easier and far more reliable.Version: 8.5.1
✓ Too expensive subscription feeI used this App for years. It was reliable. However, recently they have priced themselves out of the market. It is far too expensive at the subscription rates offered..Version: 6.4.0
✓ The problemSo when I tried using it, I tried calling my bf who was online using insta and it kept saying “video chat failed” and all this stuff and I practically couldn’t do anything on it, really disappointed bc I was so excited to text this out :(.Version: 4.3.1
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