Resident Portal Mobile App Support

93.1LEGITIMACY SCORE
95.1SAFETY SCORE
4+CONTENT RATING
FreePRICE

What is Resident Portal Mobile? Description of Resident Portal Mobile 2397 chars

The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email [email protected], we would love to hear from you!

ResidentPortal App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
• Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app.
• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
• RentNotify - Sends push notifications to your device, reminding you to pay rent.
• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
• Submit Maintenance Requests - Submit a maintenance request right from the app.
• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
• Inspections - Complete move-in, maintenance, and other inspections right from your mobile device.
• Reserve Amenities - Schedule amenities at your property.
• Touch ID Login - After initial setup, securely log in to the app by scanning your finger print.
• Face ID Login - Authenticate with your face with iPhone X+.
• 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.

Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.

Resident Portal Mobile App User Reviews
Resident Portal Mobile Pros
Resident Portal Mobile Cons
Is Resident Portal Mobile legit?
Should I download Resident Portal Mobile?
Resident Portal Mobile Screenshots
Product details of Resident Portal Mobile

Resident Portal Mobile App User Reviews

What do you think about Resident Portal Mobile app? Ask the appsupports.co community a question about Resident Portal Mobile!

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Resident Portal Mobile Pros

✓ Great way to communicate with the property officeI enjoy using this app cause it’s convenient than having to log onto the website and entering in Work Orders or making payments for rent. Also the message system that directly emails or tells the management to contact you is very helpful as well. One thing I think to add would be documents to sign, if everything is already esignature on the website, than we should be able to sign on the app as well. Just something to add in..JHDD15Version: 4.4.19

✓ Not user friendly for visually impairedThe app font and lack of contrast of the font has made it extremely difficult for someone who is visually impaired. The white background with the light font cannot be changed. Before the font was so much bigger and the red backdrop gave contrast. Please if any one from support can see this please give options to help make it easier to see and use this app by allowing options on font size/boldness and maybe a dark mode option. I miss the version before the update and loved it. :( This app made my life so much easier before this change. :( it is no longer easily accessible..Lslee15Version: 5.0.2

✓ Resident Portal Mobile Positive Reviews

Resident Portal Mobile Cons

✗ TerribleWhen opening the app every time, you have to first indoor 15 to 20 seconds of “FETCHING CURRENT BALANCE DETAILS”, even if you aren’t opening the app for this. DEVELOPER: all I was to open the app without your silly software automatically checking for a balance. If we want to check a balance, we will click on that category. Also, I get alerts that “your maintenance request has a new note”, and when opening the app, no, no pops up, you can’t find a note… There is no note. I’m sure the developer doesn’t care whether we like this app or not since nobody takes this app voluntarily, you have to get it when you live in certain buildings..Lol JimmyVersion: 5.35.0

✗ Notifications not working after latest updateI was receiving email and text notifications from my property, and after last week’s update, the notifications stopped. I didn’t get any of the alerts from my property regarding the ice storm in Texas, and I didn’t get the texts stating my orders had been delivered to the Leasing Office. Thankfully I opened the app yesterday or I wouldn’t have known there were alerts for me. I have all of the notifications set to “on” in the app AND on my phone; however, nothing came through except on the actual app…TODAY, for an order that was delivered today. I need the notifications via email and text since those alerts are more apt to be seen by me immediately. This needs to be resolved now. I’m sure I’m not the only one experiencing this issue..AntiemkVersion: 5.17.0

✗ Resident Portal Mobile Negative Reviews

Is Resident Portal Mobile legit?

✅ Yes. Resident Portal Mobile is 100% legit to us. This conclusion was arrived at by running over 187,676 Resident Portal Mobile user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Resident Portal Mobile is 93.1/100.

Is Resident Portal Mobile safe?

✅ Yes. Resident Portal Mobile is quiet safe to use. This is based on our NLP analysis of over 187,676 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Resident Portal Mobile is 95.1/100.