Pinger: Call + Phone SMS App App Negative ReviewsPinger, Inc.

Pinger: Call + Phone SMS App Negative Reviews

4.6
4.64883 star

Total 25 Negative Reviews

Pinger: Call + Phone SMS App App Complaints & User Negative Comments 2024

Pinger: Call + Phone SMS App app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pinger: Call + Phone SMS App? Can you share your negative thoughts about pinger: call + phone sms app?

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Pinger: Call + Phone SMS App for Negative User Reviews

Good app, terrible ads..Ok so this app is fantastic in the fact that it allows for texting & calling without the need of a mobile phone plan. However, the one thing that drives me nuts are the ads. I know ads need to exist since the app is free and that’s fine but the way the ads are right now are absolutely ridiculous. Most of the ads are HUGE and taking up nearly a 1/4 of the UI while typing a message as well as causing the app the slow down. I know that this request will most likely go un-noticed but it would be awesome if the ads could at least be reduced in size & not make the app run like a snail..Version: 11.90

What happenedI've had this app for a few years now and it used to work great. But since the update where the app icon changed to the now "pinger" logo it has gone downhill. Quit often when I try to open the app it crashes and I have to retry to open it several times. When it is open there is such a lag time from when I type to when it comes up on screen that I can quite often finish my typing before the first word appears on screen. Furthermore using the calling feature won't work with the earpiece speaker on my phone so every call has to be on speakerphone only. This is my second phone I have used this app on and the speakerphone only on calls is the same so it is not likely the phone but the app. The lag problem is everywhere in this app not just in recognizing typing but combined with answering a call and waiting for the in call screen to come up to switch to speakerphone people have to wait for me to here them which is an annoyance with friends and family but down right obnoxious when the doctors office is calling me back and hang up before the app can "catch up" to turn on speakerphone. I do not have regular service and this is my only number. If it were not for the fact everyone has this number I would delete it just out of pure frustration with it. I may still delete it and just go on in life without a "phone".Version: 11.53.1

Why so many ads since last update??! CrazyWas a great app before, ads only at the bottom of main screen, now theres an ad every time you click on a message and exit a message. Go back to how it was before otherwise deleting this app. That’s horrid when a company lures you in with a decent app and switches it up on you after a year or so to make it unbearable with ads… don’t download this app until they stop these absurd amount of ads. Will update if they do… and will update my rating. Also, whoever I call or if I receive a call, the other party always complains of echoing now… fix this app please.Version: v12.65

LiesDoes need minutes to call. Not just wifi. Lying app.Version: 11.46

Use to work, but doesn't anymoreLike others, this app was working fine until the newest update. Now the microphone doesn't work. I can hear people but they can't hear me. Every time I make a call. I seen in other reviews that the developer says email I guess the developer and they will check it out. That makes no sense. If they read the reviews then they should be fixing the problem. Not expect an email to get it checked out. Fix the problem. It's that simple. I've been using this app since 2011. I never once had this kind of problem till now. I don't want a reply that says if you email us at... blah blah blah... we will check it out. No! You people do regular updates. Update this and fix the bugs or whatever the problem is. No emails should be necessary or anything like that..Version: 9.32

.......It’s a good app but however when u text someone it’s free for u but costs money for the other person my friend had to pay 40$ for just two days.Version: 11.62.1

ReviewI really enjoy this app, but wish people could call me Without having to make a long distance call. Thanks.Version: v12.21

So sad to say I may have to deleteSo I have had the same number for years. I actually have like 1400 minutes on this. I absolutely loved it. I used it as a second businessline for years and in the event of phone service being off I can still make emergency calls/texts. It has saved me time and time again when I locked my phone in my car or when it was lost and I needed to call it from my tablet. But after all these years I think I have to switch even though I have so many minutes. Because I nolonger get text messages. I mainly get quotes for my business via texts.... but not now. Its been months and theres no update or anything. This was the only one that actually rang through when ppl called also. The other ones never rings. So I guess I-have to go to another company. 😢😤😤🤯.Version: 11.38.3

Won't give it 1 star just becauseI have used this app for a few years and finally feel I should review it. It was great. You do get what you pay for and it didn't cost me anything so it was wonderful being able to text or make calls free. I didn't always get the free minutes the the tap joy offers but I had time to waste so no big deal. I never wanted to rate it but now that I am unable to use it anymore I will say this: It was great when it worked. Update after update changing the appearance and including stickers (causing some dialogs to be lost upon update) and everything else was frustrating but the whole "free" part made it easy to deal with. Now with the most recent updates I could not send pics and now I can't even send a text without closing the app and starting again a few times. Now that it has been updated beyond use I give it 3 stars to give it credit for when it worked. I would give it 0 stars for the performance over the past few weeks. Looking for a replacement app after rating. Disappointed..Version: 11.5

A little disappointedI have had the Pinger App for about 10 years or more. This app has been my life line for many deployments to Afghanistan and Iraq, and many other countries. When no one else was able to reach their families in my unit, I was able to reach mine with Pinger. They have updated it and changed it and I have been through it all with this app, but I stayed with it out of loyalty. I used it almost as much as my AT&T phone even when I was back in the US. I had the same number as well for all these years and all my family knew that number, even certain businesses as well. I knew I had to use the phone or text at least once a month to keep to active. Then in Dec 2022 one of my not so very active months, on the 27th/28th day I went to use my Pinger app, and my account was inactive. All my mins were gone, number that I had for 10 plus years was lost!! I contacted the hard to find customer service and got nothing. I contacted the customer service for a second and third and the fourth time and still got nothing. It’s very hard for me to leave negative feed back, but the reality is these days they want you do monthly subscriptions because it’s more lucrative for these companies. So please be careful when you get these apps and read the fine print. Most of them have zero customer support and when I help you if something goes wrong..Version: v12.33

I never got my mins that I earned.I downloaded this app, because I am in foreign country now and 1st I wanted to earn my mins, just to make sure app works. So I accepted this earn mins buy playing coin master. 1st of all I didn’t want to spent money before trying it. my plan was to earn mins and see if it work great then I will buy mins. So I earned 67 mins for playing game for 3 days, but I never got my mins and it is still missing. I tried reaching out, they were keep letting me respond to this automated emails back n forth then they just disappeared. I tried emailing to costumer service many times. Then I was like ok never mind and try buying the mins. They charged my card and the mins was never added into my account. So I had to call Apple to canceled my last purchase from this app. Such a scam. This is not legit app..Version: 11.27

Bad apThis app is horrible I watch something on tiktok about the orange dot it's dangerous I recommend not download it🤬.Version: 11.76.1

Para textingMy best friend Josh and I are very close. We’re both poets, and we’re both apart of the same poetry group online. I use TextFree in order to communicate with other group members & him as well, in order to send/receive pieces of writing & work from others. I can’t send/receive long/large texts, because for some reason it splits it into multiple different texts which makes it extremely difficult to copy & share work with. Whether it be recipient or sender, long messages are always cut into multiple texts which are frustrating. I want to be able to receive/send text messages without it splitting it into multiple ones. Normal iMessage doesn’t do it, but my TextFree app definitely does. Help?.Version: 11.23

Absolute garbageDo not download! It's a click bait ad scam, the text service offered never works because the app will constantly close out and try to FORCE you to download third party apps. Anything you tap will redirect you to the App Store. Scam. Poor quality texting experience and outgoing/incoming calls are hardly comprehensible and sounds like you are under water. They make you use the app or lose your number. So basically you HAVE to click ads to use their service, even if you pay monthly to "remove ads". That is an illegal way to offer services for "free". They also sell your information because I have never had problems until shortly after singing up for textfree..Version: 11.3

Needs fixing!When it was text free and before the recent update and it changed to pinger on my phone I used to be able to turn the app off. I loved this feature because I only use this app with my sons father who harasses me. He has no problem calling and texting 100 times a day (I’m under estimating it) and at all hours of the day/night. So I appreciated that I was able to turn off the sounds and he didn’t wake me up all night long. Now, no matter if I turn the microphone and sounds off in the settings it still rings when he calls. I don’t know how to fix this but please help, otherwise I’m in for months of sleepless nights..Version: 11.77

NekdifbebevbduxoqlnwbrI thought the application was free but it's the other person who has to pay.Version: 11.45.1

Inaccurate descriptionUPDATE: I emailed the developer at the email they provided in response to my review and again still never got a response. You don’t receive minutes for half the videos watched-if it doesn’t have an X to close the ad you will not be rewarded. I sent this problem to them as well with no response. They only seem to respond to negative reviews! Still missing almost 100 minutes from completing a paid offer. When you make a phone call-if the person does not answer, it will show 0:06 seconds, but take an entire minute each time. They also charge for calling 1-800 numbers when it clearly stated they are FREE! It used to be a good app, now it’s just a scam. I emailed twice and still have yet to get a response..Version: 11.20

Good app for those on a budget but......I love this app. It’s a pretty straight forward app that does what it says it does and straight up gives you what it claims it does. It gives you a phone number with the area code that matches where you live, as well as unlimited text messaging, and being able to collect free talk time minutes if you want. Best of all, it gives you a free voicemail. In my personal experience, voicemail availability might not always be possible for some budget/cheap phone plans. I use this for a basic phone plan to communicate with those that needed to reach me by phone. While I could technically afford to pay for a cheap phone plan, but I much rather save my money and only get it when I need it. For now, Pringer and Textfree is my main way to communicate on my mobile. There’s a few downsides to this app tho. One of which is I can only communicate via wifi due to me not having a data plan. Which is definitely understandable due to this being a VOIP system, but I still wish there was a way to try and get around that. Also to my understanding, if I make international calls, or any calls for that matter, the other person will get charged, especially if that person is not in Canada or the USA and as well as not using pringers and textfree. I can definitely understand why (reason being that is because people’s plans and what not) but still, that’s a bit unfortunate one way or another. Regardless though, this app and their textfree app is still better than most apps out there that I’ve used..Version: 11.68

Tested AppSo I phoned the number given to me by this app from another phone... and it came through as caller unknown w/NO TELEPHONE NUMBER associated. So if you miss a call and no one left a VM, you may not find out who called. Then I called the app from the other phone and did see the app number pop up. Next, I sent a text from app to phone. It worked. Then a reply from phone to ping app and it also went through. Then I phoned the app again and this time it showed the phone number on the apps call ID. Strange and inconsistent. The quality of the call seemed to be great with only a 1 second lag. The next day I phoned an 800 number that will always be in service and an automated system recording should’ve been heard immediately but for some reason when I phoned from the Ping app it just rang and rang and rang, then finally a message that the number is no longer in service played. (Again, that number is Never going to be out of service and it was dialed correctly). I phoned the same number again immediately after by pressing REDIAL... and this time it went to the correct destination and the companies automated system was heard immediately after initial ring. I believe the app is useful and “user friendly”; However, It seems to be inconsistent. Looking forward to improvements..Version: 11.80.1

It’s not very goodI still have it because it’s the only was I can text 2 of my friends and honestly it’s not free you have to watch videos to get calling minutes and you have to buy unlimited minutes if you want to call without have to watch a ton of videos. You get like 5 minutes each video and you have to have enough minutes or your cut off of calling until you have enough. It should be called text cheap not text free! And it’s very glitchy! I don’t really recommend this app if you don’t have to use it to text your friends or something like that. Try some other app and developers hint fix the glitches and make this app more free please. Take my word for it you’ll have way better reviews. GameNinja8708.Version: 11.44

Not dependableIt’s been few years and when I send messages people don’t get them even though it shows on my end they did I have lost out on a lot of deals and customers this way , I have 500 mpbs Rogers internet so there no way it’s that but when I receive message I get them fine no issues it’s not till after I realize the person never got my response and it’s a huge inconvenience. It’s always between the hours of 10:00 am -12 this happens the server for pinger I guess gets overwhelmed around those times they need to build a bigger server to handle all the customers I mean we are paying for it ..Version: v12.17

ScammyI’ve had my text free number for over 10 years now. Played the game of using the number for texting and phone calls. I believe the name Text Free is now untruthful. I received a text today and was told I needed to upgrade to a paid subscription to receive the message. That is in fact not Text Free. That is Text Pay. A name change of this app is in order. Please tell the in house lawyers, they likely already know, but it’s worth doing more due diligence before making this hasty paid subscription decision. I’m sure they know the consequences of this business decision and someone higher up should listen to them..Version: v12.18

Disappointed but considering another tryI’ve used Pinger for a little less than three years and was very happy until recently. I stopped getting notifications of calls and messages and ended up losing my number. Since I use this line for a specific purpose, it was not unusual for there to be few or no calls for long stretches. But, when it was brought to my attention that the number wasn’t in service, I clicked on the app and suddenly learned there were 16 calls or messages that NEVER gave an audible alert/rang or added the little number that pops up on the app on your Home Screen indicating there were messages. Add to that the fact that there are other apps that offer a cheaper monthly rate if you pay a year at a time(which I’m willing to do), and I’m leery about continuing to use Pinger. I’ll use it for a few more weeks and monitor closely to see if I get notifications. If not, I’ll be looking for a more reliable app..Version: v12.18

No Good For Calls NowEver since latest update which tells me “textfree is now pinger” i cannot make calls. When i make a call i cannot hear anything. The only thing tech support could tell me was to delete and reinstall the app. But I cannot do that, because that will delete all my texts from over 72 hours ago (their servers don’t store them) & i need to keep those texts. I would rate you NO STARS for this bs if i could. And even though my app that i cannot complete a phone call from is now called pinger, the app store has another app called text free which seems to be the exact app i had before they changed it to pinger. But i won’t try installing that one either now. I no longer trust your company. One update ruined my entire experience and opinion of you. I hope it was worth it.Version: 11.42

So so..I use this app very much for about 2.5 years and counting... I noticed that it hangs a lot... when i just click on the app it takes a while before i can click or do anythin.. then it works... this started happenin after of the app update.. ALSO, my main concern is that I want to retrieve my messages from when I just started using it 2.5years ago.. If I scroll up too much the app crashes... regarding to app hanging n freezin.. my iphone xr is up to date.. i hAve uninstall/reinstall the app... Im just getting a little frustrated with it... cuz when im tryin to respond to someone i hve to wait like 1 mins before the app can be active...Version: 11.49


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