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Wingstop App User Positive Comments 2024
Wingstop app received 30 positive comments and reviews by users. Can you share your positive thoughts about wingstop?
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Wingstop for Positive User Reviews
✓ Really love WingstopI do not usually write reviews but decided to do so today.I really love ordering from this company, the wings are always good and I really like that I can choose all flats or all drums. The place I used to order from did not offer that selection and sometimes I would receive less than the amount I ordered or just garbage quality. Wingstop has become my new favorite and has continued to be for the past couple of years. Very consistent and good. Sardellas used to be my go to but after multiple price increases and quality plummeting I am done with them…..Version: 9.2.0
✓ Easy to use but options are scarceIt’s super easy and quick to order from the app but I don’t like that we don’t get a lot of different options. Every time I order I have to call in to the restaurant immediately afterwards to make changes because the app doesn’t have enough options to choose from. I like the hot lemon wings, extra wet. But the app doesn’t give me the option for either of these things. There’s so many different flavours that aren’t available through the app. Another issue is when you select “more options” and it just says “extra well done”. Where’s the option for extra wet wings? Y’all need to give more options to choose from to keep customers from having to call in after using the app. Even the drink menu is scarce. My local Wingstop has a drink machine with so many things to choose from like Powerade, Vitamin Water, or even flavoured Coke. I know not all locations have such a variety but it would be awesome if the app could reflect the options of the store we choose to order from. Aside from these issues, though, the app is great. I just feel some improvements could be made..Version: 6.16.0
✓ Use APP!!I sometimes find myself ordering just for ease of use the app delivers. Not only do the wings always come out perfectly cooked to my specifications and on time at stone drive in KINGSPORT Tn, they’re correctly assorted and a complete order. I’m never missing anything and the staff is always smiling, I order using the app, super simple quick n very user friendly ! This place fills my happy place. P.S. Cajun fries are loaded with seasoning, to my liking, a little intense so lite is a suggestion if your not searching for that Cajun all in ya mouth feeling. And the ranch... I stuff my mouth with frys and pour the ranch in, but shhhh that’ll be our little secret!.Version: 5.6
✓ Bad wordingWhen I chose mix and match 10 wings and go to plain I thought that was the sauce and the little fine but print that says boneless is confusing I also thought mix and match meant flats and drums not boneless and bone in especially when I already clicked on the combo for bonein poorly written and should be fixed , because of this there was no point of ordering from the app because when I got to the store I had to wait for them to correct this causing me to still wait and there was no convience.Version: 4.11
✓ Convenient but....I’ve never had issues with the app. But I really wish the drink options would reflect what’s available in store. I’ve been to many Wing Stops in many states and all of them had the remix machine. The app only gives you basic drink options. I end up having to call the store to ask for an order update. Also the option to make your wings “extra wet” isn’t there. From looking at reviews it seems this has been a common complaint among patrons. I hope the developers make changes. Right now it’s seems like it’s been a documented issue for at least 3 years based on app reviews..Version: 7.1.7
✓ Options removedWingstop is my wife’s and my treat for the week - every Friday we order Wingstop. The app was great I could order it in just the right time to put my kids to sleep then go pick it up without having to step away. The new app is very good and easy to use, but recently they removed 2 key options that without them don’t allow me to use the app. Making the wings and fries well done and selecting if I want all drums or all flats. I use both those options every time I order but recently those options are not there. I’m going to call my order in today, but without these options that removes the convince of the app and ability to quietly order and time it out. Unfortunately this might lead us to order from somewhere else moving forward. I will def update the review / stars if this gets fixed..Version: 5.0.2
✓ Love the update!The app looks so much more appealing than it did before and is still very easy to use. I hadn’t ordered Wingstop in a while due to dieting but I’ve started going again every once in a while, and I was impressed at their new items. Although a little disheartened at the loss of the original lemon pepper flavor, the new lemon pepper is just as good, and not spicy (which was my main concern about the change). Oh, and I was also impressed that they now deliver, and the price is reasonable! I haven’t used delivery yet, but I will try it soon..Version: 5.6
✓ You used to be able to...I was going to complain about certain options no longer available, but I happened to “stumble” across them. It would be better if these options would “show up” either underneath your initial selection, or to the left or right. This way, the user won’t have to “stumble” or accidentally discover that these options are still available. (I’m talking about requesting either all drums or all flats, or requesting to have your wings extra well done.) One last suggestion, when choosing what flavor of sauce, you should have the options of, little sauce, regular, or extra wet, occur below the count number. Again, this way they are in a logical place, and the customer doesn’t have to “stumble” across it way after ordering. ****Also, I’m super disappointed that you no longer have the Teriyaki flavor for wings!!.Version: 6.16.3
✓ Wingstop App! You gotta be slowThis app is quick,Effective and straight to the point. I would recommend getting you a login because it keeps up with your orders and your transactions as far as when you order, what you ordered and you can quickly re-order the same thing if need be. I would also recommend saving a card on file, it makes it more efficient and quick to order your food but overall I love Wing-stop and they're my overall go to for chicken!.Version: 9.2.3
✓ Great job RubyI went to this Roseville on sunrise Wingstop location for about 5 times. Every time I go here, I’m so impressed with their customer services, food quality and cleanliness. Manager Ruby, always greet me with my first name and a big smile on her face. Other team member also very cheerful when they greet customer. I, myself am in customer service industry. I understand how hard it is to keep a happy face all day. I never write a review in my life. This is my first ever review I wrote. I guess I’m not a review virgin anymore. I just want to say “great job” to Rudy and her team. I very appreciate you..Version: 4.11
✓ Horrible Service!!!I placed my order online based on their advertising it was supposed to help eliminate the wait well not in my case! I watched order after order go out the door of people that had come inside and placed their order, even one huge order that was over $134 went out before my little single order!!! No one apologized or offered even an plausible explanation of what the hold up on my order was. I had to request a manager to get my order finally and she was in too big a hurry to even be polite, it was basically hand me my bag and turn around and walk away!! I do not recommend this location at all!!!.Version: 4.11
✓ Can't reorder if any part of past order is unavailableDon't know why apps mess this up so much. If a past order has any part that can't be added, or if there's any issue, it doesn't make default decisions, it just throws the whole order away and teleports you to checkout an empty cart. For example, I tried reordering my past order from August. It popped up an error saying I need to make a drink selection, then just plopped me into an empty cart. Had to start from scratch. Still, the ordering process was relatively effortless and went through okay. Only complaint is this wild reordering bug..Version: 8.4.0
✓ Wow is all I can start with,,Call Jay even though they were all going through this epidemic and we’re trying to revive ourselves and come to a new living environment and having or locals restaurant owners or just business owners am literally just drowned but still survive than done things that they’ve never done before for employees to continue to be able to survive in this epidemic situation that were in but it was really really nice to see a brand new menu more choice is more more different choices than what it used to be and then the website is a lot more friendlier than what it was so kudos to the webmaster on that but I will net my experience with you guys as always been awesome and now it’s even gotten better thank you so much kudos to you and I’m on my way to pick up my order.Version: 7.1.7
✓ Great appI gave it 4 stars because while it is great it is still lacking in one thing. Over all it’s super user friendly and easy to navigate. Very straight forward and resembles their website, so ordering was nothing out of the ordinary or challenging. I noticed that on the app page it stated they just incorporated signing in with an Apple ID for Iphone users. This feature was big for me as I sign in with my Apple ID for most of my food ordering apps. However, what it lacked and what made me not give this 5 stars is it is missing the option to use Apple Pay. That is it, and I know with time it can be added. *** I hope Apple Pay can be incorporated sooner than than later. That would make this a perfect 5 star app for me! It’s is still a great app to have and utilize during this COVID-19 pandemic. Definitely recommend ordering ahead of time to minimize wait time in line..Version: 6.19.0
✓ Easy App to use quick email confirmation.The wings are great. The food is a little pricey and I wish they emailed or mailed coupons out more regularly but the food is fantastic. The app is really easy to use and understand. The order process on the app is easy quick and fast. The email confirming your purchase is really fast and it makes the whole thing easier when you arrive at the store front. Also the storefront has priority parking for online orders so there is always a quick easy access parking place to run in and pick up the order and run back out to go home..Version: 4.11
✓ Very user friendlyI am a mom of four kids, but I am a lifelong vegetarian so I personally know nothing about chicken. This app makes it extremely easy to order, down to splitting the seasoning between two flavors even with a small six pack combo. You can order a family pack and customize the wings to everyone’s liking, splitting between several different preferences. The kiddos love this customization feature. As far as food ordering goes, they have aced the concept of “user friendly”..Version: 8.5.2
✓ YumThe Wingstop app on iPhone is fantastic! It's user-friendly and easy to navigate, making ordering my favorite wings a breeze. The app also allows me to track my orders, view my past orders, and even schedule future orders. I love the convenience of being able to order my food right from my phone, without having to wait on hold or in line. The app's design is visually appealing and adds to the overall positive experience. I highly recommend the Wingstop app for anyone who loves their wings!.Version: 9.1.2
✓ The need raisesThis location has been very consistent since I’ve lived in Jackson Ms. They staff needs raises. You have lovely location however the facility needs a bigger driveway since the back parking lot is so small. This warrants safety issues with upcoming traffic if you’re trying to turn in the parking lot. Perhaps make it a round about style drive through. The location deserves it and the people who pay money to come there deserve safe and easy parking. Aside from that great awesome job staff and keep up the good work. The community counts on you from customers to dashers and other food clients! Thank you WINGSTOP State street!!!!!!.Version: 9.2.5
✓ Great app butI love using the app to order. Its so much easier than calling and talking through your order and sometimes getting put on hold when you call...but i’ve noticed some small things you CANT do with the app that I hope gets implemented one day. I love ordering my wings with 2 flavors mixed, but that option doesnt exist on the app. I end up having to call the store to place my order to get Lemon Pepper Original Hot flavors on half while getting a different flavor on the other half. Its my go to order so I stopped using the app since I dont get the option to mix two flavors. Still a great app though and works as intended with no bugs..Version: 6.11.0
✓ Saves prior orders, allows complete customizationThis app is awesome. Once you login, you can easily select re-order for prior orders, delivery, when you want it delivered, and changes like where do you want more or less seasoning. The fact that you can edit each item however you want it makes it so convenient to order exactly what everyone wants. It definitely helps that the food is always great, and because of this app I know I order more often because they make it so easy!.Version: 5.6
✓ App is below averageWhat is missing? is full customization of orders mix and Match. you want 5 Lemon peppers mixed with 5 hot ones let me get them. You have pre-set orders of 24 wings that add up to $75 dollars at check out. I don’t need 24 boneless wings. For 2 people. I want to Make my own mixed order. let me pick what I want to buy. Let me make the order not you. That’s what this app is missing. Fix that and it will be a real app full Cutome have it you’re way orders For each persons needs. A 1-10 this app order system is maybe a 3 tops. Below average..Version: 8.8.4
✓ So easy and convenientI placed my wonderful order with this application and it made my life so much easier. Just pressing on the icon from the App Store was the most perfect innovation ever. Not only did I place my order for takeout. I was able to pay for it right then and there. It also told me how much my food was. This has never ever been possible for me in my life. I want to thank the wingstop gods for blessing me with this experience. Let me humble myself to the presence of the application on my cellular device..Version: 9.2.3
✓ Outstanding ServiceEasy to use, simple to understand! You don’t have to worry about your messing up your order because the app allows you to preview the order and price before checking out. My favorite feature has to be the Favorites, you can add a custom order to your favorites list to reorder another time. This makes it easier to make an order when you’re feeling hungry because it saves the previous order. You can also preview these favorites as well, so when you’re ordering for the superbowl or some other event, you’ll have your order and your cousin’s ready to be placed!.Version: 9.2.2
✓ Saves me time...Going and making your order or simply calling in are ways to make your order but it’s time consuming and sometimes they don’t even pick up the phone or take forever for them to get back to me especially when there really busy at times but I get it I can’t hold that against them. This is app gives me better control over my experience and it’s easy and it saves me a lot of time so this app in my opinion is really good and more people need to use this app so they can save a lot of there time cause I know how precious can be but with this app it wasn’t such a problem.Version: 7.1.5
✓ Tonight’s serviceI really like going to Wingstop so I gave you the five stars cause most of the time it’s great. But tonight I put a on line order in and showed up maybe five minutes from the time it gave me but when 30 minuets went by I asked about my order she said they are waiting on fries I’m ok but right when I sat down they called my name so I got my order and ate a fry and it was cold. All she had to say was I’m sorry we forgot your order. We are all human we make mistakes but just be up front. I was just upset cause they weren’t. I will continue to go there cause it’s great food but just be up front. Thank you.Version: 4.11
✓ Litty Like A Ti**yLOOOOOOVE Wingstop. I appreciate that they appreciate a variety in flavors. I live in a small town and Wingstop isn’t the only place for wings but the only competitor for a variety in wing flavors is Buffalo Wild Wings. While I love me some mild wings… I’m in love with the Spicy Korean, Louisiana Rub & Garlic Parmesan flavors that are accompanied with the crispiest of wings from Wingstop 😍😍 AND the Wingstop FINALLY allowed paying ahead through the app. Hallelujah 🙌🏼 That’s all they were missing was that one small feature. Everything else is already a great time, every time 🤤.Version: 9.0.0
✓ Semi-adhd friendlyEasy to navigate, easy to make changes. You should be able to choose more than 2 alterations for the sides. For example, Fries with Fry Seasoning, Extra Seasoning, AND Parmesan. But you can add everything you might need to your order. Even extra dips & sides of wing flavors. I like when there’s at least one text field to make a note, but that is not on the Wingstop app. My location never forgot anything so far, and I always order online. But after I tried Hot Honey, I cannot eat here unless Hot Honey is offered. Crossing my fingers they add it permanently!! Oh, please! 🤞🤞.Version: 9.1.2
✓ Good, but needs an editing optionI order Wingstop often, as there is a location nearby my college, however one improvement I would like to see is an option to change or edit orders. Just a few minutes ago I ordered and put the wrong pickup time in, an hour before I actually want to get it. I tried calling them, but their phones are down, and now I’m basically screwed, since I don’t have time to walk over there, as my class just started. An option to edit orders on the app would solve a lot of problems..Version: 8.8.4
✓ Amazing over haul from the ground up!The app has finally gotten a long over due redesign, I think it should’ve been like this two years ago at least. Anyway, the app now actually looks like a lot of effort went into it and it no longer looks like a cheap and generic design. Awesome work! My only suggestions are that we should be able to add a valid payment card in the settings without needing to use it for an order first, especially since it was used and recognized prior to this over haul. And the starting an order button covers up the nearest/favorite location on the home screen so that was a bit confusing at first. Maybe change that around some? Again, awesome design!.Version: 5.0.1
✓ Great!I work right by this wing stop I am in there constantly. Used to just walk right in from across the street. I befriended a lot of the staff we all eventually knew each other's names and my order so when I ordered from the app the first time they knew it was me and were on top of it. It's wonderful. Easy to navigate. Not bogged down by unnecessary graphics and special offerings everywhere. Clean and simple. Love using this app. Especially since it saves my two favorite orders to just a simple button!.Version: 4.11
😕 Wingstop Negative Reviews
