ASOS - Discover Fashion Online App Support

ASOS - Discover Fashion Online App User Reviews

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ASOS - Discover Fashion Online Pros

✓ 10/10Super awesome app, would highly recommend for anyone looking to start or add to a wardrobe. Seamless browsing experience and super wide range of brands and styles, I also love the free international shipping!!.Connor :))))Version: 4.44.0

✓ International orderingI loved ASOS ... all my clothes and shoes are from them. I even got my kids into them so the whole house style is on 10! However I had to delete the app and no longer be a customer due to a recent site update. I am stationed in Germany but would shop from their UK website because i prefer the UK clothes style, it comes quicker than ordering from the US but mainly because the language is in English unlike ordering from the German site. I can’t use the German website because I don’t speak or understand the language and there is no option to change the language and using Google translate is a pain. Customer service said they think the site updated and change that option I had before . It’s very unfortunate so I guess I take it as a sign to look for another store or stop shopping and save money. I wish they fix this I or change it back cause they just lost a customer ( and more fellow military customers).Well good ASOS.TobagogurlVersion: 4.44.0

ASOS - Discover Fashion Online Cons

✗ Never Order From Here!!!I ordered from here for the first time, I was leaving for vacation and paid extra for express shipping. I waited till the estimated delivery date and nothing had changed in the tracking information. I then reached out to customer support to ask if I was going to receive the package on time because I had items specifically ordered for this trip. She assured me the delivery company delivers till 9 and that it would be there. I waited till 11pm and it never arrived. I then talked with another agent who told me I needed to talk to someone the next day, I explained to them it was already 11 pm and almost the next day so I don’t understand why I had to wait an hour to talk to someone else. I was getting very frustrated because my package was not there on the correct date despite paying extra. They all kept giving me the run around. I asked them multiple times what time it would be there because I was leaving for vacation and now the package had to sit on my porch for a week on a busy street. It probably has been stolen. They customer service was terrible and I will never be shopping with this company again..("-....-")Version: 4.96.0

✗ Terrible customer serviceI really like the app and the range of clothes available but I have had countless issues with my orders and customer services are so awful. I recently placed an order, received my confirmation email fine and then an hour or so later I was told that the item is out of stock even though it was available for purchase. I spoke to customer services and they advised that the item is in stock and prompted me to place a second order, low and behold, the exact same thing happened again. I now have to wait up to 10 days to get £100 back for items that I never even received. Went back to customer service and guess what they said…to place another order! No one at customer service would tell me exactly how many items are in stock or the date that the stock was replenished. I was offered a measly 10% discount which I refused because if I have to get back in contact with them about the same issue, they will likely refuse to rectify the issue as they can turn round and say that the 10% discount they offered counts as a resolution. I explained this to the advisor and he sent me the discount anyway and tried to end the chat. I was on a chat for almost an hour and was passed over to 3 different advisors. All of whom could not answer my specific questions and took ages to respond..Cancelsnapchat”myAI”Version: 5.4.0

Is ASOS - Discover Fashion Online legit?

✅ Yes. ASOS - Discover Fashion Online is 100% legit to us. This conclusion was arrived at by running over 458,249 ASOS - Discover Fashion Online user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for ASOS - Discover Fashion Online is 93.1/100.

Is ASOS - Discover Fashion Online safe?

✅ Yes. ASOS - Discover Fashion Online is quiet safe to use. This is based on our NLP analysis of over 458,249 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for ASOS - Discover Fashion Online is 95.1/100.

Should I download ASOS - Discover Fashion Online?

✅ There have been no security reports that makes ASOS - Discover Fashion Online a dangerous app to use on your smartphone right now.