Lowe's Home Improvement App Support

Lowe's Home Improvement App User Reviews

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Lowe's Home Improvement Pros

✓ Love Lowes with one big exceptionWe used to shop only at Home Depot but they changed their rules to often. Lowes is far better BUT they should do something about their phone lines. I have waited on hold for many hours. Yesterday I stayed on hold to talk to someone to see if the item I wanted was in stock. I live too far away to drive there to see if they had it. I needed it that day. I waited on hold and then someone would pick up and hang up. This happened 3 times. Ten months back I ordered a large appliance and I was given an approximate date of the delivery. The delivery date was set back over and over again which I think was the manufacturer’s fault, BUT when I called to check on it I never could get a person to answer. I’d always have to go in the store to get updates. Almost always I would get conflicting information. BUT my main complaint is the phone service. You NEED to find a way to get your phones answered. I have spent well over $50,000 this year at Lowes and have tried making many many calls so that I didn’t have to drive there. It’s a very disgusting feeling when they don’t answer or hang up or my call got dropped by my cell phone. I’ve put my phone on speaker and continue to work, but finally after more than an hour I’d hang up. This just isn’t right. I just bought a house to remodel and then resell so I need to have communication with you..LotgarVersion: 22.11.1

✓ Best Day Ever!Well I just walked into the Leeds Lowe’s out here in Alabama, and the first person I walked up to (Melodie) knew exactly how to help! She got me started applying for a Lowe’s Pro membership, and introduced me to David who helped me with some unforeseen complications in the process. Together the two of them helped me get the best possible price I could hope for, a safe product delivery on my time, and personally walked me through how to use the Pro website. At checkout, they handed the reins over to their resident computer whiz Katha who patiently helped me tie up up an excellent customer service experience! Aside from the fact that these people are so lovely and make me want to come back just to see them, they took care of all my needs quickly, efficiently, and kindly! Not to mention the store is clean, well-organized, and always has toilet paper. I often enjoy my time spent in the Leeds Lowe’s, but these people have sold me on being an exclusive customer. Thank you so much you guys, and to everyone else… Lowe’s Pro is the only way to go!!.ChokingHazardVersion: 22.10.3

Lowe's Home Improvement Cons

✗ Delivery date SNAFUOrdered a dishwasher online. It said someone would contact me to confirm delivery two days later. No one did. I started trying to reach someone the next day. What a joke. On the delivery day I finally spoke to a human being but he couldn’t help me fix Loews mess - they failed to schedule the delivery & my dishwasher was waiting for me 45 miles away - but it would cost $300 to be delivered!!!! I would have to call the store 45 miles away to cancel the order!!! I would have to beg plead with whoever to see if I could get a local dishwasher delivered in the same time frame. ZERO help from the main customer service people. ZERO the only real help I was offered was from the delivery manager at the local store. Unfortunately he can’t control what my local store would do. I’ve ordered a second machine - with a two week delivery window - while I’m STILL waiting for a status on my first order. The fact that I’ve had to spend so much time trying fix their SNAFU is unbelievable. Oh and to top it off I can’t CANCEL the original order!!!!!! I figured if I’m going to wait longer I’ll buy it from Home Depot - but I can’t cancel the order!!!!!!.Bay area SNAFUVersion: 22.10.1

✗ No saving favorites & “Update Go to App Store” in a loopFor almost a year, I’ve been extremely frustrated & disappointed in the Lowe’s App b/c I could no longer save favorites. This was one of the ways I decided on products for our upcoming home renovation. As we got to that area of the home I would have already had ideas on what I would want to purchase from Lowe’s. Including kitchen appliances! Tonight I go to the app and get a pop up screen that instructs me to Update the app & a link is available to “Go to the App Store. [iphone XR] I tap the link go to the App Store & there is a downward facing arrow as if the app is not downloaded. Okay, it should be, I just clicked on it... then it “downloads” & Update bubble appears in its place. I tap Update, it goes through the circle motion & now the Open bubble appears. I tap it and it returns the app only the Update Available Go to the App Store pop up is there again. I cannot access the app at all b/c of the pop up. I tried force closing both the App Store & Lowe’s app, also restarted my phone, then go through the entire process again. Download. Update. Open. The pop up continues to appear. It’s in an infinite loop! March 7, 2021 I am so disappointed that Lowe’s let the bug continue that did not allow you to save favorites & now I cannot even enter the app at all?! Developers! Do you hear me?!.ImluvndabeachVersion: 21.2.4

Is Lowe's Home Improvement legit?

✅ Yes. Lowe's Home Improvement is 100% legit to us. This conclusion was arrived at by running over 880,557 Lowe's Home Improvement user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Lowe's Home Improvement is 91.3/100.

Is Lowe's Home Improvement safe?

✅ Yes. Lowe's Home Improvement is quiet safe to use. This is based on our NLP analysis of over 880,557 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Lowe's Home Improvement is 93.3/100.

Should I download Lowe's Home Improvement?

✅ There have been no security reports that makes Lowe's Home Improvement a dangerous app to use on your smartphone right now.