Lowe's Home Improvement App Support

What is Lowe's Home Improvement? Description of Lowe's Home Improvement 2100 chars

Home to any possibility
Whether you’re a Pro or have a DIY project on your mind, our app lets you search and shop thousands of products— anytime, on the go.

NEW! EXCLUSIVE PRO EXPERIENCE
A new experience just for Pros is here. Simply sign in with your Pro account and get access to all the Lowe’s for Pros features that make running your business easier.

AISLE & SHELF INFO
See aisle and shelf information right on the list page—so you know where to go in store. Plus, toggle with a switch to shop only at your preferred Lowe’s store.

MOBILE CHECK-IN FOR STORE PICKUP
Track your pickup order in real time on the home screen. When it’s ready, check in to let the store know you’re on the way so they can have your order waiting.

VIEW IN YOUR SPACE
See a product in your space before you buy, with augmented reality. Using your phone’s camera, scan the room and drop the product in your space to see it to scale.

STORE FINDER
Find the store that’s nearest to you along with the phone number, address, directions and drive time estimates. Plus, set your preferred store to get inventory, product locations and pricing*.
*Remember to allow location services to get the most accurate information available.

INBOX
Get messages with special coupons, deals and exclusive promotions sent right to you.

WEEKLY DEALS
Check the weekly ad for deals at your preferred store. View page by page or by department.

CUSTOMER RATINGS & REVIEWS
Read what other users are saying about appliances, tools, home décor and beyond! Plus, write your own reviews and easily upload images.

COMMUNITY Q & A
Ask questions and get answers directly from manufacturers or other customers.

QUICK LIST & LISTS
Create a Quick List to keep projects organized. Tap the heart on any product page, scan a barcode, or type notes to add to your list—no sign in required.

ORDER & PURCHASE HISTORY
Keep track of pending and completed orders all in one place.

LOWE’S ON APPLE WATCH
Add your virtual mylowes card to your digital wallet, access your Quick List and find your closest Lowe’s store.

Lowe's Home Improvement App User Reviews

What do you think about Lowe's Home Improvement app? Ask the appsupports.co community a question about Lowe's Home Improvement!

Lowe's Home Improvement Pros

✓ I LOVE LOWE’SIf you have never been to one, you really need to stop by one, walk around any take it all in, look at the Seasonal Decor, from Patio Furniture, Fall Decor, Halloween, Holiday Decor. There is always something fun and new that you wouldn’t expect. I love their Garden Center, if you feel a bit lonely or sad, there is nothing like seeing all the variety they have, even in the winter months. I love being able to look at the items in person at the store, but the app has waaaayyy more items that you never imagine a Lowe’s would have just think about something and type it in! It’s crazy and yeah you can order it. Also some Lowe’s have different items in store so always visit them too when you are out of town! Good luck guys!.Jahart07Version: 21.9.1

✓ Don’t forget to press the “in stock” button!You can find out what Lowe’s has in stock and even what isle and section of the store it’s in BUT you must follow these steps, especially when online shopping to do curbside pick up. Step (1) Select your location at the top of the screen you want to shop out of. (2)Search very general, simple terms in the search bar (3). After your results show up click the Free Pick Up In Store Today button on the left hand side of the screen and from there you can start to refine search results to get more specific. If you don’t click this button it’s going to show you everything you can get in the store that day and special order products that can take several days to weeks to arrive. If you can’t click it, there isn’t anything like it in stock or you need to change your search terms..RiloKiley1000Version: 6.6.0

Lowe's Home Improvement Cons

✗ Could be betterCurbside through the app offers no availability window (as in ready in 2-4-6 hours), so customers have to place an order and just wait to be contacted that order is ready. Home Depot, Walmart, Target and Safeway all offer windows (ready for pick up in 2 hours, etc), which makes it much easier for customers to plan their order pick ups. There’s no info in the app about curbside and if you search for the phrase you’re taken to the web. Those pages say we’ll need to call after parking in a designated spot. This app seems 2 years behind the curve because all the other businesses that have curbside also have Bluetooth tracking and in-app check in. Who wants to call and talk to a rando just to say “I’m here” lol. Lastly, adding items to my cart and then having to switch 15+ items individually to curbside is tedious and lame. If you want people to actually use curbside try making it more user friendly..BadBrain13Version: 22.11.1

✗ Do not use this app - not worth the phone storage spaceThis app seemed like a good idea but is not ready for prime time. I ordered an expensive item and received a phone call around 6 am from an employee’s personal mobile phone the next morning saying the item was not in stock and to call back. I called back and left a voicemail message; no call back that day, the next day, or the day after that. Called the store and had two call drops and was kept on hold for 20 minutes before talking with someone. She said she would call me back in 30 minutes. That call never came. There’s no way to cancel orders in the app so I had to call the corporate number and wait 2 hours for that call back. In the time it took to cancel my order I was able to purchase my item at a different store. Based on previous reviews from months ago, this is clearly an ongoing unresolved issue with the app. I don’t think high sales volume is a good enough explanation for how disappointing my experience was. Stick with the web site for online orders..NotJillScottVersion: 20.11.1

At Lowe's we want to make shopping for all your home improvement needs easy, that's why we've created our new Flooring Visualizer tool to help you in making your next floor selection. See how a flooring type looks in a room of your choice, compare tw....