U.S. Bank Mobile Banking App Support

What is U.S. Bank Mobile Banking? Description of U.S. Bank Mobile Banking 3539 chars

Easy banking and investing with the top-rated1 U.S. Bank Mobile App.
Security at your fingertips
• Log in with your credentials for digital services at usbank.com. Don’t have online access? Enroll with the app.
• Be alerted to duplicate charges, suspicious activity, and low balances.
Manage accounts and cards
• View accounts & balances in one spot: checking, savings, credit cards, loans, and more.
• Securely access credit scores.
• Set travel notifications, lock & unlock cards, and more.
• Add cards to mobile wallet.
• Select your language preference – English or Spanish.
Personalized Insights
• Review monthly spending in key categories, like Food & Dining.
• Get recommendations on how to save and grow your money based on your spending history.
U.S. Bank Smart AssistantTM
• Manage accounts by asking "What’s the routing number for my checking account?"
• Move money by saying “Transfer $50 from checking to savings."
Easy money movement
• Send & request money with friends and family using Zelle®3.
• Quickly deposit checks, now with increased limits.
• Pay & manage bills in one spot.
• Make transfers between U.S. Bank accounts.
Explore products
• Find new accounts, credit cards, loans, small business accounts, & more.
• Apply from the app and often get a decision within minutes.
Help when you need it
• Explore the Help Center for answers to commonly asked questions.
• View banking demos on Digital Explorer.
• Schedule an appointment with a banker or get real-time support with Cobrowse.
• Locate branches & ATMs near you.
U.S. Bancorp Investments, an affiliate of U.S. Bank
• View U.S. Bancorp Investments accounts & balances.
• Make transfers between U.S. Bank accounts & U.S. Bancorp Investment accounts.

1. Industry benchmarking firm Keynova Group ranked U.S. Bank #1 for mobile app in its Q3 2021 Mobile Banker Scorecard.
2. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. U.S. checking or savings account required to use Zelle®. Requests for money with Zelle® sent to a U.S. mobile number require that the mobile number first be enrolled with Zelle®.
U.S. Bank and U.S. Bancorp Investments is committed to protecting your privacy and security. Learn more by visiting U.S. Bank Consumer Privacy Pledge, the U.S. Bancorp Investments Privacy Pledge, and the Online Privacy and Security Policy. The Digital Security Guarantee | Mobile and online security | U.S. Bank (usbank.com) protects customers from fraud loss. For more information about U.S. Bank Mobile Banking, please visit usbank.com/mobile or call us toll-free at 800-685-5035.
Investment and insurance products and services including annuities are:
Not a Deposit ● Not FDIC Insured ● May Lose Value ● Not Bank Guaranteed ● Not Insured by any Federal Government Agency
For U.S. Bank:
Equal Housing Lender. Credit products offered by U.S. Bank National Association and subject to normal credit approval. Deposit products are offered by U.S. Bank National Association. Member FDIC.
U.S. Bank is not responsible for and does not guarantee the products, services, or performance of U.S. Bancorp Investments.
For U.S. Bancorp Investments:
Investment and insurance products and services including annuities are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank.

U.S. Bank Mobile Banking App User Reviews

What do you think about U.S. Bank Mobile Banking app? Ask the appsupports.co community a question about U.S. Bank Mobile Banking!

U.S. Bank Mobile Banking Pros

✓ Thank God for this App!With Covid things are hard enough. I am self employed and get checks randomly and sometimes more than one at a time and I live in a rural city. Our bank has been by appointment only since the beginning of COVID and the drive thru lines can be very long......so needless to say this app is a godsend! It’s very user friendly and has helped us to not worry about getting checks deposited. I only wish I had started using it sooner! I do miss my US Bank friends but I’m glad everyone is being safe! Thank you! As of late this app has not been working well. Many times it has required me to change my password for the reason that I have logged in wrong too many times when I have not logged in at all. That is frustrating!!! Also lately I am not able to deposit checks when I sit down to do so before the end of the day. It says system error on your end try later. This is very frustrating as I did not go to the bank before they close because I rely on the app. I’m not sure what has happened with this app as it used to run great………frustrated with it lately!.Miller, JVersion: 3.0.4807

✓ Love this bank - HATE THE APP: UPDATEUPDATE: They heard us, guys! They fixed the app and now life is SO. MUCH. EASIER! Thank you, U.S. BANK for appeasing your customers!! :) :) This has nothing to do with the bank. My gripe is the new, updated app. They took an easy, user friendly banking app and completely screwed the pooch. What was once face recognized to open app, now has you log in with your user name, hit password, then face recognition pops up. After that you’re still required to hit log in, are taken to another page to hit the banks app, and then you can finally sign in. I’ve been playing with this since the “upgrade” and there is no simple way to log in. It used to be one step and done. Now it’s a process. For the love of God, change this back to the way it was. Even transferring money between accounts is ridiculous. I would give the new app ZERO stars if it were an option. It’s so bad I’m ready to go back to the old fashioned way of calling an operator for my banking needs. I want the old app back!.CLBajekVersion: 3.0.5339

U.S. Bank Mobile Banking Cons

✗ Why change is not always better.I consider myself very functional in modern device technology. I typically have a very change positive attitude. However, I am tired of change for change sake and not happy with the new update. I don’t know why developers think a new update means change everything and force end-users to re-learn how to do the exact same functions as the previous app. Make it look better, add more functionality, add greater security....fine, awesome but why reconfigure every thing on the surface. Now I have to muddle through figuring out a NEW way to complete the exact same tasks, only now with new bugs and reduced speed. It now takes twice as long to pay bills as the previous version. If you’re going to make me watch the infinity circle spin whilst the “new and improved” app navigates it’s program; at least you could program some upbeat elevator music to pacify my impatience. The new steps are different and not intuitive at all. The problem is I have no other choice of apps for US Bank so I’m stuck suffering through inept app design created by developers that apparently don’t use banking apps. Of course don’t get me started on now being forced to wait through the many updates inevitably coming in the hopes of correcting bugs that had already been solved in the previous version. By the way; “faster app” may need to be addressed in your advertising before some ambulance chasers decide they can make a few $ for false advertising..DsanterVersion: 3.0.10

✗ Awful new forced paybill updateUpdate: 6 mo later- I still hate the “you must use bill pay” to make internal transfers to various places like my line of credit! NO I don’t want to use your silly bill pay, every time it overdrafts and automatically transfers hundred to my line of credit. No No No!! Put the option back to let me make my OWN internal transfers !!!!! I want to make multiple transfers to that line many times a month. I don’t want to make one monthly bill payment, that is already autodrafted. Let me transfer to and from my own accounts. - I hate the new version of U.S. Bank app because it won’t let me ignore pay bill sections, I don’t want to pay a bill, I don’t want to set up a payor, I want to simply transfer my money from one account to another account, (like Ive always been able to) like the mortgage account or the escrow account or the line of credit account but it won’t let me it won’t even let me get to my mortgage payment details page it keeps forcing me to go to try to set up a payor as a pay bill, this is wrong! I want the old version back so I can transfer money between my own accounts and stay out of the pay bill section, I dont use paybill at usb, and I shouldnt be forced into that menu. I do not want your bank to “help” me by forcing “integrated help” inside my account. Not everyone needs pay bill or to setup payors. Bring back the simplified more adaptable transferring between my own accounts!.ArthavenVersion: 3.0.5643

New mobile app features, just for you! o Get a head start on bill pay as it is now a part of onboarding to be sure you have everything you need when downloading the app. o Easily minimize your chat window when talking with customer support and perf....