Shop Disney App SupportDisney

Shop Disney App Support

4.76589 star

Total 84,797 Ratings

What is Shop Disney? Description of Shop Disney

The shopDisney app is the destination for the largest selection of authentic and exclusive Disney, Pixar, Marvel and Star Wars products. Discover, experience, and shop—whenever you want and wherever you are.

The largest assortment of official Disney, Pixar, Marvel, Star Wars, and National Geographic products available anywhere!

Explore a curated selection of the best products from Disney Parks and Resorts, licensing partners and global collaborations.

- Shop authentic Limited Edition and Limited Release products.

- Check out quickly with express payment options—including ApplePay.

- Hear about our best sales with push notifications.

- Discover new items with personalized recommendations.

- Track your order and view order history.

- Add your favorite items to your Wish List and share with family and friends.

Note: Some features in this app will require your full name, country, birthdate and email address. To facilitate the sign-in process, the app will also require access to your email address, stored within your Disney Account.

This app includes the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases.

This app provides you with the option to receive push notifications, which may include information about products and offers. This app will request access to your camera to scan product barcodes and credit cards for purchases.

Terms of Use:

Privacy Policy:

Your California Privacy Rights:

Do Not Sell My Information:

Shop Disney App User Reviews

What do you think about Shop Disney app? Ask the community a question about Shop Disney!

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Shop Disney Pros

Love the merchandise but the App is awkwardWhen first getting on the app, it is hard to find the search feature. Push the screen downward and scroll back to the top. Then you can see it. Next, when trying to buy something, finding where to add it to the cart is very difficult. Sometimes one just has to push the screen downward and upward, then a bar appears at the bottom..MinniewantstolearnalanguageVersion: 5.3

Better buy them fast!I’ve been using the app for two years and it just gets better and better. Checkout is much smoother than in the past. I also like that they have a nice large selection and deals most of the time. One word of advice, if there is something you like on the app, get it fast. Ive left things in my cart to buy later only to find out it is old out. They have some heavily discounted flash sales but have to move fast!!!.SohoDragonGirlVersion: 5.2

✓   Shop Disney Positive Reviews

Shop Disney Cons

ScamDon’t buy from them, they just scam you. I purchased the limited edition Esmeralda doll 6 minutes after she went for sale on the 10th (she didn’t sell out till like 2 days later). Shop Disney marked my item as shipped on the 12th and took my $140 for her. I contacted a week later because the tracking still said USPS was waiting for the item from Disney. Shop Disney told me to wait for the tracking to update (which is ridiculous). It’s been almost 2 weeks since the dolls release and there still wasn’t any updates, I knew Disney still hadn’t shipped the item. Today I emailed them and said give me my $140 back since you still haven’t shipped my item. Within minutes I got verification emails that my item was being returned and I’d get my money back within a few days. It was literally a scam. That means if I never messaged Disney about my item, I wouldn’t have ever got the item and they were just gonna keep my money. They clearly knew they didn’t actually ship my item otherwise the return would not have been instant! They lied to me about it being shipped and since I called them out they are now ignoring my emails. Extremely unprofessional and nothing I would have ever expected from Disney. It’s really upsetting because I am a HUGE Esmeralda fan, so I’m very sad I can’t even get the limited doll I PAID FOR the day she came out. She’s not out of stock and I will have to buy her from eBay or scalpers. Thinking of canceling my Disney plus if Disney is going to be scamming me..Starwarrior2014Version: 9.4.0

Charged TwiceI shopped at the Twice Upon A Year Sale and got some really great deals. However, the app kept crashing while I was making my purchase and I ended up being charged twice. The extra charge has yet to be removed after nearly a week. I made two calls to customer service— the first person said that the extra charge would be refunded after my order shipped and that this happens sometimes when ordering through the app. When that did not happen, I called again and that person said they were refunding me and that I would see the refund within a day. Since that has not happened, I now have to call customer service a third time..CA Disney EnthusiastVersion: 9.6.1

✗   Shop Disney Negative Reviews

Is Shop Disney legit?

Yes. Shop Disney is 100% legit to us. This conclusion was arrived at by running over 84,797 Shop Disney user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Shop Disney is 91.3/100.

Is Shop Disney safe?

Yes. Shop Disney is quiet safe to use. This is based on our NLP analysis of over 84,797 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Shop Disney is 93.3/100.

Should I download Shop Disney?

There have been no security reports that makes Shop Disney a dangerous app to use on your smartphone right now.

Shop Disney Screenshots

  • shop disney iphone screenshot 1
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Product details of Shop Disney

App Name:
Shop Disney
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
App Size:
49.18 MB
Bundle Id:
Relase Date:
20 September 2011, Tuesday
Last Update:
20 January 2023, Friday - 17:34
IOS 14.0 or later

Shop Disney 10.6 Update Note
✱ Version History

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